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The differences between data process specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data process specialist and a support specialist. Additionally, a data process specialist has an average salary of $48,604, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a data process specialist include data entry, data management and data accuracy. The most important skills for a support specialist are customer service, patients, and mental health.
| Data Process Specialist | Support Specialist | |
| Yearly salary | $48,604 | $40,782 |
| Hourly rate | $23.37 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,321 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A data processing specialist is a data entry professional who specializes in collecting, interpreting, and organizing data according to company standards and policies. They usually work on spreadsheets, documents, databases, and presentations to arrange and convey data in an easy-to-understand format, all while adhering to deadlines. They may also conduct their own reviews and assessments to identify inconsistencies and errors, performing corrective measures right away. Moreover, a data processing specialist must maintain an open and transparent communication line with managers and co-workers for an efficient workflow.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Data process specialists and support specialists have different pay scales, as shown below.
| Data Process Specialist | Support Specialist | |
| Average salary | $48,604 | $40,782 |
| Salary range | Between $30,000 And $78,000 | Between $25,000 And $64,000 |
| Highest paying City | Baltimore, MD | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | CAMRIS International, Inc. | Microsoft |
| Best paying industry | Government | Technology |
There are a few differences between a data process specialist and a support specialist in terms of educational background:
| Data Process Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between data process specialists' and support specialists' demographics:
| Data Process Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 36.6% Female, 63.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.6% White, 56.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |