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Home office representative vs outside sales representative

The differences between home office representatives and outside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and an outside sales representative. Additionally, an outside sales representative has an average salary of $60,443, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for an outside sales representative are customer service, work ethic, and sales process.

Home office representative vs outside sales representative overview

Home Office RepresentativeOutside Sales Representative
Yearly salary$34,049$60,443
Hourly rate$16.37$29.06
Growth rate4%4%
Number of jobs221,162218,034
Job satisfaction-4.5
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 67%
Average age4747
Years of experience44

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does an outside sales representative do?

An Outside Sales Representative specializes in customer service and relations, focusing on reaching sales targets through selling and networking with clients. Among the duties revolve around reaching out to customers through calls, email, or even arranging appointments, monitoring and keeping an organized record of sales, communicating with managers or supervisors, adhering to the company's policies and regulations, and keeping extensive knowledge about the brand and the trends. Besides building rapport with customers, it is also essential for an Outside Sales Representative to be proactive and create strategies to help meet the sales target.

Home office representative vs outside sales representative salary

Home office representatives and outside sales representatives have different pay scales, as shown below.

Home Office RepresentativeOutside Sales Representative
Average salary$34,049$60,443
Salary rangeBetween $18,000 And $62,000Between $41,000 And $87,000
Highest paying City-Minneapolis, MN
Highest paying state-New Jersey
Best paying company-Microsoft
Best paying industry-Manufacturing

Differences between home office representative and outside sales representative education

There are a few differences between a home office representative and an outside sales representative in terms of educational background:

Home Office RepresentativeOutside Sales Representative
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Home office representative vs outside sales representative demographics

Here are the differences between home office representatives' and outside sales representatives' demographics:

Home Office RepresentativeOutside Sales Representative
Average age4747
Gender ratioMale, 42.4% Female, 57.6%Male, 71.5% Female, 28.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between home office representative and outside sales representative duties and responsibilities

Home office representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
  • Assist customer with adding comcast services.
  • Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Outside sales representative example responsibilities.

  • Manage and maintain a weekly quota for broadband, and other wireless products.
  • Utilize CRM database to manage and track prospect interaction to ensure accurate documentation of window requirements and ongoing communication.
  • Web dev, SEO, PPC etc . )
  • Participate in the launching and marketing of broadband internet in Orlando with great success.
  • Provide care, materials, and essential tools for doctors and nurses working on patients in the E.R.
  • Create and maintain successful business partnerships with customers by analyzing, meeting and understanding their needs and patients needs.
  • Show more

Home office representative vs outside sales representative skills

Common home office representative skills
  • Customer Service, 30%
  • Care Services, 17%
  • Payment Arrangements, 5%
  • Credit Card, 5%
  • Inbound Calls, 5%
  • Outbound Calls, 5%
Common outside sales representative skills
  • Customer Service, 17%
  • Work Ethic, 8%
  • Sales Process, 4%
  • Business Sales, 4%
  • Cold Calls, 4%
  • Product Knowledge, 4%