Customer support representative jobs in Saint Cloud, MN - 288 jobs
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Order Management Representative
Relief CSR Driver
Ameripride Services 4.3
Customer support representative job in Saint Cloud, MN
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$34k-41k yearly est. 4d ago
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Ridgewater College - Bookstore, Customer Service
Ridgewater College 3.5
Customer support representative job in Hutchinson, MN
Listen Information * Fall and spring semesters * Day and afternoon hours (Bookstore hours are 7:45am - 3:30pm, Mon-Fri) * Average 15 hours/week * 1-2 positions available Details Hutchinson campus is seeking students who are friendly and outgoing to assist in the bookstore. Duties include:
* cashiering
* stocking shelves
* checking expiration dates
* merchandising displays
* light housekeeping
* additional duties as arises
$54k-64k yearly est. 51d ago
Customer Order Entry Coordinator
RMS Company 4.7
Customer support representative job in Coon Rapids, MN
rms Company provides contract manufacturing of high-quality, tight-tolerance medical implants, components and sub-assemblies using cutting-edge technology. rms is part of the Cretex Medical family of companies. Learn more at ******************** and **********************
Position Overview:
The Customer Order Entry Coordinator will be responsible for entering customer orders into the ERP system. This position will also help with order processing of existing products and product line extensions, inventory, production scheduling, and quality requirements.
Responsibilities
Essential Job Functions:
* Receive in documents and enter data into the ERP system or other database systems
* Update data in all systems
* Assist engineers, buyers, production, shipping, finance, and sales with customer requests, requirements, and priorities
* Generate production job packet, sales orders, jobs, and appropriate documents
* Review customer purchase order contracts
* Coordinate and deliver required documentation to the customer and obtain customer approvals
* Assist the Sales Director with obtaining quote information, creating, and delivering quotes
* Assist other customer service positions with: keeping customer profile information current, updating the revenue outlook, and inventory activities
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Support and comply with the company Quality System, ISO, and medical device requirements
* Read, understand, and follow work instructions and standard work
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Participate in required company meetings
* Maintain an organized work area (5S)
* Participate in the Operational Excellence Program
* Complete all other work duties as assigned
* Ability to work in a manufacturing environment
Qualifications
Minimum Requirements, Education & Experience (incl. KSA's and certifications)
* High School Diploma or equivalent
* 2 years of experience in data entry
* Customer service experience
* Experience with an ERP system software
* Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
* Clear and effective verbal and written communication skills
* Attention to detail
* Organizational skills
* Ability to work in a fast-paced team environment
* Ability to prioritize and multitask
Desirable Criteria & Qualifications
* Certificate or Associate Degree in Business or related field
* Production scheduling experience
* Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range
USD $41,300.00 - USD $57,900.00 /Yr.
Company Benefits
All Employees:
Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.
20+hours:
Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours:
Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
(Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$41.3k-57.9k yearly Auto-Apply 21d ago
Customer Service Advisor- Vehicle Service Department
Miller Auto Plaza 3.9
Customer support representative job in Saint Cloud, MN
Full-time Description
Service Advisor
The Service Advisor plays an extremely important role in customer satisfaction and the overall continued success of Miller Auto. The position is the acknowledging customers, meeting their needs and maintaining customer satisfaction at all times.
KEY AREAS OF RESPONSIBILITY:
Promptly meet and greet customers.
Communicate with customers on service needed.
Provide (written) accurate estimates for all services or repairs (prior to completing repairs).
Responsible for resolving customer complaints and/or misunderstandings.
Inform management of customers with complaints that cannot be resolved.
Make policy adjustments within the guidelines established by management.
Answer phone calls promptly, courteously, and professionally.
Avoid making promises that can't be kept and follow thru with promises that were made.
Assist customers in picking up vehicles; review charges, take them to the cashier/ring them out and answer any questions.
Introduce customers to the
Multi-Point Inspection
.
Present a service menu of recommended services to every customer.
Obtain accurate parts and labor prices and inform customers for all customer pay and internal repair orders.
Contact customers with results of diagnosis and additional services needed.
Inform customers if delays are expected and document information on repair order.
Inspect repair order for proper pricing and information before contacting customer.
Contact customers and communicate the status of their vehicle.
Obtain properly documented telephone approvals for add on repairs.
Notify customers when special order parts come in and make appointment for service.
When presenting tire sale, have good, better, best pricing available at all times.
Determine payment type and create repair order accordingly along with accurate customer information.
Properly document repair order changes.
Provide additional vehicle job status information/communication to department employees as needed.
Review and maintain open repair orders on a regular basis.
Maintain required factory training certification.
Manage and direct service runners as needed.
Maintain a record of carry over vehicles.
Maintain the cleanliness of workstation.
Maintain and execute compliance guidelines, policies and procedures at all times. Including, but not limited to state and federal laws, health and safety policies, OSHA, Red Flags, Privacy and OFAC.
Any other duties deemed necessary by management.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Requirements
QUALIFICATIONS
Must be presentable and professional appearing at all times
Must have valid driver's license
High school diploma or equivalent required
4-5 years relevant experience-preferred
Good organizational skills and time management
Excellent written and verbal communication skills
Excellent listening skills
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Product knowledge
ESSENTIAL PHYSICAL REQUIREMENTS
Pulling, lifting, grasping, tactile sense, repetitive motions, seeing, hearing, talking, climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking and pushing.
EQUIPMENT AND TOOLS
Camera, computer, fax, copier, scanner, hoist, various hand tools, various power tools, shampooer, vacuum, car wash, power washer and various chemicals.
WORKING CONDITIONS
Noise, extreme temperatures and wet/humid.
HAZARDS
Mechanical, electrical, chemical, explosive, burns, fumes, gases, dusts and odors.
Salary Description $60k+
$60k yearly 43d ago
Customer Courtesy Expert
Gilleland Chevrolet Cadillac 3.3
Customer support representative job in Saint Cloud, MN
Employment Type: Full-Time
About the Role
At Gilleland Chevrolet Cadillac, we pride ourselves on delivering a premium experience that matches the quality of the vehicles we sell. As a Customer Courtesy Expert, you are the "Face of the Service Drive." You will be the first person our guests interact with, ensuring their visit starts smoothly and their transportation needs are met with professionalism and care.
We are looking for a proactive, organized, and high-energy individual who excels in a fast-paced environment and understands the importance of white-glove customer service.
Key Responsibilities
First Impressions: Greet incoming service guests immediately upon arrival and personally direct them to the appropriate Service Advisor.
Fleet Management: Maintain and organize the customer courtesy vehicle inventory, ensuring vehicles are staged and ready for use.
Documentation: Verify customer information (license, insurance) and complete all necessary legal paperwork for courtesy vehicle agreements.
Financial Transparency: Securely collect customer credit card information and clearly communicate potential charges (fuel, tolls, or damages).
Vehicle Inspections: Conduct thorough "walkaround" inspections with customers both before and after vehicle use to document condition and ensure quality.
Systems Management: Manage the courtesy fleet using the OnTrac system; coordinate directly with the General Manager to add or remove vehicles from the program.
Vehicle Care: Ensure every courtesy vehicle is "guest-ready" by replacing fuel and taking vehicles through the car wash as needed.
Valet Services: Retrieve and deliver courtesy vehicles to guests on-site or at designated locations when required.
Team Support: Perform other duties as assigned to support the service and sales departments.
Qualifications
Customer-First Mindset: Ability to stay calm and professional under pressure while providing a luxury-level experience.
Attention to Detail: Precision in completing paperwork and inspecting vehicles is critical.
Tech Savvy: Comfortable learning dealership software (OnTrac) and handling digital documentation.
Safe Driving Record: Must possess a valid driver's license and a clean driving history.
Reliability: Strong punctual habits and a proactive work ethic.
Why Gilleland Chevrolet Cadillac?
Join a team that values its employees as much as its customers. We offer a professional work environment, competitive pay, and the opportunity to work with two of the most iconic automotive brands in the world.
Would you like me to add a specific salary range or list of benefits (like 401k or health insurance) to this posting?
$40k-61k yearly est. 19d ago
Customer Order Entry Coordinator
Cretex 4.0
Customer support representative job in Coon Rapids, MN
About rms Company rms Company provides contract manufacturing of high-quality, tight-tolerance medical implants, components and sub-assemblies using cutting-edge technology. rms is part of the Cretex Medical family of companies. Learn more at ******************** and **********************
Position Overview:
The Customer Order Entry Coordinator will be responsible for entering customer orders into the ERP system. This position will also help with order processing of existing products and product line extensions, inventory, production scheduling, and quality requirements.
Responsibilities
Essential Job Functions:
* Receive in documents and enter data into the ERP system or other database systems
* Update data in all systems
* Assist engineers, buyers, production, shipping, finance, and sales with customer requests, requirements, and priorities
* Generate production job packet, sales orders, jobs, and appropriate documents
* Review customer purchase order contracts
* Coordinate and deliver required documentation to the customer and obtain customer approvals
* Assist the Sales Director with obtaining quote information, creating, and delivering quotes
* Assist other customer service positions with: keeping customer profile information current, updating the revenue outlook, and inventory activities
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Support and comply with the company Quality System, ISO, and medical device requirements
* Read, understand, and follow work instructions and standard work
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Participate in required company meetings
* Maintain an organized work area (5S)
* Participate in the Operational Excellence Program
* Complete all other work duties as assigned
* Ability to work in a manufacturing environment
Qualifications
Minimum Requirements, Education & Experience (incl. KSA's and certifications)
* High School Diploma or equivalent
* 2 years of experience in data entry
* Customer service experience
* Experience with an ERP system software
* Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
* Clear and effective verbal and written communication skills
* Attention to detail
* Organizational skills
* Ability to work in a fast-paced team environment
* Ability to prioritize and multitask
Desirable Criteria & Qualifications
* Certificate or Associate Degree in Business or related field
* Production scheduling experience
* Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range
USD $41,300.00 - USD $57,900.00 /Yr.
Company Benefits
All Employees:
Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.
20+hours:
Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours:
Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
(Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$41.3k-57.9k yearly Auto-Apply 21d ago
Order Processing Representative
Partnered Staffing
Customer support representative job in Saint Cloud, MN
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Kelly Services has exciting Temp-to- Hire opportunities for Order Processing Representatives in St Cloud MN!
By working for our client, you will be exposed to a large global company (listed on the NYSE), work for a financially stable fortune 500 company and, work in a fast paced corporate environment and be an integral part to the Corporate Legal Team.
Your responsibilities will include (but not limited to):
Skills and Qualifications:
Terms of Assignment:
Start date: November 7, 2016
6 month temp to hire position
Hours Monday through Friday 9am-5pm
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
$30k-37k yearly est. 11h ago
CSR - Estimator and Install Coordinator - Residential Glass
j & a Glass, Inc. 4.5
Customer support representative job in Rogers, MN
CSR - Residential Glass Estimator and Install Coordinator
We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline.
Responsibilities
Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner.
Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues.
Conduct research to obtain data on labor costs, materials, production times etc.
Use software for data analysis, forecasting and budgeting.
Obtain and review quotes, purchase orders, and order acknowledgements by vendors.
Source and price glass, hardware, and other materials required for each project.
Create and submit estimate reports and takeoffs.
Schedule and assign work orders to the appropriate team members.
Work directly with outside sales and measure techs to ensure scope accuracy and project success.
Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner.
Build relationships with key vendors (subcontractors, suppliers, etc.)
Skills
Proven experience as CSR or similar position.
Excellent organizational and time management abilities to manage multiple projects simultaneously.
Familiarity with financial and project management principles..
Math and IT ability with an analytical mindset.
Ability to enter and manage reports in software formats.
Outstanding communication and negotiation abilities.
Thoroughness and reliability.
Excellent organizational skills
Ability to lift 50 lbs.
Job Type: Full-time
Salary: $20.00 - $26.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Potential Hybrid Remote Capabilities
Schedule:
8-hour shift
Ability to commute/relocate:
Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required)
Experience:
CSR or Similar Roles: 2 years (Required)
Estimating: 1 year (Preferred)
Work Location: In person
$20-26 hourly Auto-Apply 60d+ ago
Customer Service Representative
Copart 4.8
Customer support representative job in Saint Cloud, MN
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email CustomerSupport. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$18-20.3 hourly Auto-Apply 60d+ ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer support representative job in Saint Cloud, MN
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the St. Cloud area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$36k-48k yearly est. 60d+ ago
Insurance Customer Service
Gary Scott American Family Insurance
Customer support representative job in Milaca, MN
YOU DO NOT NEED TO KNOW ANYTHING ABOUT INSURANCE FOR THIS POSITION! We will train! Are you extremely organized, and able to multi task in a fast paced environment? Have people told you that you are awesome to work with? Do customers ask for you by name? Do people tell you "I don't know how you keep track of that" or "you are the most organized person I know?" Then YOU are the person we are looking for! We are growing and adding to our team in our Milaca office. Candidate must be a contributing member to the agency team's culture and systems.
Candidate must complete the assessment to move forward in the hiring process.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Hands on Training
Retirement Plan
Weekly Team meetings
Appreciation lunches
Team building events
Respected business in the community
Attire is business casual
Career Growth Opportunities
Uncapped income potential
Responsibilities
Job Description:
-Serve as the primary contact for customer service. Answer inbound phone calls on a multi line phone system; screen and forward the calls accordingly.
-Assist walk in clients with payments, billing inquiries, filing claims, and policy changes.
-Ability to remain focused and multi-task in a fast paced environment.
-After training, this role explains insurance coverages to clients, and makes changes to existing policies.
-Strong technology skills & learns fast.
-Maintain a clean, organized, and well-stocked reception and supply area.
-You must have a true passion for customer service to succeed in this role. Key qualities: patience, compassion, and empathy.
Requirements
Insurance license:
Within one year of employment, our candidate will have the opportunity to take an insurance license training course and pass a test to get their insurance license. Study time is given during the workday, and all expenses are employer paid.
Qualifications needed:
-Minimum of 1-2 years in customer service at a customer service counter, bank, office, retail store, or as an assistant manager.
-Strong written & verbal communication skills, problem-solving, and ability to maintain a customer-focused approach.
-Minimum of high school diploma or GED.
-Experience with the multi-line phone system, printer, copier, scanner.
-Excellent computer skills, including Microsoft Word, basic Excel, Outlook, and Teams.
-Candidate must have used technology in a professional role.
-High level of organization and attention to detail.
-Management or shift lead experience is a plus.
-Experience with enforcing company policies and relay to clients and/or co-workers is preferred.
$35k-60k yearly est. 13d ago
Customer Service Representative
Premier Marine 4.3
Customer support representative job in Big Lake, MN
Requirements
Required Skills/Abilities
The ability to be flexible and work in a rapidly changing environment is required.
Willingness to create a positive, energizing, and rewarding environments for all coworkers.
Interpersonal skills: adept at conflict resolution, and working in a collaborative environment, dialogue with others on issues, and openness to being influenced by others.
Ability to interact with a diverse group of management, co-workers, and subject matter experts.
Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing.
Aptitude for technology.
Fanatical devotion to serving customers with excellence.
Demonstrated analytical and problem-solving skills.
Pleasant demeanor and professionalism to all.
Excellent organizational skills and written/oral communication skills.
Customer-facing communication skills preferred.
Education and Experience
High School degree or equivalent
Prior customer service experience preferred
Marine Industry experience preferred
Experience in a Technical Support environment preferred
Physical Requirements
Ability to sit and/or stand for long periods of time.
Ability to lift 50 pounds.
Ability to walk to indoor and outdoor locations of factory.
*The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
Premier Marine LLC retains the discretion to add duties or change the duties of this position at any time.
$37k-44k yearly est. 3d ago
Customer Service / Data Entry
Beaudry Oil and Service
Customer support representative job in Elk River, MN
Schedule: Monday-Friday, 20-24 hours per week
The Lubricant Data Entry & Customer Service position is responsible for providing accurate, timely, and professional support to customers while ensuring precise entry and maintenance of lubricant orders, invoices, and related records. This role serves as a key point of contact for customer inquiries and works closely with sales, dispatch, and operations teams to support efficient order processing and customer satisfaction. The ideal candidate is detail-oriented, organized, and customer-focused, with the ability to manage multiple tasks in a fast-paced environment while maintaining data accuracy and compliance with company policies.
Essential Duties and Responsibilities
Respond to customer inquiries regarding lubricant products, pricing, availability, and orders via phone, email, and internal systems
Accurately enter lubricant orders, deliveries, invoices, and customer information into company databases and internal systems
Verify order details, product specifications, quantities, and delivery information to ensure accuracy
Provide timely updates to customers on order status, delivery schedules, and service issues
Resolve customer questions, discrepancies, and concerns in a professional and efficient manner
Maintain accurate and organized records of customer interactions, orders, and transactions
Review data for errors, inconsistencies, or missing information and correct as needed
Collaborate with sales, dispatch, warehouse, and operations teams to ensure accurate fulfillment and customer satisfaction
Assist with invoicing support, documentation, and reporting related to lubricant sales and deliveries
Ensure compliance with company policies, procedures, and data security standards
Maintain a positive, customer-focused attitude in all interactions
Perform general administrative and data entry duties as assigned
Requirements
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma or GED required
Prior data entry or administrative experience preferred
Strong attention to detail and accuracy
Basic computer proficiency, including Microsoft Office (Excel, Word)
Ability to type efficiently and accurately
Strong organizational and time-management skills
Ability to handle confidential information with discretion
Ability to work independently and as part of a team
PHYSICAL DEMANDS AND WORK ENVIRONMENT
An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Benefits:
MNSS, and 401(K).
Beaudry Oil is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Salary Description $20-$22
$31k-40k yearly est. 34d ago
Customer Service Rep
TCH Group, LLC 2.9
Customer support representative job in Little Falls, MN
Offering: $15.00 - $20.00 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 1d ago
Customer Service Rep
Carsonvalleyhealth
Customer support representative job in Little Falls, MN
Offering: $15.00 - $20.00 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 1d ago
Customer Service Representative
Hom Furniture 4.4
Customer support representative job in Coon Rapids, MN
Full-time Description
Pay
$16.00-19.00 an hour
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
Answering phones to either direct callers to the proper department or to answer any questions they may have.
Finalizing orders, taking payments, and scheduling deliveries and pickups.
Processing returns and processing initial paperwork for warranty claims.
Making changes and cancellations to orders when appropriate.
Updating customers on changes to their order status.
Processing finance applications.
The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
Processes sales for accessories and other small purchases.
Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
Other duties as assigned.
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
$16-19 hourly 60d+ ago
Dispatcher / Call Center Specialist - Multiple Shift Openings
Wright-Hennepin Cooperative Electric Association 3.8
Customer support representative job in Rockford, MN
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/Call Center Specialist works a 10-hour rotating shift.
Available Shift Schedules:
2:00am - 12:00pm (overnight)
8:00am - 6:00pm
The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
$20 hourly 23d ago
Customer Service / Utility Billing Technician - Milaca
Minnesota City Jobs
Customer support representative job in Milaca, MN
Performs a variety of cashiering, administrative, utility billing, and customer service responsibilities. First point of contact for the public and utility customers. Responsible for ensuring a safe and welcoming environment for staff and guests. Involves significant contact with the public answering questions, responding to calls, and assisting walk-in customers. Responsible for customer service excellence, accurately prepare utility customer records, create new utility accounts, process monthly utility statements and e-statements, printing and mailing utility bills, and collecting and posting payments for utility bills. Strong organizational and time management skills along with attention to detail. This position requires professional communication with coworkers, the public, vendors, and external agencies by phone, email, and in person. Ideal candidates are skilled in creating excel spreadsheets, composing reports and documents, and proficient with office equipment including multi-line phone systems and Microsoft Office.
Apply and learn more: ************************************************************************
$31k-39k yearly est. 13d ago
School Health Services Specialist (ESP - Responsibility Level 3)
Orono Schools 3.2
Customer support representative job in Orono, MN
School Health Services Specialist (ESP - Responsibility Level 3) JobID: 2335 Educational Support Personnel/Health Clerk Date Available: ASAP Additional Information: Show/Hide Description: School HEALTH SERVICES SPECIALIST
Job Summary:
* Work under the direction of the District Licensed School Nurse and building/program administrators.
* Provide coverage or support in school health offices as needed and assigned.
* Provide health specialist support at Schumann Elementary School.
* Administer routine and minor first aid to students (e.g. band aids).
* Implements direct care components of individualized health-related plans (e.g. allergies, asthma, concussions, ADHD, seizures, etc.).
* Dispenses daily medications according to documented plans and protocol overseen by LSN.
* Support students with fragile medical conditions/needs during recess and lunch times.
* Monitor students with special needs for warning signs or symptoms of critical care needs.
* Record student health concerns or health office visits as required.
* Maintain accurate routine records.
* Other duties as assigned.
Qualifications
* Previous work in a school health office setting preferred.
* Licensed Practical Nurse (LPN), preferred.
* CPR/First Aid Certification or willingness to obtain.
* Ability to exercise judgment in dealing with emergencies and special health needs of students.
* Knowledge of data privacy and the ability to maintain confidentiality.
* Dedication to providing the highest level of customer service to the school community.
* Enjoy working in a fast-paced environment with students, parents, and school staff members.
* Ability to multi-task and prioritize work responsibilities.
* Display flexibility and openness to change.
* Ability to initiate tasks based on situational needs.
* Willingness to participate in ongoing staff development and dedication to continuous professional growth.
* Visual ability to read handwritten or typed documents, and the display screen of various office equipment and machines.
Schedule: Monday-Friday, 6.5 hours per day, approximately 180 days per year
COMPENSATION
* Hourly Wage: $20.33-$21.80
* Differentials
* Nursing Assistant certificate (CNA) $0.25
* Medical Assistant certificate (CMA or RMA) $0.50
* Licensed Practical Nurse (LPN) license $1.50
* Registered Nurse (RN) license (2-Year Nursing Degree) $2.50
* Minnesota PERA Pension Plan
INSURANCE
* Single Health: 90% Covered by District
* Employee + 1 Health: 75% Covered by District
* Family Health: 75% Covered by District
* Dental: 100% covered by District
* Life insurance equal to annual wages: 100% Covered by District
* LTD insurance: 100% Covered by District
* Employee Assistance Plan (EAP)
Schedule: 6.5 hours/day 178 days/year (student days)
Bargaining Group and Level: ESP Responsibility Level III
Application Procedure:
All applicants must apply online at: ***********************
District Website: ********************
Contact:
Corinna Graner, Ed.S., Director of Special Services
************ ******************************
or
Dr. Scott E. Alger, Executive Director of Human Resources
************ ***************************
$20.3-21.8 hourly Easy Apply 52d ago
Correspondence and Dispute Specialist
Professional Service Bureau Inc. 3.7
Customer support representative job in Anoka, MN
Job Details
Company: Professional Service Bureau, Inc.
Employment Term and Type: Regular, Full Time
Hours per Week: 40
Job Title: Collection Administrative Specialist
Department: PSB Collection Administration
Operational Schedule: M-F 7:30 a.m. to 4:00 p.m.
Salary and Benefits: $13.00 - $19.00 DOE
*Paid Training * Medical, Dental, Vision and 401K plans * Short Term Disability, Term Life, Group Accident and Cancer Assistance * PTO Hours *
Location: In-Office - Anoka, MN [office moving to Elk River, MN in early 2026]
FLSA Status: Non-exempt
Summary
Compiles, classifies, records, verifies, and maintains data and payments to accounts receivable records by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Prepares and processes daily cash and credit card deposits and fills out cash control sheet daily.
Reviews and posts receipts and payments to appropriate ledgers, spreadsheets, records, and databases.
Processes disputes, ceases, and other consumer correspondence received via US mail or other mediums.
Prepares, sorts, copies, files, and mails invoices, receipts, checks, correspondence, and other requested items.
Work client phone line.
Audits account balances, researches discrepancies, and reviews with client for approval.
Researches and processes charge backs, returns, refunds, bad checks, and similar items.
Answers accounts receivable inquiries and follows up.
Prepares analysis and summaries of accounts from the collection teams to clients.
Monitors accounts receivable to ensure payments are accurate and timely.
Reconciles monthly reports.
Assist in monthly and annual closings.
Assists with related special projects, as required.
Front desk coverage as needed.
Qualifications/Skills:
Proficient in Microsoft products; 365/Outlook, Word and Excel.
Excellence in communication via telephone and written communication.
Demonstrated attention to detail and organizational skill.
Ability to work independently with minimal supervision.
Good written communication skills are needed, including good use of grammar, spelling, punctuation and sentence structure.
Excellent work ethic and deadline driven.
Ability to multi-task as well as quickly adapt to changing processes or workflow.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data; uses intuition and experience to complement data.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps up to date on current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service ; responds to requests for service and assistance; meets commitments.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Managing Customer Focus - Promotes customer focus; monitors customer satisfaction.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Conflict Resolution - Encourages open communications; maintains objectivity; keeps emotions under control.
Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Achievement Focus - Measures self against standard of excellence.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.
Innovation - Generates suggestions for improving work.
Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making process.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions ; uses equipment and materials properly.
Education and/or Experience
High school diploma or general education degree (GED).
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office software.
Technology Needs
Mobile device with MFA app capabilities.
Certificates, Licenses, Registrations
MN Department of Commerce Collection License eligible - will obtain during employment.
Background Investigation - specific to department requirements.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required to work with computers.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cubicle desk set up with computer and monitors, phone and headset.
The noise level in the work environment is usually moderate
$37k-53k yearly est. Auto-Apply 14d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Saint Cloud, MN?
The average customer support representative in Saint Cloud, MN earns between $33,000 and $50,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Saint Cloud, MN