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The differences between nursing directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a nursing director and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $87,643 average annual salary of a nursing director.
The top three skills for a nursing director include patients, term care and home health. The most important skills for a service director are patients, healthcare, and patient care.
| Nursing Director | Service Director | |
| Yearly salary | $87,643 | $114,981 |
| Hourly rate | $42.14 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 76,956 | 64,277 |
| Job satisfaction | 5 | - |
| Most common degree | Associate Degree, 44% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A nursing director's role is to oversee and evaluate all nurse staff in a hospital or organization, ensuring their efficiency at providing care towards patients. A nursing director's responsibilities mainly revolve around administrative tasks such as coordinating with physicians and other consultants, producing reports, conducting assessments, managing the budget and expenditures, and resolving issues. Furthermore, a nursing director must keep and maintain accurate records, ensuring all procedures adhere to the highest health standards and aligns with the hospital's policies and regulations.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Nursing directors and service directors have different pay scales, as shown below.
| Nursing Director | Service Director | |
| Average salary | $87,643 | $114,981 |
| Salary range | Between $64,000 And $118,000 | Between $70,000 And $188,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Oculus | Mayo Clinic |
| Best paying industry | Health Care | Technology |
There are a few differences between a nursing director and a service director in terms of educational background:
| Nursing Director | Service Director | |
| Most common degree | Associate Degree, 44% | Bachelor's Degree, 59% |
| Most common major | Nursing | Business |
| Most common college | University of Michigan - Ann Arbor | University of Pennsylvania |
Here are the differences between nursing directors' and service directors' demographics:
| Nursing Director | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 11.6% Female, 88.4% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 14.7% Asian, 7.5% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |