Medical receptionist jobs in Nanticoke, PA - 68 jobs

Job Description Rezolut Imaging is looking for a Patient Scheduler to join our team! Independent outpatient imaging center looking for a full-time patient scheduler Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Essential Functions of a Patient Scheduler Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests. Provides the first available appointment by matching patient preferences with specific scheduling guidelines. Collects and coordinates accurate basic registration, demographic, and insurance information. Processes multi-channel messages related to patient and physician requests. Functions as a team member to organize and prioritize responsibilities to complete daily work assignments. Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed. Education and Experience High School degree or equivalent Minimum of 1 year of prior medical scheduling experience preferred. High proficiency of PC systems, tools, and applications. What We Offer PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances for full-time employees 401(k) Retirement plan Employee Assistance Progra Rezolut University, a career pathways program to help further your career

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for an Medical Records Clerk who reports directly to the Branch Manager. This individual is responsible for managing, organizing, and safeguarding all clinical documentation and records to ensure compliance with state, federal, and accrediting regulations. This role supports efficient clinical operations by maintaining accurate and timely patient documentation, coordinating with field staff and physicians for required signatures, and ensuring that all records meet regulatory and agency standards. Pay: $16-$18/Hourly based on experience Schedule: M-F 8:30AM-5:00PM Office Address: 718 S State St, Clarks Summit, PA 18411 Benefits and Perks… Medical, Dental & Vision Insurance 401(k) with a 6% match Paid Time Off Employee Assistance Program Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!) Voluntary Term Life and AD&D Insurance Legal Services Insurance Short-Term and Long-Term Disability Accident, Critical Illness & Hospital Indemnity Insurance You will... Provide administrative and clinical support to the management team, nurses, caregivers, and other staff members as needed. Maintain and updates patient medical records in compliance with Medicare, Medicaid, and home health regulations. Review documentation for completeness, accuracy, and timeliness; follows up with employees on missing or incomplete information. Manage tracking, receipt, and filing of physician orders, care plans, and other required documents, ensuring all are signed, dated, and uploaded promptly. Monitor OASIS documentation and episode timelines to ensure timely submission and compliance. Coordinate with physicians' offices and clinical staff to obtain necessary signatures and correct deficiencies. Scan, index, and file all clinical and administrative documentation within the Electronic Health Record system. Ensure confidentiality and compliance with HIPAA and company privacy policies. Maintain organized electronic and paper filing systems for easy retrieval and auditing. Generate reports and assists with chart audits, surveys, and internal quality reviews. Collaborate with the clinical and administrative teams to ensure adherence to documentation standards. Assist with training field staff on documentation procedures and compliance expectations. Communicate effectively with clinical and administrative teams to ensure accurate record management. Provide excellent customer service to patients, families, physicians, and staff by responding promptly and professionally to requests. Support administrative operations including faxing, mailing, or scanning medical documentation as required. Participate in staff meetings and contributes to continuous improvement of recordkeeping processes. Provide exceptional customer service to patients, families, caregivers, and internal stakeholders. Address inquiries and resolve issues promptly and professionally. Manage incoming and outgoing communications, including phone calls, emails, and mail. Generate reports and maintains databases, inclusive of Home Health Platform, to track relevant data, including compliance with visits and physician's orders. Enter & update information and organizes & maintains electronic and physical files, ensuring confidentiality and compliance with regulatory requirements Participate in other projects or duties as assigned. We are excited to speak to someone with the following… High school diploma or equivalent required; associate degree in health information management or medical office administration preferred. Minimum one (1) year of experience in home health, healthcare administration, or medical records management required. Familiarity with home health regulations and documentation standards preferred. Proven experience in medical records, health information management, or clinical administrative support role, preferably in a home health or healthcare setting. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent attention to detail and accuracy in data entry and recordkeeping. Proficient in using office software (e.g., Microsoft Office Suite) and familiarity with electronic health records (EHR) systems. Strong verbal and written communication skills. Ability to maintain confidentiality and adhere to privacy regulations. Our Mission: To provide access to the care that matters for those who need it most. Our Values: Caring: We care about what we do and who we do it for. Collaborative: We value the perspective and experience of all. Dedicated: We are committed to making a real world impact. Purposeful: We know our work has meaning. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Medical Assistant/Patient Support Assistant- Immediate Care Position: Medical Assistant/Patient Support Assistant Location: Skokie, IL Full Time/Part Time: Full Time Hours: Rotating hours between 9 am- 7 pm Required Travel: Travel to other sites based upon department need What you will do: Answer phones Schedule appointments Collect co-payments Complete patient registration Provide other administrative support to the physician practice Check in and check out patient Verify insurances Greet patients and escort them to exam room Document vital signs, allergies, medications and reason for office visit Provide front office support as needed Perform basic vitals like BP, height and weight Phlebotomy and injections required What you will need: Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required. Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required. Experience: One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience. Benefits (For full time or part time positions): Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit *********************** When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. #ZRC

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job Description Are you a friendly and helpful person interested in showcasing your customer service skills? Then you're in luck! We're seeking a vibrant and enthusiastic individual to join our team as a full-time Dental Receptionist at River Street Dentistry in Plains, PA. If you're communicative, detail-oriented, and eager to please, this could be the job for you! Keep reading to learn just some of the reasons you should join our amazing team. PAY & PERKS Our Dental Receptionist earns competitive pay that reflects your experience. We provide super benefits and perks, including paid holidays, paid vacation, sick time, training, insurance benefits, and uniforms. As for your schedule, you typically work from: Monday and Thursday, 8:00 am - 5:00 pm Tuesday and Wednesday, 8:00 am - 6:00 pm Friday, 9:00 am - 11:00 am So, are you ready to join our dental dream team and make a difference in the lives of our patients? Apply today! ARE YOU A GOOD FIT? As a Dental Receptionist, you set the tone for each patient's appointment and directly contribute to the continued success of our practice. Assisting patients over the phone and in person, you answer questions, schedule appointments, and verify insurance information. You check patients in when they arrive, update their records, and collect payments. All the while, you uphold a pleasant attitude and do whatever you can to assist our patients and your administrative team. If you love interacting with people and are excited to learn the ins and outs of the dental world, this is the job for you! ABOUT US Our dedicated team at River Street Dentistry has been helping patients achieve excellent oral health since 1993. Whether patients need a general check-up, more comprehensive services, or cosmetic improvements, our tailored treatment plans and state-of-the-art procedures enhance the natural beauty of every smile. We love helping patients and are passionate about what we do, which is evident in our caring work culture. Join our team and become a part of a reputable dental practice that prioritizes growth, teamwork, and high-quality care! WE NEED YOU! Our ideal candidate meets the following qualifications: High school diploma or equivalent Excellent phone etiquette and strong communication skills Computer proficiency Helpful attitude, organizational skills, and fantastic problem-solving skills Relevant experience in a business office and knowledge of dental terminology would be preferred. Dental software experience would be a plus! If you think you've got what it takes, great! Applying is a piece of cake. You can finish our initial application in less than three minutes. Good luck - we're excited to meet you! Job Posted by ApplicantPro

The law firm of Marshall Dennehey seeks a full time Scheduling Clerk with 1+ years of experience for its Scranton, PA office. RESPONSIBILITIES: Maintain positive contact with clients, attorneys, and staff and observes confidentiality of client and Firm matters. Scheduling appointments and monitoring attorneys' calendars in MS Outlook. Record and enter motions, orders, depositions and court dates in MS Outlook. Engagement with opposing parties and court personnel. Able to work independently in a fast-paced environment while meeting deadlines. Exceptional telephone etiquette. Strong working knowledge of E-Courts, Microsoft Outlook, New York Unified Court System for Court Calendaring purposes. Communicating with covering attorneys. Monitoring cases for Court appearances including conferences, motion return dates, etc. Coordinating contact daily with attorneys and staff for calendar related issues. Follow for changes in local Court rules and individual judge rules. Able to perform under pressure. Calendar Clerk experience. Familiar with legal terminology and documents including, but not limited to: bill of particulars, discovery motions and responses to discovery demands. Must be able to support a team of attorneys for various legal arenas such as Casualty, Professional Liability, Workers' Comp, Labor Law, etc. Have extraordinary interpersonal and organizational skills. Be able to efficiently multitask and prioritize work and complete in a timely manner. Have knowledge of electronic filing requirements in State and Federal Courts. NJM Uploads (for NJ offices). Hearing letters for WC. MRM Gatekeeper. Confirm Attorney Calendars. Perform other related duties as assigned. Required to maintain an acceptable and appropriate attendance record. Regular in office attendance. REQUIRED SKILLS: Must have complete understanding of State and/or Federal court rules and procedures. Ability to efficiently manage multiple priorities. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Must have positive attitude and demeanor. Excellent phone etiquette a must. Must be able to utilize telephone system on relief coverage basis. Excellent organizational skills and attention to detail. Spelling must be accurate in order to file documents properly. Ability to assemble files and to file documentation in chronological order utilizing alphabetical and numerical filing guidelines. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks. Ability to function well in a high-paced and at times stressful environment. Able to work on a team. Proficient with Microsoft Office Suite and Microsoft Outlook. EDUCATION AND EXPERIENCE: High school diploma or its equivalent. Firm offers a sound future, competitive salary, and an excellent benefits package. Qualified candidates should submit resume for consideration. We are an Equal Opportunity Employer AA/M/F/D/V. #mdadm

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees. Job Duties Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information. Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone. Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate. Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately. Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered. Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling. Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution. Maintains compliance with registration accuracy. Minimum Qualifications High School Diploma/GED 1 year Customer service or 1 year Healthcare environment such as a hospital and/or physician office Computer and typing proficiency. Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness. Must successfully pass the required training in two attempts or less. Preferred Qualifications Associate's Degree Health care or related field 2 years registration/insurance verification in a health care setting Knowledge of medical terminology. Bi-lingual - Spanish/English. Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 2128 Blakeslee Boulevard Dr E Primary Location: Lehigh Valley Hospital- Carbon Position Type: Onsite Union: Not Applicable Work Schedule: Monday - Friday Variable Department: 1004-09388 Outpatient Registration Float - CC

Job Description We're making great healthcare easy for all. Will you join our team? Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors. Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential Key Responsibilities - your typical day Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients. Make outbound phone calls including following up on patient voicemails. Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence. Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs. Qualifications 6+ months' experience in a healthcare setting strongly preferred Strong phone skills, including active listening while researching the patient's account Familiarity with healthcare practices Excellent communication skills Ability to work independently with minimal supervision A minimum of a high school diploma or GED is required. Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting Experience on EMR, especially athena Net is preferred Get to know vybe We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. Ready to make a difference? Good, we are too! Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood! Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves. Grow your career as part of a caring team! You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed. We believe in the work we do and in having fun while doing it! We share your values! Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients. We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly. Ready to join our team? Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Standardized Patient simulates, in a consistent, disciplined, standardized manner, a patient in a medical situation for purposes of medical resident training. The Standardized Patient is a per diem position with no set schedule and no minimum hours of work guaranteed. Job Duties + Responsible to learn a case, based on a real patient other than themselves. + Interviewed and examined by learners as though they were that person in the doctor's office, clinic, or emergency department, giving that patient's history, and simulating their physical signs, such as pain or difficulty waking. + No invasive examinations are performed; no medications are given; no sharps are used. + Some disrobing may be required. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Education High School Diploma or Equivalent (GED)- (Required) Experience Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Provides clerical support and services to meet the specific needs of the Unit. Essential Functions * Performs clerical functions for the nursing unit within the unit secretary's sphere of responsibility. * Answers the telephone, take messages and communicates messages to the appropriate person in a timely manner. * Answers call lights and communicates messages to the appropriate person in a timely manner. * Under direction of a nurse, schedules patient tests, procedures and activities. * Prepares admission charts/records. Assemble charts for new admissions with all appropriate forms. Labels chart with correct patient and physician information. * Processes patient orders as appropriate. * Processes patient discharge orders. Make copy of medical record for accepting facility as required by policy. * Disassembles patient chart and sends chart to medical records after patient discharge. * Orders supplies under direction of the nurse manager or charge nurse. * Assist physicians as needed. * Prepares and keeps current census sheets. Knowledge/Skills/Abilities/Expectations * Knowledge of medical terminology. * Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. * Ability to work under stress and to respond quickly in emergency situations. Ability to work cooperatively as a member of a team. * Demonstrates a high level of interpersonal skills when working or interacting with patients, their families and other staff members. * Approximate percent of time required to travel, 0% * Must read, write and speak fluent English. * Must have good and regular attendance. * Performs other related duties as assigned. Qualifications Education * High School diploma or equivalent. Licenses/Certifications * None Experience * 1 year recent Unit Secretary and Nursing Assistant experience in an acute care setting preferred.

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Pay Range: $17.00 - $24.70 Scheduled Weekly Hours: 40 Position Overview * Answers telephones promptly and courteously, while handling multiple phone lines. Routes patient calls efficiently and appropriately to appropriate area/individual. * Schedules and cancel's appointments using established office guidelines; Schedules patients for outpatient tests and surgeries according to CH policy. * Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation. * Greets all patients and visitors in a professional and welcoming manner. Informs patient of privacy policies and procedures; Informs patients of delay's in physician schedules, assists with patient comfort while delayed. * Performs registration to ensure demographic and insurance information is accurate and complete. Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation. Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete. * Obtains copies of insurance cards, driver's license, authorizations, and referrals; cans or enters into system. * Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy. * Refers patients to CBO staff regarding past due balances, questions and/or resolution. * Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Worklists/Boxes on dashboard or elsewhere based on assignment. * Confirms charges / approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication; Works "Day End Review" report and designated Tier-based HOLD Claim Worklists on a daily basis. * Schedules follow-up appointments, creates appointment ticklers in system, and works associated Worklists/boxes relative to both based on assignment. * Completes referrals and pre-authorizations as required. * Creates a Time of Service batch and links it to a deposit batch daily; Reconciles, balances, and closes each batch /drawer at end of day; Turns over batches to designated resource daily. * Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics. * Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed. MINIMUM REQUIREMENTS * Education: High School diploma or equivalent. * Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience. * Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred. * Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets. * Usual Work Day: 8 Hours PHYSICAL DEMANDS AND WORK ENVIRONMENT * Frequent physical demands include: Sitting * Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion * Continuous physical demands include: Talk or Hear * Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs. * Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing * Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter IND123. This position is eligible for the following benefits: * Medical Plan * Prescription drug coverage & In-House Employee Pharmacy * Dental Plan * Vision Plan * Flexible Spending Account (FSA) * Healthcare FSA * Dependent Care FSA * Retirement Savings and Investment Plan * Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance * Supplemental Group Term Life & Accidental Death & Dismemberment Insurance * Disability Benefits - Long Term Disability (LTD) * Disability Benefits - Short Term Disability (STD) * Employee Assistance Program * Commuter Transit * Commuter Parking * Supplemental Life Insurance * Voluntary Life Spouse * Voluntary Life Employee * Voluntary Life Child * Voluntary Legal Services * Voluntary Accident, Critical Illness and Hospital Indemnity Insurance * Voluntary Identity Theft Insurance * Voluntary Pet Insurance * Paid Time-Off Program The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

Job Description Patient Advocate Geisinger, Danville, PA ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more. Salary: $55,000/year plus the opportunity to earn monthly performance-based bonuses.

Care Coordinator (Veterinary Receptionist) Homestead Veterinary Center Full-Time Join Our Team and Make a Difference for Pets and Their Parents! Are you passionate about providing outstanding customer service, love working with animals, and thrive in a fast-paced environment? If so, we are looking for a compassionate and enthusiastic Care Coordinator to join our team. We are revolutionizing the way pets and their parents experience veterinary care, grooming, daycare, and boarding. Our Care Coordinators are the heart of our client experience, ensuring every visit is welcoming, seamless, and supportive. Why You'll Love Working Here: * Be part of a collaborative, pet-focused team that values your input. * Enjoy a modern, thoughtfully designed workspace equipped with the latest technology. * Grow in your career with a company committed to low-stress handling and pet wellness. Responsibilities Include: * Manage client schedules and document pet interactions. * Provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings. * Welcome pets and their parents, ensuring a smooth check-in process. * Handle calls, answer client inquiries, and resolve concerns professionally. * Process financial transactions accurately. * Maintain cleanliness standards and contribute to the upkeep of our welcoming environment. * Assist in ensuring animals receive proper care, including food, water, and enrichment activities. What We're Looking For: * A warm and friendly demeanor with a client-centric mindset. * Previous customer service experience and strong interpersonal skills. * Knowledge of basic animal behavior and a passion for pets. * Exceptional verbal and written communication skills. * The ability to multitask and remain calm under pressure. * Proficiency in technology, including phones, computers, and mobile devices. * Strength and stamina to interact with active pets of all sizes. * A commitment to cleanliness, collaboration, and adaptability. * Fear Free and HABRI certification (or a desire to become certified). Perks of Joining the Team: * Competitive pay and opportunities for advancement. * Work in a state-of-the-art facility designed with pets, their parents, and our team in mind. * Flexible scheduling, generous paid time off, and company-paid holiday schedule. * Team Pet Care Discounts * Health, Dental, and Vision insurance, 401K retirement savings, and more! * Pay Range: $15-$16/hr Apply Today! If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Care Coordinator. Together, we'll create a healthier, happier world for pets! This is petcare reimagined. About Heart + Paw Founded on the belief that veterinary professionals deserve a workplace where they can thrive and be happy, healthy, and successful, Heart + Paw offers full-service veterinary centers that are reimagining pet care in every way, providing state-of-the-art care that today's pet parents expect. We're committed to creating a supportive and collaborative environment where all team members can reach their full potential. From routine wellness, dental care, radiology, and surgeries to grooming and daycare, all pets are treated with a low stress approach. Heart + Paw incorporates advanced technologies, top-of-the-line amenities, equipment selected based on years of practice and research, and a fresh philosophy for pets, pet parents and our team. This is petcare reimagined. To learn more, visit Heart + Paw online at heartandpaw.com, or follow Heart + Paw on Instagram, Facebook, and LinkedIn. Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.

State of Location: Pennsylvania Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator - Full-time Factoryville, PA Cawley Physical Therapy, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR a71QpB4dnc

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees. Job Duties Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information. Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone. Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate. Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately. Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered. Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling. Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution. Maintains compliance with registration accuracy. Minimum Qualifications High School Diploma/GED 1 year Customer service or 1 year Healthcare environment such as a hospital and/or physician office Computer and typing proficiency. Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness. Must successfully pass the required training in two attempts or less. Preferred Qualifications Associate's Degree Health care or related field Knowledge of medical terminology. Bi-lingual - Spanish/English. Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Evening Shift Address: 700 E Norwegian St Primary Location: Lehigh Valley Hospital- Schuylkill Position Type: Onsite Union: Not Applicable Work Schedule: Multiple evening shift rotation. Every other weekend /holiday required Department: 1024-00103 Patient Registration

Job Description Patient Advocate Specialist Lehigh Valley, PA ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience - all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Shift: Days (United States of America) Scheduled Weekly Hours: 0 Worker Type: Regular Exemption Status: No The Standardized Patient simulates, in a consistent, disciplined, standardized manner, a patient in a medical situation for purposes of medical resident training. The Standardized Patient is a per diem position with no set schedule and no minimum hours of work guaranteed. Job Duties: Responsible to learn a case, based on a real patient other than themselves. Interviewed and examined by learners as though they were that person in the doctor's office, clinic, or emergency department, giving that patient's history, and simulating their physical signs, such as pain or difficulty waking. No invasive examinations are performed; no medications are given; no sharps are used. Some disrobing may be required. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Certification(s) and License(s): Skills: Communication, Computer Literacy OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees. Job Duties Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information. Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone. Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate. Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately. Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered. Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling. Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution. Maintains compliance with registration accuracy. Minimum Qualifications High School Diploma/GED 1 year Customer service or 1 year Healthcare environment such as a hospital and/or physician office Computer and typing proficiency. Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness. Must successfully pass the required training in two attempts or less. Preferred Qualifications Associate's Degree Health care or related field 2 years registration/insurance verification in a health care setting Knowledge of medical terminology. Bi-lingual - Spanish/English. Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 420 S Jackson St Primary Location: Lehigh Valley Hospital- Schuylkill S. Jackson Street Position Type: Onsite Union: Not Applicable Work Schedule: multiple day shift start times with 2nd shift every other weekend/holiday rotation is required Department: 1024-00103 Patient Registration