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Front office secretary vs office support clerk

The differences between front office secretaries and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office secretary and an office support clerk. Additionally, a front office secretary has an average salary of $38,104, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for a front office secretary include patients, patient appointments and data entry. The most important skills for an office support clerk are customer service, data entry, and word processing.

Front office secretary vs office support clerk overview

Front Office SecretaryOffice Support Clerk
Yearly salary$38,104$32,040
Hourly rate$18.32$15.40
Growth rate-8%-5%
Number of jobs70,604185,683
Job satisfaction--
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 40%
Average age5047
Years of experience22

Front office secretary vs office support clerk salary

Front office secretaries and office support clerks have different pay scales, as shown below.

Front Office SecretaryOffice Support Clerk
Average salary$38,104$32,040
Salary rangeBetween $30,000 And $47,000Between $25,000 And $39,000
Highest paying City-Tualatin, OR
Highest paying state-Washington
Best paying company-Sierra Pacific Industries
Best paying industry-Finance

Differences between front office secretary and office support clerk education

There are a few differences between a front office secretary and an office support clerk in terms of educational background:

Front Office SecretaryOffice Support Clerk
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Front office secretary vs office support clerk demographics

Here are the differences between front office secretaries' and office support clerks' demographics:

Front Office SecretaryOffice Support Clerk
Average age5047
Gender ratioMale, 7.4% Female, 92.6%Male, 22.7% Female, 77.3%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between front office secretary and office support clerk duties and responsibilities

Front office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Greet patients, review accounts and update patient information and demographics.
  • Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Office support clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
  • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
  • Compile PowerPoint presentations for various department heads.
  • Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
  • Handle administrative work relate to operational process of the office and patients clinical information.
  • Show more

Front office secretary vs office support clerk skills

Common front office secretary skills
  • Patients, 28%
  • Patient Appointments, 24%
  • Data Entry, 8%
  • Appointment Scheduling, 4%
  • Front Desk, 3%
  • Insurance Verification, 3%
Common office support clerk skills
  • Customer Service, 19%
  • Data Entry, 17%
  • Word Processing, 7%
  • Office Equipment, 6%
  • Front Desk, 5%
  • Database Systems, 5%

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