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The differences between national account representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a national account representative and a sales support representative. Additionally, a national account representative has an average salary of $44,826, which is higher than the $38,310 average annual salary of a sales support representative.
The top three skills for a national account representative include national accounts, customer service and product knowledge. The most important skills for a sales support representative are sales support, phone calls, and POS.
| National Account Representative | Sales Support Representative | |
| Yearly salary | $44,826 | $38,310 |
| Hourly rate | $21.55 | $18.42 |
| Growth rate | 4% | 4% |
| Number of jobs | 204,509 | 319,292 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
National account representatives and sales support representatives have different pay scales, as shown below.
| National Account Representative | Sales Support Representative | |
| Average salary | $44,826 | $38,310 |
| Salary range | Between $30,000 And $64,000 | Between $30,000 And $48,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | NetApp |
| Best paying industry | - | Finance |
There are a few differences between a national account representative and a sales support representative in terms of educational background:
| National Account Representative | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between national account representatives' and sales support representatives' demographics:
| National Account Representative | Sales Support Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 54.5% Female, 45.5% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |