Clerical worker vs support clerk

The differences between clerical workers and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical worker and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $31,390 average annual salary of a clerical worker.

The top three skills for a clerical worker include data entry, scheduling appointments and customer service. The most important skills for a support clerk are customer service, data entry, and patients.

Clerical worker vs support clerk overview

	Clerical Worker	Support Clerk
Yearly salary	$31,390	$35,159
Hourly rate	$15.09	$16.90
Growth rate	-5%	-5%
Number of jobs	68,947	163,168
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

Clerical worker vs support clerk salary

Clerical workers and support clerks have different pay scales, as shown below.

	Clerical Worker	Support Clerk
Average salary	$31,390	$35,159
Salary range	Between $24,000 And $39,000	Between $22,000 And $54,000
Highest paying City	-	San Diego, CA
Highest paying state	-	Hawaii
Best paying company	-	Los Alamos National Laboratory
Best paying industry	-	Government

Differences between clerical worker and support clerk education

There are a few differences between a clerical worker and a support clerk in terms of educational background:

	Clerical Worker	Support Clerk
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Clerical worker vs support clerk demographics

Here are the differences between clerical workers' and support clerks' demographics:

	Clerical Worker	Support Clerk
Average age	47	47
Gender ratio	Male, 23.0% Female, 77.0%	Male, 26.1% Female, 73.9%
Race ratio	Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 20.6% Asian, 7.7% White, 55.3% American Indian and Alaska Native, 1.1%	Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between clerical worker and support clerk duties and responsibilities

Clerical worker example responsibilities.

Manage filing, photocopying, collating, and faxing public and seal case documents.
Handle customers at the front windows
Schedule contracts of windows sell with installers.
Prepare court subpoenas and criminal dockets for court.
Update files by using QuickBooks and answer the telephone and take brief messages.
Type, format, proofread, and edit correspondence and other documents, using computers or typewriters.

Support clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
Organize and locate inventory and update companies QuickBooks.
Prepare subpoenas for document production, deposition and trial appearance/testimony.
Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.

Clerical worker vs support clerk skills

Common clerical worker skills

Data Entry, 24%
Scheduling Appointments, 18%
Customer Service, 11%
Telephone Calls, 8%
Database Systems, 5%
Front Desk, 4%

Common support clerk skills

Customer Service, 19%
Data Entry, 15%
Patients, 10%
Clerical Support, 6%
Medical Terminology, 6%
Office Equipment, 5%