Customer support representative jobs in New Ulm, MN

Job DescriptionCustomer Account Representative Windings, Inc. New Ulm, MN (onsite) Salary Range: $55,000 - $65,000 The Customer Account Representative is the primary point of contact for our customers, ensuring their needs are met while fostering strong, lasting relationships. This role involves managing orders, troubleshooting issues, and coordinating with internal teams to provide timely and accurate solutions. Responsibilities may include order processing, forecasting, long-term agreement management, blanket order oversight, schedule adjustments, print changes, and facilitating product line transfers between manufacturing facilities. The ideal candidate will thrive in a fast-paced environment and act as a bridge between our customers and cross-functional teams to drive satisfaction and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Liaison Serve as the main point of contact for assigned customer accounts. Respond promptly and professionally to inquiries, concerns, and requests. Account Management Maintain accurate records and manage customer orders efficiently. Oversee long-term agreements, blanket orders, and forecasting activities. Support product transfers between Windings manufacturing facilities in the U.S. and Mexico. Process customer requests such as order expedites, pushouts, or changes. Assist team members with customer visits as needed. Problem Resolution Address customer complaints with professionalism and empathy. Balance company policies with customer needs to find mutually beneficial solutions. Coordinate cross-functional efforts to resolve emerging issues accurately and efficiently. Sales Support & Feedback Identify opportunities to promote additional products and services to existing clients. Collect and relay customer feedback to relevant departments to support product and process improvements. QUALIFICATIONS AND EXPERIENCE Education / Experience: Minimum of 3 years of customer service experience, preferably in a manufacturing environment. Bachelor's degree or equivalent experience preferred Knowledge / Skills: Strong verbal and written communication skills. Ability to manage multiple assignments and meet deadlines in a fast-paced environment. Exceptional attention to detail, organization, and listening skills. Strong interpersonal skills with the ability to engage effectively at all levels of customer organization. Customer-focused with a business-minded approach. Demonstrated ability to work cross-functionally and maintain professional relationships aligned with company values. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Other Requirements: Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR), successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps, including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce. Equal Opportunity Employer Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter. Powered by JazzHR UR8lhlaN9v

Windings Inc. is a 100% employee-owned company where every team member shares in our success. Since becoming an ESOP in 1998, we've proudly supported critical industries like Aerospace, Defense, Automotive, and Medical. Our unique ESOP benefits can contribute 10-12% of your annual earnings to your retirement-at no cost to you-helping your savings grow through compound interest. For over 60 years, Windings has provided critical custom motors and components for the harshest applications, including outer space, military, downhole drilling, and motor sports to name a few. If you like to take on the “tough stuff”, join us and be part of a forward-thinking, people-focused company driven by our purpose: " Making our Customer's Critical Mission Possible." We have an opening for a Customer Account Representative which is the primary point of contact for our customers, ensuring their needs are met while fostering strong, lasting relationships. This role involves managing orders, troubleshooting issues, and coordinating with internal teams to provide timely and accurate solutions. Responsibilities may include order processing, forecasting, long-term agreement management, blanket order oversight, schedule adjustments, print changes, and facilitating product line transfers between manufacturing facilities. The ideal candidate will thrive in a fast-paced environment and act as a bridge between our customers and cross-functional teams to drive satisfaction and operational excellence. What you will be responsible for: Customer Liaison Serve as the main point of contact for assigned customer accounts. Respond promptly and professionally to inquiries, concerns, and requests. Account Management Maintain accurate records and manage customer orders efficiently. Oversee long-term agreements, blanket orders, and forecasting activities. Support product transfers between Windings manufacturing facilities in the U.S. and Mexico. Process customer requests such as order expedites, pushouts, or changes. Assist team members with customer visits as needed. Problem Resolution Address customer complaints with professionalism and empathy. Balance company policies with customer needs to find mutually beneficial solutions. Coordinate cross-functional efforts to resolve emerging issues accurately and efficiently. Sales Support & Feedback Identify opportunities to promote additional products and services to existing clients. Collect and relay customer feedback to relevant departments to support product and process improvements. Requirements What you need... Education / Experience: Minimum of 3 years of customer service experience, preferably in a manufacturing environment. Bachelor's degree or equivalent experience preferred Knowledge / Skills: Strong verbal and written communication skills. Ability to manage multiple assignments and meet deadlines in a fast-paced environment. Exceptional attention to detail, organization, and listening skills. Strong interpersonal skills with the ability to engage effectively at all levels of customer organization. Customer-focused with a business-minded approach. Demonstrated ability to work cross-functionally and maintain professional relationships aligned with company values. What you will get... An awesome employee-ownership culture Full benefits package (medical, dental, vision, disability, life and more) Paid time off 401k match and ESOP contributions Flexible work environment Education reimbursement Salary Description: $55,000 - $65,000 / annual DOQ We are committed to providing pay ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The listed pay range is provided in good faith and is subject to adjustments in accordance with company policies and market conditions. This position is eligible to participate in a performance-based bonus program based on company performance goals. Bonus payouts are not guaranteed and are determined at the company's discretion Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Other Requirements: Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR), successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps, including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce. Equal Opportunity Employer Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. No Soliciting Windings will not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to Windings job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Windings Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Windings Talent Acquisition team. Salary Description $55,000 - $65,000 annual DOQ

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Kim Kotzer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1030 HIGHWAY 15 S Location: USA Marshalls Store 1479 Hutchinson MNThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Taking orders over the phone and in store helping customers with transactions Qualifications no qualifications need all training is provided Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description We are seeking a friendly and dedicated Customer Loyalty Specialist to join our insurance agency team. As a Customer Loyalty Specialist, you will play a crucial role in building and maintaining strong relationships with our clients by providing exceptional customer service and support. If you have excellent communication skills and a passion for helping others, we want to hear from you! Responsibilities: Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner Build and nurture strong relationships with clients to enhance loyalty and satisfaction Proactively reach out to clients to ensure their insurance needs are met and to identify opportunities for additional coverage or services Assist clients with policy inquiries, changes, and cross-selling Educate clients on available insurance products and coverage options Coordinate with insurance agents and underwriters to resolve client issues and ensure seamless service delivery Maintain accurate client records and documentation Monitor client feedback and satisfaction levels, and take appropriate actions to address any concerns or issues Benefits: Flexible schedule Additional earnings potential On-the-job training Paid time off Simple Plan Matching Requirements: A successful candidate must obtain property & casualty insurance licenses within agreed time of hiring offer (30 Days) & life license (90 days from original hire date) Excellent customer service and communication skills Friendly and outgoing personality with a genuine desire to help others Strong interpersonal skills and the ability to build rapport with clients Detail-oriented with excellent organizational and time management abilities Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously Proficient in using computer applications and customer relationship management (CRM) software Previous experience in customer service or a similar role is preferred, but not required The Harmon Agency is passionate about people and protecting their dreams. Specializing in auto, home, life, commercial, and farm insurance, the Harmon Agency has been recognized among American Family Agencies for excellence in customer service and sales. The agency is looking to expand its outstanding team with the addition of a Customer Loyalty Specialist. Saint Peter, MN 56082: Reliably commute or planning to relocate before starting work. (Required)

Full-time Description SCOPE You are responsible for supporting insurance agents in the processing of new applications, renewals, endorsements, claims, & submitting customer payments. You are proficient with the agency management system & carrier websites. You are the branch location point of contact for customers needing assistance in person or via telephone, ensuring our clients receive an AMAZING client experience with our Insurance Agency! ACCOUNTABILITIES Customer Service - 90% You support the agents in a way that provides them the most opportunity to procure new business and retain existing business. You interact with customers to provide information in response to inquiries about products and services. You handle and resolve complaints in a timely manner. You process and follow up on new applications, policy changes, reinstatements and cancellations of insurance policies. You review insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, & changing policy record to conform to insured party's specifications You enter customer information and policies accurately into the management program. You compose business correspondence as requested. You correspond with insured or agent to obtain information or inform them of account status changes. You interview clients & take phone calls to provide customer service & obtain information on claims. You organize & maintain policyholder files, including new, renewed & cancelled policies. You process, prepare & submit business forms, such as applications for coverage to insurance carriers. You review & verify data on insurance application & policies. You attend meetings, seminars & programs to learn about new products & services & keep applicable licenses current. You verify the accuracy from agent to insurance carriers on new & renewed policies & keep files up to date. You process & track claims with companies & ensure up-to-date information in the management program. Other -10% You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge, & Pursuits (P3's) & Core Values to guide your behavior. You serve as back-up for the bookkeeping function to include the Accounting Software system. You process daily incoming/outgoing mail. You must comply with all company policies and procedures, applicable laws & regulations. As part of the overall team and Agency employees, you may be requested to assist in the support of other agency activities. Requirements COMPETENCIES Customer Service - Interpersonal Skills - Communication - Technology Driven - Self-motivated - Teamwork - Detail-Oriented - Reliable EDUCATION, EXPERIENCE & SKILLS You value client experience & are capable of committing to a team culture like no other! You take pride in providing a quality product & having fun along the way! You have a High School Diploma or General Education Degree (GED) It is preferred that you have 1-3 years of customer service experience OR You have equivalent combination of education & preferred experience You have a high numerical aptitude You have the ability to maintain confidential information You have the ability to work with multiple levels of management & agency staff. You have skills needed in a typical office environment, including computer skills & utilization of office equipment. While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone. You must occasionally lift &/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus. The requirements listed above are representative of the knowledge, skills &/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content & performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements & does not imply a contract. Other duties may be assigned. Profinium has the exclusive right to alter this job description at any time without notice. Profinium, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law. Profinium, Inc. (“Profinium”), may use third-party websites to post employment opportunities. Profinium is not involved in the actual transaction between employment applicants and any third-party website. Authentication on the Internet is difficult; therefore, Profinium cannot and will not confirm that third-party websites are safe and secure with personal information, such as a social security number. Accordingly, Profinium discourages candidates from sharing personally sensitive information with third-party websites. Because Profinium cannot be involved in user-to-user dealings or control the behavior of employment applicants on third-party websites, in the event that you have damages from sharing personally sensitive information with a third-party website, you release Profinium (and our agents and employees) from claims, demands, and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such damages. Profinium is under no legal obligation to, and do not, control the information provided by applicants made available through third-party websites. Profinium expects that you will use caution and common sense when using third-party websites while applying for employment opportunities. Salary Description $16.85 to $25.00 per hour

Frandsen Bank & Trust is a growing community-oriented company looking for a part-time Customer Service Representative (CSR) to work at our Mankato office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers The schedule for this position is Monday, Wednesday, Friday, and every 3rd Saturday. Salary range for this role is $17.00 to $20.00 per hour, depending on experience. We offer a competitive benefits package including 401k and profit sharing.

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0334-Hutchinson Shadow Ctr-maurices-Hutchinson, MN 55350. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. New Hire Wage Range: $11.76 - $12.51 Location: Store 0334-Hutchinson Shadow Ctr-maurices-Hutchinson, MN 55350 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Customer Service Representative needs 1+ years experience Customer Service Representative requires: Call center customer service email chat web chat Inbound, outbound Ordering, billing Customer Service Representative duties: Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly Additional Information $12/hr CTH

Job Description Corner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need. Do you love working with people? We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys interaction with customers and variety in your work, this is a great job for you! As a leader in our community and with the business continuing to grow, we are looking to add an outgoing, energetic representative to assist our clients in a retail setting. What You Will Do: Be knowledgeable of supplies, prices, and reimbursement. Be a knowledge expert of Incontinence, Ostomy, and Urological supplies Obtain insurance information and verify according to company guidelines. Key all documentation into the computer and verify all information for completeness and accuracy. Responds to customer questions and concerns. What We are Looking for: Previous experience in medical terminology, medical billing or related is helpful but not required. Excellent written and verbal communication skills and phone etiquette skills. Proven ability to stay organized and multi-task successfully with multiple priorities. Must be able to read, write, and speak English fluently. Experience within the medical field is preferred but not required. Important Details: Location: Redwood Falls, MN Job Type: Full Time, On Site Schedule: Monday - Friday 8:30am - 5pm Compensation: $20/hr What We Offer: Health & Wellness Benefits (Health, HSA, Dental, Vision) Paid Time Off / PTO 401k match up to 4% Life Benefits (Life Insurance, ) Paid Training Career Advancement Opportunities Referral Incentives

Job Description Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit ************************ Where you will work: This position offers a hybrid work option (up to 50% remote, once training is complete, approx. within 1 year) and is based out of the Mankato, MN Office. The contributions you will make: This position supports the organization through professional, high quality client service to internal and external clients, prospects and third parties. A typical day: Client Service Provides exceptional service and a consistent client experience that aligns with the mission and vision of Compeer. Responds to client faxes and email Monitors Compass email box & triages as necessary At the client's request, performs a variety of transactions, money movement (ACH, Templated Wires); payoff requests and client registrations. Answers and resolves client questions including address changes, patronage information and eSign Actively promotes the organization's digital offering to enhance the client experience. Assists clients in account maintenance corrections. Investigates misapplied payments and consults with Finance as needed to understand data to assist in correcting the issue or explaining the issue to the client. Transfers incoming calls to the appropriate team member when needed. Document Management Support Processes all returned mail. Collateral Insurance Monitors for insurance placement and cancelations. Gathers information for the correct coverage Performs other specialty tasks as needed to meet the needs of the organization. The skills and experience we prefer you have: High school diploma or GED Client service experience, preferably in a financial institution Strong client service and phone skills Attention to detail and accuracy Organizational, listening, written/verbal communication and interpersonal Computer skills, including MS Office applications, customer relationship management (CRM) programs, online banking applications, document management software and other related applications Ability to work independently and cooperatively with other team members to service all aspects of client needs How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$41,300-$58,700 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

Description: Job Title: Call Center Coordinator Reports to: VP of IT/Service Department: Service * Individual will work on average 20-25 hours per week, with an opportunity for additional hours during our peak season (spring & fall). Position Summary: Supports phone support team with triage of support calls by the creation of tickets, ticket assignment and ticket management. The position will assist with the billing of billable support tickets. Exhibit and promote the following values: Curious Attitude: An employee who is curious is motivated to take time to question and explore new things to find answers that will ensure the best outcomes for the organization. Focus on Quality: An employee who values quality has integrity and produces results that meet high standards set by the organization. Passion for Service: An employee who is service-oriented displays a positive behavior and responds to customers using good business practices to meet their needs and expectations. Dedicated Spirit: A dedicated employee is one who takes ownership of their role and the whole organization to ensure that goals are achieved. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage workflow by accepting and triaging incoming calls, creating tickets, and assigning them to the appropriate queue or individual. Monitor the unassigned ticket queue regularly to ensure tickets are addressed promptly. Track open tickets to confirm they are progressing toward resolution, maintaining up-to-date status information, and ensuring the service team closes tickets in a timely manner. Review completed service tickets to ensure all work is accurately documented, verify that billable items and hours are correctly recorded, and prepare them for timely and accurate invoicing in the ERP system. Assist customers with billing-related questions and research customer inquiries or invoice issues using the ERP system. Create and manage Service Request Orders (SROs), coordinating with internal teams to make sure customers' expectations are met. Handle Customer Warranty Claims, providing regular updates to customers throughout the process to maintain satisfaction. Assist with creating and maintaining accurate customer accounts and records in the Customer Relationship Management (CRM) system (HubSpot). Assist in generating weekly reports on service department metrics, helping the team track performance, identify trends, and support continuous improvement efforts. This Job description is not comprehensive, and all employees must be flexible, and willing to perform other duties assigned by their supervisor. Competencies: To perform the job successfully, an individual must demonstrate the following: DEPENDABILITY AND RELIABILITY: Performs all duties and assignments whether or not supervision is present. COMMUNICATION SKILLS: Expresses ideas, information, and instruction in a positive and effective manner. TEAMWORK and COOPERATION: Works cooperatively with coworkers and supervisor. Acts as an effective team member with other employees through cooperation. JUDGMENT: Makes reasonable and appropriate decisions. ADAPTABILITY: Readily and effectively adjusts to changing ideas and activities. ROLE MODELING: Acts as a good role model for other employees. CREATIVITY: Shows imagination and innovation in solving problems. ATTENDANCE: Reliably reports for work as scheduled, works OT when requested. SAFETY: Follows all safety rules and works in a safe manner. PRODUCTIVITY: Produces an acceptable amount of work, of sufficient quality in an appropriate amount of time. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate degree (A. A.) or equivalent from two-year college or technical school in computer programming, networking, electronics, CompTIA A+ or equivalent; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Computer Skills: To perform this job successfully, an individual should have strong understanding of Microsoft Office applications. . This position will use the CRM and ERP systems on daily basis to perform work. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations in a logical manner to come to conclusion. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Math Ability: Ability to do basis mathematical calculations which include discounts, interest, commissions, proportions, and percentages. Language Ability: Ability to read, analyze and interpret documents such as safety rules, general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, effectively and clearly. Effectively, verbally communicate with co-workers and customers. Certificates and Licenses: N/A Travel: Travel is not a regular part of this position. Work Environment and Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, while performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. * Provide basic counseling on available products and services to meet member needs * Assist members with opening and maintaining deposit accounts, loans, and other financial products * Research and resolve basic account discrepancies and service requests * Identify opportunities to cross-service products and enhance member relationships through education * Understand and comply with all relevant federal and institutional regulations related to financial products and services * Support team members by sharing knowledge and best practices as experience grows * Ensure cash and other negotiable instruments are handled properly and securely * Process routine transactions, including deposits, withdrawals, loan payments, and check cashing * Perform other duties as assigned * Experience in building effective relationships through rapport, trust, diplomacy, and tact * Effective research, analytical, and problem-solving skills * Experience working independently and in a team environment * Experience maintaining composure in a high-production and changing environment * Experience navigating multiple systems efficiently and adapt to evolving technologies * Effective skill exercising sound judgment and make informed decisions * Ability to embrace and support change initiatives in a dynamic and continuously evolving environment * Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: * Working knowledge of deposit and loan products, services, and operational procedures * Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: Bldg 2376 Camp Hansen • Kin Town, Okinawa, 900-0007 JP Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. * Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.

Windings, Inc. New Ulm, MN (onsite) Salary Range: $55,000 - $65,000 The Customer Account Representative is the primary point of contact for our customers, ensuring their needs are met while fostering strong, lasting relationships. This role involves managing orders, troubleshooting issues, and coordinating with internal teams to provide timely and accurate solutions. Responsibilities may include order processing, forecasting, long-term agreement management, blanket order oversight, schedule adjustments, print changes, and facilitating product line transfers between manufacturing facilities. The ideal candidate will thrive in a fast-paced environment and act as a bridge between our customers and cross-functional teams to drive satisfaction and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Liaison Serve as the main point of contact for assigned customer accounts. Respond promptly and professionally to inquiries, concerns, and requests. Account Management Maintain accurate records and manage customer orders efficiently. Oversee long-term agreements, blanket orders, and forecasting activities. Support product transfers between Windings manufacturing facilities in the U.S. and Mexico. Process customer requests such as order expedites, pushouts, or changes. Assist team members with customer visits as needed. Problem Resolution Address customer complaints with professionalism and empathy. Balance company policies with customer needs to find mutually beneficial solutions. Coordinate cross-functional efforts to resolve emerging issues accurately and efficiently. Sales Support & Feedback Identify opportunities to promote additional products and services to existing clients. Collect and relay customer feedback to relevant departments to support product and process improvements. QUALIFICATIONS AND EXPERIENCE Education / Experience: Minimum of 3 years of customer service experience, preferably in a manufacturing environment. Bachelor's degree or equivalent experience preferred Knowledge / Skills: Strong verbal and written communication skills. Ability to manage multiple assignments and meet deadlines in a fast-paced environment. Exceptional attention to detail, organization, and listening skills. Strong interpersonal skills with the ability to engage effectively at all levels of customer organization. Customer-focused with a business-minded approach. Demonstrated ability to work cross-functionally and maintain professional relationships aligned with company values. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Other Requirements: Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR), successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps, including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce. Equal Opportunity Employer Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kim Kotzer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

locally owned and operated Job DescriptionTaking orders over the phone and in store helping customers with transactions Qualifications no qualifications need all training is provided Additional Information All your information will be kept confidential according to EEO guidelines.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Previous call center experience Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications: Ability to multi-task through multiple computer screens to using resources efficiently to create an amazing customer experience â Strong communication skills Proficiency with Microsoft Office High School diploma or equivalent Additional Information $12hr CTH

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. * Provide basic counseling on available products and services to meet member needs * Assist members with opening and maintaining deposit accounts, loans, and other financial products * Research and resolve basic account discrepancies and service requests * Identify opportunities to cross-service products and enhance member relationships through education * Understand and comply with all relevant federal and institutional regulations related to financial products and services * Support team members by sharing knowledge and best practices as experience grows * Ensure cash and other negotiable instruments are handled properly and securely * Process routine transactions, including deposits, withdrawals, loan payments, and check cashing * Perform other duties as assigned * Experience in building effective relationships through rapport, trust, diplomacy, and tact * Effective research, analytical, and problem-solving skills * Experience working independently and in a team environment * Experience maintaining composure in a high-production and changing environment * Experience navigating multiple systems efficiently and adapt to evolving technologies * Effective skill exercising sound judgment and make informed decisions * Ability to embrace and support change initiatives in a dynamic and continuously evolving environment * Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: * Working knowledge of deposit and loan products, services, and operational procedures * Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: Bldg 2155 NEX Mall Sherman Ave., Guantanamo Bay, Guantanamo 09593 CU Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. * Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.