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Department lead vs lead associate

The differences between department leads and lead associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a department lead and a lead associate. Additionally, a lead associate has an average salary of $54,903, which is higher than the $42,113 average annual salary of a department lead.

The top three skills for a department lead include cleanliness, safety procedures and customer service. The most important skills for a lead associate are PET, leadership, and POS.

Department lead vs lead associate overview

Department LeadLead Associate
Yearly salary$42,113$54,903
Hourly rate$20.25$26.40
Growth rate--
Number of jobs204,534188,353
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 45%
Average age4343
Years of experience66

What does a department lead do?

A department lead's responsibilities will vary in an organization or company. It will, most of the time, revolve around overseeing the progress of work in a particular area and evaluating department staff's performance. Other responsibilities include setting goals and implementing the company's policies and guidelines. They may also carry out administrative tasks such as approving and signing paperwork, producing reports and presentations, and crafting guidelines and strategies to help reach goals. Furthermore, as a department head, it is important to encourage staff and shape them into valuable company members.

What does a lead associate do?

The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.

Department lead vs lead associate salary

Department leads and lead associates have different pay scales, as shown below.

Department LeadLead Associate
Average salary$42,113$54,903
Salary rangeBetween $22,000 And $79,000Between $25,000 And $117,000
Highest paying CityNew Haven, CTBoston, MA
Highest paying stateRhode IslandRhode Island
Best paying companyTufts Medical CenterMcKinsey & Company Inc
Best paying industryManufacturing-

Differences between department lead and lead associate education

There are a few differences between a department lead and a lead associate in terms of educational background:

Department LeadLead Associate
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Department lead vs lead associate demographics

Here are the differences between department leads' and lead associates' demographics:

Department LeadLead Associate
Average age4343
Gender ratioMale, 54.7% Female, 45.3%Male, 44.8% Female, 55.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between department lead and lead associate duties and responsibilities

Department lead example responsibilities.

  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Operate POS system, and receive payment by cash, check, credit cards, vouchers, or automatic debit.
  • Oversee the completion of all POS transactions, maintain cash office records and assistant in training of all new cashiers.
  • Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.
  • Develop unique SQL, cloudbase, and ADHOC telephony query techniques resulting in the identification of previously undiscovered nefarious networks.

Lead associate example responsibilities.

  • Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
  • Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
  • Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
  • Solve customer service and billing issues and troubleshoot equipment for customers.
  • Show more

Department lead vs lead associate skills

Common department lead skills
  • Cleanliness, 12%
  • Safety Procedures, 11%
  • Customer Service, 10%
  • Store Management, 8%
  • Inventory Management, 7%
  • Sales Floor, 6%
Common lead associate skills
  • PET, 31%
  • Leadership, 22%
  • POS, 8%
  • Cleanliness, 7%
  • Sales Floor, 7%
  • HR, 3%