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Front office clerk vs cash office clerk

The differences between front office clerks and cash office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office clerk and a cash office clerk. Additionally, a front office clerk has an average salary of $31,051, which is higher than the $29,439 average annual salary of a cash office clerk.

The top three skills for a front office clerk include patients, check-in and data entry. The most important skills for a cash office clerk are data entry, bank deposits, and credit card payments.

Front office clerk vs cash office clerk overview

Front Office ClerkCash Office Clerk
Yearly salary$31,051$29,439
Hourly rate$14.93$14.15
Growth rate-5%-5%
Number of jobs163,789120,697
Job satisfaction-2
Most common degreeAssociate Degree, 28%Bachelor's Degree, 31%
Average age4747
Years of experience22

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

What does a cash office clerk do?

A cash office clerk is primarily in charge of processing cash payments in an office, ensuring accuracy and timeliness. Their responsibilities also include handling check and cash deposits, completing merchandising procedures, monitoring the inventory of supplies, and maintaining accurate records of all cash transactions, producing sales reports for managers regularly. Moreover, a cash office clerk also has clerical support duties such as preparing and processing documents, handling calls and correspondence, organizing files, arranging meetings and schedules, and providing support to managers as necessary.

Front office clerk vs cash office clerk salary

Front office clerks and cash office clerks have different pay scales, as shown below.

Front Office ClerkCash Office Clerk
Average salary$31,051$29,439
Salary rangeBetween $25,000 And $37,000Between $23,000 And $37,000
Highest paying CityMinneapolis, MNBoston, MA
Highest paying stateAlaskaHawaii
Best paying companyLimbachInternal Revenue Service
Best paying industryGovernmentGovernment

Differences between front office clerk and cash office clerk education

There are a few differences between a front office clerk and a cash office clerk in terms of educational background:

Front Office ClerkCash Office Clerk
Most common degreeAssociate Degree, 28%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Front office clerk vs cash office clerk demographics

Here are the differences between front office clerks' and cash office clerks' demographics:

Front Office ClerkCash Office Clerk
Average age4747
Gender ratioMale, 13.9% Female, 86.1%Male, 16.2% Female, 83.8%
Race ratioBlack or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 19.6% Asian, 7.5% White, 56.9% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between front office clerk and cash office clerk duties and responsibilities

Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
  • Show more

Cash office clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Operate POS system for cash, credit, check and money order purchases.
  • Process, analyze and reconcile POS registers
  • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
  • Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Front office clerk vs cash office clerk skills

Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%
Common cash office clerk skills
  • Data Entry, 8%
  • Bank Deposits, 7%
  • Credit Card Payments, 7%
  • Cash Handling, 6%
  • Responsive Customer Service, 6%
  • Front End, 6%

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