Office support assistant vs office support clerk

The differences between office support assistants and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support assistant and an office support clerk. Additionally, an office support assistant has an average salary of $33,548, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for an office support assistant include customer service, data entry and office equipment. The most important skills for an office support clerk are customer service, data entry, and word processing.

Office support assistant vs office support clerk overview

	Office Support Assistant	Office Support Clerk
Yearly salary	$33,548	$32,040
Hourly rate	$16.13	$15.40
Growth rate	-5%	-5%
Number of jobs	134,113	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	2	2

What does an office support assistant do?

An office support assistant is in charge of performing clerical support tasks to keep offices running smoothly and efficiently. Their responsibilities typically include answering calls and correspondence, preparing and processing documents, organizing and disseminating files, and coordinating with different departments. There are also instances where they must attend meetings and take down information, greet visitors, and monitor the inventory of office supplies, processing procurement requests when necessary. Furthermore, they may assist the staff when it comes to programs and projects.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Office support assistant vs office support clerk salary

Office support assistants and office support clerks have different pay scales, as shown below.

	Office Support Assistant	Office Support Clerk
Average salary	$33,548	$32,040
Salary range	Between $26,000 And $42,000	Between $25,000 And $39,000
Highest paying City	New York, NY	Tualatin, OR
Highest paying state	New York	Washington
Best paying company	Sierra Pacific Industries	Sierra Pacific Industries
Best paying industry	Transportation	Finance

Differences between office support assistant and office support clerk education

There are a few differences between an office support assistant and an office support clerk in terms of educational background:

	Office Support Assistant	Office Support Clerk
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Office support assistant vs office support clerk demographics

Here are the differences between office support assistants' and office support clerks' demographics:

	Office Support Assistant	Office Support Clerk
Average age	47	47
Gender ratio	Male, 18.1% Female, 81.9%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 14.6% Asian, 7.8% White, 62.3% American Indian and Alaska Native, 1.1%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between office support assistant and office support clerk duties and responsibilities

Office support assistant example responsibilities.

Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
Maintain HIPAA standards and audit secure patient files prior to filing.
Make sure all records are store and handle in compliance with HIPAA procedures.
Process payroll for administrative and clinical staff.
Create PowerPoint presentations for many different project managers.
Process payroll correcting entry forms, logging pertinent information into SharePoint spreadsheet for team activity.

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Office support assistant vs office support clerk skills

Common office support assistant skills

Customer Service, 20%
Data Entry, 16%
Office Equipment, 8%
Phone Calls, 6%
Office Procedures, 5%
PowerPoint, 5%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

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Office Support Assistant
Office Support Assistant vs Office Support Clerk

Updated January 8, 2025

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