Medical office manager vs medical case manager

The differences between medical office managers and medical case managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical office manager and a medical case manager. Additionally, a medical office manager has an average salary of $46,435, which is higher than the $42,432 average annual salary of a medical case manager.

The top three skills for a medical office manager include patients, office procedures and payroll. The most important skills for a medical case manager are patients, rehabilitation, and care coordination.

Medical office manager vs medical case manager overview

	Medical Office Manager	Medical Case Manager
Yearly salary	$46,435	$42,432
Hourly rate	$22.32	$20.40
Growth rate	28%	28%
Number of jobs	100,339	85,820
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a medical office manager do?

A medical office manager is a healthcare expert who plans and oversees a clinic's or hospital's services, ensuring patients receive optimal care and service. They are mainly in charge of performing administrative tasks such as monitoring the daily operations at medical facilities, supervising and coordinating patient appointments and schedules, monitoring the inventory of supplies, processing purchase orders, studying feedback from different parties, and developing strategies to optimize operations. They must also respond to issues and concerns, resolving them promptly and professionally.

What does a medical case manager do?

The primary role of a Medical Case Manager is to monitor the patients treatment plan to ensure that physicians are doing their jobs properly. They are also responsible for improving the quality of patient services, increasing revenue, analyzing the information gathered by investigations, and reporting recommendations.

Medical office manager vs medical case manager salary

Medical office managers and medical case managers have different pay scales, as shown below.

	Medical Office Manager	Medical Case Manager
Average salary	$46,435	$42,432
Salary range	Between $29,000 And $72,000	Between $26,000 And $67,000
Highest paying City	New York, NY	Walnut Creek, CA
Highest paying state	New Jersey	California
Best paying company	Community Health Connections	AIG
Best paying industry	Health Care	Insurance

Differences between medical office manager and medical case manager education

There are a few differences between a medical office manager and a medical case manager in terms of educational background:

	Medical Office Manager	Medical Case Manager
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 57%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Michigan - Ann Arbor

Medical office manager vs medical case manager demographics

Here are the differences between medical office managers' and medical case managers' demographics:

	Medical Office Manager	Medical Case Manager
Average age	47	47
Gender ratio	Male, 11.0% Female, 89.0%	Male, 19.8% Female, 80.2%
Race ratio	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.5% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.5% Asian, 8.0% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between medical office manager and medical case manager duties and responsibilities

Medical office manager example responsibilities.

Manage and facilitate manuscript preparation of oncology clinical trials results arising from currently market and pipeline drugs.
Provide educational materials to patients and communicate with patients regarding inquiries and complaints to ensure patient satisfaction.
Attend many seminars concerning insurance procedures and updates on HIPPA regulations.
Maintain patient records, adhering to confidentiality policies and HIPPA regulations.
Perform x-rays as necessary and communicate with surgeons to interpret procedure clearly to Spanish speaking patients.
Protect the security of medical records and information in accordance with HIPAA regulations to ensure that confidentially are maintained.

Medical case manager example responsibilities.

Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
Facilitate rehabilitation plans with TPA/Provider/Treatment team to provide professional case management services to catastrophically injure patients after auto injury.
Collaborate with inpatient medical team and case management department to promote effective discharge planning and utilization management of hospitalize patients.
Coordinate medical management and vocational rehabilitation.
Attend weekly DHS case conferences to ensure client compliance and progress with obtaining and securing permanent housing.
Report, maintain, and update case data, goal attainment, and outcomes into the HMIS system.

Medical office manager vs medical case manager skills

Common medical office manager skills

Patients, 24%
Office Procedures, 7%
Payroll, 5%
Medical Billing, 4%
Patient Care, 4%
Front Desk, 4%

Common medical case manager skills

Patients, 18%
Rehabilitation, 8%
Care Coordination, 7%
Social Work, 6%
Home Health, 6%
Customer Service, 6%

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Medical Office Manager
Medical Office Manager vs Medical Case Manager

Updated January 8, 2025

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