Clerical worker vs general office clerk

The differences between clerical workers and general office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical worker and a general office clerk. Additionally, a clerical worker has an average salary of $31,390, which is higher than the $30,034 average annual salary of a general office clerk.

The top three skills for a clerical worker include data entry, scheduling appointments and customer service. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Clerical worker vs general office clerk overview

	Clerical Worker	General Office Clerk
Yearly salary	$31,390	$30,034
Hourly rate	$15.09	$14.44
Growth rate	-5%	-5%
Number of jobs	68,947	160,597
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 28%
Average age	47	47
Years of experience	2	2

Clerical worker vs general office clerk salary

Clerical workers and general office clerks have different pay scales, as shown below.

	Clerical Worker	General Office Clerk
Average salary	$31,390	$30,034
Salary range	Between $24,000 And $39,000	Between $23,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	USF Reddaway
Best paying industry	-	Health Care

Differences between clerical worker and general office clerk education

There are a few differences between a clerical worker and a general office clerk in terms of educational background:

	Clerical Worker	General Office Clerk
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Clerical worker vs general office clerk demographics

Here are the differences between clerical workers' and general office clerks' demographics:

	Clerical Worker	General Office Clerk
Average age	47	47
Gender ratio	Male, 23.0% Female, 77.0%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 20.6% Asian, 7.7% White, 55.3% American Indian and Alaska Native, 1.1%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between clerical worker and general office clerk duties and responsibilities

Clerical worker example responsibilities.

Manage filing, photocopying, collating, and faxing public and seal case documents.
Handle customers at the front windows
Schedule contracts of windows sell with installers.
Prepare court subpoenas and criminal dockets for court.
Update files by using QuickBooks and answer the telephone and take brief messages.
Type, format, proofread, and edit correspondence and other documents, using computers or typewriters.

General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Clerical worker vs general office clerk skills

Common clerical worker skills

Data Entry, 24%
Scheduling Appointments, 18%
Customer Service, 11%
Telephone Calls, 8%
Database Systems, 5%
Front Desk, 4%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%

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Clerical Worker vs General Office Clerk

Updated January 8, 2025

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