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Call center representative jobs in Yakima, WA

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  • Customer Relations Representative - State Farm Agent Team Member

    Eric Silvers-State Farm Agent

    Call center representative job in Yakima, WA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Eric Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.
    $40k-52k yearly est. 23d ago
  • Customer Support Representative

    Medstar Transportation

    Call center representative job in Yakima, WA

    Step into a role where your voice truly makes a difference! Medstar Transportation is searching for a dynamic Customer Service Representative who loves helping people and thrives in a fast-paced environment. About the Role: Customer Support Representatives are the frontline of support for our clients and customers. CSRs are responsible for responding to client inquiries, accurately scheduling transportation services, handling complaints and compliments, and ensuring a seamless customer experience. They play a vital role in maintaining client satisfaction and supporting internal operations. Duties and Responsibilities: Answer incoming calls in a professional, courteous, and helpful manner. Accurately schedule and enter trip data for clients, facilities, and brokers. Monitor reservation folders and ensure all trip requests are entered promptly. Provide information about services, resolve client questions, and clarify concerns. Document complaints, compliments, and unusual situations accurately and escalate to supervisors when appropriate. Complete all required double-checks, follow-ups, and customer satisfaction surveys. Assist in providing sales support and price quotes to clients and facilities. Help drivers locate difficult addresses using mapping tools (e.g., Google Maps). Respond promptly to inquiries via phone, email, and chat systems. Collaborate with other departments to gather necessary information in a timely manner to effectively address client inquiries. Maintain up-to-date knowledge of company policies, broker rules, contracts, and services. Handle high call volumes and multitask effectively in a fast-paced environment. Participate in ongoing training, performance reviews, and team meetings. Promote a positive image of Medstar through professional and empathetic communication. Requirements: High school diploma or equivalent required. 2+ years of account management and customer service experience. Excellent verbal and written communication skills. Strong multitasking and time management in a fast-paced setting. Proficiency in Microsoft Office and Google Workspace, and ability to quickly learn new software systems. Familiarity with Google Maps and trip routing. Typing speed of at least 40 WPM. Knowledge of State, Federal, DOT, and ADA transportation regulations. Reliable, punctual, and dependable with strong attention to detail. Ability to remain calm and patient with clients, including during difficult situations. Ability to work independently and collaboratively. Bilingual (English/Spanish) preferred; must maintain professionalism in all languages used.
    $37k-46k yearly est. 16d ago
  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Franchise

    Call center representative job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66-$17.50 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.7-17.5 hourly 11d ago
  • Customer Care Center Representative

    Jth Tax LLC

    Call center representative job in Yakima, WA

    Customer Care Center Representative Department: Managed Operations Division Status: Seasonal Reports to: Area Manager FLSA Status: Non-Exempt The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values: Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust. Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile. Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness. Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them. Position Responsibilities/Duties/Functions/Tasks Take customer calls - provide accurate, satisfactory answers to their queries and concerns De-escalate issues involving dissatisfied customers, offer patient assistance and support Call clients and potential customers and aid in scheduling appointments Review client accounts - provide updates and information about their tax return Responding to all client inquiries in a polite, professional, and timely manner Place outbound calls Document customer comments and feedback in the appropriate systems Expresses initial greeting at the front desk, as needed Answers and transfers phone calls Data entry Internal mail and package distribution Other duties as assigned Position Skills and Qualifications Strong verbal and written communication, interpersonal and organization skills Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive Comfortable working in fast paced environment Verbal written communication skills to interact clearly with clients, vendors, and other employees Time management skills to prioritize and complete task daily A patient and empathetic attitude Adaptability and Flexibility in a change of pace work environment Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites Phone experience, including the ability to handle multi-dimensional phone systems Previous experience in a fast-paced, highly structured environment Ability to work both independently and within a team Bilingual in Spanish is preferred, not required Flexible to work nights and weekends as necessary Minimum of a high school diploma or a GED Physical Demands and Work Environment Position requires working at a desk at a Managed Operations office for periods of time up to eight hours Will require working weekends and some Holidays Employee Acknowledgement This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
    $36k-44k yearly est. Auto-Apply 60d+ ago
  • Pharmacy Call Center Agent - $18.47 - 22.62/hr

    Yakima Valley Farm Workers Clinic 4.1company rating

    Call center representative job in Yakima, WA

    Join our team as a Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. What We Offer $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff. Update patient demographic information in the Electronic Medical Record (EMR). Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability. Ensure that all newly enrolled mail-order patients have been completely and successfully signed up. Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill. Complete third-party rebilling process, including contacting insurance companies for authorization. May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed. Perform other duties as assigned. Qualifications: High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
    $18.5-22.6 hourly 11d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Eric Silvers 4.2company rating

    Call center representative job in Yakima, WA

    Responsive recruiter Replies within 24 hours Benefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Eric Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred. Compensation: $21.00 per hour Do you want a career and not just a job? We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in 1 N. 9th St. Yakima WA and 1217 S. 40th Ave. Yakima WA. I have been a State Farm agent since 1990. Additional languages spoken: Spanish Please do not call office - we will contact you. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $21 hourly Auto-Apply 60d+ ago
  • Customer Care Center Representative

    Liberty Tax Service 3.8company rating

    Call center representative job in Yakima, WA

    Customer Care Center Representative Department: Managed Operations Division Status: Seasonal Reports to: Area Manager FLSA Status: Non-Exempt The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values: * Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust. * Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile. * Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness. * Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them. Position Responsibilities/Duties/Functions/Tasks * Take customer calls - provide accurate, satisfactory answers to their queries and concerns * De-escalate issues involving dissatisfied customers, offer patient assistance and support * Call clients and potential customers and aid in scheduling appointments * Review client accounts - provide updates and information about their tax return * Responding to all client inquiries in a polite, professional, and timely manner * Place outbound calls * Document customer comments and feedback in the appropriate systems * Expresses initial greeting at the front desk, as needed * Answers and transfers phone calls * Data entry * Internal mail and package distribution * Other duties as assigned Position Skills and Qualifications * Strong verbal and written communication, interpersonal and organization skills * Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive * Comfortable working in fast paced environment * Verbal written communication skills to interact clearly with clients, vendors, and other employees * Time management skills to prioritize and complete task daily * A patient and empathetic attitude * Adaptability and Flexibility in a change of pace work environment * Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites * Phone experience, including the ability to handle multi-dimensional phone systems * Previous experience in a fast-paced, highly structured environment * Ability to work both independently and within a team * Bilingual in Spanish is preferred, not required * Flexible to work nights and weekends as necessary * Minimum of a high school diploma or a GED Physical Demands and Work Environment * Position requires working at a desk at a Managed Operations office for periods of time up to eight hours * Will require working weekends and some Holidays Employee Acknowledgement This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
    $36k-44k yearly est. 26d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Call center representative job in Ellensburg, WA

    Store 2706038: 1600 Canyon Rd, Ellensburg, Washington 98926Shift AvailabilityDays - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.66 to $16.66 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16.7-16.7 hourly Auto-Apply 24d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Bryan Robison-State Farm Agent

    Call center representative job in Sunnyside, WA

    Job DescriptionBenefits: Closed Fridays 4 day work week License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $40k-51k yearly est. 29d ago
  • Customer Account Representative

    Rent-A-Center Inc. 4.3company rating

    Call center representative job in Sunnyside, WA

    Ready to do your best work? Interested in a minimum starting hourly rate of $17.00 per hour - $18.70 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide) * Award Winning Culture with the Opportunity to Advance * Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives! A day in the life of a Customer Account Representative: * Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone * Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned. * Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized What are the minimum requirements? * High school diploma or equivalent * Must be at least 18 years of age * Valid state driver's license and good driving record -- You WILL be driving the company vehicles * Ability to lift and move product such as furniture, electronics, and appliances * Great communication and customer service skills What are some additional helpful traits? * Seeking more than just a job, but a CAREER * A desire to improve our customer's lives * A hunger to learn the business * Grit and determination Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
    $17-18.7 hourly 12h ago
  • Customer Care Specialist

    Hopesource 3.4company rating

    Call center representative job in Ellensburg, WA

    The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution. Answer centralized phone system and transfer calls to internal partners Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs Conduct Risk Assessments and make internal referrals Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources Schedule follow-ups for queue and continued problem solving Maintain and populate master list weekly to coordinate with outreach teams Attend all program staffing meetings Provide emergency services as needed and document in Apricot Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock Complete Good Received Notices for items received at the front desk Complete Cash Receipts and associated processes for donations received at local site May be required to travel between offices on occasion to provide services Some locations may require creating an outreach calendar. Minimum Requirements Required skills: Experience in providing direct client services with individuals and/or families in crisis. Excellent Customer Service and Communication Skills Exhibits proficiency in effective time management and meeting deadlines Comfortable with a wide variety of computer hardware and software Skilled in prioritization techniques Flexible and comfortable with frequent interruptions and change Demonstrates exceptional active listening skills Demonstrates a collaborative and solution finding attitude Exhibits extreme ownership over project outcomes Preferred: Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience Proven ability to network with other organizations and service groups Bi-lingual English/Spanish
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Resource Center Specialist

    Rod s House

    Call center representative job in Yakima, WA

    Rod's House Mission: To provide safe, supportive, and empowering services for youth and young adults experiencing homelessness, helping them achieve stability, independence, and self-sufficiency. Rod's House Vision: A community where every young person has access to shelter, resources, and opportunities to thrive. Position Information Title: Resource Center Specialist FLSA Status: Hourly, Full-Time, Non-Exempt Location: Resource Center Reports to: Resource Center Program Manager Job Description The Resource Center Specialist is an integral part of the work we do daily at the Resource Center. The Resource Center Specialist supports a wide range of needs for youth and young adults experiencing homelessness. The ideal candidate is passionate about working with young people, models positive behavior, is flexible in a rapidly changing environment, and maintains a client-focused approach. This role requires both teamwork and leadership skills. Duties and Responsibilities Plan and implement the layout of the clothing room and maintain minimum on-hand requirements Recruit and schedule community meal partners Prepare meals when partners are not scheduled Assist young people in completing intakes Stock the outdoor pantry daily Support Resource Center Program Manager with other duties as assigned Prep and serve meals to young people Ensure young people adhere to Resource Center guidelines Help young people access permission-based services such as case management, behavioral health, showers, and laundry Perform general housekeeping duties for public spaces, including cleaning, vacuuming, mopping, dusting, and organizing Build authentic relationships with young people accessing the Resource Center Provide general assistance and support as directed Maintain a positive, non-judgmental, trauma-informed approach Develop systems or processes when needed Complete all assigned duties and other tasks as required Education and/or Experience Minimum 1 year of experience working directly with youth (ages 13-17) and young adults (ages 18-24), particularly those experiencing homelessness - Required High school diploma or equivalent - Required Bilingual (Spanish-English) - Strongly preferred Compensation and Benefits Starting hourly wage: $17.30 an hour Medical, Dental, Vision - Rod's House pays 80% of monthly premiums 401(k) - Rod's House matches up to 3%; you are fully vested after 3 years Vacation and sick time Knowledge, Skills, and Abilities Must be at least 21 years of age - Required Valid driver's license and auto insurance - Required Experience working with individuals who have experienced trauma, including mental health and substance use challenges Knowledge in human services, social work, education, or a related field Lived experience relevant to the population served Work Conditions and Physical Requirements Shifts may include evenings, early mornings, weekends, and holidays Frequent interaction with young people experiencing homelessness, community members, and social service providers Physical requirements: frequent walking, hearing, seeing, speaking, stooping, kneeling, crouching, reaching, grasping, climbing, and repetitive motions May require lifting, carrying, pulling, or moving objects up to 50 pounds Ability to safely drive company vehicles strongly preferred Employment Policies Rod's House is an at-will employer. Employment may be terminated by either the employee or Rod's House at any time, with or without cause or notice. Funding Disclaimer Rod's House is a non-profit organization primarily funded through grants and federal funding. If funding is reduced or lost, positions may need to be adjusted to ensure the organization can continue fulfilling its mission.
    $17.3 hourly 16d ago
  • Customer Relations Representative

    Baker Commodities 4.1company rating

    Call center representative job in Grandview, WA

    Safely and effectively procures new business and maintains existing customer base. Compensation * $55,000 salary per year * Medical, dental and vision coverage offered * 401(k) With employer contribution * Paid holidays, vacation and sick time * Company sponsored life insurance * Company sponsored short and long-term disability * Pet Insurance Duties and Responsibilities * Responsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps. * Responsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service. * Responsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back. * Schedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Procurement Operations Manager. * Position requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc. * May be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company. * 75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week. * Prepare customer setup sheets and possibly enter new customer information into the Company's routing system. * Provide daily reports to the Division General Manager and Procurement Operations Manager. * Follow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed. * Interact with others in a professional and ethical manner * Follow department and company procedures * Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company * Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time. Requirements Knowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements * 3 to 5 years' experience and contacts in the restaurant/food industry. * Able to work independently. * Working knowledge of Microsoft Office including Outlook, Excel and Word. * High school diploma. * Valid driver's license with an acceptable MVR * Local travel up to 90%. Physical Demands/Requirements Constantly (over 2/3): * Travels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs * Moves materials or documents up to 40 lb. * Operates computer and other office productivity machinery such as calculator, copy machine and printer. * Review documents, organizes data and detects accuracy of information * Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail Frequently (1/3-2/3): * Moves throughout office accessing files, office machinery, etc. * Remain in a stationary position for up to 50% or more of the time About Baker Commodities, Inc. Baker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies. EOE STATEMENT We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law. Co ID: Baker Commodities Job ID: 67B 041024 129 1 JD 129 67-041024A MSP CUS 24-00009
    $55k yearly 60d+ ago
  • Customer Service Representative (Loan Consultant I)

    Lendmark Financial Services, Inc. 4.3company rating

    Call center representative job in Union Gap, WA

    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. MAJOR DUTIES/RESPONSIBILITIES: * Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers. * Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. * Actively market all branch products and services to individuals. * Perform all other duties as assigned by management. BASIC REQUIREMENTS: * High School Diploma or GED from accredited institution * 0-2 years consumer finance or related experience * Cash handling; computer skills; customer service skills * Ability to work with minimum supervision * Excellent communication skills * Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: * Associates or Bachelor's Degree * Bilingual, Spanish/English COMPENSATION: * The salary range for this position is $20/hr - $22/hr based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. * This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORK ENVIRONMENT: * Office Environment If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
    $20-22 hourly Auto-Apply 60d ago
  • Domino's Pizza Maker/Cook/CSR - West Valley Yakima, WA (7171)

    Domino's Pizza 4.3company rating

    Call center representative job in Yakima, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION * Full Time or Part time available! Or even just a day or two a week! * Employee Discounts! * Paid Training * Flexible schedules! * Perfect job for students or extra hours after another job * Tips paid out after shift! * Great pay - Our drivers receive a competitive hourly wage, plus tips * Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Qualifications Additional Information Benefits: * Paid sick leave per Washington law * Health Care benefits for full time employees (30+ hours per week after waiting periods) * Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 5d ago
  • Member Service Representative Part Time

    Planet Fitness-Pfnocritics 4.1company rating

    Call center representative job in Yakima, WA

    Job DescriptionMEMBER SERVICES REPRESENTATIVE (PART TIME) Location: Yakima, WA (Summitview location) Type: Part Time The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. Were aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere! *This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters.
    $25k-33k yearly est. 9d ago
  • Member Service Representative Lead Full Time

    Pfnocritics

    Call center representative job in Yakima, WA

    MEMBER SERVICES REPRESENTATIVE Location: Yakima Summitview Ave, WA Type: Full Time The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $16.78 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.8 hourly Auto-Apply 60d+ ago
  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Franchise

    Call center representative job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66-$17.50 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.7-17.5 hourly 15d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Call center representative job in Union Gap, WA

    Store 2709513: 2 East Valley Mall Blvd, Union Gap, Washington 98903Shift AvailabilityDays - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.66 to $16.66 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16.7-16.7 hourly Auto-Apply 7d ago
  • Customer Relations Representative

    Baker Commodities 4.1company rating

    Call center representative job in Grandview, WA

    Full-time Description Safely and effectively procures new business and maintains existing customer base. Compensation $55,000 salary per year Medical, dental and vision coverage offered 401(k) With employer contribution Paid holidays, vacation and sick time Company sponsored life insurance Company sponsored short and long-term disability Pet Insurance Duties and Responsibilities Responsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps. Responsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service. Responsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back. Schedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Procurement Operations Manager. Position requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc. May be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company. 75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week. Prepare customer setup sheets and possibly enter new customer information into the Company's routing system. Provide daily reports to the Division General Manager and Procurement Operations Manager. Follow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed. Interact with others in a professional and ethical manner Follow department and company procedures Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time. Requirements Knowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements 3 to 5 years' experience and contacts in the restaurant/food industry. Able to work independently. Working knowledge of Microsoft Office including Outlook, Excel and Word. High school diploma. Valid driver's license with an acceptable MVR Local travel up to 90%. Physical Demands/Requirements Constantly (over 2/3): Travels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs Moves materials or documents up to 40 lb. Operates computer and other office productivity machinery such as calculator, copy machine and printer. Review documents, organizes data and detects accuracy of information Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail Frequently (1/3-2/3): Moves throughout office accessing files, office machinery, etc. Remain in a stationary position for up to 50% or more of the time About Baker Commodities, Inc. Baker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies. EOE STATEMENT We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law. Co ID: Baker Commodities Job ID: 67B 041024 129 1 JD 129 67-041024A MSP CUS 24-00009
    $55k yearly 60d+ ago

Learn more about call center representative jobs

How much does a call center representative earn in Yakima, WA?

The average call center representative in Yakima, WA earns between $30,000 and $49,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Yakima, WA

$39,000

What are the biggest employers of Call Center Representatives in Yakima, WA?

The biggest employers of Call Center Representatives in Yakima, WA are:
  1. QuintilesIMS
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