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Medical receptionist jobs in Lubbock, TX - 36 jobs

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Medical Receptionist
Patient Service Specialist
Medical Records Clerk
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Front Desk Coordinator
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Patient Care Specialist
Scheduling Coordinator
  • Finite Scheduler

    Tropicale Foods, LLC

    Medical receptionist job in Lubbock, TX

    The finite scheduler is responsible for creating the daily production schedule based on capacity, material availability and supply needs. Success requires being able to work from your desk, in the plant and in the warehouse. This role makes effective business decisions, troubleshoots issues with the production team, inputs data in ERP system and ensures that the schedule minimizes changeovers and down time. The Finite Scheduler is a member of the Tropicale Foods Planning team and represents the business needs of the organization within the production facility. Direct Reports: None RESPONSIBILITIES · Coordinate daily production schedule with Planning, Procurement and Plant Operations teams · Adjust shared Production Schedule for washes and changeovers · Reconcile discrepancies between ERP data and physical inventories, Cycle Counts o Communicate issues i.e. shortages, inventory discrepancies · Monitor production progress and make ERP adjustments as needed · Create and close Deacom L2 and L1 production jobs daily · Review daily material inventory to ensure accurate supply availability and code date accuracy · Provide delivery schedules for milk, sugar and other commodities as needed · Create and oversee thaw schedule for frozen ingredients · Collaborate with Procurement on incoming material requirements · Monitor consumption to ensure proper materials usage QUALIFICATIONS Associate's degree or trade school equivalent is required Work experience in a manufacturing organization required Proficient in Microsoft Office with ERP knowledge Must be detail-oriented, curious and enjoy solving problems Strong teamwork, communication and decision-making skills Proven ability to effectively manage changing priorities Maintain a safe working environment in accordance with OSHA requirements PHYSICAL REQUIREMENTS While performing the duties of the job, the associate is regularly required to stand for an extended amount of time, walk and reach with hands and arms #Tropicale
    $32k-56k yearly est. 5d ago
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  • Front Desk Specialist

    Healthsource Chiropractic 3.9company rating

    Medical receptionist job in Lubbock, TX

    Replies within 24 hours Benefits: PTO and other great benefits Continuous clinical and business training Bonus based on performance Competitive salary Employee discounts If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are:Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do: Insurance verifications Create financial worksheets Deliver financial reviews with patients Make product and supplement recommendations based on the doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with the rest of the team to keep the clinic clean and clutter-free Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more is preferred but not required Previous experience in customer service must be demonstrated Proficiency in Microsoft Office and Windows is required Previous experience working with insurance carriers, CPT coding and insurance verifications If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $40,000.00 per year WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.
    $40k yearly Auto-Apply 60d+ ago
  • Medical Records Clerk

    Curo Health Services 3.6company rating

    Medical receptionist job in Lubbock, TX

    Expand Access. Ensure Compliance. Support Compassionate Care. We are seeking a dependable and detail-oriented Medical Records Clerk to join our hospice care team. In this vital administrative role, you will manage and maintain accurate patient records, ensure compliance with healthcare regulations, and provide essential office support to help our team deliver exceptional care. Your work enables our caregivers to focus on what matters most-making every moment count. Essential Functions: Maintain and close medical records in accordance with company policy. Review medical records to ensure completeness and compliance with written criteria. Identify and obtain missing chart information, including physician signatures and other required documentation. Manage appropriate release of information from hospice care to authorized parties, securing signed authorizations. Copy, mail, or hand deliver requested medical information accurately and timely. Collaborate with clinical staff to support timely and appropriate patient admissions. Provide general administrative support, including answering phones, ordering supplies, and data collection/entry. Conduct medical record audits as assigned. Participate in patient care coordination and hospice quality assessment and performance improvement programs. Purge closed case medical records, organize, box, and send them to archives. Develop and maintain a master patient index. Promote company core values consistently. Complete required compliance training annually. About You Education and Experience: High school diploma or equivalent required. Minimum three years of experience in office work or medical records department. Licenses and Certifications: Valid driver's license and current automobile insurance required. Specialized Knowledge and Skills: Excellent organizational, record keeping, filing, and typing skills. Strong oral and written communication skills. Proficient in documentation management. Ability to operate computers, fax machines, copiers, and cell phones effectively. Flexible and able to manage multiple tasks with composure. Ability to communicate effectively across diverse socioeconomic backgrounds. Responsible, mature, cooperative, and tactful in workplace interactions. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today and be a key part of compassionate care delivery. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $28k-32k yearly est. Auto-Apply 2d ago
  • Medical Records Clerk

    Gentiva Hospice

    Medical receptionist job in Lubbock, TX

    Expand Access. Ensure Compliance. Support Compassionate Care. We are seeking a dependable and detail-oriented Medical Records Clerk to join our hospice care team. In this vital administrative role, you will manage and maintain accurate patient records, ensure compliance with healthcare regulations, and provide essential office support to help our team deliver exceptional care. Your work enables our caregivers to focus on what matters most-making every moment count. Essential Functions: Maintain and close medical records in accordance with company policy. Review medical records to ensure completeness and compliance with written criteria. Identify and obtain missing chart information, including physician signatures and other required documentation. Manage appropriate release of information from hospice care to authorized parties, securing signed authorizations. Copy, mail, or hand deliver requested medical information accurately and timely. Collaborate with clinical staff to support timely and appropriate patient admissions. Provide general administrative support, including answering phones, ordering supplies, and data collection/entry. Conduct medical record audits as assigned. Participate in patient care coordination and hospice quality assessment and performance improvement programs. Purge closed case medical records, organize, box, and send them to archives. Develop and maintain a master patient index. Promote company core values consistently. Complete required compliance training annually. About You Education and Experience: High school diploma or equivalent required. Minimum three years of experience in office work or medical records department. Licenses and Certifications: Valid driver's license and current automobile insurance required. Specialized Knowledge and Skills: Excellent organizational, record keeping, filing, and typing skills. Strong oral and written communication skills. Proficient in documentation management. Ability to operate computers, fax machines, copiers, and cell phones effectively. Flexible and able to manage multiple tasks with composure. Ability to communicate effectively across diverse socioeconomic backgrounds. Responsible, mature, cooperative, and tactful in workplace interactions. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today and be a key part of compassionate care delivery. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $26k-33k yearly est. Auto-Apply 1d ago
  • Medical Records Clerk

    Gentiva Health Services 4.7company rating

    Medical receptionist job in Lubbock, TX

    Expand Access. Ensure Compliance. Support Compassionate Care. We are seeking a dependable and detail-oriented Medical Records Clerk to join our hospice care team. In this vital administrative role, you will manage and maintain accurate patient records, ensure compliance with healthcare regulations, and provide essential office support to help our team deliver exceptional care. Your work enables our caregivers to focus on what matters most-making every moment count. Essential Functions: + Maintain and close medical records in accordance with company policy. + Review medical records to ensure completeness and compliance with written criteria. + Identify and obtain missing chart information, including physician signatures and other required documentation. + Manage appropriate release of information from hospice care to authorized parties, securing signed authorizations. + Copy, mail, or hand deliver requested medical information accurately and timely. + Collaborate with clinical staff to support timely and appropriate patient admissions. + Provide general administrative support, including answering phones, ordering supplies, and data collection/entry. + Conduct medical record audits as assigned. + Participate in patient care coordination and hospice quality assessment and performance improvement programs. + Purge closed case medical records, organize, box, and send them to archives. + Develop and maintain a master patient index. + Promote company core values consistently. + Complete required compliance training annually. About You Education and Experience: + High school diploma or equivalent required. + Minimum three years of experience in office work or medical records department. Licenses and Certifications: + Valid driver's license and current automobile insurance required. Specialized Knowledge and Skills: + Excellent organizational, record keeping, filing, and typing skills. + Strong oral and written communication skills. + Proficient in documentation management. + Ability to operate computers, fax machines, copiers, and cell phones effectively. + Flexible and able to manage multiple tasks with composure. + Ability to communicate effectively across diverse socioeconomic backgrounds. + Responsible, mature, cooperative, and tactful in workplace interactions. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today and be a key part of compassionate care delivery. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-133085 Category: Branch Admin and Clerical Position Type: Full-Time Company: Gentiva Hospice
    $22k-28k yearly est. 1d ago
  • Dispatch - Scheduler - Shallowater

    Western Dairy Transport 4.0company rating

    Medical receptionist job in Shallowater, TX

    Job Summary: The Dispatch Scheduler coordinates and schedules dispatch operations ensuring timely and efficient service delivery, and maintains clear communication with team members, drivers, and customers. This role requires flexibility, as the Dispatch Scheduler will be on call to address urgent scheduling needs and operational issues and relay any revisions to the on-duty dispatchers, and inform management. Essential Job Functions: Exercises independent judgment to ensure all driver resources are allocated properly to ensure on-time pickups and deliveries Schedules drivers for pick-up and delivery; selects most efficient routes for each driver Audits TMW to ensure loads are properly updated and maintained in TMW and implement live protocols at all times Ensures customer destination assignments are met, communicates variance Audits loads and communicates deviations, internally and externally Conduct training with new dispatchers on scheduling processes and systems Provide support and assistance to other dispatchers, addressing their queries, and helping with any challenges they may encounter Communicate with customers and other terminal locations internally for additional freight based on resource needs Shifts resources to projects, lanes, and or balancing efforts Coordinates loads/lanes with various operating groups and or terminals Monitors priorities and expirations in TMW and coordinates with the appropriate individuals to get those priorities completed before the expiration to avoid downtime. Communicates load ETA's to customers as needed, and communicates to other dispatchers, management and other locations Takes incoming calls and diverts them to the appropriate team member, or assists in recording load data into TMW/Live Screen as needed Answer the phone in a professional manner Reports producer and customer call in promptly to management Maintains strong customer relationships with plants, dairies, and other terminals Maintains necessary records for the terminal Identify opportunities for process improvement and efficiencies and recommend enhancements Pre-plan and anticipate future driver overages/shortages to be proactive about requesting help or providing help to other locations Provide after-hours support as needed Other duties as assigned Qualifications: Required: High School Diploma or equivalent Valid Driver's license in state of residency with acceptable driving record Must be able to pass a pre-employment drug test and submit to the company random drug and alcohol program 1-2 years of experience in dispatch operations Proficiency in basic computer skills including Microsoft Office applications and Google Workspace Ability to communicate effectively with all levels of internal and external staff Ability to manage multiple tasks independently to meet deadlines Ability to adapt to changing schedules and priorities Ability to work any schedule including nights, weekends, and holiday Preferred: Associate degree in logistics, supply chain management, or related field Advanced knowledge of TMW Knowledge of DOT, FMCSA regulations or the transportation industry Ability to lead others and resolve conflict Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended period. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminal, safety lane, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach push and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds. Work Environment: The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment. Exposure to various climate conditions, fumes, dust, odors, oil/grease, and gasses.
    $34k-63k yearly est. 31d ago
  • Front Desk Coordinator - Lubbock

    Procare Injury Specialists

    Medical receptionist job in Lubbock, TX

    Job Description: Front Desk Coordinator - Lubbock, TX At ProCare Injury Specialists, we are a friendly, growth-oriented healthcare group proud to serve communities throughout Texas. As we continue expanding throughout the state, we are excited to bring our patient-centered, interdisciplinary approach to care to even more people. Our mission goes beyond the delivery of healthcare. We are dedicated to fostering a supportive atmosphere within our team and with our patients. This collaborative spirit is the foundation upon which we provide exceptional service to our patients daily, ensuring they receive not only care, but also an experience that reflects our commitment to treating everyone like a valued member of our extended family. We specialize in helping patients recover from injuries, including those sustained in auto accidents. By combining advanced treatment options with a compassionate approach, we guide our patients on the road to recovery, addressing their unique needs every step of the way. Whether it provides relief from pain or restoring mobility, we are here to help our patients reclaim their health and well-being. How You Will Make an Impact: As a Patient Services Coordinator at ProCare Injury Specialists, you'll be the first friendly face our patients see, setting a welcoming tone for their visit and helping to ensure a smooth and positive experience. You'll support our clinical team by managing appointments, coordinating schedules, and offering exceptional customer service, all while keeping patient data organized and up-to-date. If you're a detail-oriented team player who loves helping others and has a passion for making people feel at ease, we'd love to have you join our team! What You Will Do: Handle appointment scheduling, answer incoming calls, and follow up with patients Accurately enter patient information into our EMR system and manage new patient registrations Confirm and update patient demographic and insurance details Keep provider schedules running smoothly and ensure the clinic operates seamlessly Respond to patient inquiries, offering helpful information about our services and procedures Greet patients with a warm, friendly smile and make them feel right at home Assist with any other tasks to keep the clinic running efficiently and provide the best possible care to our patients Other duties as assigned Qualifications What You Will Bring: High school diploma or equivalent required. Exceptional communication skills, both verbal and written, with the ability to connect with patients and colleagues Spanish a plus (but not required). Strong organizational skills and the ability to stay calm under pressure. Experience with medical terminology and electronic medical records (EMRs) is a plus. A compassionate and empathetic demeanor with a professional attitude. Workplace Culture and Environment: Our workplace culture is rooted in support, collaboration, and genuine care. We treat every patient like family and foster a warm, welcoming environment where everyone works together with respect and kindness. Work Location: Lubbock, TX Work Hours: This clinic operates four days a week with no weekend hours. We offer competitive compensation and a comprehensive benefits package that includes health insurance, 401k, $25,000 company-paid life insurance, optional STD and LTD, and paid time off. Salary based on experience. We are an equal opportunity employer committed to a fair and impartial recruitment process for all qualified candidates, including veterans and individuals with disabilities. Clinic Information: *****************************
    $25k-33k yearly est. 3d ago
  • Patient Service Representative

    The Community Health Center of Lubbock, Inc. 3.6company rating

    Medical receptionist job in Lubbock, TX

    The Patient Service Representative (PSR) is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. The PSR schedules patient appointments according to Provider availability, explains intake forms to new patients and processes payments after treatment. As client-facing professionals, PSRs play a key role in representing the health center within the community. Duties and responsibilities for this role typically include: * Greeting patients professionally both in person and on the phone * Checking patients in and out * Answering telephones, distributing messages, and making appointments * Collect and records charges * Providing computer entry services * Applying screening procedures requiring application of computerized systems and evaluation of client income and verification of coverage * Maintaining detailed records and tracking of client information
    $31k-36k yearly est. 25d ago
  • Sr Patient Services Specialist - Access Center

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Medical receptionist job in Lubbock, TX

    This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities. Managing large amounts of inbound and outbound calls in a timely manner. Agents manage incoming calls, emails, or chats by greeting customers in a friendly and professional manner. Direct calls to appropriate departments (as needed) using advanced call routing systems. Guide caller through appointment scheduling and resolve appointment questions. Discuss outstanding balances and guide through payment plan. Transfer to Business Office if unable to create payment plan due to patient financial hardship. Identifying patient needs, clarify information, research every issue and provide solutions. D-escalating complaints, and updating account information. High school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.
    $34k-40k yearly est. 16d ago
  • ASSURE Patient Specialist - Lubbock, TX (Per Diem/On Call)

    Kestra Medical Technologies

    Medical receptionist job in Lubbock, TX

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.
    $25k-36k yearly est. 3d ago
  • Scheduling Coordinator

    Comfort Keepers-Lubbock 3.9company rating

    Medical receptionist job in Lubbock, TX

    Job Description Comfort Keepers has been a leader in providing uplifting in-home care for seniors and adults needing assistance for over 25 years. Our mission is to elevate the human spirit through personalized companion and personal care services, allowing our clients to maintain their independence and achieve the highest quality of life. Summary We are seeking a Scheduling Coordinator to join our dedicated team at Comfort Keepers. This role is essential in ensuring that our caregivers are effectively scheduled to meet the needs of our clients. This position plays a vital part in supporting our mission of providing exceptional care while maintaining a flexible work environment for our caregivers. Responsibilities Coordinate care with the Client Care Coordinator, family members, and other care providers. Responsible for updating the physical schedule within the scheduling software and communicating the shift expectations to the assigned team. Identifies and makes recommendations regarding any safety concerns of the caregiver or clients. Maintain accurate records of caregiver availability and client requests. Assist in developing care plans that align with client requirements and caregiver skills. Reviews daily care logs to ensure quality care is delivered. Answers potential client inquiries whether made via phone or web and schedules in home visits. Support administrative tasks related to scheduling and billing as needed. Foster positive relationships with caregivers to enhance team morale and efficiency. May be required to participate in on-call depending on the needs of the business. Determines client recovery activities for deactivations, hospitalizations, hours reductions and or canceled hours. Responsible for ensuring that clients value our services as outstanding. Other related duties as assigned Requirements High School Diploma or GED required Minimum 2 years related experience in scheduling or office management preferred. Strong computer literacy, including proficiency in Microsoft Office. Must be able to work under time pressures and manage multiple demands simultaneously. Organizational skills with attention to detail. Excellent communication skills, both verbal and written. Ability to manage multiple tasks efficiently in a fast-paced environment. Must posses customer service & problem solving skills. Familiarity with administrative support processes is a plus. Ability to work in the field, operate a motor vehicle, have a current valid driver's license and be insurable. If you are passionate about making a difference in the lives of others and thrive in a supportive environment, we invite you to apply today to join the Comfort Keepers family! Job Type: Full-time Benefits: Bereavement leave Health insurance On-the-job training Opportunities for advancement Paid jury duty Paid time off Vision insurance Wellness program Experience: Schedule management: 1 year (Preferred) Powered by JazzHR eq SrQTCAXr
    $26k-31k yearly est. 1d ago
  • Sr Patient Services Specialist

    Texas Tech University 4.2company rating

    Medical receptionist job in Lubbock, TX

    This position is responsible for ensuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash. Requisition ID 43496BR Travel Required None Pay Grade Maximum 18 Major/Essential Functions * Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the call appropriately. * Schedules patient appointments appropriately by following scheduling guidelines. * Handles patient messages delegated from the nurse, providers, and supervisor. * Greet all patients as they arrive at the clinic and certify that all patient information is updated and correct. * Follows appropriate procedures for checking patients in and out of the clinic. * Handles payment transactions and completes necessary batch closing and deposit documentation every day. * Maintains a clean waiting room and ensures all patients are informed about clinic delays. Grant Funded? No Pay Grade Minimum 15 Pay Basis Hourly Work Location Lubbock Preferred Qualifications * Experience in a clinical setting. * Experience working in a high-patient-volume clinic. * Experience using EPIC, Microsoft or CERNER. Department Ortho Surgery Dept Lbk Genl Required Attachments Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Occasional Duties Assists the managed care team with referrals, insurance verification and authorization. Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
    $30k-36k yearly est. 15d ago
  • Patient Authorization and Referral Representative - Grace Clinic Scheduling

    Providence Health & Services 4.2company rating

    Medical receptionist job in Lubbock, TX

    The primary function of this position involves answering telephone calls from physician offices, inside and outside of the clinic in order to facilitate proper handling of patients requiring pre-certifications, referrals, RQI numbers or any kind of authorization from an insurance company. Primary responsibilities include speaking with medical personnel from physician practices by phone and to gather appropriate patient information. This position reports to the Referral and Scheduling Supervisor or Clinic Supervisor/Manager. Providence caregivers are not simply valued - they're invaluable. Join our team at Grace Clinic Of Lubbock and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year Medical office experience. + 2 years customer service experience. + Experience using Microsoft based systems. Preferred Qualifications: + 2 years Medical office experience dealing with scheduling, telephone calls, prior pre-certification/ pre-authorization, as well as using an electronic medical record system. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 411048 Company: Covenant Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 8011 SCHEDULING 4515 MARSHA SHARP FWY Address: TX Lubbock 4515 Marsha Sharp Fwy Work Location: Grace Clinic Workplace Type: On-site Pay Range: $15.40 - $23.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $15.4-23.1 hourly Auto-Apply 15d ago
  • Patient Service Representative

    Community Health Center of Lubbock 3.6company rating

    Medical receptionist job in Lubbock, TX

    The Patient Service Representative (PSR) is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. The PSR schedules patient appointments according to Provider availability, explains intake forms to new patients and processes payments after treatment. As client-facing professionals, PSRs play a key role in representing the health center within the community. Duties and responsibilities for this role typically include: Greeting patients professionally both in person and on the phone Checking patients in and out Answering telephones, distributing messages, and making appointments Collect and records charges Providing computer entry services Applying screening procedures requiring application of computerized systems and evaluation of client income and verification of coverage Maintaining detailed records and tracking of client information Qualifications Education: High School graduate or GED. Preferred two semesters of college or four semesters of vocational training. Licensure: N/A Experience: Minimum two years' work experience in a clerical position. Post high school education may be substituted for this requirement. Language: English; bilingual (English/Spanish) preferred. Travel: Occasionally; valid Texas drivers' license and current auto insurance required; must have reliable and safe transportation. Hours of Work: 8am-5pm M-F with some weekend/evening work. KNOWLEDGE/SKILLS Knowledge Basic knowledge of HIPAA. Working knowledge of computers and general office equipment. Skills Strong organization skills. Able to handle multiple tasks at once. Ability to deal with tough situations with composure. Excellent public relations, communication, computer, basic math, and writing skills. Demonstrate excellent customer service skills and cultural competency. Active listening. Speech Recognition: The ability to identify and understand the speech of another person. BENEFITS Our staff enjoy a competitive compensation package, which includes the following benefits: Health Insurance Dental Insurance Vision Insurance Health Savings Account Company Paid Life Insurance 403(b) Retirement Plan 403(b) Retirement Plan Contribution Holiday Pay Paid Time Off Bank Company Paid Short and Long-Term Disability Insurance Company Paid Accidental Death and Dismemberment (AD&D) Insurance Employee Assistance Program and Emotional Health Support Line Extended Medical Leave Bereavement Leave Legal Insurance Gym Membership Discount Workers' Compensation Insurance CHCL's mission is to provide quality primary and preventative health care services to those in need. If you are aligned with CHCL's mission and love working in a fast-paced clinic setting, please apply today. CHCL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .
    $31k-36k yearly est. 19d ago
  • Patient Services Specialist

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Medical receptionist job in Lubbock, TX

    This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Greets patients professionally and courteously at the beginning and end of the visit. Requests insurance information and updates as necessary. Scans insurance and patient picture identification into the EMR. Correct patient's demographic information as necessary. Call patient to verify rescheduled appointments. Request any additional payments and schedule the next follow-up appointment and or testing. A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
    $34k-40k yearly est. 9d ago
  • Sr Patient Services Specialist

    Texas Tech University 4.2company rating

    Medical receptionist job in Lubbock, TX

    This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities. Requisition ID 43507BR Travel Required None Pay Grade Maximum 33.75 Major/Essential Functions * Coordinating healthcare services to control costs, improve quality, and ensure efficient delivery. * Obtaining authorization, Utilization management, compliance and patient/member support. * Key duties include reviewing service requests, managing provider relationships, implementing quality improvement initiatives, and staying updated on regulations to balance financial health with patient care. * Screening pre-certification requests, reviewing service utilization, assisting members with benefits, and facilitating communication. * Handles day-to-day tasks like screening requests, clarifying benefits. Grant Funded? No Pay Grade Minimum 15 Pay Basis Hourly Work Location Lubbock Preferred Qualifications * Minimum 3-5 years in patient services, healthcare administration, or clinic operations, with proven ability to manage complex patient cases and coordinate across multidisciplinary teams. * Typing ability with efficiency and high accuracy. * Skilled in data entry and electronic medical record (EMR/EHR) systems such as Cerner and Epic. * Experience in verifying insurance. * Proficient in Microsoft Office Knowledge of medical terminology. * Experience with the pre-certification process for insurance carriers. * Must be professional and punctual. Department SOM Admin PSS Lbk Required Attachments Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications High school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
    $30k-36k yearly est. 15d ago
  • Associate Patient Services Specialist - CMG HEALTHPLUS SHARED

    Providence Health & Services 4.2company rating

    Medical receptionist job in Lubbock, TX

    Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 408622 Company: Covenant Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Per-Diem Job Shift: Day Career Track: Admin Support Department: 8002 CMG HEALTHPLUS SHARED Address: TX Lubbock 2215 Nashville Ave Work Location: Covenant Medical Grp-Nashville Ave Workplace Type: On-site Pay Range: $13.66 - $20.48 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $13.7-20.5 hourly Auto-Apply 9d ago
  • Patient Services Specialist

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Medical receptionist job in Lubbock, TX

    This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Receive all incoming calls and faxes for the clinic and take information from incoming calls or faxes to handle or distribute them accordingly. Responsible for scheduling or rescheduling all patient appointments for the clinic. Working on the appointment reminder and wait list to ensure patients' appointments are scheduled as prescribed. Receive patients, verify and update their demographics and insurance information. Obtain current consents. Assist patients with forms. Scan appropriate forms and information in EMR(electronic medical records). Check patients out of the clinic, including copays and scheduling follow-up appointments. Prepare and organize daily deposits in accordance with the clinic's designated policies and procedures. Document collected funds correctly according to policy and procedure. Responsible for cash bags. Correspond with patients who have missed appointments. Obtain referrals for all plans that require a referral. Ensuring the patient's medical record number, provider and date of service are documented on the referral form. Contact patients regarding changed or rescheduled appointments and make the necessary updates in IDX. Obtain/update patient photo in the EHR(electronic health records) system. Obtain insurance authorizations and eligibility for essential personnel designation. A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
    $34k-40k yearly est. 38d ago
  • Sr Patient Services Specialist - Access Center

    Texas Tech University 4.2company rating

    Medical receptionist job in Lubbock, TX

    This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities. Requisition ID 43479BR Travel Required Up to 25% Pay Grade Maximum 16.50 Major/Essential Functions * Managing large amounts of inbound and outbound calls in a timely manner. * Agents manage incoming calls, emails, or chats by greeting customers in a friendly and professional manner. * Direct calls to appropriate departments (as needed) using advanced call routing systems. * Guide caller through appointment scheduling and resolve appointment questions. * Discuss outstanding balances and guide through payment plan. Transfer to Business Office if unable to create payment plan due to patient financial hardship. * Identifying patient needs, clarify information, research every issue and provide solutions. D-escalating complaints, and updating account information. Grant Funded? No Pay Grade Minimum 15.00 Pay Basis Hourly Schedule Details Monday - Friday from 8:00am to 5:00pm Work Location Lubbock Preferred Qualifications * 2 to 3 years in working in a clinical setting. * Experience using and knowledge of medical terms. Department SOM Admin PSS Lbk Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Evening EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications High school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
    $30k-36k yearly est. 17d ago
  • Associate Patient Services Specialist

    Providence Health & Services 4.2company rating

    Medical receptionist job in Plainview, TX

    Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Hosp Plainview (Methodist Hosp Plainview) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Please note the following important details regarding this position: + This posting is for multiple openings of an Associate Patient Services Specialist. + This role is an onsite position and will report onsite daily as scheduled. + This role requires for you to be located within a commutable distance of our office location listed below: + Texas: Plainview + Flexible and available to work weekends and holidays as scheduled, based on departmental needs and operational requirements. + Work Status Available: + Full time + Shifts Available: + Day Required Qualifications: + Demonstrated some knowledge of revenue cycle structure. + Familiar with hospital information systems; maintain computer and office equipment skills. + Ability to complete assigned functions . Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters. Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 413241 Company: Covenant Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 8001 RURAL HLTH WTFM Address: TX Plainview 2601 Dimmitt Rd Work Location: Covenant Health Plainview & Ctr for Outpt Diabetes Ed Workplace Type: On-site Pay Range: $13.66 - $20.48 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $13.7-20.5 hourly Auto-Apply 3d ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Lubbock, TX?

The average medical receptionist in Lubbock, TX earns between $24,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Lubbock, TX

$30,000
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