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Home office representative vs field sales representative

The differences between home office representatives and field sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and a field sales representative. Additionally, a field sales representative has an average salary of $48,460, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for a field sales representative are excellent time management, customer service, and powerpoint.

Home office representative vs field sales representative overview

Home Office RepresentativeField Sales Representative
Yearly salary$34,049$48,460
Hourly rate$16.37$23.30
Growth rate4%4%
Number of jobs221,162228,254
Job satisfaction-5
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 73%
Average age4747
Years of experience44

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does a field sales representative do?

A field sales representative is an employee who is employed by business-to-business (B2B) and wholesale organizations to visit leads and sell products or services to their customers in person. Field sales representatives must attract new customers and win new accounts so that they can maximize profitability within their territory. They travel around their assigned territory and visit their customers regularly to educate them on how their products can benefit them. Field sales representatives must also maintain records of all sales leads and monitor the organization's competitor, new products, and market conditions.

Home office representative vs field sales representative salary

Home office representatives and field sales representatives have different pay scales, as shown below.

Home Office RepresentativeField Sales Representative
Average salary$34,049$48,460
Salary rangeBetween $18,000 And $62,000Between $26,000 And $88,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-VMware
Best paying industry-Technology

Differences between home office representative and field sales representative education

There are a few differences between a home office representative and a field sales representative in terms of educational background:

Home Office RepresentativeField Sales Representative
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Home office representative vs field sales representative demographics

Here are the differences between home office representatives' and field sales representatives' demographics:

Home Office RepresentativeField Sales Representative
Average age4747
Gender ratioMale, 42.4% Female, 57.6%Male, 69.5% Female, 30.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between home office representative and field sales representative duties and responsibilities

Home office representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
  • Assist customer with adding comcast services.
  • Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Field sales representative example responsibilities.

  • Train and manage new DSR's.
  • Lead seminars for the CPA community for CPE credits.
  • Develop and manage sales in major retail accounts in the Mid-Atlantic region.
  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Manage merchandising and POS materials at the retail store level ensuring meticulous compliance with all current corporate initiative regulations.
  • Conduct effective group Medicare HMO/PPO presentations/seminars, as well as one-on-one field sales presentations.
  • Show more

Home office representative vs field sales representative skills

Common home office representative skills
  • Customer Service, 30%
  • Care Services, 17%
  • Payment Arrangements, 5%
  • Credit Card, 5%
  • Inbound Calls, 5%
  • Outbound Calls, 5%
Common field sales representative skills
  • Excellent Time Management, 17%
  • Customer Service, 8%
  • PowerPoint, 6%
  • Medicare, 6%
  • Account Management, 6%
  • Sales Presentations, 5%