Call center representative jobs in Wilmington, NC

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

About the role This is a rewarding opportunity in our Wilmington, NC, company headquarters. As a customer success representative, you will be directly responsible for solving lender-specific issues as well as promoting new opportunities to non-using / low-usage customers with the goal of strengthening long-term relationships. This role is ideal for a recent college graduate, individual with great interpersonal skills, the ability to easily develop relationships, and a focus on detail. What you'll do Key responsibilities include: Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers. Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs. Work in a team environment, focusing on achieving predetermined corporate and team / individual goals. Qualifications College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology. Travel as needed to local, regional, or national mortgage lending and corporate events. Exceptional communication and interpersonal skills, with the ability to influence both externally and internally. Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Wilmington, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions Deliver proactive, personalized service to Private and Corporate Aviation clientele. Arrange services including hotel, catering, and ground transportation. Coordinate aircraft services, such as fuel and hangar storage. Input trip data into scheduling software as well as updating customer information in database, as necessary. Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educate customers on available services, promotions, and programs. Process customer invoices. Answer customer questions and resolve issues, as necessary. Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations. Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc. Maintain lobby appearance and keep snack and beverages stocked. Flight tracking via online databases to ensure timely services. Perform other duties that may be assigned, as necessary. Qualifications Minimum Qualifications Must be at least 18 years of age. Available to work any shift. Strong verbal and written communication skills. Intermediate knowledge of all Microsoft Office products. Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations. Negotiation and sales skills. Reliable multitasking skills. Valid driver's license. Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus. Predictive Index Assessment - Please click on the link below to complete the assessment. This step is required. ******************************************************************************************* Reports to: Customer Service Manager Supervisory Responsibility: This job has no supervisory responsibilities. FLSA Status: This position is nonexempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions. Travel: This position requires no travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. RequiredPreferredJob Industries Other

The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.

Full-time Description The Service Center Representative I provides a broad range of Credit Union services to members and non-members via incoming telephone calls, email and secure online banking messages. Provides guidance and troubleshooting of Credit Union electronic services. Assists financial center and other department team members with general information and research as well as miscellaneous duties as needed. Reasonable accommodations may be made to enable individuals with disabilities. Key Performance Expectations: Responsible for being knowledgeable of, and ensuring that Service Standards, as defined and established by the credit union, are actively pursued and routinely achieved in the day-to-day performance of job duties Actively supports the Purpose, Values and Strategic Plan of Excite Credit Union Contributes to the overall success of the department through exceptional member service and sales Assists members and non-members with a variety of requests including account transactions, balance information, problem resolution, policy and procedure questions, and the building of account relationships through the introduction of additional products and services Responsible for maintaining the department's expectation for daily Logged On Time in an effort to maintain a high level of availability which results in acceptable Service Level and Abandoned Rate statistics for the department Responsible for remaining current on all promotional campaigns, department/credit union policies and procedures for processing telephone transactions Responsible for achieving the department's monthly thresholds for individual cross-selling performance Responsible for accurate and efficient phone usage (holds, conferencing, transfers) and exercising sound judgment when department is experiencing high call volume Performs a variety of other teller functions on a daily basis between incoming phone calls Establishes and maintains ongoing professional relationships with staff and management. Communicates thoughts and ideas to others in a manner that is respectful and that fosters a productive and supportive environment. Demonstrates the highest commitment to exceptional internal and external member service Takes responsibility for individual career development and training and seeks opportunities to learn new skills by attending training classes to further enhance job knowledge and leadership abilities in order to provide an increased level of service to our members Ensures that the Service Center is open and ready to conduct business each business day as well as ensures that office/building opening and closing procedures are followed as necessary Actively participates in team meetings Requirements Required Experience and Education 1 year customer service experience Strong technical acumen Demonstrated ability to be fiscally responsible Desired Experience and Education Credit Union/Financial Services experience Bilingual a plus Salary Description $20.74 - $24.74

Full-time Description The seasonal Parking Customer Service Representative plays a crucial role in delivering exceptional customer service to patrons using parking facilities. This position involves assisting customers with inquiries, providing information, and resolving issues related to parking services. The Parking Customer Service Representative serves as a frontline representative of the parking operation, ensuring positive interactions and a seamless parking experience for customers. As a seasonal employee, this position will end on or around October 31, 2025. Key Responsibilities: Customer Assistance: Greet customers in a friendly and professional manner, providing assistance and guidance as they enter and exit parking facilities. Answer inquiries from customers regarding parking rates, payment options, parking regulations, and directions to specific locations. Assist customers with parking equipment, such as ticket dispensers, payment kiosks, and access gates. Issue Resolution: Address customer concerns, complaints, or disputes in a courteous and timely manner, striving to resolve issues to the customer's satisfaction. Handle escalated situations with tact and diplomacy, seeking assistance from management or security personnel as needed. Document customer feedback and complaints for further review and improvement of parking services. Payment Processing: (not applicable to all CSR positions) Collect parking fees from customers and issue receipts or tickets as necessary, ensuring accuracy in transactions and compliance with payment policies. Process credit card payments, cash transactions, and validation vouchers using designated payment systems. Reconcile cash drawers and perform end-of-shift cash-out procedures according to established protocols. Information Provision: Provide information to customers regarding parking availability, event parking, shuttle services, and other relevant details. Distribute promotional materials, maps, or brochures to inform customers about parking facilities and amenities. Maintain a thorough understanding of parking policies, rates, and procedures to effectively communicate with customers. Customer Engagement: Proactively engage with customers to enhance their parking experience and address any potential issues or concerns. Solicit feedback from customers to identify areas for improvement and opportunities to enhance service delivery. Build rapport with repeat customers and regular patrons, fostering a positive and welcoming atmosphere. Benefits: Seasonal employees have access to low-cost medical benefits. Requirements Qualifications: High school diploma or equivalent; additional education or training in customer service is preferred. Previous experience in customer service, hospitality, or retail environment is advantageous. Excellent interpersonal and communication skills, with the ability to interact effectively with diverse individuals. Strong problem-solving abilities and a customer-focused approach to service delivery. Familiarity with basic computer operations and proficiency in using point-of-sale systems or payment terminals. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays, as required. Working Conditions: The Parking Customer Service Representative typically works in a parking facility or booth, with regular interaction with customers and exposure to outdoor weather conditions. The position may involve standing or sitting for extended periods and occasional lifting of lightweight objects. Full-time, hours - may include weekend, and holiday work to accommodate peak parking demand and special events. Currently have flexible hours for day and nighttime. Salary Description $18.00/Hour

The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions * Deliver proactive, personalized service to Private and Corporate Aviation clientele. * Arrange services including hotel, catering, and ground transportation. * Coordinate aircraft services, such as fuel and hangar storage. * Input trip data into scheduling software as well as updating customer information in database, as necessary. * Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. * Educate customers on available services, promotions, and programs. * Process customer invoices. * Answer customer questions and resolve issues, as necessary. * Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations. * Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc. * Maintain lobby appearance and keep snack and beverages stocked. * Flight tracking via online databases to ensure timely services. * Perform other duties that may be assigned, as necessary.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders At a minimum, you'll need: * Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: * High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to satisfactorily resolve issues * Solid ability to multitask with exceptional organizational skills * Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager - secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. Pizza Maker responsibilities: · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · Taking customer orders and up selling · General cleaning & organization duties CSR responsibilities: · Taking orders over phone and in person · Greeting customers within 10 seconds · Building relationships with customers · Up selling · Cash handling · Keeping the customer area clean · Assisting Pizza Makers with toppings and dough. If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store. Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's in-store staff enjoy: · Greater variety · Smaller teams, make friends easier · Flexible hours · Fast career progression · Training opportunities & rewards Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: · An EXCEPTIONAL and POSITIVE attitude · You must be 16 years of age or older. · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. · Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer. Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: Company parties Flexible schedule Training & development Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Retail Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role Requirements: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person Must perform all duties in a safe and efficient manner Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today! Compensation: $13.50 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.

NC Call Center Specialists Greater Wilmington, NC Area Corning Credit Union is seeking Call Center Specialists to join our team in the Wilmington, NC market. Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team. If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve. Role Summary: As a Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot, and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs. Essential Job Duties Maintain appropriate knowledge of core systems and CCU's products and services Answer incoming calls and member questions in a prompt and professional manner Present and explain beneficial products to members and assist in meeting their vast financial needs Open new memberships, accounts, and services Assist members with requests for account research needs Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures Proactively educate members on the ease of doing business with CCU through our many electronic service channels Also assumes responsibility for other projects or duties as required or assigned Required Competencies Strong customer service and interpersonal skills with the ability to connect well with members via the telephone Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment Possesses exceptional verbal and written communication skills Exceptional attention to detail Strong problem-solving skills Confidence in promoting appropriate products and services Technical aptitude with experience using mobile banking and other apps or financial services Education Requirements A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered A high school diploma or GED is required Experience Requir ements Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate Communication Skills Requirements The ability to read and comprehend moderate to advanced instructions and correspondence The ability to write moderate to advanced correspondence within professional etiquette standards The ability to effectively present information in one-on-one and group situations Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the role. Ability to work in a repetitive motion for a lengthy period of time Ability to work within a fast-paced call center environment Regular use of computer required Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. ADP Privacy Policy | ADP Legal Policy

ResultsCX Jacksonville: Where Healthcare Meets Heartfelt Service! Give me the Basics! Our seasonal Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in their network, and more! We handle both inbound calls and outbound campaigns to inform our customers about changes that may affect them. Real Stories. Real Impact. "One of our agents was contacted by an elderly customer with a grave concern. The member had been trying to buy her groceries for the month and didn't realize that the order she had previously placed for medical necessities used up her monthly stipend already... She thought it was overflow money from the previous month's stipend! The member began to cry when she learned of her error and stated that she had no money for food for the month and it was only the 5th. Our team immediately contacted everyone we could think of that could potentially help. ResultsCX, our healthcare agent, and our partners worked together to get the member's monthly stipend refreshed and provided our member with enough funds to buy groceries for the month. It was truly a great experience for all involved in the end and is a testament to the real-life difference we make in our members' lives." We expect greater of ourselves… What's Your Greater? Come find it at ResultsCX! What should I bring to the interview? * Education: High school diploma or GED required * Typing Skills: Ability to type 25 words per minute * Technical Proficiency: This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency * Availability: Open availability 7 days a week * Pay Expectation: Our onsite CSR pay rates start at $13/hr in training * Pay rates vary by program fit during selection consideration. As an extrovert I want networking, collaboration, and socialization! To work at our Jacksonville site, you need: * Reliable transportation to get to and from work daily * Live within 50 miles of the physical location (1239 Hargett St, Jacksonville, NC 28540) * The type of personality that thrives on social connection, work events, in person mentoring, and uncapped career growth! About ResultsCX ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

At Holly Ridge Veterinary Hospital we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners. Joining the team at Holly Ridge allows you to work with animals and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member, you'll contribute to the overall health and well-being of animals in your community while collaborating with colleagues who share your enthusiasm. Ideal Candidate: Strong communication skills Ability to work independently, prioritize tasks, and meet deadlines Commitment to maintaining the highest standards of accuracy and compliance Gets excited about business process improvement Always looking to make processes more efficient and effective using technology Willing to listen and try new things and other people's ideas Duties/Responsibilities: Greeting and interacting with clients in a friendly, professional, efficient manner Schedule appointments and maintain and update appointment calendar Comforting and reassuring clients in times of duress Receiving and managing incoming calls Assist in reviewing estimates and clarifying payment options, including processing payments. Obtaining client written documentation, including consent forms Relaying basic medical information to clients as directed by a veterinarian or technician Assisting the triage process by escalating client emergencies Maintain and update client records and patient information. Assist with administrative tasks, such as filing, data entry, and inventory management. Address and resolve client concerns or issues promptly and courteously. Other duties as assigned Required Skills/Abilities: Intermediate computer proficiency Basic arithmetic skills Ability to maintain confidentiality Excellent organizational, time management, and prioritizing abilities Personable, empathic disposition Capacity to work well during distressing situations Requirements Physical Requirements: Ability to sit for extended periods of time and walk intermittently Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers Ability to stand for extended periods of time. The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation Education and Experience: Previous veterinary or healthcare experience preferred. Familiarity with veterinary software is advantageous Benefits: A choice between two medical plans with prescription drug benefits Dental and vision coverage are available 401(k) Savings Plan with employer match, including immediate vesting Life insurance for yourself, your spouse, and eligible dependents is available Paid time off / holidays Health Savings Account available Short-term disability available Supplemental critical illness and accident plans are available Uniform allowance Employee assistance program We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager - secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. Pizza Maker responsibilities: · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · Taking customer orders and up selling · General cleaning & organization duties CSR responsibilities: · Taking orders over phone and in person · Greeting customers within 10 seconds · Building relationships with customers · Up selling · Cash handling · Keeping the customer area clean · Assisting Pizza Makers with toppings and dough. If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store. Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's in-store staff enjoy: · Greater variety · Smaller teams, make friends easier · Flexible hours · Fast career progression · Training opportunities & rewards Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: · An EXCEPTIONAL and POSITIVE attitude · You must be 16 years of age or older. · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. · Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer. Additional Information All your information will be kept confidential according to EEO guidelines.