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The differences between intake coordinators and case coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intake coordinator and a case coordinator. Additionally, a case coordinator has an average salary of $41,179, which is higher than the $38,880 average annual salary of an intake coordinator.
The top three skills for an intake coordinator include patients, customer service and home health. The most important skills for a case coordinator are patients, social work, and customer service.
| Intake Coordinator | Case Coordinator | |
| Yearly salary | $38,880 | $41,179 |
| Hourly rate | $18.69 | $19.80 |
| Growth rate | 12% | 12% |
| Number of jobs | 44,773 | 73,596 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 59% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.
A case coordinator is responsible for assisting patients and families in receiving high-quality health care services, coordinating with medical institutions and professionals for medications and residential care resources. Case coordinators must have excellent communication and organizational skills, especially in reviewing patients' documents and insurance details for hospital admissions. For case coordinators employed in the community office, they also facilitate planning health care programs and activities to educate people about health awareness and management.
Intake coordinators and case coordinators have different pay scales, as shown below.
| Intake Coordinator | Case Coordinator | |
| Average salary | $38,880 | $41,179 |
| Salary range | Between $29,000 And $50,000 | Between $30,000 And $55,000 |
| Highest paying City | Chicago, IL | Kahului, HI |
| Highest paying state | North Dakota | Hawaii |
| Best paying company | Wilson Elser Moskowitz Edelman & Dicker Llp | Baptist Health |
| Best paying industry | Health Care | Finance |
There are a few differences between an intake coordinator and a case coordinator in terms of educational background:
| Intake Coordinator | Case Coordinator | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 59% |
| Most common major | Psychology | Psychology |
| Most common college | University of Pennsylvania | SUNY at Binghamton |
Here are the differences between intake coordinators' and case coordinators' demographics:
| Intake Coordinator | Case Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 16.6% Female, 83.4% | Male, 21.1% Female, 78.9% |
| Race ratio | Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1% | Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 53.8% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |