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Front desk administrative assistant vs administrative support

The differences between front desk administrative assistants and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk administrative assistant and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a front desk administrative assistant include customer service, patients and data entry. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Front desk administrative assistant vs administrative support overview

Front Desk Administrative AssistantAdministrative Support
Yearly salary$33,037$37,692
Hourly rate$15.88$18.12
Growth rate-8%-8%
Number of jobs95,732114,480
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Front desk administrative assistant vs administrative support salary

Front desk administrative assistants and administrative supports have different pay scales, as shown below.

Front Desk Administrative AssistantAdministrative Support
Average salary$33,037$37,692
Salary rangeBetween $27,000 And $39,000Between $26,000 And $53,000
Highest paying CitySpringfield, MAWashington, DC
Highest paying stateConnecticutRhode Island
Best paying companyUniversity of California, BerkeleyPacific Investment Management Company LLC
Best paying industryProfessionalTechnology

Differences between front desk administrative assistant and administrative support education

There are a few differences between a front desk administrative assistant and an administrative support in terms of educational background:

Front Desk Administrative AssistantAdministrative Support
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Front desk administrative assistant vs administrative support demographics

Here are the differences between front desk administrative assistants' and administrative supports' demographics:

Front Desk Administrative AssistantAdministrative Support
Average age5050
Gender ratioMale, 10.0% Female, 90.0%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between front desk administrative assistant and administrative support duties and responsibilities

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Front desk administrative assistant vs administrative support skills

Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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