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The differences between front office clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office clerk and a shop clerk. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $31,051 average annual salary of a front office clerk.
The top three skills for a front office clerk include patients, check-in and data entry. The most important skills for a shop clerk are basic math, math, and top quality.
| Front Office Clerk | Shop Clerk | |
| Yearly salary | $31,051 | $34,468 |
| Hourly rate | $14.93 | $16.57 |
| Growth rate | -5% | -5% |
| Number of jobs | 163,789 | 106,275 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 28% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.
Front office clerks and shop clerks have different pay scales, as shown below.
| Front Office Clerk | Shop Clerk | |
| Average salary | $31,051 | $34,468 |
| Salary range | Between $25,000 And $37,000 | Between $26,000 And $44,000 |
| Highest paying City | Minneapolis, MN | New York, NY |
| Highest paying state | Alaska | Massachusetts |
| Best paying company | Limbach | University of California, Berkeley |
| Best paying industry | Government | Transportation |
There are a few differences between a front office clerk and a shop clerk in terms of educational background:
| Front Office Clerk | Shop Clerk | |
| Most common degree | Associate Degree, 28% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between front office clerks' and shop clerks' demographics:
| Front Office Clerk | Shop Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 13.9% Female, 86.1% | Male, 34.6% Female, 65.4% |
| Race ratio | Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |