Post job

Data process specialist vs client support specialist

The differences between data process specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data process specialist and a client support specialist. Additionally, a data process specialist has an average salary of $48,604, which is higher than the $39,585 average annual salary of a client support specialist.

The top three skills for a data process specialist include data entry, data management and data accuracy. The most important skills for a client support specialist are customer service, client support, and client service.

Data process specialist vs client support specialist overview

Data Process SpecialistClient Support Specialist
Yearly salary$48,604$39,585
Hourly rate$23.37$19.03
Growth rate10%10%
Number of jobs147,321136,163
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 62%
Average age4242
Years of experience22

What does a data process specialist do?

A data processing specialist is a data entry professional who specializes in collecting, interpreting, and organizing data according to company standards and policies. They usually work on spreadsheets, documents, databases, and presentations to arrange and convey data in an easy-to-understand format, all while adhering to deadlines. They may also conduct their own reviews and assessments to identify inconsistencies and errors, performing corrective measures right away. Moreover, a data processing specialist must maintain an open and transparent communication line with managers and co-workers for an efficient workflow.

What does a client support specialist do?

A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

Data process specialist vs client support specialist salary

Data process specialists and client support specialists have different pay scales, as shown below.

Data Process SpecialistClient Support Specialist
Average salary$48,604$39,585
Salary rangeBetween $30,000 And $78,000Between $29,000 And $53,000
Highest paying CityBaltimore, MDNew York, NY
Highest paying stateNew YorkNew York
Best paying companyCAMRIS International, Inc.NTT Data International L.L.C.
Best paying industryGovernmentManufacturing

Differences between data process specialist and client support specialist education

There are a few differences between a data process specialist and a client support specialist in terms of educational background:

Data Process SpecialistClient Support Specialist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Data process specialist vs client support specialist demographics

Here are the differences between data process specialists' and client support specialists' demographics:

Data Process SpecialistClient Support Specialist
Average age4242
Gender ratioMale, 36.6% Female, 63.4%Male, 41.7% Female, 58.3%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.6% White, 56.4% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between data process specialist and client support specialist duties and responsibilities

Data process specialist example responsibilities.

  • Collaborate with leads to ensure information they request publish on SharePoint is pertinent, up-to-date, and value.
  • Process raw subscription and customer data using SQL on a strict schedule.
  • Test new access create on Unix and mainframe.
  • Research and perform QC on citation for outside departments.
  • Contact and inform FDA contacts of the statues of the investigations
  • Perform backups, print queue maintenance and run scheduled processes.
  • Show more

Client support specialist example responsibilities.

  • Manage VPN, audio conference bridges, and internal telecommunication switches.
  • Create ETL packages in SSIS to automate the deployment of the PAA reports and load data to SharePoint.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Manage profiles in vendor database including updating vendor profiles and ensuring heighten data integrity.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
  • Adhere to SLA (service level agreements) and consistently rank high in customer satisfaction surveys.
  • Show more

Data process specialist vs client support specialist skills

Common data process specialist skills
  • Data Entry, 41%
  • Data Management, 8%
  • Data Accuracy, 5%
  • SQL, 4%
  • Assistance Program, 3%
  • Computer System, 3%
Common client support specialist skills
  • Customer Service, 17%
  • Client Support, 13%
  • Client Service, 6%
  • Troubleshoot, 5%
  • HR, 4%
  • Client Facing, 4%

Browse computer and mathematical jobs