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Clerical secretary vs office support clerk

The differences between clerical secretaries and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical secretary and an office support clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $28,450 average annual salary of a clerical secretary.

The top three skills for a clerical secretary include appointment scheduling, data entry and customer service. The most important skills for an office support clerk are customer service, data entry, and word processing.

Clerical secretary vs office support clerk overview

Clerical SecretaryOffice Support Clerk
Yearly salary$28,450$32,040
Hourly rate$13.68$15.40
Growth rate-8%-5%
Number of jobs43,603185,683
Job satisfaction--
Most common degreeHigh School Diploma, 29%Bachelor's Degree, 40%
Average age5047
Years of experience22

Clerical secretary vs office support clerk salary

Clerical secretaries and office support clerks have different pay scales, as shown below.

Clerical SecretaryOffice Support Clerk
Average salary$28,450$32,040
Salary rangeBetween $24,000 And $33,000Between $25,000 And $39,000
Highest paying City-Tualatin, OR
Highest paying state-Washington
Best paying company-Sierra Pacific Industries
Best paying industry-Finance

Differences between clerical secretary and office support clerk education

There are a few differences between a clerical secretary and an office support clerk in terms of educational background:

Clerical SecretaryOffice Support Clerk
Most common degreeHigh School Diploma, 29%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Clerical secretary vs office support clerk demographics

Here are the differences between clerical secretaries' and office support clerks' demographics:

Clerical SecretaryOffice Support Clerk
Average age5047
Gender ratioMale, 7.4% Female, 92.6%Male, 22.7% Female, 77.3%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between clerical secretary and office support clerk duties and responsibilities

Clerical secretary example responsibilities.

  • Manage all daily and monthly accounting; job costs, customer payments and payroll.
  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Publish numerous pamphlets and booklets for cadet recruitment including slide shows (PowerPoint) for classroom briefings.
  • Respond to requests relating to payroll processing/preparation.
  • Transferred/Update new and existing client/vendor data from paper format to Quickbooks.
  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
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Office support clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
  • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
  • Compile PowerPoint presentations for various department heads.
  • Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
  • Handle administrative work relate to operational process of the office and patients clinical information.
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Clerical secretary vs office support clerk skills

Common clerical secretary skills
  • Appointment Scheduling, 17%
  • Data Entry, 16%
  • Customer Service, 8%
  • Telephone Calls, 8%
  • Word Processing, 6%
  • Payroll, 6%
Common office support clerk skills
  • Customer Service, 19%
  • Data Entry, 17%
  • Word Processing, 7%
  • Office Equipment, 6%
  • Front Desk, 5%
  • Database Systems, 5%

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