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Operations associate jobs in Helena, MT

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  • Associate, Prime Operations

    Coinbase 4.2company rating

    Operations associate job in Helena, MT

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. *Team/ Role Paragraph:* Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle. The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error. As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows. *What you'll be doing:* * Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution. * Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness. * Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks. *What we look for in you:* * 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future. * Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts. * Proven ability to execute with precision and a high degree of ownership, especially under tight timelines. * Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud). * Demonstrated experience protecting user privacy and handling confidential information. * Excellent de-escalation skills and the ability to build trust with frustrated users. * Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. * Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems. * Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs. * Experience creating support playbooks or standard operating procedures (SOPs). *Nice to haves:* * Experience using/training AI chatbots for support teams * Experience with Coinbase Prime or similar institutional custody platforms. * Experience in a compliant/regulated work environment. * B2B onboarding/implementation experience. * Understanding of tokenomics, token vesting schedules, or smart contract-based distributions. * Data analysis skills (SQL is a plus). * In-depth knowledge of blockchain ecosystems beyond Ethereum Job #: P72785 *Location*: US, remote-first (listing may say NY, anywhere in US is suitable) *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $108.6k-127.8k yearly 60d+ ago
  • Operations Associate - Managed Assets Account Administrator

    D.A. Davidson 4.7company rating

    Operations associate job in Helena, MT

    D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Provide account administration support for all managed accounts for D. A. Davidson & Co. and Davidson Investment Advisors (DIA) to contribute to accurate client account information. Qualifications: * High school diploma or three years related office experience. * Strong written and verbal communication skills. * Strong attention to detail. * Strong customer service skills. * Working knowledge of general accounting principles. * Math skills * Ability to operate a PC, calculator and scanner. * Familiar with Microsoft Outlook, Word and Excel. * Follow policies and procedures. Maintain client confidentiality. * Communicate in a clear and service oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information. * Ability to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives. * Ability to maintain regular, predictable attendance. Duties: * Process emails and phone calls from the branches to assist with any issues or questions * Open managed asset accounts in a variety of computer systems according to the appropriate managed asset program (SAM, MAC, UMA, MFP, Paragon, Russell, Choice. The position must understand the criteria for each program and understand which system(s) the account must be entered into. * Process Goal Modifications to managed accounts in a variety of systems * Review all managed account documents and information to contribute to complete and accurate client account information. Identify any problems, notify appropriate personnel and follow through to resolution. * Terminate managed accounts as directed to contribute to effective and efficient account administration. * Review daily reports and take the necessary actions * Coordinate requests to accommodate client withdrawals or deposits, involving trade generation and review * Act as a liaison between DA Davidson and various overlay providers or third-party managers * Document and update procedures as necessary or as assigned. * Perform any other tasks as assigned. What we offer Competitive salary plus excellent benefits and perks including, but not limited to: * Medical, Dental and Vision * Company 401(k)and ESOP contribution * Generous sick, vacation, and maternity/parental leave * Paid holidays * Professional Development Opportunities * Tuition Reimbursement ($15,000 lifetime cap) * Discounted personal insurance including home, auto and recreational vehicles * Charitable gift-matching program * Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. This role is eligible to participate in applicable D.A. Davidson variable compensation programs. At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $71k-111k yearly est. 5d ago
  • Backhoe Operator - JKL Associates

    Push, Inc. 3.7company rating

    Operations associate job in Wolf Point, MT

    The Heavy Equipment Operator is responsible for safely and efficiently operating assigned equipment used to install fiber-optic cable, copper cable, coaxial cable, single and three phase power cable and possibly sewer or water facilities. This position will assist with all aspects of the job requiring operation of both smaller and larger scale heavy equipment along with possible or occasional basic labor duties. Must have field experience digging with heavy equipment preferably around utilities in rural and urban areas, experience reading prints and schematics and the ability to train and mentor other team members. JKL Associates Inc., a Division of PUSH Inc. is a privately owned premier communications and power utility contractor who has been providing telecom infrastructure for 50 years through its dedicated team members who have integrity and continually strive for excellence. The PUSH Inc. Corporate Office is located in Rice Lake, Wisconsin. Physical and Environmental Factors: Ability to work outdoors and to work in all types of outdoor weather. Ability to walk, sit, stand, bend, twist, stoop, push, pull, carry, and lift as needed. Ability to coordinate eyes, hands, feet, and limbs in performing skilled movement. Ability to travel and be away from home for extended periods of time. 100% Field. Principal Duties and Responsibilities (Essential Functions): Field experience with digging operations in rural and urban areas around utilities. Responsible for daily maintenance on construction equipment used. Ability to operate equipment, including but not limited to backhoe, mini excavator, cable plow, or track hoe. Successfully excavate around existing utilities. Provide training and assistance to co-workers learning to be operators. Perform routine labor (potholing, set-up of equipment, conduit/duct/cable placement, set pedestals) as required. Drive tow vehicle hauling equipment to and around job site. Assist with all aspects of the job including basic labor responsibilities. Education and/or Experience: Work Experience: This person should have demonstrated field experience with digging operations around utilities in rural and urban areas. Must have experience operating utility construction equipment including but not limited to backhoe, mini excavator, cable plow, or track hoe. Industry Knowledge: General knowledge of utility construction procedures, including print reading. In addition, have knowledge of or be familiar with all procedures and associated tools and equipment necessary to install underground utilities in the most effective, safe, and profitable manner. Requirements: Valid Driver's License, Class A CDL preferred. Must be able to pass pre-employment screenings. Demonstrated field experience operating backhoe, mini excavator, cable plow, or track hoe around utilities. Ability to work in a team environment. Willingness to learn. Ability to maintain equipment and hand tools. Ability to read, comprehend and carry out instructions. Ability to multi-task and work in a fast-paced environment. Abide all company and manufacturer safety procedures and industry safety standards, in addition to attending mandatory safety meetings. Benefits of Joining the PUSH Team: Medical, Dental, Vision, Life, and Disability - Industry Leading! Free Teladoc, No-Cost Care Options 401K with Company Match up to 3% Competitive pay, weekly checks Paid PTO and Holidays Bonus Potential Training & Advancement Opportunities Apprenticeship Opportunities In-house CDL Program Referral Bonus Program And Much More! Push, Inc is an Equal Employment Opportunity Employer (EEOC/M/F/D/V)
    $43k-75k yearly est. Auto-Apply 60d+ ago
  • Business Operations Specialist III

    Oracle 4.6company rating

    Operations associate job in Helena, MT

    We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. **About the Position:** Oracle Health Government Services is seeking a Federal Project Analyst to join our mission-driven organization. In this role, you will primarily focus on supporting business and project operations, with a particular emphasis on invoicing reconciliation and ensuring compliance with the Federal Acquisition Regulation (FAR) and contract-specific documentation requirements. The ideal candidate will possess strong analytical skills, a deep understanding of FAR principles, and expertise in streamlining invoicing processes to improve efficiency and maintain timely revenue recognition. As a Project Analyst, you will work closely with Account Leaders, Finance, and other internal departments to ensure that invoicing processes are efficient, compliant, and aligned with project and financial goals. You will play a crucial role in optimizing workflows, ensuring accuracy in billing, and supporting the overall success of the project from both operational and financial perspectives. **This role comes with a committment to be in-office 4 days per week in Arlington, VA.** **Responsibilities** : Invoicing & Reconciliation: Manage the invoicing process, ensuring that all invoices are accurate and in compliance with Federal Acquisition Regulation (FAR) and specific contract terms. Reconcile invoices with project deliverables, contract agreements, and financial records to ensure timely and accurate revenue recognition. Reconcile any issues or discrepancies. Regulatory Compliance & Documentation: Ensure all project invoicing and billing processes adhere to the complex requirements outlined in FAR, as well as the specific terms and conditions of each contract. Maintain comprehensive knowledge of FAR clauses, contract terms, and industry best practices to ensure compliance throughout the project lifecycle. Process Improvement & Efficiency: Identify opportunities to streamline invoicing and reconciliation processes to increase operational efficiency and reduce cycle times. Implement process improvements and automation where possible to enhance the speed and accuracy of invoicing and project financial reporting. Reporting & Analysis: Provide detailed reports and analyses of invoicing performance, project financials, and compliance metrics to key stakeholders. Top skills or competencies to be successful: - Collaboration with Account Leaders, Project Managers, Finance, and other cross-functional departments - Ability to analyze issues and work to provide viable solutions. Education, certifications, or experience (preferred/required): - Bachelors degree plus a minimum of 5 years experience, or project management experience - Previous Federal Contracting experience preferred - US Citizenship is required with an ability to obtain and maintain a government security clearance (Public Trust). Oracle Health Mission Statement: At Oracle, we believe we have a moral obligation to leverage our resources, knowledge, and expertise-as well as our successes in other industries-and apply them to healthcare and health research to make a meaningful impact. Healthcare is personal, and the work we do truly makes a difference for providers and patients. **Responsibilities** Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $29.42 to $60.63 per hour; from: $61,200 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $61.2k-126.1k yearly 26d ago
  • People Operations Intern - Temporary

    CBRE 4.5company rating

    Operations associate job in Helena, MT

    Job ID 251505 Posted 09-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Interns/Graduate/Apprentice, People/Human Resources, Apprentice, Graduate **People Operations Intern** **- Temporary role** CBRE Global Workplace Solutions works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE delivers consistent, measurably outstanding outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **Job Summary:** As a CBRE People Operations Intern you will provide Human Resources related customer service to the field that is friendly, collaborative, and invaluable. Please note that this is a temporary role beginning in September and lasting from 12 - 28 weeks. This job is part of the People Strategy and Operations function. They are responsible for the design, execution, and monitoring of human resource programs and policies. **Essential Duties:** + Provide excellent customer service to the account to regularly meet department goals and satisfaction levels. + Assist with complex or sensitive case resolution, serving as a point of escalation as needed. + Explain complex information to others in straightforward situations. + Work primarily within standardized procedures and practices to achieve objectives and meet deadlines. + Follow all internal policies and regulations related to Employee Records Administration. + Oversee the completion of internal and external audits. + Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems. + Assist with data analysis tasks, including data cleaning, analysis, and reporting. + Oversee transactions related to onboarding of new employees, status changes for existing employees and terminations of employees. + Onboards new employees in the client and CBRE systems according to the standard account process. + Respond to unemployment claim inquiries and background check adjudication requests. + Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function. **Qualifications:** + Bachelor's Degree preferred with 1-2 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Understanding of existing procedures and standards to solve slightly complex problems. + Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with an inquisitive mindset. + Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. **Why CBRE?** A culture of respect, integrity, service and excellence crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in! + Work/life balance + Competitive Pay + Career growth global company CBRE is an employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $56,160 annually [or $27.00 hourly] and the maximum salary for the position is $58,240 [or $28.00 hourly] annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $56.2k-58.2k yearly 11d ago
  • Data and Business Operations Intern

    Cai 4.8company rating

    Operations associate job in Helena, MT

    **Req number:** R6092 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Data and Business Operations Intern you will be involved in research and analysis, operational documentation, and project assistance for local government agencies. **Job Description** We are seeking a **Data and Business Operations Intern** to join our team in collaboration with local government agencies. You will have the opportunity to work with city and county organizations across a variety of resident services. This role is a **full-time remote internship** for summer 2026. **The internship dates are June 1, 2026 to July 31 2026. This internship is a full-time opportunity requiring a commitment of 40 hours per week. Candidates must be available during core business hours (8:30am-5pm) for the entire 9-week duration of the program. Please note that all work must be performed within the United States.** **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What** **You'll** **Do** + Research and Analysis: Conduct research and perform analyses to address business needs and provide actionable insights, focusing on governmental contexts. This may include research on current trends, regulatory changes, and technological advancements within the government tenant + Data Analysis:Utilize data analysis tools and techniques to interpret and present data findings that inform decision-making processes and strategic initiatives + Operational Documentation: ** ** Help in developing and organizing documentation that supports operational efficiency and effectiveness in coordination with government agencies + Project Assistance: Support ongoing projects by assisting with project documentation, tracking progress, and ensuring timely completion of tasks. Collaborate with team members to ensure project deliverables meet quality standards and client expectations **What You'll Need** Required: + Currently enrolled in a college degree program with an interest in technology, writing, data analysis, or communications + Current Junior status + 3.5 GPA or higher + High proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint + Ability to prioritize tasks effectively + Strong communication skills + High-level problem-solving skills Preferred: + Familiarity with data analysis tools such as Tableau or Power BI + Experience or knowledge in project management methodologies **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor The pay range for this position is $20.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. \#DNP **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $20 hourly 60d+ ago
  • Sales Operations Specialist, GTM Strategy & Analytics Skillbridge Intern

    Confluent 4.6company rating

    Operations associate job in Helena, MT

    **Employment Type:** FullTime Remote **Department** Job Fairs & Work Programs, Skillbridge We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months. Interns will be paid through the Skillbridge Program by the Department of Defense. **About the Role:** This role will be part of the Go to Market Strategy + Analytics team and will work across Sales, Sales Operations and Finance to utilize our business systems data to analyze and provide insight into the organization's performance. Additionally, this role will apply creativity and analytical thinking to design and implement operational dashboards and ad hoc reporting. The role requires that you have a strong technical knowledge of database and business intelligence design, and how to transform data into insight so we can utilize world class functional dashboards, reporting, and analysis to ensure data-driven decisions are a daily part of how we work. A background in Tableau, SQL, complex modeling through Excel, or experiences supporting a pre-sales and/or a post-sales customer business is strongly encouraged. This position reports into the GTM Strategy team within the Sales organization. **What You Will Do:** + Gather requirements, design, and build ad hoc strategic reports based on stakeholders & leadership needs to help monitor performance for all key indicators + Build and define new metrics to measure sales performance in rapidly changing business environments. + Deep dive into key performance metrics to solve complex sales challenges using data, analytics, and insights + Develop complex Excel models to monitor business initiatives and deliver insights to leadership + Create reports in business systems such as Salesforce or Tableau that allow us to measure and effectively execute strategies that guide actions and investment + Own core activities for small analytic projects of moderate to high complexity + Work with team members to define and maintain a set of data definitions and available measures across the sales organization + Write queries to access, retrieve and manipulate data for it to be used and leveraged in executive level reporting **What You Will Bring:** + Experience in an analytical and strategic role across analytics, consulting, business operations, finance or high-tech growth environment + Proficiency in Excel, Tableau or other data visualization software, Salesforce, SQL (large data sets/data warehousing) + The ability to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers while completing complex tasks + Critical thinking skills to assess different perspectives and anticipate potential obstacles. + The ability to communicate cross-functionally, derive requirements, set and meet deadlines, and deliver insightful analysis and/or models + Open, growth mindset and high degrees of self motivation, fostered in a fast-paced, high growth, dynamic environment **Ready to build what's next? Let's get in motion.** **Come As You Are** Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible. We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
    $28k-35k yearly est. 31d ago
  • Operations Administrator

    Native American Development Corporation 3.6company rating

    Operations associate job in Billings, MT

    The Operations Administrator is responsible for overseeing daily activities of the Clinic in coordination with Medical and Behavioral Health Directors (clinic team) to ensure all services and projects are implemented according to approved organizational strategic plan, in compliance with Indian Health Services contract requirements and State standards. The Operations Administrator provides accountability for the sustainability of the ambulatory care operations at Billings Urban Indian Health and Wellness Center (BUIHWC). The Operations Administrator is responsible for development and implementation of goals and services based on patient-docused clinical care, quality assurance and Indian Health Services contract scope of work. Essential Duties and Responsibilities: Leadership and Direction Coordinates with Area IHS office for the implementation of healthcare facilitys policies and procedures for quality certification, ensuring that best practices are followed, and resolving cases where the facility is out of compliance in coordination with business office. Coordinates with Clinic Director by assigning staff to develop and implement policies and procedures to meet State and Federal regulations. Implements culturally appropriate clinical programs and services as identified in the organizational strategic plan promoting sustainability in coordination with Clinic Director. Manages daily operations of healthcare facility as part of a clinic team. Represents Clinic and attends Health related meetings as required or directed by Clinic Director. Finding innovative ways to optimize the level of healthcare while also reducing the facilitys costs by implementing Clinic sustainability strategies in coordination with Clinic Director and CEO. Oversees billing and coding for Medicaid, Medicare, managed care and other 3rd party payors guidelines and adjusts in coordination with IT and business office for reimbursement. Manages collection of revenue data in coordination with IT and business office. Develop reports for the Clinic Director on employee performance evaluation, project activity, budget variances and expense budget variances and develops action plan, issues affecting clinic productivity and effectiveness in coordination with business office. Implements process for reviews and updates of forms used within practice and standardizes when necessary. Promotes effective working relationships within service line to facilitate goals and objectives in coordination with Clinic Director for workers to improve patient experience. Oversees Implementation of Integrated Behavioral Health referral system in coordination with clinic team. In coordination with Medical and Behavioral Health Directors identifies problems which interfere with practice and develops an action plan for resolution In coordination with Medical Director and Behavioral Health Director proposes options for solving staffing problems that are within acceptable parameters and utilizes appropriate resources Maintain and improve performance goals for implementation by clinic team based on strategic clinic goals for performance which includes an action plan, time frame and follow-up action. Oversees the daily operations in the clinic with the team by optimizing clinic workflow and workforce. Acts as the primary resource in the daily operations and activities of the department. Works directly with patients to address patient questions and concerns regarding care and billing, evaluate various resolutions and ensure patients receive satisfactory resolution. Creates and oversees daily work schedules of Clinic team. Oversees active schedule management to balance patient access, schedule, utilization, and continuity during hours of clinic operation. Leads clinic team in problem solving to address issues relating to patient safety, care and service. Promotes effective working relationships and works effectively as part of the clinic team to facilitate meeting its goals and objectives. Manages clinic teams on quality initiatives and managing quality metrics. Collaborate with the leadership team to identify and drive quality and performance improvement initiatives. Drives and supports associate engagement and patient experience outcomes. Coordinates training of new and current employees with Human Resources. Creates a culture of patient safety including documentation and reporting of any incident. Maintains audits for medication safety. Ensures compliance with applicable regulatory guidelines, and licensure, compliance and accreditation requirements. Ensures compliance with established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Performs other duties as assigned. Minimum Qualifications (Experience/Education): Bachelors degree in business administration, finance, health care, law, public health, organizational leadership or a related field. Five years of clinic management experience. Extensive professional experience in a leadership role. Experience working with American Indian populations preferred. Experience working with Federally Qualified Health Centers preferred. Versed in all applicable regulatory requirements and standards of practice. Proven ability to work with others at all levels within the organization and collaborate effectively across levels. Above-average interpersonal, problem solving, and written and oral communication skills. CERTIFICATES, LICENSES, REGISTRATIONS Must have valid Montana State drivers license. Maintains certification and licensures when applicable. SPECIAL REQUIREMENTS Must pass a background check and meet program expectations. May be required to attend evening meetings to participate in health services outreach and or health events to reach designated population. COVID-19 vaccination required. Competencies or Knowledge, Skills and Abilities (KSAs): Working knowledge of: Federally qualified health centers; health care insurances; setting priorities; best practices; rural settings; medical administration; claims management; medical regulations; labor regulations, 330 Grant Funding; federal and state health assistance programs Proficient skills in: Leadership; operations; finance; billing and information systems; purchasing; facilities maintenance; compliance for overall organizational health; managing a challenging budget; accomplishing a large workload; grant applications process; solving complex situations with varying interests; managing challenging areas; finding solutions considering various factors; partnering with nearby clinics, colleagues, and other entities to ensure successful outcomes; assertiveness and awareness; mentoring; change management; and emotional intelligence Ability to: Understand rural communities; possess tact and emotional stability; manage operations; uphold confidentiality, decision-making, and workforce plans; lead with grace and finesse; organize and prioritize work and manage multiple priorities; research and analyze data and delegate; establish and maintain effective working relationships with providers, management, employees, and contacts outside the organization; use Microsoft Office applications (Word, Excel, Access, Outlook, database software) and internet resources; work with speed and efficiency; make fair and consistent decisions; use good judgement; be tolerant; find solutions; study and apply concepts to processes; build trust; and meet deadlines. Physical Demands & Working Conditions: Work is primarily in a small healthcare clinic environment. Frequently sit, with continuous full use of hands, repetitive movement, keyboarding, and clear vision, as well as speak and hear normal conversation. Requires high attention to detail with frequent deadlines, and internal and external social interaction. This position requires potentially long periods of continued walking, standing, stooping, bending, kneeling, squatting, reaching overhead, pulling, and pushing. Frequent lifting up to 10 pounds and occasional lifting over 50 pounds is required. The incumbent may be exposed to infected patients and contaminated materials and may be required to wear personal protective equipment (PPE). Physical ability necessary to enter and exit a car unaided and to operate a motor vehicle alone and unaided in a safe manner. Must be able to operate a vehicle and possess a valid drivers license. Physical ability to walk short distances necessary to attend meetings and interface with other employees. Occasionally, the work will require traveling to locations within or outside of the community with overnight travel. NADC-BUIHWC is an Equal Opportunity Employer. NADC-BUIHWC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $30k-41k yearly est. 14d ago
  • Operations Specialist, Medical Overflow (Full Time)

    Benefis Hospitals 4.5company rating

    Operations associate job in Great Falls, MT

    Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Plans, supervises, implements, and evaluates the nursing care of each patient through the use of the nursing process. Consults with staff, physicians and manager on nursing problems and interpretation of hospital policies to ensure patient needs are met. Maintains performance improvement activities within the department and assists the manager with daily operations of the department. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: Current State of Montana Registered Nurse Licensure. BSN Preferred Three to five years nursing experience preferred with at least one year in present department. Current BLS
    $45k-58k yearly est. Auto-Apply 60d+ ago
  • eCommerce Merchandising & Operations Specialist

    Yeti 4.4company rating

    Operations associate job in Bozeman, MT

    At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD. We are seeking an eCommerce Merchandising & Operations Specialist to lead and execute the day-to-day operations of the DTC digital business for our Mystery Ranch mission product line. This role will be responsible for site merchandising, content management, and marketplace operations (e.g., Amazon.). The ideal candidate is a hands-on digital operator with a strong understanding of eCommerce platforms, consumer behavior, and performance metrics. Key Responsibilities Site Merchandising & Content * Own the product merchandising strategy across the Mystery Ranch DTC site. * Manage seasonal product launches, homepage updates, and promotional campaigns. * Optimize product detail pages (PDPs) for conversion, SEO, and brand consistency. * Collaborate with creative and marketing teams to ensure content aligns with brand voice and campaign goals. * Monitor and improve on-site search, navigation, and taxonomy. Marketplace Operations * Manage listings, pricing, and promotions across third-party marketplaces (e.g., Amazon, eBay). * Ensure product data accuracy and compliance with marketplace requirements. * Monitor performance metrics (traffic, conversion, sales, returns) and optimize accordingly. * Coordinate with fulfillment and customer service teams to ensure a seamless customer experience. Analytics & Optimization * Use tools like Google Analytics, Shopify, and marketplace dashboards to track KPIs. * Identify opportunities to improve conversion rates, AOV, and customer retention. * Conduct A/B testing and report on performance insights. Qualifications * 5+ years of experience in digital commerce, eCommerce merchandising, or marketplace management. * Proficiency with eCommerce platforms (e.g., NetSuite, Salesforce, Shopify). * Experience with Amazon Seller Central or similar marketplace tools. * Strong analytical skills and familiarity with tools like Google Analytics, Excel, and Looker/Tableau. * Excellent project management and cross-functional collaboration skills. #LI-JL1 Benefits & Perks: Click here to learn about the benefits and perks we offer at YETI. YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html. All applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. YETI Applicant Privacy Notice YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at accommodationrequest@yeti.com.
    $40k-58k yearly est. Auto-Apply 22d ago
  • Real Estate Operations Coordinator

    Place 3.7company rating

    Operations associate job in Montana City, MT

    Your Opportunity: You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team. Who Develops You: Team Operator What You're Great At: You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team. What You'll Do: Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals. Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator. Create and own systems for maintaining integrity of the database, including holding agents accountable to activities. Own the agent onboarding process, including holding trainings in person and virtually. Follow the systems for our productivity rhythms to ensure agent productivity. Plan and execute client events that are done at a high level to drive business referrals. Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses. Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity. Keep the team leader informed of any challenges that arise and bring potential solutions. Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings. Complete the listing launch and contract to close process for all transactions. Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond. Enter listing data, descriptions, and pictures into MLS. Coordinate photography, staging, sign installation, and other listing launch functions. Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers. Read all aspects of contracts in order to execute obligations and to maintain accurate and compliant transaction files (inspection reports, receipts, bills, etc.) Create timelines and follow-up processes/check-ins with agents to ensure all transaction deadlines are met resulting in a timely closing. Generate reviews and referrals from clients during and after the transaction. Skills and Character Necessary: Notice and take pride in the details Team player Proven ability to lead yourself and others with conviction Self-motivated Owning projects once asked to do them and following up with status updates Ability and desire to focus on one task for at least an hour during time blocks Positive and direct communication, both written and verbal Ability to problem solve and use critical thinking daily Have a “do whatever it takes” mentality Follow a current process as well as improving them and create new processes Learning-based and growth-minded Proactive vs. reactive Impeccably organized Knowledge of basic office suite software and calendaring systems Excellent time management skills Concerned about doing things the right way Calm and motivated under pressure Have patience with a high volume, detailed role Use social media for the benefit of the company as an ambassador Flexible Required Background: Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team. 1+ years experience in a real estate operations/administrative role required. Active Montana real estate license preferred. If unlicensed, will be required to obtain license within 60 days of start date. Other Details: Compensation depending on experience, ranges from $40,000-$60,000 per year plus potential bonus opportunities. This is a full-time position IN OFFICE, Monday through Friday. We are excited to meet the person(s) that truly believe they could be a match!
    $38k-48k yearly est. Auto-Apply 3d ago
  • Facilities Operations Specialist

    National Older Worker Career Center

    Operations associate job in Wisdom, MT

    ID: NPSNEPE-004-004 Program: NPS Wage/Hr: $25.00 Hours/Week: 10 Minimum Age: 55 For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States. NEW Solutions connects experienced workers (ages 55+) with the National Park Service (NPS). These experienced professionals provide administrative expertise, facilities management, natural and cultural resource planning, and a broad array of other professional skills that support the National Park Service through the Experienced Services Program (ESP). Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee. PLEASE NOTE: An ?Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the agency and administered by NEW Solutions. This opportunity applies to applicants legally eligible to work in the United States. Qualifications: Minimum of 6 year(s) of experience in Facilities Maintenance OR HS/GED Degree with minimum additional experience of 4 year(s) in facility Maintenance equivalent to a WG7 Knowledge of a variety of facilities operation/maintenance activities including grounds maintenance, plumbing, painting, carpentry, and general maintenance activities Experience required with Windows, MS Word Duties: The enrollee will support day to day facility operations and maintenance for Big Hole National Battlefield. Work will involve tasks and throughout the facility and grounds focused on keeping park facilities operational and safe for staff and park visitors. Operate lawnmowers, landscape support vehicles, and snow removal equipment including: mowers, aerators, string trimmers, chainsaws, plows, UTVs, harrows, chippers, sprayers, post hole diggers, front-end loading devices, tractors with towed or attachment equipment, movable dozer blades, moldboard plows, post hole augers, power rakes, power brooms, over-seeders, and backhoes. 40% Prune and trim shrubs, trees, and other plants as required and to obtain a proper balance between roots and top growth 5% Maintain, repair, or construct a variety of structures and surfaces of brick, block, stone and other related materials 10% Provide janitorial services and cleaning of public facilities 25% Remove snow using shovels and/or snow removal machines 5% Operate pickup trucks, panel trucks, flatbed trucks and other vehicles (weight up to 10,000 pounds) to tow and carry equipment, lawn materials, and supplies 15% Other: Required Safety Gear: Appropriate PPE for operation of motorized equipment will be provided Physical requirements: Able to undertake actions requiring physical exertion (walking, standing, bending, and lifting up to 25lbs). More strenuous activities may be required such as climbing ladders, assisting in lifting heavy objects (up to 50 pounds), and when operating equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.
    $25 hourly 20d ago
  • Operations Coordinator - Bozeman, MT

    Msccn

    Operations associate job in Bozeman, MT

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking an Operations Coordinator to join our People Assurance team in Bozeman, MT. Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Our People Assurance team is composed of Intertek Alchemy and Intertek Wisetail. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Wisetail provides a custom branded training and communication platform built to engage today's workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. Learn more at **************** What are we looking for? The Operations Coordinator plays a central role in supporting the daily operational needs of the Wisetail team. This position helps ensure an efficient, organized, and highly engaged workplace by coordinating travel, managing employee programs, supporting onboarding and offboarding, overseeing communications, and maintaining essential operational systems. Success in this role requires strong communication skills, exceptional organizational capabilities, and the ability to manage multiple priorities with professionalism. What you'll do: Manage travel arrangements and expense reporting processes. Organize and support staff meetings, teleconferences, and other internal events. Support employee onboarding and offboarding activities. Assist with all-company communications. Support facilities management tasks, including building needs and key/access requests. Maintain and update organizational charts for Wisetail. Prepare and deliver operational reporting to the parent company. Assist with employee programs and activities. Coordinate office and virtual events to support employee engagement. Manage general staff needs and serve as a resource for internal support. Maintain and coordinate the company/operations calendar. Perform other miscellaneous duties as assigned, including cross-team initiatives. This position outline is a general guideline and does not represent all-encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above-defined duties. Minimum Requirements & Qualifications: Bachelor's degree or 3+ years of experience in an operations role. Excellent communication skills, strong professional presence, and a can-do approach. Proven ability to handle confidential and sensitive materials with discretion. Strong organizational skills with the ability to proactively prioritize workload. Ability to learn new technologies quickly and work collaboratively in a dynamic environment. Entrepreneurial mindset, strong follow-through, and willingness to contribute across teams. Commitment to inclusivity, kindness, and a highly engaged workplace culture. Ability to work autonomously while collaborating effectively and meeting deadlines.
    $30k-42k yearly est. 12d ago
  • Deposit Operations Specialist

    Three Rivers Bank of Montana

    Operations associate job in Kalispell, MT

    Job DescriptionDescription: Deposit Operations Specialist Reports To: Controller FMLA: Non-Exempt This position is responsible for performing a wide range of back-office functions that support the accurate and efficient processing of deposit accounts. This role focuses on file maintenance/quality control, system updates, transaction reconciliation, and regulatory compliance. In addition, this position will provide cross-functional support to the accounting team as needed, assisting with reconciliations, reporting, and other operational tasks. Success in this role requires strong attention to detail, familiarity with banking systems, and a commitment to maintaining data integrity and regulatory standards. The position primarily reports to the Controller. Daily Essential Functions Perform Daily Operations duties including, but not limited to: Respond to customer and/or team member requests, calls, and chats timely and appropriately. Ensure deposit dispute forms are completed accurately and the forms continue to meet the appropriate regulations and guidelines (WSUDS, Stop Payments, Debit Card Disputes forms, etc.) Crosstrain and support the Accounting Department as needed (Levies & Garnishments, Subpoenas, Wire processing, exception processing, etc.) Act as a liaison between deposit retail and accounting teams where appropriate. Managing debit card portfolio for risk for fraud mitigation (reporting, writing and placing fraud risk rules) Assist Cash Management customers with inquiries, questions, and problems as needed. Assist Personal bankers in customer setup and maturities for ICS/CDARS transactions in Intrafi. Handle a variety of debit card administrative functions and requests as needed including but not limited to disputes. Maintain upkeep of tracking reports and systems such as, but not limited to, deposit analytics such as Kasasa reports and JMFA courtesy pay reports. Assist in gathering documentation for internal and external reviews, audits, and exams. Complete daily report monitoring promptly (including but not limited to): Daily file maintenance and QC Proper account set-up and coding (Deposit rate indexes, product codes, branch coding, cycle codes, etc.) Accurate Deposit Rates (as approved) Accounts with special deposit rate codes monitored monthly, at minimum. Under the deposit product core integration to assist in setup new products as well as maintain existing products, including but not limited to understanding of income and expenses related to the products and ensuring the setup adheres to internal policy and regulatory requirements. Actively work within and maintain data within the Advantage ODP (JMFA) program Make sure the annual report data is up to date and accurate for BOD submission Ensure policy is being followed completely and accurately Ongoing tracking reports are up to date and accurate for EMT review Mail notices Maintain collection bureau and ChexSystems reporting Actively work annual account escheatment process in conjunction with the ERM team to maintain compliance and accuracy. Track and aid in the reporting of deposit KPIs and strategic goals (cross-sales, new accounts, closed accounts, top 100 accounts opened, etc.) Assist in monitoring ACH limits and assist in the completion of ACH reviews. Stay current on NACHA rules and regulatory updates, applying updates to procedures and systems as needed. Monitor and communicate DCI bulletins to the appropriate departments ensuring updates to procedures and systems are completed timely. Assist in maintaining documentation for deposit products and ensure compliance throughout their lifecycle. Investigate and aid in resolving deposit-related customer complaints. Track and aid in reporting operational losses. Additional Essential Functions Perform Additional Deposit Operations duties including, but not limited to: Continually look for revenue-enhancing and cost-saving opportunities, as well as efficiencies within day-to-day processing. Maintain accuracy and upkeep of all spreadsheets and procedures. Maintain upkeep of scanning customer and bank data in the network (iCore Doc Imaging, Z Drive, S Drive, etc.) Manage and meet performance goals as assigned. Meet deadlines as assigned and prioritize and manage time accordingly. Maintain and update any procedures or processes required accordingly, which includes, but is not limited to results of Exam/audit findings either internally or externally. Ensure policies and procedures (including dual control of separation of duties) are maintained and consistently followed as evidenced by satisfactory audit and regulatory reviews. Maintaining knowledge of applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control Provide exceptional internal and external customer service while maintaining compliance with Bank policies and procedures and regulatory compliance requirements. This includes, but is not restricted to: Research and resolve customer inquiries, complaints, or errors. Assist with account balancing, transfers, wire transfers, stop payments, etc. Additional Responsibilities Participate in Bank committees as requested and approved by the Controller Complete required and assigned compliance and educational training. Must be willing to complete other duties as assigned. Participate in a minimum of two Heritage Club events annually. Participate in two Highlander Track events annually. Participate in 2 other community events during the year - either Bank sponsored or as approved by manager. Education/Qualifications/Skills Bachelor's degree in business or related field preferred Experience/Skill/Knowledge in deposit operations strongly preferred. Minimum of one year's experience in Three Rivers Bank preferred. Minimum of one year of customer service experience Strong analytical, problem-solving, and critical thinking skills Detail-oriented and organized. Must be bondable. Intermediary to Advanced Excel skills required - maintenance of moderately complex formulas. Computer use, typing, and 10-key skills required. Must be able to provide courteous, personal attention to promote individual customer satisfaction and the public perception and reputation of the organization. Treats all customers with respect even in the most negative situation. Must be able to conduct oneself in a manner that promotes trust in the individual and our organization. Must maintain confidentiality at all times due to the nature of information about customers and transactions. Work cooperatively and respectfully with all Bank Team Members Self-directed - must be able to fulfill the responsibilities of the position with minimal supervision. Must be able to prioritize and organize responsibilities to maximize productive results. Physical Demands Normal office environment Extended PC viewing, keyboarding with periods of sedentary work May be required to stoop, kneel, stand, walk, talk, hear, reach with hands and arms. May be required to occasionally lift/move up to 30 pounds. The physical demands noted above are representative of those that must be met by an employee to successfully perform the essential function of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee Signature Date _________________________________________ Printed Name Requirements:
    $35k-55k yearly est. 6d ago
  • Night Operations Specialist

    Boyne Resorts 3.9company rating

    Operations associate job in Big Sky, MT

    Love being outside, working with people, and creating unforgettable moments? As a Night Operations Specialist for the Enchanted Forest Experience at Big Sky Resort, you'll bring a touch of magic to our guests' evenings. This one-of-a-kind event features a dreamy nighttime walk through a lit forest, complete with glowing lights, cozy fire pits, and Instagram-worthy photo stops. You'll help set the scene, keep the magic alive, and make sure every guest walks away with a smile. This is a role for self-starters who thrive in the outdoors, enjoy guest interaction, and like a job that's always moving. Responsibilities * Prep the Enchanted Forest trail each day by maintaining pathways, building fires, and setting up supplies * Greet and check in guests, scan tickets, answer questions, and provide clear directions * Rotate between different roles each shift, from trail maintenance to guest interaction * Bring positive energy to the guest experience throughout the evening walk * Collaborate with Lift Operations, Ski Patrol, and the Road Crew to ensure smooth operations * Be ready to step up and work independently when needed Work Schedule: Shifts run Wednesday through Saturday, from 12 PM to 10 PM, beginning in the Mountain Village and transitioning up to the Enchanted Forest. Expect to be outdoors in all types of mountain weather, including cold and wind, both day and night. Qualifications * Comfortable working outside in variable weather and snow conditions * Able to hike, lift, and handle physical tasks in a cold, dynamic environment * Previous guest service experience is a bonus, but not required * Skiing or snowboarding experience is helpful, but we'll train the right person * Strong communication skills and a genuinely friendly personality * Reliable, punctual, and excited to be part of something unique All full time seasonal team members can enjoy the following benefits: * FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties * Discounted vouchers for skiing at Big Sky Resort for friends and family * Discounted ski/snowboard rentals with a free team member lesson * 25%-50% off F&B and Retail at all Boyne outlets * Eligibility for affordable Team Member Housing * Lodging discounts for friends and family * Discounted Lone Mountain Ranch Cross Country Ski Trail Pass * Wellness Day and Eligibility for PTO * Monthly team member events
    $21k-30k yearly est. 54d ago
  • Operations Associate

    D.A. Davidson 4.7company rating

    Operations associate job in Great Falls, MT

    D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary: This position is responsible for assisting multiple departments with executing various processes, procedures, and functions. The qualified candidate will possess the ability to multi-task, have good organization skills, retain a proven track record of producing accurate work and display a keen attention for detail. The qualified applicant will be capable of working independently and as a team member. Qualifications: * High school diploma * Communicates verbally and in writing in a clear and effective manner. * Possess good organizational and time management skills. * Ability to work under pressure and meet deadlines. * Computer proficiency: knowledge of Microsoft Outlook, Word, and Excel * Capability to adapt to constantly evolving work environment. * Possess good follow-up skills. * Office experience or basic accounting knowledge a plus. Duties: * Support branch associates in a variety of aspects related to Operations. * Work effectively with multiple departments throughout Operations. * Review reports and perform reconciliations of output from set procedures and processes. * Participate in testing new or potential software updates for operational workflow advancement. * Process and follow-up on documented process and procedures * Review daily reports for exceptions and take the necessary action to resolve. * Perform other duties as assigned. What we offer: Competitive salary plus excellent benefits and perks including, but not limited to: * Medical, Dental and Vision * Company 401(k)and ESOP contribution * Paid holidays + Generous sick, vacation, and maternity/parental leave * Pet Insurance * Professional Development Opportunities * Tuition Reimbursement ($15,000 lifetime cap) * Discounted personal insurance including home, auto and recreational vehicles * Charitable gift-matching program * Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us! At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $68k-108k yearly est. 60d+ ago
  • Backhoe Operator - JKL Associates

    Push, Inc. 3.7company rating

    Operations associate job in Bridger, MT

    The Heavy Equipment Operator is responsible for safely and efficiently operating assigned equipment used to install fiber-optic cable, copper cable, coaxial cable, single and three phase power cable and possibly sewer or water facilities. This position will assist with all aspects of the job requiring operation of both smaller and larger scale heavy equipment along with possible or occasional basic labor duties. Must have field experience digging with heavy equipment preferably around utilities in rural and urban areas, experience reading prints and schematics and the ability to train and mentor other team members. JKL Associates Inc., a Division of PUSH Inc. is a privately owned premier communications and power utility contractor who has been providing telecom infrastructure for 50 years through its dedicated team members who have integrity and continually strive for excellence. The PUSH Inc. Corporate Office is located in Rice Lake, Wisconsin. Physical and Environmental Factors: Ability to work outdoors and to work in all types of outdoor weather. Ability to walk, sit, stand, bend, twist, stoop, push, pull, carry, and lift as needed. Ability to coordinate eyes, hands, feet, and limbs in performing skilled movement. Ability to travel and be away from home for extended periods of time. 100% Field. Principal Duties and Responsibilities (Essential Functions): Field experience with digging operations in rural and urban areas around utilities. Responsible for daily maintenance on construction equipment used. Ability to operate equipment, including but not limited to backhoe, mini excavator, cable plow, or track hoe. Successfully excavate around existing utilities. Provide training and assistance to co-workers learning to be operators. Perform routine labor (potholing, set-up of equipment, conduit/duct/cable placement, set pedestals) as required. Drive tow vehicle hauling equipment to and around job site. Assist with all aspects of the job including basic labor responsibilities. Education and/or Experience: Work Experience: This person should have demonstrated field experience with digging operations around utilities in rural and urban areas. Must have experience operating utility construction equipment including but not limited to backhoe, mini excavator, cable plow, or track hoe. Industry Knowledge: General knowledge of utility construction procedures, including print reading. In addition, have knowledge of or be familiar with all procedures and associated tools and equipment necessary to install underground utilities in the most effective, safe, and profitable manner. Requirements: Valid Driver's License, Class A CDL preferred. Must be able to pass pre-employment screenings. Demonstrated field experience operating backhoe, mini excavator, cable plow, or track hoe around utilities. Ability to work in a team environment. Willingness to learn. Ability to maintain equipment and hand tools. Ability to read, comprehend and carry out instructions. Ability to multi-task and work in a fast-paced environment. Abide all company and manufacturer safety procedures and industry safety standards, in addition to attending mandatory safety meetings. Benefits of Joining the PUSH Team: Medical, Dental, Vision, Life, and Disability - Industry Leading! Free Teladoc, No-Cost Care Options 401K with Company Match up to 3% Competitive pay, weekly checks Paid PTO and Holidays Bonus Potential Training & Advancement Opportunities Apprenticeship Opportunities In-house CDL Program Referral Bonus Program And Much More! Push, Inc is an Equal Employment Opportunity Employer (EEOC/M/F/D/V)
    $41k-74k yearly est. Auto-Apply 60d+ ago
  • Operations Administrator

    Native American Development Corporation 3.6company rating

    Operations associate job in Billings, MT

    The Operations Administrator is responsible for overseeing daily activities of the Clinic in coordination with Medical and Behavioral Health Directors (clinic team) to ensure all services and projects are implemented according to approved organizational strategic plan, in compliance with Indian Health Services contract requirements and State standards. The Operations Administrator provides accountability for the sustainability of the ambulatory care operations at Billings Urban Indian Health and Wellness Center (BUIHWC). The Operations Administrator is responsible for development and implementation of goals and services based on patient-docused clinical care, quality assurance and Indian Health Services contract scope of work. Essential Duties and Responsibilities: Leadership and Direction Coordinates with Area IHS office for the implementation of healthcare facility's policies and procedures for quality certification, ensuring that best practices are followed, and resolving cases where the facility is out of compliance in coordination with business office. Coordinates with Clinic Director by assigning staff to develop and implement policies and procedures to meet State and Federal regulations. Implements culturally appropriate clinical programs and services as identified in the organizational strategic plan promoting sustainability in coordination with Clinic Director. Manages daily operations of healthcare facility as part of a clinic team. Represents Clinic and attends Health related meetings as required or directed by Clinic Director. Finding innovative ways to optimize the level of healthcare while also reducing the facility's costs by implementing Clinic sustainability strategies in coordination with Clinic Director and CEO. Oversees billing and coding for Medicaid, Medicare, managed care and other 3rd party payor's guidelines and adjusts in coordination with IT and business office for reimbursement. Manages collection of revenue data in coordination with IT and business office. Develop reports for the Clinic Director on employee performance evaluation, project activity, budget variances and expense budget variances and develops action plan, issues affecting clinic productivity and effectiveness in coordination with business office. Implements process for reviews and updates of forms used within practice and standardizes when necessary. Promotes effective working relationships within service line to facilitate goals and objectives in coordination with Clinic Director for workers to improve patient experience. Oversees Implementation of Integrated Behavioral Health referral system in coordination with clinic team. In coordination with Medical and Behavioral Health Directors identifies problems which interfere with practice and develops an action plan for resolution In coordination with Medical Director and Behavioral Health Director proposes options for solving staffing problems that are within acceptable parameters and utilizes appropriate resources Maintain and improve performance goals for implementation by clinic team based on strategic clinic goals for performance which includes an action plan, time frame and follow-up action. Oversees the daily operations in the clinic with the team by optimizing clinic workflow and workforce. Acts as the primary resource in the daily operations and activities of the department. Works directly with patients to address patient questions and concerns regarding care and billing, evaluate various resolutions and ensure patients receive satisfactory resolution. Creates and oversees daily work schedules of Clinic team. Oversees active schedule management to balance patient access, schedule, utilization, and continuity during hours of clinic operation. Leads clinic team in problem solving to address issues relating to patient safety, care and service. Promotes effective working relationships and works effectively as part of the clinic team to facilitate meeting its goals and objectives. Manages clinic teams on quality initiatives and managing quality metrics. Collaborate with the leadership team to identify and drive quality and performance improvement initiatives. Drives and supports associate engagement and patient experience outcomes. Coordinates training of new and current employees with Human Resources. Creates a culture of patient safety including documentation and reporting of any incident. Maintains audits for medication safety. Ensures compliance with applicable regulatory guidelines, and licensure, compliance and accreditation requirements. Ensures compliance with established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Performs other duties as assigned. Minimum Qualifications (Experience/Education): Bachelor's degree in business administration, finance, health care, law, public health, organizational leadership or a related field. Five years of clinic management experience. Extensive professional experience in a leadership role. Experience working with American Indian populations preferred. Experience working with Federally Qualified Health Centers preferred. Versed in all applicable regulatory requirements and standards of practice. Proven ability to work with others at all levels within the organization and collaborate effectively across levels. Above-average interpersonal, problem solving, and written and oral communication skills. CERTIFICATES, LICENSES, REGISTRATIONS Must have valid Montana State driver's license. Maintains certification and licensures when applicable. SPECIAL REQUIREMENTS Must pass a background check and meet program expectations. May be required to attend evening meetings to participate in health services outreach and or health events to reach designated population. COVID-19 vaccination required. Competencies or Knowledge, Skills and Abilities (KSA's): Working knowledge of: Federally qualified health centers; health care insurances; setting priorities; best practices; rural settings; medical administration; claims management; medical regulations; labor regulations, 330 Grant Funding; federal and state health assistance programs Proficient skills in: Leadership; operations; finance; billing and information systems; purchasing; facilities maintenance; compliance for overall organizational health; managing a challenging budget; accomplishing a large workload; grant applications process; solving complex situations with varying interests; managing challenging areas; finding solutions considering various factors; partnering with nearby clinics, colleagues, and other entities to ensure successful outcomes; assertiveness and awareness; mentoring; change management; and emotional intelligence Ability to: Understand rural communities; possess tact and emotional stability; manage operations; uphold confidentiality, decision-making, and workforce plans; lead with grace and finesse; organize and prioritize work and manage multiple priorities; research and analyze data and delegate; establish and maintain effective working relationships with providers, management, employees, and contacts outside the organization; use Microsoft Office applications (Word, Excel, Access, Outlook, database software) and internet resources; work with speed and efficiency; make fair and consistent decisions; use good judgement; be tolerant; find solutions; study and apply concepts to processes; build trust; and meet deadlines. Physical Demands & Working Conditions: Work is primarily in a small healthcare clinic environment. Frequently sit, with continuous full use of hands, repetitive movement, keyboarding, and clear vision, as well as speak and hear normal conversation. Requires high attention to detail with frequent deadlines, and internal and external social interaction. This position requires potentially long periods of continued walking, standing, stooping, bending, kneeling, squatting, reaching overhead, pulling, and pushing. Frequent lifting up to 10 pounds and occasional lifting over 50 pounds is required. The incumbent may be exposed to infected patients and contaminated materials and may be required to wear personal protective equipment (PPE). Physical ability necessary to enter and exit a car unaided and to operate a motor vehicle alone and unaided in a safe manner. Must be able to operate a vehicle and possess a valid driver's license. Physical ability to walk short distances necessary to attend meetings and interface with other employees. Occasionally, the work will require traveling to locations within or outside of the community with overnight travel. NADC-BUIHWC is an Equal Opportunity Employer. NADC-BUIHWC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $30k-41k yearly est. 44d ago
  • Invasive Cardiology Operations Specialist (Full Time)

    Benefis Health System 4.5company rating

    Operations associate job in Great Falls, MT

    Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Plans, supervises, implements and evaluates the patient care of each patient through compliance with patient care standards. Consults with staff, physicians and Manager on patient care/throughput/supply chain problems and interpretation of hospital policies to ensure patient needs are met. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: Operating Room Technician Certificate or graduation from an accredited Radiological Technology program or graduation from an accredited school of cardiovascular technology or at least 10 years of relevant experience. Current BLS and ACLS certification.
    $45k-58k yearly est. Auto-Apply 60d+ ago
  • Deposit Operations Specialist

    Three Rivers Bank of Montana

    Operations associate job in Kalispell, MT

    Full-time Description Deposit Operations Specialist Reports To: Controller FMLA: Non-Exempt This position is responsible for performing a wide range of back-office functions that support the accurate and efficient processing of deposit accounts. This role focuses on file maintenance/quality control, system updates, transaction reconciliation, and regulatory compliance. In addition, this position will provide cross-functional support to the accounting team as needed, assisting with reconciliations, reporting, and other operational tasks. Success in this role requires strong attention to detail, familiarity with banking systems, and a commitment to maintaining data integrity and regulatory standards. The position primarily reports to the Controller. Daily Essential Functions Perform Daily Operations duties including, but not limited to: Respond to customer and/or team member requests, calls, and chats timely and appropriately. Ensure deposit dispute forms are completed accurately and the forms continue to meet the appropriate regulations and guidelines (WSUDS, Stop Payments, Debit Card Disputes forms, etc.) Crosstrain and support the Accounting Department as needed (Levies & Garnishments, Subpoenas, Wire processing, exception processing, etc.) Act as a liaison between deposit retail and accounting teams where appropriate. Managing debit card portfolio for risk for fraud mitigation (reporting, writing and placing fraud risk rules) Assist Cash Management customers with inquiries, questions, and problems as needed. Assist Personal bankers in customer setup and maturities for ICS/CDARS transactions in Intrafi. Handle a variety of debit card administrative functions and requests as needed including but not limited to disputes. Maintain upkeep of tracking reports and systems such as, but not limited to, deposit analytics such as Kasasa reports and JMFA courtesy pay reports. Assist in gathering documentation for internal and external reviews, audits, and exams. Complete daily report monitoring promptly (including but not limited to): Daily file maintenance and QC Proper account set-up and coding (Deposit rate indexes, product codes, branch coding, cycle codes, etc.) Accurate Deposit Rates (as approved) Accounts with special deposit rate codes monitored monthly, at minimum. Under the deposit product core integration to assist in setup new products as well as maintain existing products, including but not limited to understanding of income and expenses related to the products and ensuring the setup adheres to internal policy and regulatory requirements. Actively work within and maintain data within the Advantage ODP (JMFA) program Make sure the annual report data is up to date and accurate for BOD submission Ensure policy is being followed completely and accurately Ongoing tracking reports are up to date and accurate for EMT review Mail notices Maintain collection bureau and ChexSystems reporting Actively work annual account escheatment process in conjunction with the ERM team to maintain compliance and accuracy. Track and aid in the reporting of deposit KPIs and strategic goals (cross-sales, new accounts, closed accounts, top 100 accounts opened, etc.) Assist in monitoring ACH limits and assist in the completion of ACH reviews. Stay current on NACHA rules and regulatory updates, applying updates to procedures and systems as needed. Monitor and communicate DCI bulletins to the appropriate departments ensuring updates to procedures and systems are completed timely. Assist in maintaining documentation for deposit products and ensure compliance throughout their lifecycle. Investigate and aid in resolving deposit-related customer complaints. Track and aid in reporting operational losses. Additional Essential Functions Perform Additional Deposit Operations duties including, but not limited to: Continually look for revenue-enhancing and cost-saving opportunities, as well as efficiencies within day-to-day processing. Maintain accuracy and upkeep of all spreadsheets and procedures. Maintain upkeep of scanning customer and bank data in the network (iCore Doc Imaging, Z Drive, S Drive, etc.) Manage and meet performance goals as assigned. Meet deadlines as assigned and prioritize and manage time accordingly. Maintain and update any procedures or processes required accordingly, which includes, but is not limited to results of Exam/audit findings either internally or externally. Ensure policies and procedures (including dual control of separation of duties) are maintained and consistently followed as evidenced by satisfactory audit and regulatory reviews. Maintaining knowledge of applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control Provide exceptional internal and external customer service while maintaining compliance with Bank policies and procedures and regulatory compliance requirements. This includes, but is not restricted to: Research and resolve customer inquiries, complaints, or errors. Assist with account balancing, transfers, wire transfers, stop payments, etc. Additional Responsibilities Participate in Bank committees as requested and approved by the Controller Complete required and assigned compliance and educational training. Must be willing to complete other duties as assigned. Participate in a minimum of two Heritage Club events annually. Participate in two Highlander Track events annually. Participate in 2 other community events during the year - either Bank sponsored or as approved by manager. Education/Qualifications/Skills Bachelor's degree in business or related field preferred Experience/Skill/Knowledge in deposit operations strongly preferred. Minimum of one year's experience in Three Rivers Bank preferred. Minimum of one year of customer service experience Strong analytical, problem-solving, and critical thinking skills Detail-oriented and organized. Must be bondable. Intermediary to Advanced Excel skills required - maintenance of moderately complex formulas. Computer use, typing, and 10-key skills required. Must be able to provide courteous, personal attention to promote individual customer satisfaction and the public perception and reputation of the organization. Treats all customers with respect even in the most negative situation. Must be able to conduct oneself in a manner that promotes trust in the individual and our organization. Must maintain confidentiality at all times due to the nature of information about customers and transactions. Work cooperatively and respectfully with all Bank Team Members Self-directed - must be able to fulfill the responsibilities of the position with minimal supervision. Must be able to prioritize and organize responsibilities to maximize productive results. Physical Demands Normal office environment Extended PC viewing, keyboarding with periods of sedentary work May be required to stoop, kneel, stand, walk, talk, hear, reach with hands and arms. May be required to occasionally lift/move up to 30 pounds. The physical demands noted above are representative of those that must be met by an employee to successfully perform the essential function of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee Signature Date _________________________________________ Printed Name
    $35k-55k yearly est. 37d ago

Learn more about operations associate jobs

How much does an operations associate earn in Helena, MT?

The average operations associate in Helena, MT earns between $27,000 and $81,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Helena, MT

$47,000

What are the biggest employers of Operations Associates in Helena, MT?

The biggest employers of Operations Associates in Helena, MT are:
  1. Coinbase
  2. Capital One
  3. D.A. Davidson Companies
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