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The differences between field service specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field service specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a field service specialist include customer satisfaction, provide customer support and customer support. The most important skills for a technical specialist are customer service, technical support, and patients.
| Field Service Specialist | Technical Specialist | |
| Yearly salary | $51,832 | $88,773 |
| Hourly rate | $24.92 | $42.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 104,134 | 121,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Field service specialists and technical specialists have different pay scales, as shown below.
| Field Service Specialist | Technical Specialist | |
| Average salary | $51,832 | $88,773 |
| Salary range | Between $33,000 And $81,000 | Between $62,000 And $126,000 |
| Highest paying City | Palo Alto, CA | Washington, DC |
| Highest paying state | California | Delaware |
| Best paying company | SAP | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | - | Technology |
There are a few differences between a field service specialist and a technical specialist in terms of educational background:
| Field Service Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 57% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field service specialists' and technical specialists' demographics:
| Field Service Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 88.8% Female, 11.2% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |