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Front office clerk vs shop clerk

The differences between front office clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office clerk and a shop clerk. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for a front office clerk include patients, check-in and data entry. The most important skills for a shop clerk are basic math, math, and top quality.

Front office clerk vs shop clerk overview

Front Office ClerkShop Clerk
Yearly salary$31,051$34,468
Hourly rate$14.93$16.57
Growth rate-5%-5%
Number of jobs163,789106,275
Job satisfaction--
Most common degreeAssociate Degree, 28%Bachelor's Degree, 36%
Average age4747
Years of experience22

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

What does a shop clerk do?

A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.

Front office clerk vs shop clerk salary

Front office clerks and shop clerks have different pay scales, as shown below.

Front Office ClerkShop Clerk
Average salary$31,051$34,468
Salary rangeBetween $25,000 And $37,000Between $26,000 And $44,000
Highest paying CityMinneapolis, MNNew York, NY
Highest paying stateAlaskaMassachusetts
Best paying companyLimbachUniversity of California, Berkeley
Best paying industryGovernmentTransportation

Differences between front office clerk and shop clerk education

There are a few differences between a front office clerk and a shop clerk in terms of educational background:

Front Office ClerkShop Clerk
Most common degreeAssociate Degree, 28%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Front office clerk vs shop clerk demographics

Here are the differences between front office clerks' and shop clerks' demographics:

Front Office ClerkShop Clerk
Average age4747
Gender ratioMale, 13.9% Female, 86.1%Male, 34.6% Female, 65.4%
Race ratioBlack or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between front office clerk and shop clerk duties and responsibilities

Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
  • Show more

Shop clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Assist with bagging groceries when need.
  • Learned great time management and leadership skills.
  • Implement effective time management and leadership skills.
  • Work POS system to ring up items/close & clean shop.
  • Operate POS system, perform daily deposits and reconciliation reports.
  • Show more

Front office clerk vs shop clerk skills

Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%
Common shop clerk skills
  • Basic Math, 25%
  • Math, 17%
  • Top Quality, 14%
  • Cash Handling, 13%
  • WIC, 7%
  • POS, 6%

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