Home office representative vs representative

The differences between home office representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a home office representative, becoming a representative takes usually requires 6-12 months. Additionally, a representative has an average salary of $36,023, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for a representative are cleanliness, patients, and customer issues.

Home office representative vs representative overview

	Home Office Representative	Representative
Yearly salary	$34,049	$36,023
Hourly rate	$16.37	$17.32
Growth rate	4%	-4%
Number of jobs	221,162	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Average age	47	40
Years of experience	4	12

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Home office representative vs representative salary

Home office representatives and representatives have different pay scales, as shown below.

	Home Office Representative	Representative
Average salary	$34,049	$36,023
Salary range	Between $18,000 And $62,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between home office representative and representative education

There are a few differences between a home office representative and a representative in terms of educational background:

	Home Office Representative	Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Home office representative vs representative demographics

Here are the differences between home office representatives' and representatives' demographics:

	Home Office Representative	Representative
Average age	47	40
Gender ratio	Male, 42.4% Female, 57.6%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between home office representative and representative duties and responsibilities

Home office representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
Assist customer with adding comcast services.
Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Home office representative vs representative skills

Common home office representative skills

Customer Service, 30%
Care Services, 17%
Payment Arrangements, 5%
Credit Card, 5%
Inbound Calls, 5%
Outbound Calls, 5%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Home Office Representative
Home Office Representative vs Representative

Updated January 8, 2025

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