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National account representative vs outbound sales representative

The differences between national account representatives and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a national account representative and an outbound sales representative. Additionally, an outbound sales representative has an average salary of $45,723, which is higher than the $44,826 average annual salary of a national account representative.

The top three skills for a national account representative include national accounts, customer service and product knowledge. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

National account representative vs outbound sales representative overview

National Account RepresentativeOutbound Sales Representative
Yearly salary$44,826$45,723
Hourly rate$21.55$21.98
Growth rate4%4%
Number of jobs204,509240,781
Job satisfaction--
Most common degreeBachelor's Degree, 72%High School Diploma, 33%
Average age4747
Years of experience44

What does a national account representative do?

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

What does an outbound sales representative do?

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

National account representative vs outbound sales representative salary

National account representatives and outbound sales representatives have different pay scales, as shown below.

National Account RepresentativeOutbound Sales Representative
Average salary$44,826$45,723
Salary rangeBetween $30,000 And $64,000Between $24,000 And $84,000
Highest paying City-Hoboken, NJ
Highest paying state-New Jersey
Best paying company-Altice USA
Best paying industry--

Differences between national account representative and outbound sales representative education

There are a few differences between a national account representative and an outbound sales representative in terms of educational background:

National Account RepresentativeOutbound Sales Representative
Most common degreeBachelor's Degree, 72%High School Diploma, 33%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

National account representative vs outbound sales representative demographics

Here are the differences between national account representatives' and outbound sales representatives' demographics:

National Account RepresentativeOutbound Sales Representative
Average age4747
Gender ratioMale, 54.5% Female, 45.5%Male, 45.9% Female, 54.1%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between national account representative and outbound sales representative duties and responsibilities

National account representative example responsibilities.

  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Increase revenue through upselling new specialize testing options with key clinic staff and physicians.
  • Provide sales and technical support to distributors and OEM'S in the electrical distribution industry.
  • Maintain continuous contact with customers, including OEM, distribution, system integrators and end users.
  • Maintain continuous communication with warehouse managers, third party administrators, injure employees and healthcare professionals.
  • Respond to inquiries from medical providers, hospitals and other healthcare facilities regarding eligibility and claim status.
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Outbound sales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Build rapport while selling customers solar panels, porches, and double glaze windows.
  • Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
  • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
  • Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
  • Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.
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National account representative vs outbound sales representative skills

Common national account representative skills
  • National Accounts, 17%
  • Customer Service, 15%
  • Product Knowledge, 13%
  • Account Management, 5%
  • Sales Growth, 4%
  • Trade Shows, 3%
Common outbound sales representative skills
  • Outbound Sales, 25%
  • Customer Service, 11%
  • Excellent Interpersonal, 9%
  • Excellent Organizational, 8%
  • CRM, 7%
  • Inbound Calls, 5%