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Inside sales account manager vs outside sales manager

The differences between inside sales account managers and outside sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales account manager and an outside sales manager. Additionally, an outside sales manager has an average salary of $84,408, which is higher than the $60,413 average annual salary of an inside sales account manager.

The top three skills for an inside sales account manager include customer service, account management and CRM. The most important skills for an outside sales manager are product knowledge, CRM, and customer service.

Inside sales account manager vs outside sales manager overview

Inside Sales Account ManagerOutside Sales Manager
Yearly salary$60,413$84,408
Hourly rate$29.04$40.58
Growth rate5%5%
Number of jobs157,914138,054
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 63%
Average age4646
Years of experience88

What does an inside sales account manager do?

An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

What does an outside sales manager do?

An outside sales manager is responsible for monitoring the sales staff performance in selling goods and services to existing and potential clients and ensuring that the team meets sales objectives. Outside sales managers set reasonable sales targets and establish techniques to maximize the staff's efficiency and productivity. They regularly connect with the clients to determine their needs and make any adjustments to business plans as needed. An outside sales manager should have excellent knowledge of the current market trends to identify business opportunities that would generate more revenues and resources.

Inside sales account manager vs outside sales manager salary

Inside sales account managers and outside sales managers have different pay scales, as shown below.

Inside Sales Account ManagerOutside Sales Manager
Average salary$60,413$84,408
Salary rangeBetween $40,000 And $90,000Between $51,000 And $138,000
Highest paying CitySeattle, WAAlbany, NY
Highest paying stateOregonHawaii
Best paying companyAppleDominion Enterprises
Best paying industryTechnologyFinance

Differences between inside sales account manager and outside sales manager education

There are a few differences between an inside sales account manager and an outside sales manager in terms of educational background:

Inside Sales Account ManagerOutside Sales Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Inside sales account manager vs outside sales manager demographics

Here are the differences between inside sales account managers' and outside sales managers' demographics:

Inside Sales Account ManagerOutside Sales Manager
Average age4646
Gender ratioMale, 56.6% Female, 43.4%Male, 79.1% Female, 20.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between inside sales account manager and outside sales manager duties and responsibilities

Inside sales account manager example responsibilities.

  • Utilize SalesForce to manage customer activity.
  • Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
  • Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Construct custom dashboards and sales reports within SalesForce showing real time status.
  • Show more

Outside sales manager example responsibilities.

  • Manage a team of sales executives to establish and maintain professional relationships with healthcare professionals in their prospective territories.
  • Develop a complete marketing program where none previously exist, now serves as CRM base for company.
  • Used CRM tools in order to provide current and detail information relate to activities, opportunity pipeline, and close business.
  • Channele marketing through the establishment of international distributors servicing Mexico (Hermosillo, Mexicali, and Tijuana) and Korea.
  • Plan and schedule work perform by HVAC technicians.
  • Educate and present new approach to facility managers and plant managers including ROI analysis.

Inside sales account manager vs outside sales manager skills

Common inside sales account manager skills
  • Customer Service, 16%
  • Account Management, 9%
  • CRM, 9%
  • PowerPoint, 5%
  • Salesforce, 4%
  • Outbound Calls, 4%
Common outside sales manager skills
  • Product Knowledge, 12%
  • CRM, 10%
  • Customer Service, 10%
  • Sales Territory, 7%
  • Sales Strategies, 4%
  • Sales Growth, 3%

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