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The differences between intake coordinators and support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intake coordinator and a support coordinator. Additionally, a support coordinator has an average salary of $41,144, which is higher than the $38,880 average annual salary of an intake coordinator.
The top three skills for an intake coordinator include patients, customer service and home health. The most important skills for a support coordinator are customer service, patients, and data entry.
| Intake Coordinator | Support Coordinator | |
| Yearly salary | $38,880 | $41,144 |
| Hourly rate | $18.69 | $19.78 |
| Growth rate | 12% | 12% |
| Number of jobs | 44,773 | 103,838 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 65% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.
A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.
Intake coordinators and support coordinators have different pay scales, as shown below.
| Intake Coordinator | Support Coordinator | |
| Average salary | $38,880 | $41,144 |
| Salary range | Between $29,000 And $50,000 | Between $29,000 And $56,000 |
| Highest paying City | Chicago, IL | Washington, DC |
| Highest paying state | North Dakota | Illinois |
| Best paying company | Wilson Elser Moskowitz Edelman & Dicker Llp | IBM |
| Best paying industry | Health Care | Technology |
There are a few differences between an intake coordinator and a support coordinator in terms of educational background:
| Intake Coordinator | Support Coordinator | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 65% |
| Most common major | Psychology | Psychology |
| Most common college | University of Pennsylvania | SUNY at Binghamton |
Here are the differences between intake coordinators' and support coordinators' demographics:
| Intake Coordinator | Support Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 16.6% Female, 83.4% | Male, 29.4% Female, 70.6% |
| Race ratio | Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1% | Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 11% | 11% |