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Intake coordinator vs case management coordinator

The differences between intake coordinators and case management coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intake coordinator and a case management coordinator. Additionally, a case management coordinator has an average salary of $47,063, which is higher than the $38,880 average annual salary of an intake coordinator.

The top three skills for an intake coordinator include patients, customer service and home health. The most important skills for a case management coordinator are social work, patients, and customer service.

Intake coordinator vs case management coordinator overview

Intake CoordinatorCase Management Coordinator
Yearly salary$38,880$47,063
Hourly rate$18.69$22.63
Growth rate12%12%
Number of jobs44,773126,335
Job satisfaction4-
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 58%
Average age4343
Years of experience1212

What does an intake coordinator do?

An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.

What does a case management coordinator do?

The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

Intake coordinator vs case management coordinator salary

Intake coordinators and case management coordinators have different pay scales, as shown below.

Intake CoordinatorCase Management Coordinator
Average salary$38,880$47,063
Salary rangeBetween $29,000 And $50,000Between $33,000 And $65,000
Highest paying CityChicago, ILWashington, DC
Highest paying stateNorth DakotaHawaii
Best paying companyWilson Elser Moskowitz Edelman & Dicker LlpCiti
Best paying industryHealth CareGovernment

Differences between intake coordinator and case management coordinator education

There are a few differences between an intake coordinator and a case management coordinator in terms of educational background:

Intake CoordinatorCase Management Coordinator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 58%
Most common majorPsychologyBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Intake coordinator vs case management coordinator demographics

Here are the differences between intake coordinators' and case management coordinators' demographics:

Intake CoordinatorCase Management Coordinator
Average age4343
Gender ratioMale, 16.6% Female, 83.4%Male, 30.0% Female, 70.0%
Race ratioBlack or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1%Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.6% White, 53.8% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between intake coordinator and case management coordinator duties and responsibilities

Intake coordinator example responsibilities.

  • Help the individuals achieve those goals by working with them on action steps outline in the ISP.
  • Assist students on their IEP to complete activities and achieve annual goals relate to their transition into adulthood.
  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Assist senior paralegals with case management and jury trial preparation for patent infringement and securities litigation matters.
  • Update youth charts in regards to allergies, medication use, and immunization history at each visit.
  • Work with medical doctors' offices, facilities and patients to ensure correct CPT codes are being process for clinical reviewer.
  • Show more

Case management coordinator example responsibilities.

  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Discharge planning including but not limit to rehabilitation, durable medical equipment and home healthcare.
  • Provide counseling support to clients with mental illness, HIV/AIDS, autism, and handicaps.
  • Act as medical resource for appeals function.
  • Input client's information into HMIS portal database.
  • Design custom reports within AVAYA CMS used to assist with forecast and staff implementation.
  • Show more

Intake coordinator vs case management coordinator skills

Common intake coordinator skills
  • Patients, 21%
  • Customer Service, 11%
  • Home Health, 6%
  • Patient Referrals, 6%
  • Data Entry, 5%
  • Mental Health, 4%
Common case management coordinator skills
  • Social Work, 16%
  • Patients, 14%
  • Customer Service, 10%
  • Patient Care, 6%
  • Care Coordination, 6%
  • Discharge Planning, 4%

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