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National account representative vs inside sales representative

The differences between national account representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a national account representative and an inside sales representative. Additionally, a national account representative has an average salary of $44,826, which is higher than the $44,413 average annual salary of an inside sales representative.

The top three skills for a national account representative include national accounts, customer service and product knowledge. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

National account representative vs inside sales representative overview

National Account RepresentativeInside Sales Representative
Yearly salary$44,826$44,413
Hourly rate$21.55$21.35
Growth rate4%4%
Number of jobs204,509244,168
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 66%
Average age4747
Years of experience44

What does a national account representative do?

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

National account representative vs inside sales representative salary

National account representatives and inside sales representatives have different pay scales, as shown below.

National Account RepresentativeInside Sales Representative
Average salary$44,826$44,413
Salary rangeBetween $30,000 And $64,000Between $28,000 And $69,000
Highest paying City-Seattle, WA
Highest paying state-Wyoming
Best paying company-Berkshire Hathaway
Best paying industry-Technology

Differences between national account representative and inside sales representative education

There are a few differences between a national account representative and an inside sales representative in terms of educational background:

National Account RepresentativeInside Sales Representative
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

National account representative vs inside sales representative demographics

Here are the differences between national account representatives' and inside sales representatives' demographics:

National Account RepresentativeInside Sales Representative
Average age4747
Gender ratioMale, 54.5% Female, 45.5%Male, 54.7% Female, 45.3%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between national account representative and inside sales representative duties and responsibilities

National account representative example responsibilities.

  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Increase revenue through upselling new specialize testing options with key clinic staff and physicians.
  • Provide sales and technical support to distributors and OEM'S in the electrical distribution industry.
  • Maintain continuous contact with customers, including OEM, distribution, system integrators and end users.
  • Maintain continuous communication with warehouse managers, third party administrators, injure employees and healthcare professionals.
  • Respond to inquiries from medical providers, hospitals and other healthcare facilities regarding eligibility and claim status.
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Inside sales representative example responsibilities.

  • Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Generate leads through the use of Linkedin, firm websites and legal magazines.
  • Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
  • Manage help desk support for company ERP system as well as employee hardware and software issues.
  • Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.
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National account representative vs inside sales representative skills

Common national account representative skills
  • National Accounts, 17%
  • Customer Service, 15%
  • Product Knowledge, 13%
  • Account Management, 5%
  • Sales Growth, 4%
  • Trade Shows, 3%
Common inside sales representative skills
  • Customer Service, 22%
  • CRM, 6%
  • Outbound Calls, 5%
  • Product Knowledge, 4%
  • Work Ethic, 4%
  • Sales Process, 3%