Post job

Chief of operations vs operations support manager

The differences between chiefs of operations and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a chief of operations and an operations support manager. Additionally, a chief of operations has an average salary of $124,927, which is higher than the $79,730 average annual salary of an operations support manager.

The top three skills for a chief of operations include oversight, emergency operations and logistical support. The most important skills for an operations support manager are customer service, project management, and human resources.

Chief of operations vs operations support manager overview

Chief Of OperationsOperations Support Manager
Yearly salary$124,927$79,730
Hourly rate$60.06$38.33
Growth rate6%6%
Number of jobs93,283376,894
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a chief of operations do?

The chief of operations is responsible for monitoring the overall operational process of a company, maintaining efficient project management, and accurate project deliverables. They contribute to the implementation of corporate decisions, including the development of the company's policies and procedures. They also support the CEO in board meetings to report the business' performance and identify opportunities to increase brand awareness and boost profitability. The chief of operations handles financial transactions of the business, as well as budgeting and allocating resources for each department.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Chief of operations vs operations support manager salary

Chiefs of operations and operations support managers have different pay scales, as shown below.

Chief Of OperationsOperations Support Manager
Average salary$124,927$79,730
Salary rangeBetween $86,000 And $181,000Between $47,000 And $133,000
Highest paying CityWashington, DCSan Bruno, CA
Highest paying stateDelawareCalifornia
Best paying companyUniversity of Maryland, BaltimoreMeta
Best paying industryGovernmentTechnology

Differences between chief of operations and operations support manager education

There are a few differences between a chief of operations and an operations support manager in terms of educational background:

Chief Of OperationsOperations Support Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Chief of operations vs operations support manager demographics

Here are the differences between chiefs of operations' and operations support managers' demographics:

Chief Of OperationsOperations Support Manager
Average age4444
Gender ratioMale, 85.9% Female, 14.1%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between chief of operations and operations support manager duties and responsibilities

Chief of operations example responsibilities.

  • Evaluate progress of program plans to determine whether overall command-wide objectives are being accomplish economically with reference to budget and manpower.
  • Prepare tactical instructions and operational doctrine.
  • Design security and counterintelligence training and briefings for delivery throughout DHS.
  • Ensure compliance with federal procedures by leading training and providing PowerPoint presentations.
  • Select by-name for key intelligence position with world-wide responsibilites supporting combating terrorism.
  • Draft and disseminate significant activity reports concerning events requiring DIA leadership focus.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Chief of operations vs operations support manager skills

Common chief of operations skills
  • Oversight, 13%
  • Emergency Operations, 9%
  • Logistical Support, 8%
  • Human Resources, 6%
  • Combat, 6%
  • Technical Assistance, 5%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

Browse executive management jobs