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The differences between computer support technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer support technician and a junior technician. Additionally, a computer support technician has an average salary of $41,852, which is higher than the $39,417 average annual salary of a junior technician.
The top three skills for a computer support technician include customer service, technical support and computer support. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Computer Support Technician | Junior Technician | |
| Yearly salary | $41,852 | $39,417 |
| Hourly rate | $20.12 | $18.95 |
| Growth rate | 10% | 10% |
| Number of jobs | 121,180 | 103,780 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 34% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Computer support technicians and junior technicians have different pay scales, as shown below.
| Computer Support Technician | Junior Technician | |
| Average salary | $41,852 | $39,417 |
| Salary range | Between $34,000 And $51,000 | Between $26,000 And $57,000 |
| Highest paying City | Lompoc, CA | Alexandria, VA |
| Highest paying state | California | New York |
| Best paying company | Lawrence Livermore National Laboratory | Citi |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a computer support technician and a junior technician in terms of educational background:
| Computer Support Technician | Junior Technician | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 34% |
| Most common major | Computer Science | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between computer support technicians' and junior technicians' demographics:
| Computer Support Technician | Junior Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 83.2% Female, 16.8% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |