International representative vs international customer service representative

The differences between international representatives and international customer service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an international representative, becoming an international customer service representative takes usually requires 6-12 months. Additionally, an international representative has an average salary of $90,362, which is higher than the $31,752 average annual salary of an international customer service representative.

The top three skills for an international representative include customer inquiries, customer orders and customer support. The most important skills for an international customer service representative are logistics, order entry, and customer orders.

International representative vs international customer service representative overview

	International Representative	International Customer Service Representative
Yearly salary	$90,362	$31,752
Hourly rate	$43.44	$15.27
Growth rate	4%	-4%
Number of jobs	82,708	185,293
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 50%
Average age	47	40
Years of experience	4	12

International representative vs international customer service representative salary

International representatives and international customer service representatives have different pay scales, as shown below.

	International Representative	International Customer Service Representative
Average salary	$90,362	$31,752
Salary range	Between $55,000 And $148,000	Between $24,000 And $40,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Minnesota
Best paying company	-	Valent BioSciences
Best paying industry	-	Health Care

Differences between international representative and international customer service representative education

There are a few differences between an international representative and an international customer service representative in terms of educational background:

	International Representative	International Customer Service Representative
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

International representative vs international customer service representative demographics

Here are the differences between international representatives' and international customer service representatives' demographics:

	International Representative	International Customer Service Representative
Average age	47	40
Gender ratio	Male, 45.9% Female, 54.1%	Male, 26.3% Female, 73.7%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%	Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 25.9% Asian, 5.9% White, 51.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	7%

Differences between international representative and international customer service representative duties and responsibilities

International representative example responsibilities.

Manage inventory, manufacturing quantity and schedule and source raw material by closely collaborating with marketing, OEM factory and consigners.
Expedite sales orders and shipping priorities with freight forwarders while ensuring excellent customer service.
Calculate monthly valuation of inventory for foreign subsidiaries according to GAAP.
Provide local ERP training in Mexico, Colombia, Brazil and Argentina.
Assist in the opening of the Argentina office and the setup of its ERP system to conform to the global standards.
Experience with shipping using different forwarders and parcel delivery companies.

International customer service representative example responsibilities.

Manage international and industrial pest control equipment sales using AS400 ordering system for company.
Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
Process return material requests and authorizations (RMA).
Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
Demonstrate superb organizational and multitasking abilities

International representative vs international customer service representative skills

Common international representative skills

Customer Inquiries, 24%
Customer Orders, 15%
Customer Support, 13%
Inbound Calls, 4%
International Travel, 3%
Customer Complaints, 3%

Common international customer service representative skills

Logistics, 10%
Order Entry, 9%
Customer Orders, 6%
International Customer Service, 6%
Customer Inquiries, 6%
Forwarders, 5%

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International Representative
International Representative vs International Customer Service Representative

Updated January 8, 2025

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