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The differences between district leaders and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a district leader and a service manager. Additionally, a district leader has an average salary of $79,496, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for a district leader include customer service, sales presentations and direct reports. The most important skills for a service manager are POS, performance reviews, and cash handling.
| District Leader | Service Manager | |
| Yearly salary | $79,496 | $74,009 |
| Hourly rate | $38.22 | $35.58 |
| Growth rate | 6% | 6% |
| Number of jobs | 117,708 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The duties of a district leader depend on their line of work or industry of employment. However, their responsibilities typically include setting goals and guidelines, managing different offices, reviewing regular progress reports, coordinating managers, liaising with internal and external parties, and developing strategies to optimize services and operations. They must also respond to issues and concerns, resolving them promptly and professionally. Moreover, a district leader must lead and encourage staff to reach goals, all while implementing the organization's policies and regulations.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
District leaders and service managers have different pay scales, as shown below.
| District Leader | Service Manager | |
| Average salary | $79,496 | $74,009 |
| Salary range | Between $44,000 And $141,000 | Between $47,000 And $116,000 |
| Highest paying City | Norfolk, VA | San Francisco, CA |
| Highest paying state | Connecticut | New York |
| Best paying company | Vertex Pharmaceuticals | Latham & Watkins |
| Best paying industry | Hospitality | Technology |
There are a few differences between a district leader and a service manager in terms of educational background:
| District Leader | Service Manager | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between district leaders' and service managers' demographics:
| District Leader | Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 60.1% Female, 39.9% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |