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Front desk administrative assistant vs administrative staff

The differences between front desk administrative assistants and administrative staff can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk administrative assistant and an administrative staff. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a front desk administrative assistant include customer service, patients and data entry. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Front desk administrative assistant vs administrative staff overview

Front Desk Administrative AssistantAdministrative Staff
Yearly salary$33,037$77,101
Hourly rate$15.88$37.07
Growth rate-8%-8%
Number of jobs95,732119,030
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 63%
Average age5050
Years of experience22

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Front desk administrative assistant vs administrative staff salary

Front desk administrative assistants and administrative staff have different pay scales, as shown below.

Front Desk Administrative AssistantAdministrative Staff
Average salary$33,037$77,101
Salary rangeBetween $27,000 And $39,000Between $58,000 And $101,000
Highest paying CitySpringfield, MASan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyUniversity of California, BerkeleyNVIDIA
Best paying industryProfessionalProfessional

Differences between front desk administrative assistant and administrative staff education

There are a few differences between a front desk administrative assistant and an administrative staff in terms of educational background:

Front Desk Administrative AssistantAdministrative Staff
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Front desk administrative assistant vs administrative staff demographics

Here are the differences between front desk administrative assistants' and administrative staff' demographics:

Front Desk Administrative AssistantAdministrative Staff
Average age5050
Gender ratioMale, 10.0% Female, 90.0%Male, 31.9% Female, 68.1%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between front desk administrative assistant and administrative staff duties and responsibilities

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Administrative staff example responsibilities.

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.
  • Prepare briefing slides and presentation material using PowerPoint and Visio.
  • Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
  • Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events
  • Show more

Front desk administrative assistant vs administrative staff skills

Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%
Common administrative staff skills
  • Telephone Calls, 19%
  • Word Processing, 16%
  • Travel Arrangements, 7%
  • Payroll, 6%
  • Personnel Actions, 6%
  • Financial Reports, 5%

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