Front desk receptionist jobs in Flint, MI - 413 jobs
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Front Desk Receptionist
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Receptionist
Central Transport 4.7
Front desk receptionist job in Warren, MI
We are looking for a Part Time Receptionist to join our team here in Warren, MI. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations.
Specific Shift Requirements:
M,T, W, F 1pm - 6pm
Thurs 9am-5:30pm
Responsibilities:
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills:
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree and or Associates preferred
$26k-31k yearly est. 3d ago
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Clinical Guest Coordinator/Office Assistant at Michigan Orthopedic Center
Physicians Rehab Solution
Front desk receptionist job in Lansing, MI
Michigan Orthopedic Center (MOC) is seeking a full-time Clinical Guest Coordinator / Office Assistant to support our Outpatient Rehab clinic in Lansing, MI. This role plays a vital part in creating a welcoming, efficient, and patient-centered experience.
Key Responsibilities
Welcome patients and visitors in person and by phone; answer questions, direct inquiries, and provide an excellent first impression.
Schedule patient appointments efficiently-both in person and over the phone-to optimize provider time and treatment room utilization.
Support a positive patient experience by recognizing and easing patient concerns; maintain a clean and inviting reception area.
Ensure accurate patient records by filing, retrieving, and updating medical information in the EMR system.
Maintain patient accounts by obtaining and documenting personal, financial, and insurance information.
Assist with revenue collection by recording charges, updating financial data, and collecting patient payments.
Safeguard patient privacy by adhering to confidentiality and HIPAA standards.
Follow established clinic policies and procedures and proactively communicate needed updates.
Collaborate with the rehab team and contribute to daily clinic operations as needed.
Perform additional duties as assigned.
Minimum Qualifications
1-2 years of medical office or healthcare administrative experience preferred
Experience with patient scheduling and EMR systems preferred
Proficiency with Microsoft Office Suite
Strong customer service and professional telephone communication skills
Desired Skills & Attributes
Ability to manage multiple tasks in a fast-paced environment
Highly organized with strong attention to detail
Self-motivated and able to work independently
Positive, team-focused attitude
Michigan Orthopedic Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req #3421
$25k-35k yearly est. 1d ago
Front Desk Receptionist- Behavioral Health
Great Lakes Bay Health Centers 4.3
Front desk receptionist job in Saginaw, MI
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Patient Check-In/Check-out (10%): * Greet patients warmly as they arrive, ensuring a positive experience. * Collect and verify patient information, including demographics and insurance details.
* Schedule appointments, manage cancellations, and reschedules as necessary.
* Process patient co-payments and payments for services rendered.
* Direct patients to appropriate areas within the facility.
* Insurance Verification and Billing (15%):
* Verifies insurance coverage, identifies copay information and PCP assignment. Facilitates PCP reassignment by following PCP change process as necessary. Documents insurance information in EMR.
* Communicates sliding fee process to all patients as needed. Conducts income determinations and assigns payment category and updates patient information in EMR.
* Documentation (15%):
* Utilizes electronic patient management and medical record system efficiently and accurately, maintaining patient demographic and financial accounts by obtaining, recording and updating personal and financial information at each visit.
* Responsible for scanning paper forms into the EHR in a timely manner. Assures prompt communication and follow up with clinical inbox tasks.
* Scheduling and Coordination:
* Coordinate appointments, referrals, and follow-up visits for patients.
* Communicate effectively with healthcare providers and support staff to optimize scheduling and patient flow.
* Arrange interpreter services or other accommodations for patients as needed
* Collections (10%):
* Collects fees which are the patient responsibility at the time of visit and issues a receipt.
* Sets up payment plans as necessary.
* Responsible for safeguarding monies collected. Accurately completes deposits and paperwork daily. Maintains accurate cash drawer balance. Submits required documentation to Finance.
* Accurately and completely enters data in computer in accordance with GLBHC billing policy. Follows FrontDesk Manual for procedures.
* Accurately and completely enters data in computer in accordance with GLBHC billing policy. Follows FrontDesk Manual for procedures. Scans appropriate documents into the electronic health record.
* Employs excellent customer service skills during all interactions with patients and visitors. Professionally and appropriately answers telephones or routed calls promptly. Screens calls to determine where they are to be directed or how they need to be handled. (10%)
* Assist with orientation of medical assistants, students and other personnel as assigned. (5%)
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
* Fills in for other staff as needed and qualified.
* May assist with errands as assigned.
* Assists the Center Management as necessary.
* Performs other duties as assigned.
JOB SPECIFICATIONS
* Education: High school diploma or equivalent required. One (1) year previous experience in medical office or clinic setting
* Licensure: N/A
* Experience: One (1) year previous experience in medical office or clinic setting. Basic medical terminology and medical insurance processing experience.
* Skills: Typing, filing, computer, telephone etiquette and answering skills. Critical thinking skills essential. Ability to respond appropriately and consistently to managerial directives. Able to multitask, and work within a dynamic work environment maintaining the flexibility necessary to meet the changing needs of patients and office workflow.
* Interpersonal Skills: Able to communicate effectively with, and relate to, a diverse population in a professional and courteous manner. Flexible and able to function in a team setting. Ability to respond appropriately to all patients.
* Physical Effort: Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. frequently.
* Hours of Work: Full-time or part time, flexible and varied. Telecommuting is not available for this position.
* Travel: Generally, not a requirement of this job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$31k-37k yearly est. 11d ago
Front Bar Receptionist
Face FoundriÉ
Front desk receptionist job in Birmingham, MI
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
Benefits:
Paid Introductory Training
Ongoing Monthly Paid Training
Employee Referral Program
Client Referral Program
Base Pay + Sales Commission
Friends & Family Discount (10% off)
40% Product Discount + 60% Service Discount
Opportunities for Advancement
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$28k-36k yearly est. 60d+ ago
Front Desk Receptionist
Skin House
Front desk receptionist job in Birmingham, MI
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
We are currently seeking a dedicated and organized part time FrontDeskReceptionist to join our team at a thriving Medical & Wellness Spa in Birmingham, MI. As a FrontDeskReceptionist, you will play a vital role in assisting our team of professionals in delivering high-quality assistance and exceptional customer service to our clients.
The FrontDeskReceptionist responsibilities include greeting of all guests, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, checking the guest into the computer system and charging for services performed. Additionally, the FrontDesk Representative assists with transitional cleaning of the clinic and spa area as needed.
Part-time position with potential to become full time in the future if interested.
Position Requirements:
Must be detail-oriented and have ability to multi-task.
Ability to be efficient and productive in a luxury, fast-paced environment.
Must have enthusiasm and possess excellent customer service skills.
Must possess basic math skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication, listening and computer skills.
Must be a team player.
Must have evening & Saturday availability.
Duties and Responsibilities:
Be on time for shift and maintain consistent, regular attendance record
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments.
Acknowledge and greet everyone who enters and leaves the spa.
Ensure that the check-in, check-out and payment process is handled in accordance with company
policy
Provide callers and guests with detailed descriptions of spa treatments, packages, services, and
hours of operation.
Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
Learn and promote the spa, treatments, services, sessions and retail, as well as programs,
promotions and/or discounts available.
Handle guests questions and concerns promptly, professionally and courteously.
Maintain complete confidentiality in all guest matters in accordance with company policy;
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring
complete guest satisfaction.
Maintain a clean, fully stocked and well organized work area.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management.
Experience Requirements:
Minimum of 1 year of experience as a FrontDesk personnel, Customer Service representative, Administration or Hospitality field.
$28k-36k yearly est. 3d ago
Front Desk Receptionist- Behavioral Health
Glbhc
Front desk receptionist job in Saginaw, MI
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Check-In/Check-out (10%):
Greet patients warmly as they arrive, ensuring a positive experience.
Collect and verify patient information, including demographics and insurance details.
Schedule appointments, manage cancellations, and reschedules as necessary.
Process patient co-payments and payments for services rendered.
Direct patients to appropriate areas within the facility.
Insurance Verification and Billing (15%):
Verifies insurance coverage, identifies copay information and PCP assignment. Facilitates PCP reassignment by following PCP change process as necessary. Documents insurance information in EMR.
Communicates sliding fee process to all patients as needed. Conducts income determinations and assigns payment category and updates patient information in EMR.
Documentation (15%):
Utilizes electronic patient management and medical record system efficiently and accurately, maintaining patient demographic and financial accounts by obtaining, recording and updating personal and financial information at each visit.
Responsible for scanning paper forms into the EHR in a timely manner. Assures prompt communication and follow up with clinical inbox tasks.
Scheduling and Coordination:
Coordinate appointments, referrals, and follow-up visits for patients.
Communicate effectively with healthcare providers and support staff to optimize scheduling and patient flow.
Arrange interpreter services or other accommodations for patients as needed
Collections (10%):
Collects fees which are the patient responsibility at the time of visit and issues a receipt.
Sets up payment plans as necessary.
Responsible for safeguarding monies collected. Accurately completes deposits and paperwork daily. Maintains accurate cash drawer balance. Submits required documentation to Finance.
Accurately and completely enters data in computer in accordance with GLBHC billing policy. Follows FrontDesk Manual for procedures.
Accurately and completely enters data in computer in accordance with GLBHC billing policy. Follows FrontDesk Manual for procedures. Scans appropriate documents into the electronic health record.
Employs excellent customer service skills during all interactions with patients and visitors. Professionally and appropriately answers telephones or routed calls promptly. Screens calls to determine where they are to be directed or how they need to be handled. (10%)
Assist with orientation of medical assistants, students and other personnel as assigned. (5%)
Note: This job description is not designed to cover or contain
a
comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
Fills in for other staff as needed and qualified.
May assist with errands as assigned.
Assists the Center Management as necessary.
Performs other duties as assigned.
JOB SPECIFICATIONS
Education: High school diploma or equivalent required. One (1) year previous experience in medical office or clinic setting
Licensure: N/A
Experience: One (1) year previous experience in medical office or clinic setting. Basic medical terminology and medical insurance processing experience.
Skills: Typing, filing, computer, telephone etiquette and answering skills. Critical thinking skills essential. Ability to respond appropriately and consistently to managerial directives. Able to multitask, and work within a dynamic work environment maintaining the flexibility necessary to meet the changing needs of patients and office workflow.
Interpersonal Skills: Able to communicate effectively with, and relate to, a diverse population in a professional and courteous manner. Flexible and able to function in a team setting. Ability to respond appropriately to all patients.
Physical Effort: Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. frequently.
Hours of Work: Full-time or part time, flexible and varied. Telecommuting is not available for this position.
Travel: Generally, not a requirement of this job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$29k-37k yearly est. 12d ago
Front Desk Receptionist
Oakwayne Medical Center
Front desk receptionist job in Westland, MI
Job DescriptionSuccessful receptionist candidates will perform the following:
Answer multi-line telephone system in a courteous and timely manner
Schedule same-day appointments
Check patients in through eClinical
Complete process for checking out patients; schedule additional appointments when needed
Send patients to the assigned exam room
Update patient information when necessary
Request insurance eligibility on appointments
Verify copay amounts, update insurance plan information
Send patient portal invites to parents
Stock and order supplies as needed
Additional duties as assigned
$28k-36k yearly est. 21d ago
Medical Front Desk - Receptionist
Silver Pine Medical Group
Front desk receptionist job in Macomb, MI
Family practice center with three locations providing cutting edge medicine with a personal touch to patients of all ages. Our Beaumont doctors check, test, monitor, vaccinate, x-ray, prevent, screen, manage, diagnose and treat you like family.
Job Description
Summary
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding services provided at the office and location of departments, offices, and employees within the organization. Perform administrative duties using specific knowledge of medical terminology and practice, clinic, or laboratory procedures. Schedule and register patients for visits, verify insurance, check out patients and collect co-pays.
Job Duties
Operate telephone switchboard to answer, screen, or forward calls, providing information or taking messages.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with patient information, or other documents.
File and maintain patient records and adhere to patient confidentiality policy.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Receive payment and record receipts for services.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Receive and route messages or documents, such as laboratory results or prescription refills to appropriate staff.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Qualifications
High School Graduate or GED
1 year frontdesk experience in a medical environment preferred
Basic knowledge of medical terminology
Demonstrated computer skills for documenting patient care in an electronic medical record
ICD-9 CM Knowledge a plus
Ability to communicate effectively in person, on the telephone, and in writing
Ability to work independently and as a team
Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages
Additional Information
Must be flexible with schedule and able to work Saturdays. May have to work at multiple locationsl within the Sterling Heights, Shelby Township area.
$28k-36k yearly est. 7h ago
Front Desk Receptionist (Saginaw)
Dental Dreams 3.8
Front desk receptionist job in Saginaw, MI
The Role: Dental Dreams LLC in Saginaw, MI is hiring FrontDeskReceptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills, with a passion for helping others. Bilingual - Spanish proficiency is a big plus!
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
Dentrix and/or Eaglesoft experience (preferred)
Previous Dental/Healthcare experience
Bilingual - Spanish (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$29k-34k yearly est. Auto-Apply 20d ago
Front Desk Receptionist
Fantastic Sams Cut & Color of Detroit
Front desk receptionist job in Utica, MI
Job Description
Fantastic Sams Shelby is looking for a Receptionist to join our salon. The Receptionist will greet and assist clients, in addition to answering phones and making appointments.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the salon and clarify the purpose of their visit and who they want to see. Answer all phone calls. Send confirmation texts to client about their appointment.
Morning and evening shifts available.
Powered by JazzHR
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$28k-36k yearly est. 23d ago
Phone Receptionist - Medical Office
Arcturus Healthcare 4.2
Front desk receptionist job in Troy, MI
Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.
Responsibilities:
Answer and direct phone calls in a professional and courteous manner.
Schedule and confirm patient appointments.
Manage patient inquiries and provide information regarding services and office policies.
Update and maintain patient records and databases.
Coordinate with medical staff to ensure smooth office operations.
Address patient concerns and resolve issues promptly.
Perform general administrative duties as needed.
Requirements
Qualifications:
Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting.
Excellent communication and interpersonal skills.
Proficient in computer applications and basic office equipment.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and organizational skills.
Compassionate and patient-focused attitude.
$34k-39k yearly est. 60d+ ago
Front Desk
Retro Fitness 3.4
Front desk receptionist job in Rochester, MI
We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The FrontDesk employee is the face of the club; you are the person a member sees when he or she first walks
into the club. It is important that this person has a positive, upbeat personality with great communication ability. The FrontDesk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the FrontDesk position will possess the following:
A positive upbeat personality.
Effective ability to communicate with customers, coworkers and managers.
The ability to multitask.
Customer service oriented.
Punctual, responsible and detail oriented.
CPR/AED training preferred.
Prior experience in a retail setting is preferred.
Responsibilities of the FrontDesk include but not limited to:
Greeting and checking in members as they come in.
Resolving customer issues in an effective manner.
Membership sales and retention.
Following up with prospects.
Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
Ensuring a safe and clean health club environment for members and staff.
Opening and closing the facility if scheduled.
Following company policies and procedures.
All FrontDesk employees are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. FrontDesk staff should be well groomed and neat.
Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time. Employees should not count money until all members have left the facility and the doors are locked.
Compensation: Start at $10.00/hour with increase after 90-day review
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
$10 hourly Auto-Apply 60d+ ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Village of Clarkston, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 7300 Dixie Highway Suite 1000 Clarkston, MI 48346
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 60d+ ago
Medical Receptionist Allergy/Asthma Office
Clarkston Medical Group
Front desk receptionist job in Village of Clarkston, MI
Medical Receptionist Are you a highly organized multi-tasker who thrives in a fast-paced environment? Do you love interacting with people and providing exceptional service? Advanced Allergy and Asthma is seeking an experienced Medical Receptionist to join our growing team! This is a full-time position in a medical office that is extending its hours starting in Fall 2025, offering a busy and dynamic work environment.
Why Join Us? At Advanced Allergy and Asthma, you'll be an essential part of a team that makes a difference in our patients' lives every day. As the first point of contact for patients, you'll play a key role in delivering a positive experience. We value your expertise in medical office operations and offer opportunities for professional growth in a supportive and collaborative environment.
***Candidates with experience in check-in/check-out with an understanding of insurance preferred***
Key Responsibilities:
Schedule and manage patient appointments, ensuring efficient use of time and resources.
Register patients in our electronic medical record system (Athena experience a plus).
Answer incoming phone calls with professionalism and respond to non-medical inquiries.
Verify patient contact information, insurance details, and update the billing system for seamless payment processing.
Eventual cross training for prior authorizations, spirometry, filling out patient forms, and rooming patients.
Maintain a friendly and welcoming environment for patients in-person and over the phone, ensuring they leave with a positive impression.
What You Bring:
Prior medical office experience is required-your expertise is essential to our team!
High School Diploma or GED.
Strong computer skills and experience with electronic medical records (EMR) systems.
Ability to multi-task effectively while maintaining attention to detail.
Excellent communication and interpersonal skills to provide outstanding customer service.
Additional Perks:
Work in a growing office that's extending hours, offering new challenges and opportunities.
Competitive pay and benefits.
A supportive team that values your contributions and encourages growth.
If you're looking for a rewarding position where you can make an impact in a patient-focused environment, we'd love to hear from you!
Equal Employment Opportunity Statement: Clarkston Medical Group/Advanced Allergy and Asthma is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.
$27k-34k yearly est. Auto-Apply 7d ago
Physical Therapy Front Office
Va Cboc Behavioral Health Lcsw Laguna Ca In Laguna Hills, California
Front desk receptionist job in Auburn Hills, MI
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care. The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient registration and check-out, supply ordering, maintaining cleanliness of the therapy department, and may assist with some medical back office duties as assigned. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Schedule is Monday-Friday 8:00a-4:30p.
Responsibilities
Obtain timely authorizations from clients and/or insurance carriers for therapy treatments as prescribed by clinicians
Utilize the electronic referral module to maintain records for all active referrals of responsibility including detailing referral status, client/insurance/patient correspondence, etc.
Responsible for processing referrals utilizing company tools and resources to ensure that referrals are processed appropriately based on state guidelines or client specific direction.
Work with medical and therapy leadership to ensure our medical model is followed as it relates to therapy referrals.
Report any denials or delays to leadership as needed
Must ensure all authorized visits are scheduled according to the clinician's referral without going above the number of authorized visits or outside of authorized date range
Contact patients who miss an appointment and/or report missed appointment to employer
Document any cancelled or rescheduled appointments in the patient's EMR and partner with Center Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive case
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
Responsible for daily therapy supply inventory management, wiping down treatment tables and equipment, washing/folding therapy linens, documenting equipment daily logs, performing Human Performance Evaluations (HPE's), and rooming patients for recheck appointments
Maintains therapy equipment including but not limited to hydrocollator, freezer, and paraffin and completes corresponding maintenance logs as applicable (daily/weekly/monthly/etc.)
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Facilitate maintenance and required service on all therapy equipment.
Follow HIPPA guidelines and safety rules
Complete reports/logs as assigned by center leadership
Attend center staff meetings or huddles as required
Participate in initial and ongoing training as required
May also perform various back office tasks including but not limited to urine drug screens and breath alcohol tests
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
Customarily has at least six months or more of referral management experience
Previous medical office experience preferred
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other colleagues
Demonstrated ability to maintain working relationship with all levels of colleagues
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications
Strong teamwork with peers and center leadership team
$27k-34k yearly est. Auto-Apply 11d ago
Volunteer Front Office Receptionist THIS IS NOT A PAID POSITION
Advisacare
Front desk receptionist job in Troy, MI
!!***
AdvisaCare is looking for an Administrative Volunteer to work in our Troy office, performing a variety of tasks from putting admission packs together, sitting at receptionistdesk, helping with a variety of clerical tasks, and assisting the office manager and the Volunteer manager.
*Needed on Mondays and Wednesdays from 10am -2pm***
Clerical tasks are very important and supports our clinical teams. You will be trained and given the support you need to succeed. Come be apart of our team! The hours can be flexible for within the 8am-5pm weekday hours.
Requirements
Communication Skills able to greet visitors and work within an office administrative environment.
Must be willing to submit to a TB Test and Drug Test.
$27k-34k yearly est. Auto-Apply 12d ago
Front Desk Coordinator I
Smile Doctors
Front desk receptionist job in Livonia, MI
Looking for a career that makes you smile? We're seeking a FrontDesk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$27k-34k yearly est. 39d ago
Veterinary Receptionist
Vetcor 3.9
Front desk receptionist job in Commerce, MI
Who we are VetSelect Animal Hospital is Hiring a Veterinary Receptionist! Details * Role: Veterinary Receptionist * Status: Full-time * Salary: Negotiable and based on experience * Hospital Hours: Monday through Friday, 8 am - 6 pm. Saturdays 8 am - 1 pm.
Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously elusive things like predictable schedules and actual lunch breaks? If so, VetSelect Animal Hospital of Commerce Township would love to hear from you!
Why You Will Love it Here
* Team-first culture that's supportive, fun, and big on growth
* Mentorship, continuing education, and real career pathway
* Flexibility that supports real work-life balance
* A clinic culture that celebrates your unique awesomeness
* Mentoring, growth, and frequent "thanks" - plus coffee runs, ice-cream breaks, and lunch on us
Benefits You Can't Beat
Financial Benefits
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account (full-time only)
* 529 Savings Plan
* Tuition Support Program (full-time only)
* Referral bonus program
Wellness Benefits
* Health Insurance, including medical, dental, and vision (full-time only)
* Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
* All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
* Sick Time / Paid Time Off
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
Lifestyle Benefits
* Six paid holidays (full-time only)
* Employee Assistance Program
* Employee discount program
Join Our Team!
Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!
Diversity, equity, inclusion, and belonging are core values at VetSelect Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
$31k-36k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk receptionist job in Shelby, MI
FrontDesk Coordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 8:45am-5pm
Tuesday: 8:45am-5pm
Wednesday: 8:45am-5pm
Thursday: 8:45am-5pm
Friday: 8:45am-5pm
*Will work 4-5 days per week and may work at the Refresh Dental practice in Rochester at times.
Your Role as a FrontDesk Coordinator
As a FrontDesk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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$27k-34k yearly est. Auto-Apply 15d ago
Mailroom Clerk
Central Transport 4.7
Front desk receptionist job in Warren, MI
Excellent opportunity for college students!
Starting pay is $18.00/hour and could be more with experience!
This position is designed to support the corporate office and surrounding facilities with customer service, routing of daily mail, shipping / receiving, administration, and hands-on projects. This is a great opportunity for current students who are looking for full time opportunities. This position may also open the door to other full-time career positions with the company in southeastern Michigan or across the U.S.
The ideal candidate should possess the following:
Enrolled in college on a full-time or part-time basis
Ability to work 40 hours a week during the day
8am - 5pm with a couple days 7am - 4pm as a schedule
Strong work ethic and drive
Career oriented mindset
Effective oral and written communication skills
Knowledge of Microsoft office
Valid driver's license and good driving record
Ability to work as a team or on their own
Responsibilities will include but not be limited to:
Routing of daily mail and packages
Performing light maintenance duties
Internal customer service
Supply room inventory control and supply
Operation of company vehicle on a daily basis
Additional projects and tasks as directed
This position offers competitive pay, benefits package, and 401k. If you are an energetic, self-motivated individual looking to climb your “career ladder”, do not hesitate - respond today!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Relocate:
Warren, MI 48089: Relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
How much does a front desk receptionist earn in Flint, MI?
The average front desk receptionist in Flint, MI earns between $26,000 and $40,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Flint, MI