Inside sales account manager vs dell technician

The differences between inside sales account managers and dell technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an inside sales account manager, becoming a dell technician takes usually requires 1-2 years. Additionally, a dell technician has an average salary of $66,803, which is higher than the $60,413 average annual salary of an inside sales account manager.

The top three skills for an inside sales account manager include customer service, account management and CRM. The most important skills for a dell technician are technical support, desktop computers, and network printers.

Inside sales account manager vs dell technician overview

	Inside Sales Account Manager	Dell Technician
Yearly salary	$60,413	$66,803
Hourly rate	$29.04	$32.12
Growth rate	5%	10%
Number of jobs	157,914	53,306
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 40%
Average age	46	42
Years of experience	8	2

Inside sales account manager vs dell technician salary

Inside sales account managers and dell technicians have different pay scales, as shown below.

	Inside Sales Account Manager	Dell Technician
Average salary	$60,413	$66,803
Salary range	Between $40,000 And $90,000	Between $41,000 And $108,000
Highest paying City	Seattle, WA	-
Highest paying state	Oregon	-
Best paying company	Apple	-
Best paying industry	Technology	-

Differences between inside sales account manager and dell technician education

There are a few differences between an inside sales account manager and a dell technician in terms of educational background:

	Inside Sales Account Manager	Dell Technician
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 40%
Most common major	Business	Computer Science
Most common college	University of Southern California	University of Pennsylvania

Inside sales account manager vs dell technician demographics

Here are the differences between inside sales account managers' and dell technicians' demographics:

	Inside Sales Account Manager	Dell Technician
Average age	46	42
Gender ratio	Male, 56.6% Female, 43.4%	Male, 88.4% Female, 11.6%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage	7%	11%

Differences between inside sales account manager and dell technician duties and responsibilities

Inside sales account manager example responsibilities.

Utilize SalesForce to manage customer activity.
Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Construct custom dashboards and sales reports within SalesForce showing real time status.

Dell technician example responsibilities.

Serve as a SME and the main point of contact when agents and other leads have questions.
Provide installation and life-cycle maintenance of PCs, and LAN network connectivity equipment.
Install and test PCs, fix performance issues, repair PCs in offices, homes, computer stores with servicing departments.
Contract to provide installation and troubleshooting services which combine GPS and wireless technology with powerful golf course management applications.
Log all calls and enter incidents into the Altiris ticketing system.
Gain experience with Symantec client management system Altiris.

Inside sales account manager vs dell technician skills

Common inside sales account manager skills

Customer Service, 16%
Account Management, 9%
CRM, 9%
PowerPoint, 5%
Salesforce, 4%
Outbound Calls, 4%

Common dell technician skills

Technical Support, 15%
Desktop Computers, 14%
Network Printers, 10%
Software Issues, 7%
Remote Support, 5%
Hardware Replacement, 5%

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Inside Sales Account Manager
Inside Sales Account Manager vs Dell Technician

Updated January 8, 2025

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