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National Support Eng - CT
Canon USA & Affiliates 4.6
Information technology consultant job in Richmond, VA
**National Support Eng - CT - req1618**
Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered.
**RESPONSIBILITIES**
+ **InTouch Center & Front Line Support**
+ Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database.
+ Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes.
+ **InnerVision Development**
+ Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs.
+ **CMSC & NPI Support**
+ Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities.
+ **Training Academy Support**
+ Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required.
+ **Overall Service & Business Performance**
+ Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions.
+ **Customer & Internal Technical Support**
+ Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P.
**QUALIFICATIONS**
+ Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills.
+ Ability to develop and maintain effective internal and external working relationships.
+ Ability to travel both nationally and internationally.
+ Must maintain active motor vehicle/driver's license from the state where the employee resides.
+ Minimum 7 years Applied technical experience.
+ **Pay Range $107K to $193K**
\#LI-LP1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$67k-85k yearly est. 2d ago
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Manager, SOX Compliance-IT (HYBRID-Richmond, VA)
Atlantic Union Bank 4.3
Information technology consultant job in Glen Allen, VA
The Manager, SOX Compliance IT, assists the Director of Sox Compliance, Business and IT Controls by managing enterprise-wide Sarbanes-Oxley (SOX) IT compliance program. This role ensures that internal controls over financial reporting ("ICFR") are designed effectively and operating as intended, in alignment with Committee of Sponsoring Organizations of the Treadway Commission ("COSO") and Control Objectives for Information and Related Technologies ("COBIT") frameworks. The SOX Compliance IT program focuses on IT General Controls (ITGCs), application controls, and technology-related risks. This role partners closely with IT, Internal Audit, and external auditors to ensure the integrity of financial reporting and compliance with regulatory requirements.
Position Accountabilities
Manage the design, implementation, and oversight function of the SOX IT compliance program, including annual scoping, risk assessments, control testing, and remediation.
Manage the ITGC framework and ensure alignment with COSO and COBIT standards.
Collaborate with IT and business leaders to assess the impact of system changes, implementations, and upgrades on SOX controls.
Provide recommendations on control automation, optimization, and emerging technologies (e.g., cloud, AI, cybersecurity).
Manage relationships with external auditors and ensure timely and accurate responses to audit requests.
Develop and maintain documentation for IT controls, including narratives, flowcharts, and risk/control matrices.
Monitor regulatory developments and industry trends to ensure the SOX Compliance IT program remains current and effective.
Participate in, or manage, special projects, as required and assigned.
Organizational Relationship
This position reports to the Director of Sox Compliance, Business, and IT Controls.
Position Qualifications
Education & Experience
Bachelor's degree in Information Systems, Accounting, Finance, or related field; advanced degree or certifications (e.g., CISA, CPA, CIA) preferred.
5+ years of experience in SOX compliance, IT audit, or internal controls.
Knowledge & Skills
Good understanding of ITGCs, application controls, ERP systems, and financial reporting processes.
Experience with GRC platforms and audit management tools.
Effective communication, and stakeholder engagement skills.
Proactive approach to risk management and control design.
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$116k-153k yearly est. 3d ago
DESKTOP SUPPORT
Artech Information System 4.8
Information technology consultant job in Richmond, VA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: #
S2LCFH
Location:richmond, VA
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
************
$48k-66k yearly est. 3d ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Richmond, VA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$57k-82k yearly est. 15d ago
Sr. Desktop Support Technician
Thalhimer 3.2
Information technology consultant job in Glen Allen, VA
Job Description
Reports To: Desktop Support Lead
Primary Function: As a Support Team member, provide support for desktop software and hardware issues, wireless devices and telephones for corporate offices, Residential and Commercial property offices
Education: Four-year degree preferred or equivalent three years experience
Qualifications: Knowledge or experience pertaining to the following software:
Office 365 Windows 11 Remote Access Teams
Wireless Devices Adobe Cloud OneDrive SharePoint
Essential Functions:
Associates Desktop Applications, Printing and Scanning Issues
Assist other Support staff in troubleshooting difficult hardware and software issues.
Provide remote one-on-one desktop application training with end users
Provide First/Second Tier Support for cloud-based application access including APTO, Banking sites, Co-Star, OneDrive and SharePoint
Provide First/Second Tier Support for 5 corporate offices
Provide First Level/Second Support for residential and commercial property office associates and local area networks.
Establish new users and change passwords
Perform routine maintenance on PC's
Associates Smart Phones, iPads and other wireless and wired devices
Troubleshoot and replace corporate desksets
Troubleshoot 365 accounts on wireless devices
Responsible for 90% of PC Builds
Purchasing Agent I
Purchases equipment for Residential Properties, backup for corporate purchases
Train End users on OneDrive, SharePoint and Teams
Technology Department Projects
Assist company-wide for Technology Implementation projects
Assist company-wide for other Technology projects including server room gear, office renovation and relocation.
Job Posted by ApplicantPro
$44k-67k yearly est. 24d ago
Entry Level IT Technician
T E C H E A D
Information technology consultant job in Richmond, VA
☑ Our client is a large informationtechnology firm with a national presence in the IT solutions space! ☑ Monday - Friday schedule ☑ Daytime Shift (8 am - 5 pm) ☑ Medical, dental, & vision coverage ☑ Paid time off ☑ Paid holidays ☑ Long-term career opportunity
Permanent residents only, no c/c.
TECHEAD is looking for an Entry Level IT Technician to join one of our client's teams! This is an awesome entry-level position for anyone looking to jumpstart their career and gain experience in the IT industry. The ideal candidate will have an interest in IT and the ability to jump in and help out with any task assigned.
Duties/Responsibilities:
Accurately diagnose and repair computers to working condition for our customers.
Troubleshoot a variety of computer hardware issues.
Label and clean computers while maintaining a clean workstation.
Carefully load/unload boxes of IT equipment
Maintain a professional appearance at all times
The client has an all-hands-on-deck type of work environment. Candidates may be asked to step in and work other duties as assigned.
Experience/Qualifications:
Drive to learn or grow into the IT industry
Candidate will need to be able to follow instructions and accurately record repairs and close tickets.
Must have general knowledge of principles and processes for providing excellent customer service.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming is a plus)
Excellent time management skills.
Ability to work as team player in a professional environment.
Must be able to prioritize multiple tasks.
Must be able to lift at least 50 lbs. with no restrictions.
Ability to pass a background check
High school diploma
A+ certification a plus (not required)
$38k-74k yearly est. 9d ago
IT Business Systems Manager
The Branch Group Inc. 4.1
Information technology consultant job in Glen Allen, VA
We are seeking a highly experienced InformationTechnology (IT) Business Systems Manager with in-depth expertise in Viewpoint Vista, the leading ERP platform for construction management. This role will be responsible for the ongoing administration, optimization, and support of the Viewpoint Vista system, ensuring seamless integration with other business applications and aligning system capabilities with organizational goals.
The ideal candidate will be a problem-solver, collaborator, and strategic thinker who thrives in a dynamic environment, and is passionate about leveraging technology to improve operational efficiency.
Essential Functions:
* Lead the Branch Business Applications Administration team in administering and maintaining Viewpoint Vista, including user access, system configuration, security settings, and updates.
* Serve as the primary subject matter expert on all aspects of the Viewpoint Vista ERP system.
* Manage and support system integrations with third-party applications (e.g., Procore, HRIS, payroll, document management, GCPay, etc.).
* Collaborate with business unit InformationTechnology leads and stakeholders across departments (Finance, Project Management, HR, Operations) to gather business requirements and translate them into technical solutions.
* Design and implement custom reports, dashboards, workflows, and process improvements within Vista.
* Lead or assist with Vista upgrades, patches, and enhancement initiatives.
* Perform regular system audits to ensure data integrity, security, and compliance.
* Train end users and create user documentation, SOPs, and best practices.
* Troubleshoot and resolve system issues efficiently, escalating to Viewpoint support or third-party vendors when necessary.
* Monitor system performance and proactively identify areas for improvement.
* Participate in cross-functional IT/business projects as a Vista SME.
* Stay up to date with Viewpoint product developments, industry trends, and construction ERP best practices.
Requirements:
* 5+ years of experience administering Viewpoint Vista in a mid-to-scale construction or engineering organization.
* Strong understanding of Vista's modules including Job Cost, General Ledger, AP/AR, Payroll, Project Management, and Purchasing.
* Experience with Viewpoint Vista's SQL database, Crystal Reports, and/or SSRS.
* Solid understanding of business process workflows in construction accounting and operations.
* Excellent problem-solving and analytical skills.
* Strong verbal and written communication skills.
* Experience working with cross-functional teams in an enterprise environment.
Preferred:
* Bachelor's degree in information systems, Business Administration, or a related field.
* Experience with Trimble Suite 1, Vista Web, Viewpoint One, or other cloud-based Viewpoint products.
* Familiarity with scripting tools, AgilePoint, API integrations, Ryvit, and other middleware platforms.
* Project management experience or certifications (e.g., PMP, Agile).
Travel
Travel is to and from branch office locations in VA and NC
Work Environment
While performing duties on this job, the Director will be exposed to the typical business office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use their hands and fingers to type on a keyboard and/or office phone and to sort through business files. They are frequently required to sit, stand, walk, talk, and hear. They must be able to lift up to 25lbs. Specific vision abilities include close vision, midrange vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type
This is a full-time position which will typically involve 40 hours per week.
AAP/EEO Statement
It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Nearest Major Market: Richmond
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$117k-164k yearly est. 17d ago
IT Support Technician
Tivolisworld
Information technology consultant job in Richmond, VA
About the Role: Tivoli'sWorld Staffing is seeking a dependable and technically skilled IT Support Technician to support our clients' growing technology needs. This position is ideal for candidates experienced in both on -site and remote technical support, capable of troubleshooting a variety of IT issues across hardware, software, and networks.
Key Responsibilities:
Provide front -line remote and on -site technical support for desktops, laptops, printers, and mobile devices
Troubleshoot a wide range of technical issues including software errors, hardware failures, and connectivity problems
Assist with user account setup, email configuration, password resets, and basic network access support
Guide users through issue resolution remotely via phone, email, or screen -sharing tools
Install, configure, and update operating systems and applications
Maintain ticket logs, documentation, and escalate complex cases to senior support when necessary
Ensure client systems follow company policies and meet security standards
Requirements
Skills & Qualifications:
Strong troubleshooting skills across hardware, software, and networking environments
Proficient in remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop, Zoom, etc.)
Familiarity with Windows, mac OS, and basic mobile operating systems
Experience with cloud platforms and business applications like Microsoft 365 and Google Workspace
Clear communication skills and a professional, customer -focused approach
Ability to multitask and prioritize in a fast -paced support environment
Preferred Certifications (not required):
CompTIA A+ or Network+
Microsoft Certified: Modern Desktop Administrator Associate
Google IT Support Professional Certificate
Education & Experience:
Associate degree in IT, Computer Science, or related field
1-2 years of prior helpdesk or IT support experience
Benefits
Benefits of Working with Tivoli'sWorld:
Competitive bi -weekly pay
Temp -to -perm growth opportunities with reputable companies
Hands -on experience with varied client environments
Flexible assignments including remote and hybrid options
Supportive agency team helping match you with the right roles
Quick onboarding process and access to tools you need to succeed
Join a network of professionals who thrive in dynamic, tech -driven environments. Apply today and take the next step in your IT support career with Tivoli'sWorld.
$39k-66k yearly est. 60d+ ago
Server, Network, Desktop Professionals for King George County
Management Applications
Information technology consultant job in Richmond, VA
Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking high-level Server and Network Management and Desktop Support Professionals.
Job Responsibilities and Experience:
Experience servicing customers' mission critical computer and network equipment, with multiple location user base of no less than 200 workstations, 10 servers using Microsoft Windows, 7 operating systems, and Windows 2008 and 2012 Server and Microsoft Virtual Servers (VM Ware).
A. Thorough and extensive experience working with Windows 7, 8.1, & 10 Operating Systems.
B. Thorough and extensive experience working with multiple Windows network server platforms (i.e. 2008, 2012).
C. Thorough and extensive experience working with Microsoft System Center software.
D. Thorough and extensive experience working with Microsoft Exchange (2010, 2013) to include migrations.
E. Thorough and extensive experience working with FortiNet and Cisco Firewall hardware/software.
F.Thorough and extensive experience working with large-scale storage devices (StoneFly, Buffalo & TerraStation).
G. Thorough and extensive experience working with VOIP phone systems (Cisco, Zultys, Avaya).
H. Certified in, and working knowledge/experience with, the standards of security of the Supreme Court of Virginia, for the design and implementation of secure network infrastructures.
I. Certified in, and working knowledge/experience with, the standards of security of Virginia State Police, with regards to VCIN, LiveScan, and related Firewall security practices.
J. Work closely with the IT Department to coordinate Network Service calls.
K. Install, configure, support, and document network server hardware. Installation shall include where applicable, delivery, unloading, uncrating, assembling in server rack structures or fixtures as required, connection of all components of the system, and all other related work including the final “burn in” of the system as needed.
L. Diagnose and repair computer hardware and peripheral equipment such as, personal computers, laptops, tablets, monitors, printers, scanners, keyboards, cameras, and other equipment when IT Staff is not in the office.
M. Diagnose and repair network hardware and peripheral equipment such as hubs, switches, routers, media converters, fiber optic repeaters, network connections, and test/evaluate new hardware as needed.
N. Maintain documentation of services provided to each item of equipment for KGC's evaluation and provide the IT Staff with copies of the documentation.
O. Coordinate troubleshooting with KGC's telecommunications providers when outages occur that affect KGC's data, voice and fax services if the IT Staff is out of the office.
Available Positions:
Server Administrator/Engineers
Network Administrator/Engineers
Desktop Support
Certifications:
CompTIA A+ Certified, Microsoft (MCP) and Network (CCNA, CCNP) Certified Engineers
Required Education:
4-year degree preferred. MAI will consider 2-year degrees with exceptional experience.
Job Application Instructions:
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.
$64k-95k yearly est. 60d+ ago
IT Systems Administrator
Acoustical Solutions 3.7
Information technology consultant job in Richmond, VA
The IT Systems Manager is responsible for maintaining and continuously improving technology systems across the company, including but not limited to the ERP/CRM system, networking, systems security, phone systems, internet connectivity, and user hardware. The role is also responsible for user training, user support, and process improvements as requested by internal customers. Also, continuously analyzes technology needs, recommends solutions, defines, and manages project implementations and drives lean process improvements. This position understands, communicates, interprets, and documents business processes and requirements, resulting in a high level of satisfaction by all users and management. This position is responsible for managing and supporting all technology systems, including but not limited to, network infrastructure and architecture, communications systems, Microsoft ERP and CRM systems, Microsoft Office suite of products. This position manages and directs all 3rd party systems vendors. This position is responsible for managing the IT budget.
$58k-76k yearly est. 60d+ ago
IT Procurement Analyst
Ask It Consulting
Information technology consultant job in Richmond, VA
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services.
Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Daily responsibility for supporting the Procurement / Finance team
To support IT division by overseeing an Outlook Mailbox routing for purchasing IT Goods and Services as well as Sharepoint. Daily accounting, and accounts payable activities. Performs adminstrative duties to support the division. Process invoices, procurement and reconciles vendor inquiries, request quotes for purchases of consumables for VDOT. Interprets and applies policies and interprets and develops procedures and processes in this area.
Oversees a wide range of administrative and technical functions necessary for effective office management. Independently performs all administrative and fiscal tasks with accuracy. Tasks include accounts payable and receivable, and procurement. Routinely responds to a variety of requests from agency management, external organizations, consultants and the general public.
Identify the technology business needs and technology products, services or solution that will best fulfill those needs while determining cost containment.
IT procurement liaison who works with VITA and NG, understanding technology in order to discuss contracts, licenses agreements, maintenance agreements and contracts.
Qualifications
Skilled functionality with SharePoint.
Skilled in the functionality of financial systems, Microsoft Office Suites, and other automated equipment and tools.
Skilled in English grammar with the ability to communicate effectively.
Considerable experience records management, governmental accounting, and financial management.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$72k-99k yearly est. 60d+ ago
Shared Services Technical Support Engineer
Collabera 4.5
Information technology consultant job in Glen Allen, VA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
We are looking for someone with both general desktop experience and customer software experience. In our experience, the candidates with the general desktop experience just don't have the acumen to take on custom, complex applications, or data issues.
Essential Responsibilities:
• Work with the functional engineering team in EU to grow domain expertise and become USCAN subject matter expert.
• Support USCAN project managers by performing system sweeps on install base and applying patches or plug-ins as needed.
• Act as a level 2 response service engineer as needed to resolve customer issues, including application errors, alerts, etc.
• Proactively monitor customer databases and resolve /communicate issues.
Desired Qualifications:
• Experience in providing remote technical support to external and internal customers
Qualifications
Required Qualifications:
• Bachelor degree in Electronics, Computer Science, InformationTechnology, Biomedical or Associates degree and 4 years of related industry experience
• Demonstrated strong networking skills, including understanding of OSI model, TCP/IP, Routing Concepts
• Knowledge of Win Server, UNIX and SQL.
• Knowledge of SQLServer and MySQL
• Strong customer interaction skills and customer focus
• Excellent communications and interpersonal skills, demonstrated ability to effectively interface with cross-functional teams and customers when needed.
• Experience managing and resolving customer requests through formal service ticket program such as ServiceNow
• Experience with applications Excel and Tableau
Additional Information
If you are interested and want to apply, Please contact:
Ujjwal Mane
************
****************************
$73k-96k yearly est. Easy Apply 3d ago
Network Support Technician
Serco 4.2
Information technology consultant job in Richmond, VA
Virginia Beach, Virginia, US Norfolk, Virginia, US Hampton, Virginia, US Chesapeake, Virginia, US Richmond, Virginia, US InformationTechnology 12555 Full-Time $5 - $200000 Description & Qualifications**
**Position Description & Qualifications**
Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia.
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes.
In this role, you will:
+ Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components
+ Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance
+ Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues
+ Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems
+ Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions
To be successful in this role, you will have:
+ An active DoD SECRET security clearance
+ An up to date Information Assurance Technical (IAT) Level II baseline certification
+ High School Diploma with 4 years technical training related to InformationTechnology, Cyber Security, Computer Science, or related discipline
+ IT related knowledge and experience particularly in providing AV/VTC support
+ Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems
+ Travel up to 10%
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.
Benefits - Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan that includes counseling conditions
+ Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
$41k-52k yearly est. Easy Apply 21d ago
IT Technician II
Sea World 3.6
Information technology consultant job in Williamsburg, VA
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
Full-Time IT Technician II
The IT Technician II, will be supporting both Busch Gardens Williamsburg and Water Country USA
What you get to do:
Install, maintain and troubleshoot multiple POS systems and associated hardware.
Install, maintain and troubleshoot fiber optic and ethernet cabling.
Assist with new user network access setup.
Perform basic laptop and desktop hardware diagnostics and repair.
Perform service transition tasks according to ITIL methodology processes (Asset management, change management, knowledge management-SOP management)
Perform service operation tasks according to ITIL methodology processes (Event management, incident management, problem management, request fulfillment, access management)
Interact professionally with other departments and outside vendors.
Manage single projects to ensure they are completed on time, on budget, and according to the department's needs.
Interact with corporate IT and vendors to isolate and repair software issues remotely.
Assist users with laptop set up and testing.
Assist with troubleshooting logical/physical networking issues.
Assist with troubleshooting complex telephony issues.
Work with IT team members on event set ups and department moves.
Assist with repair parts and receiving process.
Other duties as assigned.
What it takes to succeed:
1-3 years of experience working with PC, Security Systems (CCTV and access control), Telecom, System Support and/or Network experience preferred.
High school diploma or equivalent
Must be 18 years old or older.
Must possess a valid, state-issued driver's license.
Working knowledge of Windows, Cisco IOS, and/or Avaya
Excellent written/verbal communication skills and be comfortable speaking over a radio.
Basic math skills
Basic analog phone troubleshooting skills
Able to recognize and address service design (according to ITIL methodology processes) concerns; to include service levels, availability management and information/physical security management.
Able to lift up to 75 pounds and push/pull up to 150 pounds.
Able to climb ladders and be comfortable working at heights up to 100 feet.
Comfortable working around fumes/dust/odor
Comfortable working around animals
Able to work in all weather conditions.
Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.
Available to support an on-call rotation to assist with after-hours needs.
The perks of the position:
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401K Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Tuition Reimbursement
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
$40k-84k yearly est. Auto-Apply 2d ago
IT Support Technician
Insight Global
Information technology consultant job in Mechanicsville, VA
Insight Global is looking for a IT Support Technician to handle incoming support requests and deliver prompt, high-quality customer service. This role involves direct communication with clients, diagnosing issues on their systems, and collaborating closely with the IT team to resolve technical problems.
The ideal candidate will demonstrate strong analytical and troubleshooting abilities, remain calm and effective under pressure, and show a proactive attitude toward learning and team contribution. Enthusiasm, adaptability, and a commitment to continuous improvement are key to success in this position.
The pay rate for this position is $18-22hr depending on experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Strong verbal and written communication skills.
- Ability to diagnose and resolve technical issues efficiently.
- Proficiency in hardware and software troubleshooting.
- Experience with system configuration and installation.
- Familiarity with ticketing systems and incident tracking.
- Ability to prioritize tasks and manage time effectively.
- Customer-focused mindset with a commitment to service excellence.
- Willingness to work flexible hours and adapt to changing schedules.
- Team-oriented with a proactive approach to learning and collaboration.
$18-22 hourly 2d ago
IT Security Analyst 4
Nextgen Solutions Corp 3.6
Information technology consultant job in Richmond, VA
Number of positions: 1
Length: 12Months +
Work Address: Richmond, VA
Immediate Interviews In Person Interview
IT Security Analyst 4
Hybrid (ONSITE Required: 2-3 days/week)
Document and address organization\'s information security, cybersecurity architecture, and systems security engineering requirements throughout the acquisition life cycle.
3 days - on site -2 days - remote
Notes from the manager:
For this position we are really looking for someone who is strong in Security Operations (Vulnerability Management, Penetration Testing, Incident Response, Identity Access Management, etc.). A few of the candidates were strong in Risk Management (Risk Assessment, Data Classification, Audits, etc.) but we already have those skills on our team. The remaining candidates mostly struggled to answer basic technical questions relating to security and seemed to mostly come from more IT Operations backgrounds. We are looking for an experienced person as this is not an entry level opening.
General things to consider when screening:
1. Experience with vulnerability management is key for this position.
2. Experience with application penetration is key for this position.
3. Experience with Dev SecOps/Secure Software Development Lifecycle (Secure SDLC/SSDLC)/Secure by Design is key for this position.
4. Scripting and automation experience is highly desired for this position.
5. Interpersonal skills and being able to talk with and manage stakeholders are key for this position.
Analyze the security impact of application, configuration, and infrastructure changes to ensure compliance with the security standard as part of the change management lifecycle.
Assess the configurations of applications, servers, and network devices for compliance with the security standard.
Analyze and document how the implementation of new system or new interfaces between systems impacts the security posture of the current environment.
Assess and document the security impact and risks of newly discovered vulnerabilities in the environment.
Coordinate resolution of application and infrastructure security vulnerabilities with System Owners, IT, and vendors. Track resolution of vulnerabilities and provide regular updates to management.
Coordinate resolution of endpoint security vulnerabilities with users and provide regular updates to management.
Respond to, and investigate, security incidents and provide thorough post-event analyses.
Perform internal application penetration testing, document findings, and recommend improvements to improve the organizations security posture.
Complete annual password security audits and coordinate completion of agency wide user access audits in compliance with the security standard.
Determine the protection needs (i.e., security controls) for the information system(s) and network(s) and document appropriately.
Create and maintain desk procedures and process documentation for all responsibilities.
Required/Desired Skills
Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required.
Skill Matrix (Please fill the last two columns of this matrix)
Experience with Business workflow processes
Required / Desired
Amount
of Experience
Years of Experience
Last Used
NIST 800-53 rev 5 and/or Criminal Justice Information System (CJIS) specifications for an information security management system.
Required
5
Years
Software development lifecycle, vulnerability management processes, role-based authentication methodologies, etc.
Required
5
Years
Familiarity with programming languages such as Python, Java, JavaScript, C++, C#, SQL, HTML, CSS, and/or COBOL.
Required
5
Years
Expertise in using automated vulnerability scanners like Nessus, Qualys, Retina, and/or Tenable.
Required
5
Years
Familiarity with web application security testing tools like Burp Suite, Fortify, and/or AppScan.
Required
5
Years
Basic scripting skills (e.g. WDL, VBScript, JavaScript, PowerShell, Python) for automation
Required
5
Years
IT security or risk assessment certifications are advantageous (CISM, CCSP, CISSP, CEH, CompTIA Pentest+ and/or CompTIA Security+)
Required
5
Years
$72k-97k yearly est. 7d ago
IT Senior Systems Engineer
Workforce 4.3
Information technology consultant job in Richmond, VA
Job Title: IT Senior Systems Engineer Pay Rate: $100K- $110K per year
Schedule: 9:00AM - 5:00PM
The Senior Systems Engineer is responsible for ensuring the stability, integrity, and efficiency of the organization's information systems that support core business functions. This includes monitoring, maintaining, supporting, and optimizing all IT infrastructure, networked software, and associated operating systems to ensure reliable performance and operational excellence.
Key Responsibilities:
Collaborate with the IT team to ensure smooth and reliable network and systems operations.
Design and deploy new applications and enhancements to existing applications, software, and operating systems.
Conduct cost-benefit and return-on-investment analyses for proposed systems to assist management in decision-making.
Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
Evaluate the efficiency and effectiveness of existing systems; develop and implement strategies for improvement.
Develop system design models, specifications, diagrams, and documentation to guide the IT team.
Perform server and security audits, backup procedures, and disaster recovery testing in alignment with company continuity plans.
Integrate and maintain servers, including cloud, email, print, and backup systems, within the organization's IT infrastructure.
Ensure reliable system connectivity across all network infrastructure, servers, software, and applications.
Create and maintain documentation for system configurations, processes, and service records.
Ensure compatibility and interoperability of all in-house computing systems.
Monitor and test system performance; prepare and present performance reports and statistics.
Provide training and orientation to end users on newly implemented or updated systems.
Mentor and provide technical guidance to junior team members.
Skills and Qualifications:
Proven experience in designing, developing, and implementing IT infrastructure systems and related applications.
Strong understanding of systems planning, security principles, and infrastructure management best practices.
Hands-on experience with Aruba network infrastructure (switches, routers, wireless access points).
Proficiency with Microsoft Windows Server environments (physical and virtual).
Experience managing VMware virtualized environments.
Skilled in Microsoft 365 configuration and administration.
Experience with networked storage systems and data backup solutions.
Excellent understanding of organizational goals and IT alignment strategies.
Strong knowledge of data security, privacy practices, and applicable regulations.
Effective project management, analytical, and problem-solving abilities.
Exceptional written, verbal, and interpersonal communication skills.
Ability to make sound independent decisions based on expertise and judgment.
Strong troubleshooting skills and customer service orientation.
Highly organized, detail-oriented, and self-motivated with the ability to prioritize tasks in high-pressure environments.
Collaborative mindset and ability to work effectively within a team environment.
$100k-110k yearly 60d+ ago
Local to VA ( Richmond )_ Systems Engineer (Web Infrastructure exp)
360 It Professionals 3.6
Information technology consultant job in Richmond, VA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging InformationTechnology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for a System Engineer in RichmondVA to provide technical guidance, expertise and support in the areas of server and application architecture, systems integration, code deployments, troubleshooting and Internet/Intranet deployment.
Qualifications
Experience and skills in prevailing industry architecture and engineering methodologies such as ITIL.
Able to analyze business requirements and define solutions to address complex business needs.
Extensive systems administration experience on the Windows Server platform.
Experience in web infrastructure design and operations including IP, HTTP, HTTPS, STP, load balancing, clustering, firewall rules, failover, monitoring, diagnostics, and performance tuning, etc.
Experience architecting Microsoft Internet/Intranet solutions. Possess high aptitude for problem-solving and trouble-shooting.
Knowledge of requirements and tools used for application and server hardening.
Creates and executes work plans/scripts for review by senior systems engineer for application deployment.
Additional Information
In person interview is acceptable.
$93k-118k yearly est. 60d+ ago
Engineer, Software & Information Platform
Cardinal Health 4.4
Information technology consultant job in Richmond, VA
**What Software & Information Platforms contributes to Cardinal Health** InformationTechnology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers InformationTechnology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other InformationTechnology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$94.9k-135.6k yearly 35d ago
Systems Engineer
Lucky Strike Entertainment 4.3
Information technology consultant job in Mechanicsville, VA
WHO WE ARE
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
WHAT WE LOOK FOR
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
WHAT TO EXPECT
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Systems Engineer's role is to manage and tune enterprise computer software systems. This includes network components, network connections, installation, administration, monitoring and ongoing optimization of servers, client systems and related components” to “The Systems Engineer designs, implements, maintains, and monitors complex technical systems to ensure efficient and reliable operation throughout their entire life cycle, focusing on how all individual components work together to achieve a larger goal. Tasks include system installation and upgrades, troubleshooting technical issues, developing security, monitoring, and backup strategies, and collaborating with stakeholders to optimize performance and meet organizational needs
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following.
Strategy & Planning:
· Participate in, support, and implement capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users, systems, telecommunications, and network engineering.
· Develop and implement strategies for client/server deployments; design the infrastructure required to support those strategies.
· Coordinate with business application, systems, telecommunications, and network engineering in the design and review of new client/server systems, applications, storage, and hardware; conduct capacity planning and reporting as needed.
· Lead, coordinate and participate in key process improvements as they relate to the client/server environment.
· Coordinate and collaborate with network, systems, and telecommunications engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate servers and workstations to meet business demands.
· Establish and implement policies, procedures, and technologies to ensure client/server security.
Acquisition & Deployment:
· Conduct research on client/server hardware, software, and protocols in support of procurement and development efforts.
· Coordinate with network, telecommunications, and systems engineering, business application, and database administration functions to implement client and server systems that utilize industry best practices to meet corporate objectives.
· Deploy workstations, servers, printers, scanners, firewalls, encryption systems, VoIP, and all host security systems.
Operational Management:
· Manage all client and server operating systems, VoIP systems, and end-user software.
· Create and modify shell scripts as required.
· Ensure the integrity and security of enterprise data on host computers in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.
· Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
· Manage enterprise directory services and supporting server infrastructure.
· Manage Office 365 accounts, synchronization with on-premise Active Directory, and manage license provisioning
· Perform file system configuration and management; define and perform server backups and recovery procedures.
· Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and workstations. Escalate incidents as necessary.
· Support application development teams throughout project lifecycles.
· Monitor and test system performance and provide performance statistics and reports.
· Recommend, schedule, and perform software and hardware improvements, upgrades, patches and reconfigurations.
· Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
· Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
· Manage Cloud services and infrastructure
· Manage and/or provide guidance to junior members of the team.
· Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.
· Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES: N/A
QUALIFICATIONS: The Systems Engineer possesses a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals
(customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).
The Systems Engineer must be a strong team player, and be able to communicate information across a diverse and varied workforce.
EDUCATION AND CERTIFICATION :
· Bachelor's Degree in Computer Engineering, Computer Science, IT, Information Assurance, or related field.
· Minimum 5 years professional experience with InformationTechnology and Information Security.
KNOWLEDGE AND EXPERIENCE:
· Extensive working technical knowledge of network, server, VoIP, and PC operating systems, including Cisco IOS, Windows Server 2008/2012/2016/2019/2022/2025, VMWare 6.x/7.x/8.x, Linux, Windows 7/8/10/11, including embedded versions.
· Working technical knowledge of current systems software, protocols, and standards, including Microsoft System Center.
· Strong Powershell and other scripting language experience
· Strong experience with Microsoft Azure, deployment of applications in cloud environments, Office 365
· Strong knowledge of local and wide area network administration.
· Hands-on software and hardware troubleshooting experience.
· Experience with data management, including administration of Cohesity, HPe Nimble, and Pure Storage systems.
· Experience documenting and maintaining configuration and process information.
· Good understanding of the organization's goals and objectives.
· Knowledge of applicable data privacy practices and laws.
· Knowledge if ITSM systems and Change Management.
· Good working knowledge of Active Directory, GPOs, and SAML 2.
· Technical knowledge of MS Exchange, Sharepoint, SQL, Solarwinds, and Teams, a plus.
WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time. Engineer on-call rotation.
#LI-KK1
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $87,000 - $105,000 anually.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$87k-105k yearly Auto-Apply 60d+ ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Richmond, VA?
The average information technology consultant in Richmond, VA earns between $63,000 and $114,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Richmond, VA
$85,000
What are the biggest employers of Information Technology Consultants in Richmond, VA?
The biggest employers of Information Technology Consultants in Richmond, VA are: