Call center representative jobs in Roswell, NM - 449 jobs
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American Linen Supply of New Mexico, Inc.
Call center representative job in Las Cruces, NM
Deliver Uniforms, Linens, Dust Control & Facilities Service Products to customers while introducing new products to existing and potential customers/
$24k-34k yearly est. 4d ago
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Asset Recovery Representative - Albuquerque, NM & West Texas
CHEP 4.3
Call center representative job in Albuquerque, NM
Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Asset Recovery Rep. to join our team in Albuquerque, NM / West Texas.
CHEP is seeking a motivated Asset Recovery Representative to manage all locations within an assigned territory that do not have a commercial agreement with CHEP. Our Asset Recovery teams hold a critical role in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations.
Job Summary
Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery.
Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP's asset ownership and recovery processes.
Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance.
Key Responsibilities May Include:
Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
Clearly communicate CHEP's ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.
Requirements:
Candidate must be willing and able to lift 65lbs regularly
Candidate must have a clean motor vehicle driving record
Candidate must be able to obtain a DOT Medical card with no restrictions
Bilingual (English/Spanish)
Minimum 2 years route sales and or customer service
Prior workplace field experience in Operations, Sales, or Customer Service
Excellent selling and interpersonal skills
Personal computer skills with an emphasis on Microsoft Excel and Word
Capable of maintaining and organizing a home office
Ability to manage funds pertaining to business expenses
Possess time management skills
Decipher data to proactively determine recoveries, transactional errors, and new opportunities
What we Offer:
Competitive Pay w/ Shift Differential
Benefits Day 1!
401K w/ company match (up to 4%)
FREE company-paid vision, short-term disability, and life insurance!!
FREE company-provided PPE and safety equipment
Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!
$26k-32k yearly est. 4d ago
Customer Service Agent - Roswell
Enterprise Rent-A-Car 4.4
Call center representative job in Roswell, NM
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The pay for this position starts at $16 / hour
This position is located at 1017 S Main St, Roswell, NM 88203.
We offer a robust Benefits Package including, but not limited to:
* Paid time off
* Employee discount
* Retirement savings plan
* Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
* Life Insurance
* Training and development
Schedule:
* Sunday: 8am - 5pm
* Monday: 8am - 5pm
* Tuesday: 8am - 5pm
* Wednesday: 8am - 5pm
* Thursday: 8am - 5pm
* Friday: Off
* Saturday: Off
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
* Greets and answers customer questions and provides assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
* Identifies and attends to the customer by name, verifies rental agreement and reservation
* Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
* Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
* Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction
* Provides all customers with undivided attention while assisting them
* Prepares all rental and return documents accurately and completely
* Offers all customers assistance with directions, maps, local area information and appropriate service information
* Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges
* Ensures that the return date and time on the rental agreement is accurate
* Reviews all charges at the time of vehicle return
* Prepares the Rental Agreement Folder with all required information
* Answers the telephone in a friendly, helpful and prompt manner
* Maintains the appearance of the rental counters and customer areas to present a neat and orderly image
* Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition
* Assists customers within the queue to minimize any wait time and provide the most efficient service possible
* Seek to improve job performance through self-assessment, skill development, training and goal setting
* Maintain a regular and reliable level of attendance and punctuality
* Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
* High School Diploma or G.E.D. required
* Must have a minimum of 1 year prior customer service retail or administrative support experience
* Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
* Must currently live in the Roswell, NM. areas or have plans to relocate within the next 30 days
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must be at least 18 years old.
$16 hourly Auto-Apply 10d ago
Customer Vehicle Service Agent
Sixt Usa 4.3
Call center representative job in Albuquerque, NM
Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, perform thorough cleaning and maintenance, and identify any damage. Look forward to numerous development opportunities with an hourly rate of
$17.75.
YOUR ROLE AT SIXT
You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience
You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition
You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently
You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information
You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental
YOUR SKILLS MATTER
Education & Experience
You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred
Communication Skills
You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all
Attention to Detail
You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet
Licenses & Authorization
You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Work Hours & Conditions
You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift
Uniform & Language
You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Paid Time Off & Holidays
Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Employee Assistance Program
Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals
Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks
Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
$17.8 hourly 12h ago
Call Center Rep (25-335)
Artesia General Hospital 4.1
Call center representative job in Artesia, NM
Full-time Description
ESSENTIAL FUNCTIONS:
• Answer incoming calls, screen calls, transfer to correct extension. Help callers with questions re: department Fax #'s, directions, clinic hours, etc. Data entry, take credit card payments over the phone, and paging over intercom. Customer Service with a smile.
ADDITIONAL RESPONSIBILITIES:
• Print patient payments that need to be transferred to CPSI and send to Financial Counselor and Business office, run CC machine, data entry for write-offs, adjustments and charges. Keep a total of all calls daily. Other duties as assigned.
KNOWLEDGE/SKILL/ABILITIES:
• Able to answer continuous incoming calls, Ability to multi-task, knowledge of departments and what their function is, basic computer skills, data entry experience, customer service skills
AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
INFORMATION MANAGEMENT: Treats all information and data within the scope of the position with appropriate confidentiality and security.
RISK MANAGEMENT/QUALITY MANAGEMENT/SAFETY: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.
MINIMUM POSITION QUALIFICATIONS:
? Education
? Work Experience
? Training
? License/Certification
ENVIROMENTAL CONDITIONS: Work environment can consist of daily patient contact, which may include exposure to blood, or other body fluids.
Salary Description $16.00 - $25.00 HR DOE
$16-25 hourly 60d+ ago
Call Center Representative
First Financial Credit Union 3.8
Call center representative job in Albuquerque, NM
Answer various member inquiries and questions regarding the products and services offered. Communicate with members primarily via telephone however some communications by fax, mail, or other electronic channels are required.
Essential Functions
Answering inbound calls and assisting members who have particular inquiries or questions. Effectively deal with upset members and resolve member requests and questions promptly, courteously, and professionally. Explain credit union policies and procedures to members as required. Complete help desk tickets or paperwork with the appropriate department as necessary to expedite members' requests.
Promote and deliver a full range of products and services. Explain the features and benefits of credit union products and services.
Process basic member requests received such as but not limited to: account transfers, wire transfers, loan payments, loan applications, check orders, debit card orders, statement requests and stop payments. Perform account file maintenance received by members via phone, fax or by other electronic channels.
Keep up to date with changes related to credit union policies, procedures, products, and services by reading intranet, e-mails, and other documentation provided. Other duties as assigned.
Non-essential Functions
Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input, scanning of documents & answering the telephone.
Expectations
Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
Knowledge of federal and state laws, regulations pertaining to the financial industry.
Good verbal and oral communication skills, fast and correct typing, ability to create grammatically correct responses without spelling errors.
Problem solves and provides logical solutions or alternatives.
Ability to make efficient use of resources
Building the interest of members in the products and services offered by our organization.
Maintain monthly/weekly call volume as established by the MRC manager.
Ensure the Credit Union's professional reputation is maintained and conveyed.
Requirements
Education: High school graduate or equivalent
Experience: Minimum 1-year experience in a financial institution as a teller or member services representative.
Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high-traffic positions with heavy workloads while displaying a professional attitude.
Salary Description $18.00/hour
$18 hourly 14d ago
Temporary Call Center Representative
Nusenda Credit Union 4.0
Call center representative job in Albuquerque, NM
Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
Thank you for your interest in joining the Nusenda team!
Nusenda Credit Union is gearing up for a special project and as a result our CallCenter is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service.
We are on the lookout for member-oriented CallCenterRepresentatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment.
What you'll do doing this 3-month period:
Assist existing and potential members with telephone requests.
Responsible for servicing members and potential members in a callcenter environment via phone calls.
Provide quality service on transactions and problem resolution.
Provide basic guidance for online and mobile banking navigation, including payment portal needs.
Answer questions regarding services and products to resolve problems.
Identify opportunities to educate members on appropriate services that align with financial needs.
Maintain compliance with regulations, policy, controls, and security procedures.
What you'll need:
One to three years of customer service experience, callcenter experience preferred.
High school education or GED.
Key Skills and Experience:
Effectively communicate with members appropriately in person, email etc.
Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
Knowledgeable in Microsoft Office and all internal systems.
Ability to adapt quickly to change and proactively communicate.
CallCenter Hours of operation are:
Monday-Friday 7:30am-6:00pm
Saturday 8:00-3:00pm
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$31k-37k yearly est. 60d+ ago
Customer Solutions Representative
HP Inc. 4.9
Call center representative job in Rio Rancho, NM
Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.
**_Responsibilities:_**
+ Gathers and assesses SMB customers' hardware, software, and technical needs.
+ Generates leads to specific departments based on customers' needs and segments.
+ Identifies related future needs for lead generation and opportunity expansion.
+ Identifies customer-specific parameters and constraints that impact the solution.
+ Investigates and optimizes a solution's fit to the requirements of the customer.
+ Identifies probable competition.
+ Solicits inputs from team members as required.
+ Anticipates some of the potential challenges for the proposed solution.
+ Assists peers in the area of expertise as needed.
+ Manages multiple tasks or cases simultaneously with minimal supervision.
**_Education and Experience Required:_**
High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education.
**_Knowledge and Skills:_**
+ Superior communication skills both written and verbal
+ Experience in customer-facing role either remote or face to face
+ Understands internal processes and tools
+ Computer proficiency
+ Problem-solving skills
+ Accuracy in data entry
+ Excellent fluency in language to be supported.
+ Familiarity with computer technology
+ Time management skills
+ Oversee compliance with operating procedures and standards
+ Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
+ Understands internal processes and tools
The pay range for this position is **$22** to **$28** USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
**Benefits:**
HP offers a comprehensive benefits package for this position, including:
+ Health insurance
+ Dental insurance
+ Vision insurance
+ Long term/short term disability insurance
+ Employee assistance program
+ Flexible spending account
+ Life insurance
+ Generous time off policies, including;
+ 4-12 weeks fully paid parental leave based on tenure
+ 13 paid holidays
+ 15 days paid time off (US benefits overview (********************************** )
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$22-28 hourly 5d ago
Call Center Representative
State Employees Credit Union 3.3
Call center representative job in Santa Fe, NM
Job Description
CallCenterRepresentative
REPORTS TO: CallCenter Supervisor
SUPERVISES: N/A
JOB STATUS: Non-Exempt
JOB GRADE 8: $19.51 Starting Hourly Rate (which includes a $1 per hour pay differential)
**This position works on-site. Remote work is not available at this time.
JOB SUMMARY:
This employee will provide initial member contact for all in-bound calls through the public-access numbers. The representative will handle all member questions on outlined topics and will also act as a switchboard to forward calls specific for one employee or out of required job knowledge or access levels.
Duties/Responsibilities:
Promptly answer inbound phone calls and provide professional, single-stop service to members in need of account information and willingness to solve member questions and issues.
Represent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions.
Perform routine transactions, including but not limited to ordering checks and ATM/debit cards, processing deposits, withdrawals, and loan payments, and transfers.
Recommend State ECU products and services to meet member needs.
Accurate posting of phone transactions.
Mail receipts, account maintenance forms, account summaries and official checks to members as indicated by policy and procedure.
Provide by telephone, general, and specific service-related information concerning Credit Union services or policies.
Respond to member's requests, problems, and complaints, and/or directs them to the proper person for specific information and services.
Provide members with all necessary information for membership and service/maintenance existing accounts.
Research accounts for deposit, withdrawal, and loan payment discrepancies.
Assist members in balancing their accounts.
Research and resolve member account problems.
Assist members with the proper completion of payroll deduction and direct deposit forms.
Set up payroll distribution amounts.
Comply with all policies and procedures and all regulatory requirements including but not limited to USA Patriot Act, BSA, OFAC, CIP, Member Due Diligence, and Reg J.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills are necessary.
Must have knowledge of office machines and equipment and be able to type.
Patience, tact, enthusiasm and positive attitude toward the members and general public.
Education/Experience:
A minimum of 12 months credit union experience or related experience is required.
Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
General Requirements:
Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:
Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
Adheres to policy on Drug Free Workplace.
Complies with company policies and procedures and local, state and federal regulations.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to access and navigate each department at the organization's facilities.
State Employees Credit Union offers a highly competitive benefits package
Applications must be received by Human Resources
State Employees Credit Union of New Mexico is an Equal Opportunity Employer
Equal Opportunity Employer, including disabled and veterans.
$19.5 hourly 5d ago
Customer Service Agent- English (Belen ONLY)
Align Technology 4.9
Call center representative job in Belen, NM
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Customer Care Representative. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Customer Care Representative should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS, validates customer account, support, and document interactions in the CRM database. Ensure appropriate resolution and/or escalation to the correct team in case needed. Handle requests such as but not limited to general inquiries, orders / product status, order processing, update of account and systems management, initial product diagnostic and / or equipment replacement, return process and credits requests. Comply with the established Quality guidelines for the business. Accountable to review and complete all courses required in the Quality Management System (QMS). Adhere to Company Quality Policy. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.
Role expectations
* Adapt to Customer Advocacy culture and responsibilities defined on the WIs and SOPs.
* Be responsible to handle all customer interactions with professionalism and within the defined response timeframe.
* Follow up on their cases until proper resolution.
* Document all interactions including all details required in the correspondent CRM.
* Report complaints and product safety.
* Achieve a consistent performance considering all KPIs requirements.
* Comply on deadlines on LMS courses.
$22k-27k yearly est. Auto-Apply 17d ago
Temporary Call Center Representative
New Mexico Educators Federal Credit Union 4.3
Call center representative job in Albuquerque, NM
Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
Thank you for your interest in joining the Nusenda team!
Nusenda Credit Union is gearing up for a special project and as a result our CallCenter is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service.
We are on the lookout for member-oriented CallCenterRepresentatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment.
What you'll do doing this 3-month period:
* Assist existing and potential members with telephone requests.
* Responsible for servicing members and potential members in a callcenter environment via phone calls.
* Provide quality service on transactions and problem resolution.
* Provide basic guidance for online and mobile banking navigation, including payment portal needs.
* Answer questions regarding services and products to resolve problems.
* Identify opportunities to educate members on appropriate services that align with financial needs.
* Maintain compliance with regulations, policy, controls, and security procedures.
What you'll need:
* One to three years of customer service experience, callcenter experience preferred.
* High school education or GED.
Key Skills and Experience:
* Effectively communicate with members appropriately in person, email etc.
* Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
* Knowledgeable in Microsoft Office and all internal systems.
* Ability to adapt quickly to change and proactively communicate.
CallCenter Hours of operation are:
* Monday-Friday 7:30am-6:00pm
* Saturday 8:00-3:00pm
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$25k-32k yearly est. 16d ago
Call for CVs: Role Players
McColm and Company
Call center representative job in Artesia, NM
Job Description
LEVEL: Various
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
Study assigned role and any scripts provided to ensure realistic reenactment.
Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
Maintain acting character for duration of scenario.
Follow directions given by instructors regarding the given scenario.
Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
Previous experience as a role player for federal training programs is highly desired.
High school diploma or GED equivalent preferred.
Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
Perform mission-related duties in a manner that ensures mission success within safety constraints.
Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
Willing and able travel to austere/hazardous locations as necessary.
Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
$23k-33k yearly est. 26d ago
Call Center Sales Representative I (Entry-Level)
Onemci
Call center representative job in Las Cruces, NM
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team!
We're looking for motivated and results-driven CallCenter Sales Representatives to join our dynamic team. In this role, you'll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Handle inbound and outbound calls with professionalism and empathy
Use product knowledge and training to recommend solutions and close sales
Build rapport, listen actively, and address customer needs effectively
Research account details and collaborate with internal teams to resolve issues
Manage customer accounts and process orders accurately using our systems
Follow scripts, policies, and procedures to ensure consistency and compliance
Protect customer data and handle sensitive information responsibly
Escalate complex issues to appropriate team members when needed
Stay current with training, system updates, and team communications
Maintain excellent attendance and punctuality
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older with a high school diploma or equivalent
Strong verbal and written communication skills
Typing speed of 20+ WPM
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable, punctual, and self-motivated
Skilled in conflict resolution, problem-solving, and negotiation
Customer-focused with empathy, patience, and responsiveness
Ability to multitask and manage time effectively
Team-oriented with a positive attitude
Comfortable in a fast-paced, evolving environment
Strong interpersonal skills and relationship-building ability
Preferred Qualifications:
1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center
Experience in state or federal work environments
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney CallCenter, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$24k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Alisha Rincon-State Farm Agent
Call center representative job in Roswell, NM
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alisha Rincon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-33k yearly est. 18d ago
Customer Service Rep / Pizza Maker Store (06530)
Domino's Franchise
Call center representative job in Roswell, NM
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
$25k-33k yearly est. 6d ago
Customer Service Representative (1230)
Avfuel/Avflight
Call center representative job in Roswell, NM
General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.
Duties:
• Provide superior customer service to crew members and passengers
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight' s services or products
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
• Perform other duties as assigned
Qualifications
Qualifications:
• High school diploma or GED
• Must be 18 years or older
• Hotel/hospitality/customer service experience a plus
• Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
• Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching
• Must pass background check, pre-employment drug test and obtain security clearance
• Must have valid Driver's license
Competency/Behavioral Requirements:
• Must be available for holidays and weekends if needed
• Experience in aviation is a plus
• Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations
• Must have the ability to multitask; excellent communication and organizational skills.
• Be pleasant with others on the job and display a good-natured, cooperative attitude
EEO/AA
$25k-33k yearly est. 8d ago
Customer Service Agent - Roswell
Enterprise Mobility 4.6
Call center representative job in Roswell, NM
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The pay for this position starts at $16 / hour
This position is located at 1017 S Main St, Roswell, NM 88203.
We offer a robust Benefits Package including, but not limited to:
+ Paid time off
+ Employee discount
+ Retirement savings plan
+ Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
+ Life Insurance
+ Training and development
Schedule:
+ Sunday: 8am - 5pm
+ Monday: 8am - 5pm
+ Tuesday: 8am - 5pm
+ Wednesday: 8am - 5pm
+ Thursday: 8am - 5pm
+ Friday: Off
+ Saturday: Off
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
**Responsibilities**
We are hiring now for immediate openings. Responsibilities include:
+ Greets and answers customer questions and provides assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
+ Identifies and attends to the customer by name, verifies rental agreement and reservation
+ Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
+ Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
+ Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction
+ Provides all customers with undivided attention while assisting them
+ Prepares all rental and return documents accurately and completely
+ Offers all customers assistance with directions, maps, local area information and appropriate service information
+ Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges
+ Ensures that the return date and time on the rental agreement is accurate
+ Reviews all charges at the time of vehicle return
+ Prepares the Rental Agreement Folder with all required information
+ Answers the telephone in a friendly, helpful and prompt manner
+ Maintains the appearance of the rental counters and customer areas to present a neat and orderly image
+ Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition
+ Assists customers within the queue to minimize any wait time and provide the most efficient service possible
+ Seek to improve job performance through self-assessment, skill development, training and goal setting
+ Maintain a regular and reliable level of attendance and punctuality
+ Perform miscellaneous job-related duties as assigned
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ High School Diploma or G.E.D. required
+ Must have a minimum of 1 year prior customer service retail or administrative support experience
+ Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
+ Must currently live in the Roswell, NM. areas or have plans to relocate within the next 30 days
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
+ Must be at least 18 years old.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
$16 hourly 60d+ ago
Customer Experience Specialist - Customer Service Representative (Bilingual)
Solar Works Energy 4.4
Call center representative job in Albuquerque, NM
The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSR's to ensure KPI's are being met as well as providing customer service support for existing, new, and potential customer needs.
Essential Functions/Core Responsibilities
Ensure service delivered to our customers meets Key Performance Indicators (KPI's)
Coach and mentor agents; probe for understanding, use decision -support tools and resources to ensure departmental goals are met
Listen attentively to agent needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the agents to ensure departmental goals are being met
Maintain basic knowledge of Solar Works Energy's products and services
Schedule appointments for customers with Solar Works Energy Experts
Participate in activities designed to improve customer satisfaction and business performance
May offer additional products and/or services
Appropriately notating accounts as required
May respond to customer inquiries by sending them published materials or other relevant information via email
Job Type: Full -time
Salary: $30,000.00 - $40,000.00 per year
Schedule:
Monday to Friday
Reliably commute or planning to relocate before starting work (Required)
Additional Information
Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can!
Requirements
Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred
6 months of management or coaching experience
Strong computer navigation skills and PC Knowledge
Ability to effectively communicate, both written and verbally
Dependable with strong attention to detail
Skilled in multi -tasking; including the ability to be flexible and adapt to changes quickly
Tolerance for repetitive work in a fast -paced, high production work environment
Ability to work as a team member, as well as independently
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Ability to rotate shifts, as needed
Benefits
Dental insurance
Flexible schedule
Health insurance
Paid time off
$30k-40k yearly 60d+ ago
Customer Service Representative - Urinalysis (34-70)
La Clinica de Familia 3.4
Call center representative job in Las Cruces, NM
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Job Summary:
This position will be focused on collecting MALE client urinalysis.
Responsible for the collection, organization, documentation and reporting of UAs collected in strict accordance with the USPO Contract. This position requires collection of UAs from Male patients as ordered under the contract, documentation of all UAs collected, close communication with the Care Team and USPO Officers, management of supplies, ensuring adherence to contract requirements. Will also perform front office duties, including greeting, registering patients, answering phones, scheduling appointments, collection and verification of demographic and insurance information, collection of payments, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients.
Non-Exempt
$15.35
Job Requirements:
High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position.
Must pass a criminal background check; maintain a current driver's license, current automobile insurance, and maintain a clean driving record.
Bilingual English/Spanish preferred
Benefits:
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
34-70-655-02
#INDEL
$28k-33k yearly est. Auto-Apply 11d ago
Customer Service Representative
U-Haul 4.4
Call center representative job in Roswell, NM
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule
two
hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
How much does a call center representative earn in Roswell, NM?
The average call center representative in Roswell, NM earns between $21,000 and $36,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Roswell, NM
$28,000
What are the biggest employers of Call Center Representatives in Roswell, NM?
The biggest employers of Call Center Representatives in Roswell, NM are: