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Department lead vs associate/team lead

The differences between department leads and associate/team leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a department lead and an associate/team lead. Additionally, an associate/team lead has an average salary of $54,721, which is higher than the $42,113 average annual salary of a department lead.

The top three skills for a department lead include cleanliness, safety procedures and customer service. The most important skills for an associate/team lead are excellent interpersonal, product knowledge, and quality standards.

Department lead vs associate/team lead overview

Department LeadAssociate/Team Lead
Yearly salary$42,113$54,721
Hourly rate$20.25$26.31
Growth rate--
Number of jobs204,534247,018
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 50%
Average age4343
Years of experience66

What does a department lead do?

A department lead's responsibilities will vary in an organization or company. It will, most of the time, revolve around overseeing the progress of work in a particular area and evaluating department staff's performance. Other responsibilities include setting goals and implementing the company's policies and guidelines. They may also carry out administrative tasks such as approving and signing paperwork, producing reports and presentations, and crafting guidelines and strategies to help reach goals. Furthermore, as a department head, it is important to encourage staff and shape them into valuable company members.

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

Department lead vs associate/team lead salary

Department leads and associate/team leads have different pay scales, as shown below.

Department LeadAssociate/Team Lead
Average salary$42,113$54,721
Salary rangeBetween $22,000 And $79,000Between $28,000 And $104,000
Highest paying CityNew Haven, CTBoston, MA
Highest paying stateRhode IslandRhode Island
Best paying companyTufts Medical CenterCiti
Best paying industryManufacturing-

Differences between department lead and associate/team lead education

There are a few differences between a department lead and an associate/team lead in terms of educational background:

Department LeadAssociate/Team Lead
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Department lead vs associate/team lead demographics

Here are the differences between department leads' and associate/team leads' demographics:

Department LeadAssociate/Team Lead
Average age4343
Gender ratioMale, 54.7% Female, 45.3%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between department lead and associate/team lead duties and responsibilities

Department lead example responsibilities.

  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Operate POS system, and receive payment by cash, check, credit cards, vouchers, or automatic debit.
  • Oversee the completion of all POS transactions, maintain cash office records and assistant in training of all new cashiers.
  • Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.
  • Develop unique SQL, cloudbase, and ADHOC telephony query techniques resulting in the identification of previously undiscovered nefarious networks.

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
  • Show more

Department lead vs associate/team lead skills

Common department lead skills
  • Cleanliness, 12%
  • Safety Procedures, 11%
  • Customer Service, 10%
  • Store Management, 8%
  • Inventory Management, 7%
  • Sales Floor, 6%
Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%