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Intake coordinator vs support coordinator

The differences between intake coordinators and support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intake coordinator and a support coordinator. Additionally, a support coordinator has an average salary of $41,144, which is higher than the $38,880 average annual salary of an intake coordinator.

The top three skills for an intake coordinator include patients, customer service and home health. The most important skills for a support coordinator are customer service, patients, and data entry.

Intake coordinator vs support coordinator overview

Intake CoordinatorSupport Coordinator
Yearly salary$38,880$41,144
Hourly rate$18.69$19.78
Growth rate12%12%
Number of jobs44,773103,838
Job satisfaction4-
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 65%
Average age4343
Years of experience1212

What does an intake coordinator do?

An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.

What does a support coordinator do?

A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.

Intake coordinator vs support coordinator salary

Intake coordinators and support coordinators have different pay scales, as shown below.

Intake CoordinatorSupport Coordinator
Average salary$38,880$41,144
Salary rangeBetween $29,000 And $50,000Between $29,000 And $56,000
Highest paying CityChicago, ILWashington, DC
Highest paying stateNorth DakotaIllinois
Best paying companyWilson Elser Moskowitz Edelman & Dicker LlpIBM
Best paying industryHealth CareTechnology

Differences between intake coordinator and support coordinator education

There are a few differences between an intake coordinator and a support coordinator in terms of educational background:

Intake CoordinatorSupport Coordinator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 65%
Most common majorPsychologyPsychology
Most common collegeUniversity of PennsylvaniaSUNY at Binghamton

Intake coordinator vs support coordinator demographics

Here are the differences between intake coordinators' and support coordinators' demographics:

Intake CoordinatorSupport Coordinator
Average age4343
Gender ratioMale, 16.6% Female, 83.4%Male, 29.4% Female, 70.6%
Race ratioBlack or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1%Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between intake coordinator and support coordinator duties and responsibilities

Intake coordinator example responsibilities.

  • Help the individuals achieve those goals by working with them on action steps outline in the ISP.
  • Assist students on their IEP to complete activities and achieve annual goals relate to their transition into adulthood.
  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Assist senior paralegals with case management and jury trial preparation for patent infringement and securities litigation matters.
  • Update youth charts in regards to allergies, medication use, and immunization history at each visit.
  • Work with medical doctors' offices, facilities and patients to ensure correct CPT codes are being process for clinical reviewer.
  • Show more

Support coordinator example responsibilities.

  • Manage a high-volume workload including verification of patient's Medicare and Medicaid.
  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Develop a management reporting system for payroll.
  • Repair and retrieve information from damage SQL databases.
  • Prepare written communications and PowerPoint presentations for executive staff.
  • Enter and save data utilizing SharePoint applications and processes.
  • Show more

Intake coordinator vs support coordinator skills

Common intake coordinator skills
  • Patients, 21%
  • Customer Service, 11%
  • Home Health, 6%
  • Patient Referrals, 6%
  • Data Entry, 5%
  • Mental Health, 4%
Common support coordinator skills
  • Customer Service, 19%
  • Patients, 11%
  • Data Entry, 7%
  • Developmental Disabilities, 5%
  • Social Work, 5%
  • Mental Health, 4%

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