Chief operating officer, chief technology officer vs operations director

Differences between chief operating officer, chief technology officer and operations director duties and responsibilities

Chief operating officer, chief technology officer example responsibilities.

• Manage SaaS operations, corporate office, remote office, and content team.
• Manage email, IP phone system, host terminal server and host web sites.
• Lead the conversion and implementation of new ERP system to replace multiple legacy systems.
• Project manage and direct and build data centers internal designs and associate network infrastructure design, IP networking.
• Manage the PMO office responsible for up to 40 simultaneous projects with a staff of 4 project coordinators.
• Drive scrum ceremonies, manage artifacts, provide guidance to teams that promote collaboration/ productivity, identify and address dependencies/ impediments.
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Operations director example responsibilities.

• Manage KPI reports from all warranty companies to ensure increasing sales and productivity.
• Spearhead governance, security and compliance initiatives to achieve SOX and PCI compliance.
• Manage a PMO style team to implement any changes across the global contact centers.
• Develop all marketing strategies and materials as well as personally managing key OEM and national accounts.
• Manage multiple vendor relationships for RFP development and review, contract negotiation, contract terms management, and accounts payable review.
• Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
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