Call center representative jobs in Rome, GA

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements: Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Summary/Objective The Customer Service Representatives provide exceptional customer service experience to all our clients and support the VP of Service, Branch Manager or Service Managers, and Field Technicians to ensure a smooth and timely flow of the services provided. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Customer Satisfaction - Ensure 100% client satisfaction. Assist in the development and implementation of an updated customer CARE The CARE program will focus on prioritizing opportunities for developing strategic client relationships, as well as coordinating with Service Managers and Sales Associates assigned to support the accounts as needed. * Communications - Immediately evaluate, address, and communicate any customer/employee complaints, issues, or call-backs to the assigned Service Manager. * Dispatching - Provide back-up support for Dispatchers. This includes updating the dispatch board to accurately reflect the schedule of work to be completed. Dispatch the field technicians according to pre-developed schedules. Continuously update and communicate with the Service Manager's, Field Technicians, and clients on the status of work to be completed. * CARE Calls - Complete a minimum of ten (10) CARE calls every week. Customers should be chosen from recently completed PM's and/or invoiced T&M work orders. Update the CARE call spreadsheet daily. Track customers contacted/attempted daily on the CSR checklist. * Billing - Provide complete invoice proofs to Service Managers on a weekly basis. This includes requesting Purchase Orders from the client, receiving, and entering Purchase Orders (internal) and supporting company efforts to collect Accounts Receivables. * Customer Portals - Manage customer portal activity. This includes uploading service reports, invoicing, resolving disputed invoices within the portal(s), etc. Competencies * Ethical Conduct. * Ability to learn, understand and communicate basic HVAC technical aspects. * Excellent phone, written and interpersonal skills. * Fluent with Microsoft Outlook, Excel, Word, and Access. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands; and reach with hands and arms. Travel No travel is expected for this position. Required Education and Experience Customer Service Training or experience in computer applications. Proficiency in Excel, Outlook & Word. High School Diploma or GED. Preferred Education and Experience 2 years of experience in customer service (preferably within construction industry) Sage or Timberline software experience. Other Conditions of Employment A background and credit check will be required, as well as passing a drug test. AAP/EEO Statement All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability or covered veteran status. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

CAN Capital is seeking a highly skilled problem solver, with a keen eye for detail, who is passionate about providing world\-class customer care to small business customers in a friendly and courteous manner. The Customer Service Representative will provide information to customers in response to inquiries about products and services along with explaining how to use account features and solve customer portal problems. The customer service representative will receive, document, and resolve customer complaints while building customer loyalty. This is a hybrid position that requires office presence in Marietta, GA two days per week. Responsibilities: Professionally handle incoming requests from customers and ensuring that the customers are attended to promptly and all their challenges are resolved without delay, via phone and email. Listen and respond to customers' needs and concerns with empathy, building rapport and creating a strong bond and relationship with the customer. Thoroughly and efficiently gather customer information, access, and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking. Ensure that all policies and procedures, code of conduct and guidelines are strictly complied with. Make every interaction matter in pursuit of resolving customer issues on the first contact, elevating customer satisfaction, and building loyalty. Establish and promote cordial relationships with customers. Maintain a balance between company policy and customer benefit in decision\-making. Escalate customer matters to designated departments for further investigation. Provide translation assistance to other departments as needed. Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience. Process customer requests and account changes according to established department policies and procedures. Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken, into specified databases. Requirements Qualifications Associate degree or higher is preferred. 2\-4 years of Customer Service experience in financial services industry and\/or Business to Business. Strong communication and listening skills are required. Verbal and written fluency in Spanish is desired Intermediate proficiency with MS Office products: Teams, Outlook, Word and Excel. Salesforce (or other Customer Relationship Management) and Confluence (or similar) software experience is preferred. Ability to use, understand and use digital technology and information effectively is required. Excellent customer service skills: communicating clearly, with empathy, adaptability, positive attitude, self\-control\/ patience, taking responsibility, effective listening, time management, willingness to improve, pro\-active problem solving. Good organization, prioritization and attention to detail. Must possess excellent multi\-tasking skills and be able to function under pressure. Ability to calculate figures and amounts such as discounts, balances, and percentages. Ability to solve practical problems and deal with a variety of subjects in a dynamic environment Demonstrates characteristics such as flexibility, adaptability, responsive to coaching and feedback. Ability to be productive in a hybrid environment. Intellectual curiosity and drive to learn and grow. Continuous improvement mindset (ability to identify and communicate opportunities for improvements to processes). Benefits Ready to love where you work? At CAN Capital, we believe your career should come with more than just a paycheck-it should bring purpose, flexibility, and benefits that truly matter. From a fun, high\-energy culture to day\-one health coverage and a 401(k) with company match, we've built an environment where your growth, health, and engagement come first. ✅ Hybrid work & flexibility ✅ Generous PTO and Holidays ✅ Day\-one health benefits ✅ 401(k) with company match ✅ Comprehensive health and financial protection coverage for you & your family Join us and experience a culture built on energy, collaboration and leadership that values team members. 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Qualified candidates must reside within Metro Atlanta The Drug Safety Associate (DSA) is responsible for the day-to-day processing of Adverse Event (AE) and Product Complaint (PC) cases in the Medical Information Contact Center (MICC). The DSA will collect information related to AEs and PCs and document the information in the appropriate reporting form and database. The DSA will provide general support of the MICC, as well as other responsibilities supporting the department. ESSENTIAL DUTIES AND RESPONSIBILITIES * Perform initial intake of AE/PC cases that are directed to the MICC by phone, fax, email, mail, directly from client representatives, and any other means * Write a detailed AE narrative that includes a medical history and description of the events * Perform AE and PC follow-up as required by individual clients * Document casework in IRMS proficiently * Utilize client database for AE case processing where required * Generate and maintain monthly/weekly/periodic AE/PC reporting for clients as needed * Perform literature report searches * Serve as backup for Medical Information Coordinator team as case volume allows * Handle miscellaneous projects within the MICC QUALIFICATIONS * Nursing degree: Licensed Practical Nurse (LPN) * Current LPN License * Medical Information Call Center and/or Triage experience a plus * Successful candidate should have at least 2 years of experience in family medicine, internal medicine, or urgent care * Pharmacy background preferred * Proficient understanding of US FDA pharmacovigilance regulations as well as client SOPs * Strong scientific writing skills and ability to document accurately * Strong communication skills (oral/ via phone and writing with AE/PC reporters * Must have excellent customer service skills and work well in a fast-paced environment * Proficient in MS Outlook, word processing, Excel, and database entry Salary offers to be determined based on education and professional experience. #LI-JM1

Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Physical / Work Environment Requirements Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds. DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not crate an employment contract, implied or otherwise, other than an “at will” employment relationship. Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Lithia Springs, GA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Customer Service Representative The Customer Service Representative is a key role for Guardian Access Solutions as they are the first point of contact all customers. This role is responsible for delivering exceptional customer support by handling inbound calls, assisting with service ticket entry, and providing support for Accounts Payable and Accounts Receivable tasks. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. ESSENTIAL JOB FUNCTIONS: Answer and manage inbound phone calls from customers in a prompt, courteous and professional manners; making all phone calls the primary priority Document required service needs information in a clear and concise manner on the service ticket Engage in active listening with every customer, asking relevant questions to accurately identify their needs, concerns, or issues. Diagnose and resolve basic service inquiries while assisting with work order modifications as needed. Maintain complete and accurate information from the customer and document into the service ticket for the Service Department Manager Address customer complaints with professionalism, assess the need for de-escalation, and resolve issues effectively to ensure customer satisfaction Responsible for assisting with Accounts Payable; processing invoices, verifying accuracy, purchase orders, ensuring timely payments to vendors, and maintaining proper documentation and compliance Responsible for assisting with Accounts Receivable; generating and issuing invoices, tracking outstanding balances, following up on payments, and managing collections efficiently Consistently provide professional, empathetic, and positive customer interactions to ensure exceptional service. Foster effective teamwork and collaboration, while serving as a liaison between internal technicians and customers Adherence to safety guidelines and policies Exhibits regular and punctual attendance at work and provides appropriate flexibility Other job-related duties as assigned QUALIFICATIONS: 2 - 3 years customer service experience, including inbound and outbound call experience, is required Prior experience in accounting, with a focus on Accounts Receivable and/or Accounts Payable, is required Experience working with general office equipment and a multi-line phone system is required Experience with Microsoft Office Suite and Sage is preferred Previous experience working as a service advisor or in a call center with high call volume is preferred As a condition of employment, employer will conduct a background check and drug screen prior to hire Valid Driver's License with a clean driving record Ability to understand, speak and write English EDUCATION AND CERTIFICATIONS: High School diploma, GED or equivalent BENEFITS: Full Time employees eligible to participate in benefit programs including medical, dental, vision, and voluntary life insurance options. Basic Life/AD&D, Short Term Disability, and Long Term Disability available at no cost to Full Time employees after the benefit waiting period. ADDITIONAL INFORMATION: Compensation Range: hourly, based on experience Position is fully onsite in our Marietta office, with fulltime hours from 7:30am-4:30pm PTO and Holiday pay provided + weekly payroll every Friday PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity. The employee is required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. WORK ENVIRONMENT: Work is performed in a fast-paced office, attached to a warehouse setting with frequent interruptions. Occasional need to travel to other locations as necessary. OTHER: This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE. This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Domino's is always looking for energetic, friendly individuals to join our team! We offer competitive wages, paid training, flexible schedules, meal discounts, and the opportunity for advancement. You can even own your own restaurant someday! Over 90% of our franchisees started just like you! Requirements Must be at least 16 years of age Must be able to communicate, in a clear and energetic voice, with guests over the phone and inside the restaurant. Must be able to retain knowledge in regards to recipes, product procedures, and point of sale system. Must have reliable transportation Must have a positive attitude

Benefits: Competitive salary Opportunity for advancement Training & development Bonus based on performance ONLINE APPLICATION PROCESS ONLY: NO ADDITIONAL INFORMATION IS AVAILABLE Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales and service career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. In this role you will facilitate calls to educate and sell our customers on the types of repair services & solutions we provide as well as our service model. Some social media management and engagement experience is a plus!Job ResponsibilitiesAs a Customer Service Coordinator, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen/handyman. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.Your specific duties in this role will include: #1 Priority - Answer phone within 3 rings Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software (ServiceTitan) Returning customers calls as needed and following up with past customers Assist in solving operational logistics to ensure a smooth customer journey Job RequirementsWe are looking for a professional who is highly organized and detail-oriented, with a strong administrative background and a strong outreach experience. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen/handyman. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Support flexible hours ranging between 7:30am - 5:30pm Phone sales experience a must At least 5 years of service dispatch scheduling experience At least 5 years of direct customer-facing experience Social media management and engagement a plus Exceptional phone sales experience (Confident & Engaging) Excellent technology skills a must (ServiceTitan, MS Excel, Teams, Word) Great multitasking and prioritization skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus Managing service crew members and schedules Build fun and rewarding career with an industry leader! Apply now! Compensation: $18.00 - $20.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Marietta, GA, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Marietta, GA! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? * Paid Weekly * Continuous Training * Supportive Team Culture * Company match 401K * Medical/Dental/Vision * Paid Time Off - 6 Paid Holiday * Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities * Explain and educate customers on repair process on a high level, including insurance claim information and processes. * Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. * Coordinate Rental Car /Tow companies to provide one-stop service to all customers. * Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. * May assist in customer communication throughout the repair process. * Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. * Follow up on all DRP assignments present and past to maintain sales for the center. * Maintain DRP logbooks and Enterprise ARMS daily. * Secure proper payments * Assist with reconciling invoices to payables report daily and monthly (as applicable) * Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. * Perform other administrative tasks and duties as required to successfully meet the needs of the business. * Other duties as assigned. Qualifications * Must be at least 18 years of age. * Previous experience in customer service, sales, or other related fields is preferred. * Must have a valid driver's license and be eligible for coverage under company insurance policy. * Effective communication (written and verbal) and interpersonal skills are required. * Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************ . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

The Warehouse Associate is responsible for supporting the daily functions of the RaceTrac warehouse. This individual works to ensure quality orders are processed and shipped to the designated locations in a timely fashion. This position requires working until end-of-shift until all product is loaded onto trucks in a safe and efficient manner. Working weekends and holidays are required in order to successfully fulfill store orders. Job requires working in areas with temperature and humidity variations based on different work environments (Dry, Cooler, & Freezer).

Summary/Objective The Customer Service Representatives provide exceptional customer service experience to all our clients and support the VP of Service, Branch Manager or Service Managers, and Field Technicians to ensure a smooth and timely flow of the services provided. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Satisfaction - Ensure 100% client satisfaction. Assist in the development and implementation of an updated customer CARE The CARE program will focus on prioritizing opportunities for developing strategic client relationships, as well as coordinating with Service Managers and Sales Associates assigned to support the accounts as needed. Communications - Immediately evaluate, address, and communicate any customer/employee complaints, issues, or call-backs to the assigned Service Manager. Dispatching - Provide back-up support for Dispatchers. This includes updating the dispatch board to accurately reflect the schedule of work to be completed. Dispatch the field technicians according to pre-developed schedules. Continuously update and communicate with the Service Manager's, Field Technicians, and clients on the status of work to be completed. CARE Calls - Complete a minimum of ten (10) CARE calls every week. Customers should be chosen from recently completed PM's and/or invoiced T&M work orders. Update the CARE call spreadsheet daily. Track customers contacted/attempted daily on the CSR checklist. Billing - Provide complete invoice proofs to Service Managers on a weekly basis. This includes requesting Purchase Orders from the client, receiving, and entering Purchase Orders (internal) and supporting company efforts to collect Accounts Receivables. Customer Portals - Manage customer portal activity. This includes uploading service reports, invoicing, resolving disputed invoices within the portal(s), etc. Competencies Ethical Conduct. Ability to learn, understand and communicate basic HVAC technical aspects. Excellent phone, written and interpersonal skills. Fluent with Microsoft Outlook, Excel, Word, and Access. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands; and reach with hands and arms. Travel No travel is expected for this position. Required Education and Experience Customer Service Training or experience in computer applications. Proficiency in Excel, Outlook & Word. High School Diploma or GED. Preferred Education and Experience 2 years of experience in customer service (preferably within construction industry) Sage or Timberline software experience. Other Conditions of Employment A background and credit check will be required, as well as passing a drug test. AAP/EEO Statement All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability or covered veteran status. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary Bonus Opportunities Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain within 30 days) Life and Health license (must be able to obtain within 30 days) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Domino's is always looking for energetic, friendly individuals to join our team! We offer competitive wages, paid training, flexible schedules, meal discounts, and the opportunity for advancement. You can even own your own restaurant someday! Over 90% of our franchisees started just like you! Requirements Must be at least 16 years of age Must be able to communicate, in a clear and energetic voice, with guests over the phone and inside the restaurant. Must be able to retain knowledge in regards to recipes, product procedures, and point of sale system. Must have reliable transportation Must have a positive attitude Additional Information All your information will be kept confidential according to EEO guidelines.

The Warehouse Associate is responsible for supporting the daily functions of the RaceTrac warehouse. This individual works to ensure quality orders are processed and shipped to the designated locations in a timely fashion. This position requires working until end-of-shift until all product is loaded onto trucks in a safe and efficient manner. Working weekends and holidays are required in order to successfully fulfill store orders. Job requires working in areas with temperature and humidity variations based on different work environments (Dry, Cooler, & Freezer).

Summary/Objective The Customer Service Representatives provide exceptional customer service experience to all our clients and support the VP of Service, Branch Manager or Service Managers, and Field Technicians to ensure a smooth and timely flow of the services provided. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Satisfaction - Ensure 100% client satisfaction. Assist in the development and implementation of an updated customer CARE The CARE program will focus on prioritizing opportunities for developing strategic client relationships, as well as coordinating with Service Managers and Sales Associates assigned to support the accounts as needed. Communications - Immediately evaluate, address, and communicate any customer/employee complaints, issues, or call-backs to the assigned Service Manager. Dispatching - Provide back-up support for Dispatchers. This includes updating the dispatch board to accurately reflect the schedule of work to be completed. Dispatch the field technicians according to pre-developed schedules. Continuously update and communicate with the Service Manager's, Field Technicians, and clients on the status of work to be completed. CARE Calls - Complete a minimum of ten (10) CARE calls every week. Customers should be chosen from recently completed PM's and/or invoiced T&M work orders. Update the CARE call spreadsheet daily. Track customers contacted/attempted daily on the CSR checklist. Billing - Provide complete invoice proofs to Service Managers on a weekly basis. This includes requesting Purchase Orders from the client, receiving, and entering Purchase Orders (internal) and supporting company efforts to collect Accounts Receivables. Customer Portals - Manage customer portal activity. This includes uploading service reports, invoicing, resolving disputed invoices within the portal(s), etc. Competencies Ethical Conduct. Ability to learn, understand and communicate basic HVAC technical aspects. Excellent phone, written and interpersonal skills. Fluent with Microsoft Outlook, Excel, Word, and Access. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands; and reach with hands and arms. Travel No travel is expected for this position. Required Education and Experience Customer Service Training or experience in computer applications. Proficiency in Excel, Outlook & Word. High School Diploma or GED. Preferred Education and Experience 2 years of experience in customer service (preferably within construction industry) Sage or Timberline software experience. Other Conditions of Employment A background and credit check will be required, as well as passing a drug test. AAP/EEO Statement All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability or covered veteran status. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: