Call center agent jobs in Sheboygan, WI

Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

As a Representative - Customer Service (OEM), you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support for sales telephone inquiries and order entry. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail

Job DescriptionCustomer Service Representative - Shifts available for the following: between the hours of 5:00am and 6:00pm Monday through Sunday. Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to work out of our Milwaukee office from November thru April. The ideal candidate will have prior customer service experience and strong verbal and written communication skills. You will be required to answer incoming phone calls and update work orders in our computer system while on the call. You will also respond to customer emails in a professional manner as well as assist with office duties as needed. Responsibilities: Assist customers with inquiries and resolve issues Maintain accurate notes and provide excellent service Manage multiple systems quickly and efficiently Requirements: Customer Service experience Proficiency in computer applications Strong communication skills and a positive attitude Must be reliable Ability to work weekends Multiple Shifts Available from 5 am to 10 pm Monday thru Friday as well as Saturday and Sunday. *The ideal individual would be willing to work additional hours before, during and after storm events. May be required to work one weekend per month. Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law. Powered by JazzHR 34pN7Fm6g9

Position Description: This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. Core Responsibilities: Serve as first point of contact for walk-in, email, E-commerce and telephone customers. Understand the sales process enough to consult with customers to determine project needs and solutions. Follow up on new leads and referrals resulting from telephone, marketing and email activity. Delegate customers that require site surveys to either Outside Sales person or installer Prepare estimates and establish/maintain estimate follow-up procedures. Enter work orders and manage project from the beginning to completion Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. Identify and resolve customer satisfaction issues. Communicate with customers on order status and changes the production schedule. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year. Demonstrate the ability to carry on a business conversation with customers and decision makers. Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. Develop a complete understanding of pricing and proposal models. Maintain an attractive retail environment (clean, organized and functional). Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Assist in the implementation of company marketing plans as needed. Adhere to all company policies, procedures and business ethics codes. Assist in collection of account receivables. Daily account reconciliation Compensation: Hourly pay plus monthly production bonus Simple IRA Health Insurance Compensation: $14.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The GREAT STATE TEAM is seeking a Healthcare Customer Service Representative to work on-site at our clients office in Menomonee Falls, WI. As a Healthcare Customer Service Representative you would act directly in clients' names to provide information to patient/account holders, resolve billing and payment issues, process financial assistance applications, and collect payment in order to support client and public alike. The On-Site Healthcare Customer Service Representative works on-site at the client office, having face to face contact with patients and clients, using the telephone and company computer systems and client software to accomplish their daily tasks. **Veterans and Military Spouses Encouraged to Apply** Primary Duties and Responsibilities: Makes and answers calls in the name of the client in order to resolve billing and payment issues utilizing establish work queues and call pools as necessary Has face to face contact with patients in order to resolve billing and payment issues, and answering questions regarding the financial assistance process Responds to requests for information by patient/account holders in a professional, thorough, explainable manner Acts to gain payment or arrangement of payment on behalf of the client as appropriate Follows client-specific protocols and policies when carrying out duties Investigates and responds to client enquiries as needed Enters and monitors payment arrangements Enters and updates data and dispositions regarding patient accounts accurately and on a timely basis Sends and processes correspondence in a complete, accurate and timely manner Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Adhere to SCSI policies and procedures, including those outlined in the Employee Handbook, Training Manual, and as directed by Training and Management Participate in training, department and company meetings as required Verifies balances and other patient account data with clients as needed Handles client and account holder correspondence with accuracy, timeliness and according to protocol Troubleshoots and resolves accounts in assigned dispositions, i.e. 3REV, 3NEW, 3RMI, 3FQA, etc. Clearly communicate with management regarding problems and opportunities for resolution on a timely basis Represents State Collection Service, Inc. its internal and external customers, and fellow employees in a professional manner with dignity and respect Utilizes company and client information systems successfully to gain results as a part of daily duties Evaluates accounts for charity programs or long-term payment arrangements Pre-qualifies patients for financial assistance Additional Duties and Responsibilities: Completes special projects or other work duties as assigned Participates in the resolution of client issues and nonconformities as needed Will assist others within the department as requested Represents SCSI via professional and ethical standards of work, and communication consistent with the mission and management policies of the company Ensures all activities are within company quality and compliance standards, as well as client-specific protocols Qualifications, Skills, and Experience: 1+ years experience working in Health Care, Insurance, Call Center, or Customer Service functions where contact with the public was a part of daily duties Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding Ability to enter and update data on company and client systems in an accurate, timely manner Ability to work successfully in a fast-paced, deadline-oriented environment Strong organization skills. The ability to work on multiple tasks simultaneously Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires Ability to work successfully and cooperatively within a team-based environment Articulate written and verbal communication skills Focus upon customer service and deliverables Significant attention to detail Bilingual candidates will provide additional support for bilingual calls Wage: $17.00/hr + bonus We Offer a Comprehensive Benefits Package: Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts Paid time off starting at 90 days and annual profit sharing 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day Family Friendly Events Wellness Programs/Gym Reimbursement All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of a criminal background check and references. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer . All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.

As a medium business in City Centre - we are agile, innovative and rewarding. Our work environment includes: Modern office setting Regular social events Growth opportunities Family feel We are currently looking to recruit an experienced Customer Services Representative. Reporting to the GM, you will be responsible for general office duties including answering the phone, handling general enquiries, sending emails, processing payments and issuing invoices. Deal with daily inbound and outbound mail. What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organisation Career growth and lots of learning opportunities for aspiring mind Benefits Bonus Scheme Company Pension Uncapped Commission

Primary Duties and Responsibilities Hybrid position requiring 2 days onsite at our corporate office in downtown Milwaukee: Monday and Tuesday are required days Provides quality and timely customer service to field and home office staff on the following topics Benefits, Compensation, Sales Reporting. Communicates with callers clearly in an open, direct, and timely manner. Answers questions that are routine, escalates calls as needed. Identifies the need for special handling and coordinates problem resolution, in addition to understanding the overall impact. Provides complete and accurate solutions to all customer needs with appropriate guidance. Under the direction of the Manager, Specialist, or Mentor, may handle more complex inquiries. Adheres to phone schedules in accordance with set standards. Gives and receives regular feedback/information in an open and positive manner. Helps others with additional casework as needed. Tries new ways of challenging the status quo and changing the way we work. Contributes to a positive environment by openly communicating new ideas/solutions, perspectives and experiences in team meetings, training sessions, 1x1s and huddles. Demonstrates behaviors that reflect and support our company and department values, vision, and culture of learning/growth Acts in a manner necessary to achieve organizational results (i.e. big picture). Organizes work in a manner that allows team members to easily locate and complete casework when needed. Written communication (Emails, Assist Edge, Casetracker, SharePoint) is professional, complete, timely, accurate and effective. Follows set procedures and standard work. Exhibits a commitment towards personal learning and growth. Takes initiative to learn topics outside of core responsibilities. Qualifications High School diploma. Minimum of two years of work experience demonstrating proficiency performing a variety of mathematical calculations and inputting accurate data. Experience should include minimum of one year of previous field compensation experience, one year of call center and/or customer service experience, or a combination thereof in a financial services environment. Strong demonstrated skills in analyzing complex information, problem solving, judgment, and independent decision making Insurance Operations Experience a helpful High level or organization and follow through. Able to identify and establish priorities to meet deadlines on multiple assignments. Demonstrated computer experience, including Word and Excel. Commitment to quality customer service. Has highly developed and demonstrated verbal and written communication skills proficiency within the home office and the field. Must handle confidential data in a manner consistent with the Privacy Information Act and Northwestern Mutual Standards Successful completion of any appropriate pre-employment testing. #LI-Hybrid Compensation Range: Pay Range - Start: $20.11 Pay Range - End: $30.16 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Starting at $14.78 per hour | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests receive the information they need to fully enjoy their gaming experience? As a Reservation Agent in our call center, you will answer both internal and external phone calls responding to all guest inquires and team member questions. You will assist guests with making reservations for the hotel and casino restaurants. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Handle both internal and external phone calls in the call center. Direct calls to appropriate individual or department. Answer team member inquiries, concerns, and questions in a prompt, and courteous manner. * *Respond accurately to all guest inquires including but not limited to, Bingo session information, customer point tracking, special events, and reservations. * *Assist guests with making reservations, cancellations, or changes to existing reservations for venues including but not limited to hotel rooms and restaurants using computer systems. * *Maintain a working knowledge of hotel and casino facilities, amenities, and room types. * *Work closely with all departments to obtain, review, and confirm daily calendar information, special events, promotions, and upcoming events relevant to all venues. * *Process and distribute all incoming and outgoing mail including but not limited to processing United Parcel Service (UPS) and Certified Mail pieces; and contact UPS for pick-ups. * *Transport interoffice mail between the casino and hotel as scheduled. * *Compile and send information packets to guests and non-guests as requested. Review and maintain database of current mailing addresses per undeliverable, returned mail. * Assist with special projects from other departments with the direction of the Call Center Supervisor. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 6 months previous high volume customer service experience are required. Call Center experience is preferred. * Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office. Prior experience with data entry and/or casino or hotel management systems preferred. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Join Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** The person in this role serves as a central communication source for all components of the patient transfer and consultation process. Triages calls from referring providers and appropriately routes to subspecialist, attending physicians and/or the appropriate department(s). Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines. Location: Onsite Milwaukee main campus Full time: 0.9 FTE Nights: 6:00pm-6:00 am Weekends: Rotate every 3rd weekend Holiday rotation Experience: Required - Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or Nursing, Previous critical care/emergency room experience preferred Medical dispatch/triage preferred Knowledge / Skills / Abilities Knowledge of medical terminology required Must be knowledgeable of Electronic Health Record EPIC electronic health record preferred Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification critical thinking and decision making to appropriately triage and manage consult and transfer requests. Licensure, Registration and/or Certification Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT) Certification Preferred BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross Preferred Physical Requirements and Working Conditions: Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids. Education - High school education or equivalent required. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Description We are looking for a dedicated Call Center Specialist to join our team in Appleton, WI. In this contract position, you will play a vital role in delivering exceptional customer service and support in a fast-paced, business casual environment. This role offers opportunities for growth, including seasonal performance reviews and mentorship during training. Responsibilities: - Provide attentive and efficient customer service by handling inbound calls and addressing client inquiries. - Utilize customer service software to track interactions and resolve issues promptly. - Navigate basic office systems and internet platforms to retrieve and input information accurately. - Collaborate with team members to ensure smooth operations and maintain high service standards. - Participate in a comprehensive two-week training program, including computer-based learning and hands-on mentorship. - Work flexible shifts, including weekends and holiday hours, as part of a 24/7 operation. - Demonstrate empathy and friendliness while maintaining goal-oriented communication with customers. - Contribute to team connectivity and support long-term organizational goals. - Uphold attendance and reliability standards to ensure consistent performance. - Adhere to company policies and procedures while striving for continual improvement. Requirements - At least one year of customer service experience, preferably in a call center environment. - High school diploma or equivalent. - Proficiency in basic office skills and familiarity with Office Suite applications. - Ability to navigate internet platforms and customer service software with ease. - Strong verbal and written communication skills. - Proven ability to work collaboratively in a team-oriented environment. - Typing proficiency of at least 25 words per minute. - Reliable attendance and commitment to long-term success. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job DescriptionDescription: The GREAT STATE TEAM is seeking a Healthcare Customer Service Representative to work on-site at our clients office in Menomonee Falls, WI. As a Healthcare Customer Service Representative you would act directly in clients' names to provide information to patient/account holders, resolve billing and payment issues, process financial assistance applications, and collect payment in order to support client and public alike. The On-Site Healthcare Customer Service Representative works on-site at the client office, having face to face contact with patients and clients, using the telephone and company computer systems and client software to accomplish their daily tasks. **Veterans and Military Spouses Encouraged to Apply** Primary Duties and Responsibilities: Makes and answers calls in the name of the client in order to resolve billing and payment issues utilizing establish work queues and call pools as necessary Has face to face contact with patients in order to resolve billing and payment issues, and answering questions regarding the financial assistance process Responds to requests for information by patient/account holders in a professional, thorough, explainable manner Acts to gain payment or arrangement of payment on behalf of the client as appropriate Follows client-specific protocols and policies when carrying out duties Investigates and responds to client enquiries as needed Enters and monitors payment arrangements Enters and updates data and dispositions regarding patient accounts accurately and on a timely basis Sends and processes correspondence in a complete, accurate and timely manner Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Adhere to SCSI policies and procedures, including those outlined in the Employee Handbook, Training Manual, and as directed by Training and Management Participate in training, department and company meetings as required Verifies balances and other patient account data with clients as needed Handles client and account holder correspondence with accuracy, timeliness and according to protocol Troubleshoots and resolves accounts in assigned dispositions, i.e. 3REV, 3NEW, 3RMI, 3FQA, etc. Clearly communicate with management regarding problems and opportunities for resolution on a timely basis Represents State Collection Service, Inc. its internal and external customers, and fellow employees in a professional manner with dignity and respect Utilizes company and client information systems successfully to gain results as a part of daily duties Evaluates accounts for charity programs or long-term payment arrangements Pre-qualifies patients for financial assistance Additional Duties and Responsibilities: Completes special projects or other work duties as assigned Participates in the resolution of client issues and nonconformities as needed Will assist others within the department as requested Represents SCSI via professional and ethical standards of work, and communication consistent with the mission and management policies of the company Ensures all activities are within company quality and compliance standards, as well as client-specific protocols Qualifications, Skills, and Experience: 1+ years experience working in Health Care, Insurance, Call Center, or Customer Service functions where contact with the public was a part of daily duties Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding Ability to enter and update data on company and client systems in an accurate, timely manner Ability to work successfully in a fast-paced, deadline-oriented environment Strong organization skills. The ability to work on multiple tasks simultaneously Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires Ability to work successfully and cooperatively within a team-based environment Articulate written and verbal communication skills Focus upon customer service and deliverables Significant attention to detail Bilingual candidates will provide additional support for bilingual calls Wage: $17.00/hr + bonus We Offer a Comprehensive Benefits Package: Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts Paid time off starting at 90 days and annual profit sharing 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day Family Friendly Events Wellness Programs/Gym Reimbursement All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of a criminal background check and references. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer . All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.Requirements:

Benefits: * Bonus based on performance * Employee discounts * Paid time off FASTSIGNS is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic solutions for businesses large and small. With over 550 locations world-wide, FASTSIGNS is the award-winning industry leader known for its broad visual communications expertise. Our exceptional suite of products and services, developed and delivered by our talented and knowledgeable teams, create comprehensive solutions to meet any business or marketing challenge. FASTSIGNS is always looking for talented, dedicated professionals to join our team. If you have the skills, abilities, and desire to join our world-class company, then we encourage you to continue with this online job application. Job Description The Customer Service Representative (CSR) role is responsible for handling the day to day relationship with current and new FASTSIGNS customers. We constantly receive e-mail and phone requests and the CSR is responsible for the full cycle: * Capture the customer needs * Advice on potential solutions * Work with design & production so the product is manufactured according to the specifications * Perform quality control checks * Schedule installation, ship or handoff the product to the customer A successful CSR is a high energy individual that feels passion to help customers, listens attentively, manages several projects at the same time without losing attention to detail and quality, has great communication skills, is a team player and foremost, understands that a positive experience means we win a customer for life, so is always striving to surpass customer's expectations. The CSR also proactively uses his or her abilities to network, obtain new referrals and take over sales and marketing activities to attract new clients. RESPONSIBILITIES * Greet and welcome customers in person, via e-mail or phone * Listen attentively to the customers needs * Apply consultative sales techniques to define the best way to help the customer solve their problem * Process estimates, document details about the orders and follow up with clients and coworkers as required * Interact with design and production to make sure the order is processed accurately * Perform quality control * Schedule installation, process shipment or notify customers that product is ready for pickup * Process customer payments and follow up if payments are delayed * Call customers to follow up and verify all went well * Proactively call dormant customers or high potential customers to increase revenue opportunities * Interact with third party suppliers to source specialty products required by customers * Interact with the team in cross training and provide ideas on how to increase sales and productivity QUALIFICATIONS * Comfortable engaging in sales conversations with both known customers and new potential clients * Experience working under pressure with multiple tasks/projects and tight deadlines without losing orientation to detail and quality * Strong organizational and team collaborating skills * Experience in conflict management and conflict resolution * Proficient computer and internet skills including Microsoft office suite; adobe suite experience a plus * Strong verbal and written communication skills * Basic math skills * At least three years in retail or inside sales or equivalent experience is preferred * Bachelor's degree in marketing, business, or design is preferred * Understanding of and experience in the sign industry preferred * Maintain a valid driver's license Benefits Balanced Work-Life Company Culture Casual and creative work environment Holidays Paid Vacation

Job DescriptionJoin Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. Position Requirements- A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: