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The differences between information technology associates and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an information technology associate, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $75,790 average annual salary of an information technology associate.
The top three skills for an information technology associate include SOC, data analysis and sarbanes-oxley. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Information Technology Associate | Information Technology Support Manager | |
| Yearly salary | $75,790 | $104,424 |
| Hourly rate | $36.44 | $50.20 |
| Growth rate | 10% | 16% |
| Number of jobs | 116,996 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 61% |
| Average age | 42 | 47 |
| Years of experience | 2 | 8 |
An information technology (IT) associate is an individual who assists in the management of an IT infrastructure of an organization. IT associates are required to provide support and maintenance of network and wireless infrastructure as well as manage the technical side of an organization's web content platform. They must assist in the management of the inventory of equipment that can include computer desktops, projectors, copiers, and printers. IT associates should also communicate with staff members so that they can respond to their IT needs as well as provide maintenance and support.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Information technology associates and information technology support managers have different pay scales, as shown below.
| Information Technology Associate | Information Technology Support Manager | |
| Average salary | $75,790 | $104,424 |
| Salary range | Between $51,000 And $111,000 | Between $76,000 And $142,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | New York | Washington |
| Best paying company | SAP | Clinica Sierra Vista |
| Best paying industry | Finance | Finance |
There are a few differences between an information technology associate and an information technology support manager in terms of educational background:
| Information Technology Associate | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 61% |
| Most common major | Computer Science | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between information technology associates' and information technology support managers' demographics:
| Information Technology Associate | Information Technology Support Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 73.2% Female, 26.8% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 14.6% White, 54.2% American Indian and Alaska Native, 0.4% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |