Home office representative vs office representative

The differences between home office representatives and office representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a home office representative, becoming an office representative takes usually requires 1-2 years. Additionally, a home office representative has an average salary of $34,049, which is higher than the $32,535 average annual salary of an office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for an office representative are patients, customer service, and phone calls.

Home office representative vs office representative overview

	Home Office Representative	Office Representative
Yearly salary	$34,049	$32,535
Hourly rate	$16.37	$15.64
Growth rate	4%	-5%
Number of jobs	221,162	149,852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 47%
Average age	47	47
Years of experience	4	2

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does an office representative do?

Office Representatives are administrative professionals assigned to do various admin work in the office. They are in charge of managing communication lines, correspondences, and packages. They are often assigned to sort documents, update records, and file papers in the proper cabinets. Office representatives are considered front desk officers as well. They respond to inquiries by guests, direct guests to their meeting areas, and receive mail. They may also be assigned to manage meeting rooms and update appointment calendars. They should have good communication skills and should be service-oriented.

Home office representative vs office representative salary

Home office representatives and office representatives have different pay scales, as shown below.

	Home Office Representative	Office Representative
Average salary	$34,049	$32,535
Salary range	Between $18,000 And $62,000	Between $23,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Agriculture

Differences between home office representative and office representative education

There are a few differences between a home office representative and an office representative in terms of educational background:

	Home Office Representative	Office Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Home office representative vs office representative demographics

Here are the differences between home office representatives' and office representatives' demographics:

	Home Office Representative	Office Representative
Average age	47	47
Gender ratio	Male, 42.4% Female, 57.6%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between home office representative and office representative duties and responsibilities

Home office representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
Assist customer with adding comcast services.
Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Home office representative vs office representative skills

Common home office representative skills

Customer Service, 30%
Care Services, 17%
Payment Arrangements, 5%
Credit Card, 5%
Inbound Calls, 5%
Outbound Calls, 5%

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

Home Office Representative vs. similar jobs

Home Office Representative related careers

Home Office Representative related jobs

What similar roles do

Zippia Careers
Sales Industry
Home Office Representative
Home Office Representative vs Office Representative

Updated January 8, 2025

Browse sales jobs