Operations associate jobs in Lansing, MI - 42 jobs

We are immediately hiring a Supply Chain Operations Specialist in Flint, MI for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. + Pay Type: Salary paid weekly + Annual Salary Pay: $50,000-$59,000 per year based on experience + Schedule: Monday-Friday 02:00pm-10:30pm (Must be flexible) When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: + Medical, Dental, Vision Benefits start at 30 Days + 401 (K) Savings Plan with a company match + Discounted employee stock purchase options + Quality employee discounts that actually save you money on tools, cars, appliances, travel and more + All major holidays paid and Paid time off within your first year + Up to 12 weeks paid maternity leave Summary * Position does not manage WHSE or Driver team members* The Supply Chain Ops Specialist is responsible for the specialized operational function(s) for assigned work group(s) in a SCS logistics operation. This role has a unique skillset to provide specialized/customized service for SCS customers and/or site location. Position responsibility may include advanced troubleshooting on systematic processes, resolution decision making to avoid logistical errors, specialized reporting or processes for MGT, ec. This position could provide direct supervision and will assist with new hire training, processes, routines, etc. May interact with carriers and/or the customer based on the complexity and scope of the account. All work is subject to review by location Ryder Corporate Process Owners such as Finance, Human Resources, Safety, Ops etc. Error could result in customer dissatisfaction, loss of inventory, loss of profit, safety or security incident. Essential Functions + Communicate daily/shift goals of facility and work group(s). Communicate and report plans to obtain operational goals. + Assist with and train hourly, SNE or other specialists + Lead and initiate employees through in depth training and continuous review of employee understanding of policies, procedures and processes. + Decision Making for location activities to include but not limited to demand planning, supplier calls, customer interactions, specialized process troubleshooting, etc. + Support and aid in the development of system and process training for employees in the work group(s). Perform operational administrative functions to support location activities and / or customer + Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results. Additional Responsibilities + Maybe used as a floater to complete all Supply Chain Ops Associate roles across multiple shifts + Performs other duties as assigned. Skills and Abilities + Ability to effectively communicate in both verbal and written forms with employees, peers and management + Strong organizational, follow-up and computer skills required + Ability to work self directed with minimal supervision + Ability to manage individual performance and employee relations + Ability to use sound judgement when information is incomplete or ambiguous + Warehouse Management Systems (WMS) intermediate preferred + Material Handling Equipment (MHE) intermediate required + OSHA intermediate required + DOT and Hazmat (based on the account) intermediate preferred Qualifications + H.S. diploma/GED + One (1) year or more in logistics, warehouse or industry related field required + One (1) year or more Previous supervisory experience preferred + Warehouse Management Systems (WMS) intermediate preferred + Material Handling Equipment (MHE) intermediate required + OSHA intermediate required + DOT and Hazmat (based on the account) intermediate preferred Travel: None Apply Here With Ryder Today We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Click here to see all Opportunities at Ryder: ************************* EEO/AA/Female/Minority/Disabled/Veteran \#INDexempt \#LI-EP Job Category: Materials Planning & Scheduling Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $50,000 Maximum Pay Range: $59,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees : If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd

Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Regular Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful. Key Responsibilities * Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards * Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate promotional setups and event execution * Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals * Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered * Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all Flexible Scheduling and Reliability * Must meet the required minimum number of weekly shifts/ hours * Full Time: 30-40 hrs/week * Part Time: 15-29 hrs/week * Flex (as needed): 4-14 hrs/week * Be available during peak retail operations (nights, weekends and holidays) * Punctuality and consistent attendance Qualifications/Experience * 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment * Excellent organizational and time management skills * Quick learner with the ability to absorb and communicate product knowledge * Ability to support outstanding client service * Excellent communication and interpersonal skills. * Team player with a goal-driven mindset * Comfortable in a fast-paced environment with a strong client focus * Physically able to lift and carry up to 50 pounds While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here $18.00 - $23.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose The Operations Associate I processes standard client and producer transactions and ensures all information is in "good order" for processing. Essential Job Duties & Responsibilities * Processes standard transactions using documented procedures and multiple software applications. * Identifies and escalates issues for resolution when necessary. * Communicates with internal associates and external customers or agents regarding outstanding requirements. * Documents status of transactions and contacts received and initiated. Other Duties * Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.) * Other duties as assigned. Knowledge, Skills & Abilities * Ability to learn and understand basic life and annuity product information. * Basic understanding of financial implications arising from processing errors. * Ability to read and carry out detailed written procedures. * Good verbal and written communication skills to interact professionally with coworkers, management and external customers. * Ability to communicate company processing requirements and procedures. * Ability to navigate and utilize multiple software and mainframe computer applications. * Ability to type 35 words per minute. * Ability to work independently and in a team environment. * Ability to effectively manage the demands of a high volume, imaged based work environment. Education and Experience Required * High School diploma or equivalent (G.E.D.). * 0-1 year work experience. Benefits and Compensation * Hourly pay rate of $20.60 * Promotional consideration (twice annually) * Annual bonus and merit programs * Annual paid time off and 10 paid holidays * 401k match program Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $13.75/Hr -USD $17.19/Hr.

Job DescriptionGopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: -Pick and pack items for dispatch to customers-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies-Manage inventory and re-shelving of canceled orders-Clean and organize sales floor and overall facility-Manage waste and spoilage through strict compliance with FIFO practice-Contact customer for substituted or out-of-stock items-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Capability to walk several flights of steps periodically throughout the day-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards-Ensure accuracy of all food and beverage packaged for delivery-Follow health, safety and sanitation guidelines for all products-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation-Prepare, package and stage/handoff orders Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Incentives: $500 90 day referral bonus At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Summary/objective Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion. The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome. This role is critical to the sustainability and business continuity of the department. Essential Functions Human Resources Information System (HRIS) Management Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination). Maintain the integrity and confidentiality of People Operations files and records. Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law. Maintain internal process trackers for checks & balances systems. Collect and process new hire paperwork, both physical and electronic files Process status updates for staff members (title, compensation, one-time awards, etc.) Assist with the annual career planning/compensation review process Maintain data analytics for business awareness and decision making. Benefits, Time-Off, & Payroll Communication & Systems Management Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information Assist with coordination of open enrollment period Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing. Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability. Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.) In collaboration with Talent Engagement Team Schedule and assist with candidate interviews. Schedule and assist with new hire orientations. Acquire background checks and employee eligibility verifications. Prompt new hires for document completion in the HRIS for onboarding. Perform other duties as assigned Specific Functions Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department. In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations. Serve as point of contact for working groups; organize and share relevant documentation and reports with project team. Competencies Analytical and problem-solving skills Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken. Understanding of how to integrate into a new team/organization Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint Extremely attentive to details, particularly with written communications, and PowerPoint presentations. Ability to anticipate needs and use good business judgment in escalating priority issues. Extremely confidential; experienced in handling highly sensitive information discreetly. Accountable, responsible, and able to work independently. Very flexible, able to pivot quickly as priorities change. Required Education and Experience Bachelor's degree in Human Resources or equivalent education/experience Preferred Education and Experience 3+ years Human Resources experience in a highly technical environment Experience with HRIS and ATS platforms and systems SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds Position Type/Expected Hours of Work Full-time position. Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed. Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary: Up to $47, 500 Schedule: Monday - Friday 11:30 AM - 8:00 PM Department: Operations Position reports to: Warehouse Manager Primary purpose and function of position: Responsible for ensuring load accuracy, productivity, returns tracking, inventory counting and any other inventory, loading and warehouse operations as needed. Principal Duties and Responsibilities: Check in delivery drivers as they return from routes, ensuring accuracy on any product returned and cleanliness of the trucks Ensure proper repack standards are being met and notify the warehouse manager of potential issues Verify warehouse personnel are following proper stock rotation policies Responsible for daily cycle counts, month-end and year-end physical inventory counts on all products in the warehouse and reconcile to computer inventory as needed Ensure all safety processes and procedures are being followed and enforced Route orders for next day delivery utilizing VIP and Roadnet (Backup router) Work as a helper on a route truck as needed Other duties as assigned * High school diploma or GED certificate required * Valid Class E driver's license and safe driving record (Must obtain within 3 months) * Standard shift is Monday - Friday 11:30 AM to 8:00 PM * Some OT and vacation coverage will be required * VIP Route Accounting System experience preferred * 1-year administrative experience preferably in an operations environment * Strong attendance record and ability to work nights and some holidays * Strong problem-solving abilities * Strong verbal and written communication skills * Highly self-motivated and able to work additional hours as necessary * Highly organized with ability to manage priorities, coordinate multiple projects simultaneously and attention to detail * Proficiency in MS Office to include Word and Excel * Strong Math skills

Job DescriptionJob Title Life Manager / Executive Assistant to the Founder (Path to Chief of Staff) Hybrid - Primarily in-person, with remote flexibility as needed - About Neametric We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue. This role exists for one purpose: to buy back the Founder's time so he can focus on sales, authority-building, networking, and growth. Role Overview This is not a traditional Executive Assistant role. This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff-level role with a personal assistant reporting to you. You will manage the Founder's life end-to-end-proactively, logically, and without needing constant direction. If you need to be told what to do, this role is not for you. Key Outcomes (What Success Looks Like) Buy back at least 10 hours per week of the Founder's time Enforce structure, routines, schedules, and follow-through Ensure nothing falls through the cracks-business or personal Founder focuses on sales, growth, authority, and networking only Everything else is handled, tracked, documented, and reported Core Responsibilities1. Founder & Executive Management Own and manage the Founder's calendar, schedule, priorities, and routines Create and enforce a structured daily and weekly schedule Ensure meetings are prepared for in advance (agenda, notes, assets ready) Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed Actively tell the Founder what needs to be done-not ask 2. Business Operations & Reporting Liaise with department heads to: Track progress Ensure deliverables are met Collect reports and KPIs Consolidate reporting so the Founder receives clear, concise summaries Track onboarding, training, and readiness of new hires (e.g., sales closers) Ensure documentation, SOPs, and processes are maintained and followed Identify inefficiencies and propose solutions proactively 3. Project & Task Management Own execution of ongoing and new projects Ensure no project stalls due to lack of follow-up Coordinate across teams using tools like: Slack Google Workspace Asana / Monday.com HubSpot (or similar CRM) Track deadlines, priorities, and dependencies 4. Personal & Household Management Manage personal logistics for the Founder and spouse: Appointments Travel planning Errands Household needs Coordinate: Home maintenance Vendors Groceries and household orders Ensure family commitments (kids' schedules, events, pickups) are handled Remove all personal distractions from the Founder's plate 5. Authority & Growth Support Schedule and organize: Networking activities Authority-building initiatives Social media and brand activities Ensure assets, time blocks, and follow-through are in place Keep the Founder focused and accountable to long-term growth initiative. Requirements This role requires senior-level maturity and experience. Must-Have: Minimum 3 years experience in: Executive Assistant Life Manager Operations Manager Chief of Staff-type roles Proven experience supporting high-performing, Type-A executives Strong operational, organizational, and project management skills High emotional intelligence and confidence Ability to push back, set boundaries, and enforce structure Logical thinker and strong problem solver Comfortable managing both business and personal matters Tech-savvy and fast learne Strongly Preferred: Experience in fast-paced, entrepreneurial, or agency environments Background in operations, project management, or business management Required Skills & Tools Slack Google Workspace Asana, Monday.com, or similar CRM familiarity (HubSpot or equivalent) Calendar and task management systems Strong documentation and reporting skills Personality Fit (Critical) Extremely organized Calm under pressure Not intimidated by strong personalities Direct, assertive, and confident Proactive, not reactive Takes ownership and accountability Career-oriented (this is not a short-term role) Work Schedule Full-time On-site: 8:30 AM - 5:00 PM Flexibility required when needed Hybrid/remote flexibility when Founder is traveling Benefits Compensation & Benefits Salary: $50,000 - $70,000 base (depending on experience) Performance-based bonuses Paid time off Growth path to Chief of Staff Potential to build and manage a support team Initial 1099 with transition to W-2 for the right candidate

Responsible for utilizing the airline system to plan flight weight and balance including determining the number of passengers that may safely be boarded given anticipated and actual weight and balance calculations. The Ops Agent will over see the gate functions and pre-board/boarding process while meeting the requirements of an on time departure. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Airline or Contracted Airline Services experience preferably Ticket Agent, Gate Agent, or Ops. 3. Mathematical problem solving skills 4. Verbal and written communications skills 5. Must be 18 years of age or older. 6. Must have a telephone. 7. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow. 5. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation. 6. Must pass pre-employment and random drug tests. 7. Must be able to read, understand and carry out instructions in English. 8. Must meet necessary requirements to obtain a security sensitive identification badge. 9. Must be able to verbally direct in English. 10. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 11. Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES: 1. Must be able to perform all duties of subordinate employees when necessary. 2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) 3. Monitor employee activity and makes adjustments as needed, 4. Make sure employees follow all regulations/procedures. 5. Deals courteously and tactfully with fellow employees. 6. Communicate effectively with fellow employees and client representatives. 7. Communicate safety hazards and equipment problems to Department Manager or General Manager. 8. Make sure training records are current. 9. Report inquiries and other major incidents to Department Managers. 10. Respond to inquiries from client, staff, and passengers in a courteous manner. 11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 12. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 13. Attend meetings and in-services as required. 14. Utilize appropriate communications channels and maintain records, reports and files as required. 15. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible. 16. Adhere to company policies and procedures and participate in achievement of company objectives. 17. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 18. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 19. Ensure implementation of the Safety Management System (SMS) 20. Implement safety plan for station 21. Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary 22. Actively participate in the Safety Management System (SMS) 23. Perform other duties as requested.

Provides support for public service positions when library staff members are absent. Performs other duties as assigned or requested. Preferred Qualifications A good sense of academic library operations and services and how the library supports the students and the larger University. Experience with the Banner financial system. Knowledge of the Alma/Primo Library platform. A love of libraries and special collections and service to an academic community.

First National Bank of America's Loan Servicing Team is looking for a proactive, detailed and organized Lien Release and Servicing Operations Analyst to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National's loan portfolio which make us a specialized lender. The ideal candidate for this role will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem-solving abilities, a capability to multi-task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company. Responsibilities: Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released Preparation of Warranty and Quit Claim deeds and required state forms for recording Timely correction of errors and rejected documents received from recording authorities Release of mobile home titles Release of abstracts Renew or release UCC filings as appropriate Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis Daily completion of worklist items Track releases to ensure documents are recorded and returned Qualifications: Excellent critical thinking skills, attention to detail, and follow-through Knowledge of real estate liens, titles and related requirements preferred Proficient use of advanced Microsoft Excel, Word and Outlook functions Understanding and use of CSC Technologies, preferred, but not required Ability to prioritize tasks and meet deadlines Experience in real estate mortgage and contract documentation preferred Comfortable working in a demanding, fast-paced environment Drive, humility and an established ability to work independently in a team environment Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

Your Opportunity: You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team. Who Develops You: Team Operator What You're Great At: You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team. What You'll Do: Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals. Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator. Create and own systems for maintaining integrity of the database, including holding agents accountable to activities. Own the agent onboarding process, including holding trainings in person and virtually. Follow the systems for our productivity rhythms to ensure agent productivity. Plan and execute client events that are done at a high level to drive business referrals. Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses. Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity. Keep the team leader informed of any challenges that arise and bring potential solutions. Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings. Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond. Oversee a virtual assistant that manages the listing launch and contract to close process for all transactions, including coordinating photography, staging, sign installation, and other listing launch functions. Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers. Generate reviews and referrals from clients during and after the transaction. Skills and Character Necessary: Notice and take pride in the details Team player Proven ability to lead yourself and others with conviction Self-motivated Owning projects once asked to do them and following up with status updates Ability and desire to focus on one task for at least an hour during time blocks Positive and direct communication, both written and verbal Ability to problem solve and use critical thinking daily Have a “do whatever it takes” mentality Follow a current process as well as improving them and create new processes Learning-based and growth-minded Proactive vs. reactive Impeccably organized Knowledge of basic office suite software and calendaring systems Excellent time management skills Concerned about doing things the right way Calm and motivated under pressure Have patience with a high volume, detailed role Use social media for the benefit of the company as an ambassador Flexible Required Background: Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team 1+ years experience in an operations/administrative role in the real estate, mortgage or title industries. Other Details: Compensation depending on experience, ranges from $20-22 per hour. This is an in office part-time role, 20 hours per week. We are excited to meet the person(s) that truly believe they could be a match!

Business Unit: LTL **What you'll need to succeed as a Sales Operations Intern at XPO** Minimum qualifications: + High school diploma or equivalent and currently pursuing a Bachelor's degree in Business or a similar field + Experience with Microsoft Office (Word, Excel, PowerPoint and Outlook) Preferred qualifications: + Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for the intended audience + Strong attention to detail and follow-up skills with the ability to identify and resolve problems + Solid organizational and multitasking skills with the ability to set priorities and meet deadlines + Energetic work style with a strong drive to succeed + Self-motivated instincts with the ability to work well with minimal supervision or in a team environment and consult with team members/management as needed **About the Sales Operations Intern job** What you'll do on a typical day: + Gain understanding and experience with various functions of the transportation and logistics industry by seeking opportunities to learn new skills and information + Review and help improve sales processes and sales requests + Gain an understanding of different selling scenarios, the day-to-day responsibilities of our sellers and how sales operations play a role + Participate in projects in the areas of logistics, transportation, sales enablement and sales support + Identify opportunities to improve current processes + Develop hands-on experience with continuous improvement projects; utilize and enhance your problem-solving skills while contributing to special assignments **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .

Harvest Pointe - Evening Operations Coordinator Department Harvest Pointe Reports to Director of Harvest Pointe or Designee Work Location Harvest Pointe at Thornapple Manor Work Schedule Sunday - Thursday 4PM - 12:30AM Salary Range $23.15 - $25.15/ hr. based on experience and credentials The Evening Operations Coordinator plays a pivotal role in the smooth functioning of Assisted Living operations during the evening hours. This position is essential for ensuring that all departments operate efficiently and effectively, directly impacting resident care and staff coordination. The Coordinator will oversee the daily operational activities, ensuring that all operational protocols are adhered to and that the facility maintains a high standard of care in alignment with healthcare policies and regulations. The Evening Operations Coordinator will work closely with the day shift supervisor, staff, and healthcare professionals to facilitate communication and resolve any issues that may arise during evening shifts. A key aspect of this role is to monitor resident care, manage staffing needs, oversee Meals on Wheels distribution, and ensure that all resources are allocated appropriately. The Coordinator will also take on leadership responsibilities by providing guidance and support to evening shifts and conducting regular evaluations of procedures to improve operational efficiency. This position requires a detail-oriented individual who can oversee multiple tasks simultaneously while maintaining a calm and professional demeanor. If you have a passion for healthcare operations and a dedication to enhancing resident experience, we invite you to apply for this meaningful position. Resident Engagement and Community Culture Privacy & Professionalism: Respect the resident's private living space as their home by always knocking before entry and handling all personal information with strict confidentiality. Warmth & Relationship Building: Cultivate meaningful connections with residents, creating an atmosphere of genuine interest, calm, and positive energy throughout the community. Collaborative Excellence: Build strong rapport with inter-departmental teams to ensure operations are fully integrated into the holistic care of our residents. Advocacy & Feedback: Act as a key point of contact for resident feedback during the evening, promptly sharing suggestions or concerns with leadership to continually elevate the community experience. Resident Rights: Report all allegations of resident abuse and/or misappropriation of resident property immediately. Must be able to relay information concerning a resident's condition. Community Nutrition and Outreach Partnerships Strategic Program Coordination: Collaborate with the Dining Services Manager for menu development for the Barry County community outreach initiative, ensuring high-quality, nutritionally balanced meals are provided to homebound residents. Inter-Agency Collaboration: Partner seamlessly with the Barry County Commission on Aging (COA) to align culinary operations with the regional Meals on Wheels mission, supporting resident independence and dignity. Coordination & Quality Oversight: Execute the preparation and staging of community meals to ensure delivery time and consistent adherence to food safety and temperature standards across the county. Social Impact Advocacy: Serve as a culinary liaison for programs with day shift operations. Personnel and Community Leadership Peer Mentorship & Onboarding: Facilitate the orientation of new team members, providing guidance on community standards and fostering a supportive introduction to the evening operations. Brand Advocacy & Communication: Serve as a knowledgeable resource for residents, families, and team members by clearly articulating community policies and procedures for evening operations. Interdisciplinary Collaboration: Proactively cultivate professional partnerships across all departments to ensure a cohesive and seamless living experience for every resident. Culture & Environment Stewardship: Curate a positive working atmosphere defined by warmth, genuine personal interest, and a sense of calm, ensuring the community feels like home for residents and guests alike. Regulatory & Safety Excellence: Maintain active certification and up-to-date knowledge of OSHA and CDC protocols, including hazard communication and infection control, to ensure the highest safety standards for the community. Continuous Professional Growth: Engage in ongoing community in-service training and continuing external education programs to remain at the forefront of trends within the Assisted Living industry. Community Engagement: Participate in staff and community-wide training initiatives that enhance the overall quality of life and service delivery for residents. Environmental Stewardship and Safety Sanitation Excellence: Maintain a pristine, hygienic working environment, ensuring all surfaces and equipment exceed regulatory standards and resident expectations. Quality Resident Support: Systematically monitor and coordinate resident care resources, supplies, and support services to ensure staff have what they need to provide consistent, high-quality care throughout the evening shift. Staff & Resource Readiness: Assess staffing coverage and care-related resources in real time, addressing gaps and coordinating support to ensure uninterrupted resident care and smooth evening operations. Safety Compliance: Maintain a safe, organized, and responsive care environment by proactively monitoring safety risks, supporting proper incident response, and ensuring adherence to community policies and regulatory standards, prioritizing the well-being of residents and staff. Environment & Operational Conditions Dynamic Work Environment: Comfortably navigates a vibrant community setting that involves frequent movement between culinary areas and resident living spaces, often involving interruptions and changing priorities. Schedule Flexibility: Commit to supporting the community's 24/7 nature by working weekends, holidays, and extended hours when necessary to meet resident needs. Health & Safety Awareness: Adhere to rigorous safety standards while working in environments with potential exposure to hot temperatures, cleaning chemicals, and infectious pathogens, strictly following Infection Control and OSHA safety protocols. Environmental Awareness & Risk Management: Subject to injury from falls, burns from equipment, odors throughout the workday, as well as reactions from dust, disinfectants, and other air contaminants. Exposure to infections water, diseases, conditions - including TB, AIDS, and Hepatitis B virus. May be subject to the handling of and exposure to hazardous chemicals. Qualifications Educational & Professional Requirements Foundational Education: A high school diploma or equivalent is required to ensure effective communication and literacy skills. Industry Knowledge: While comprehensive on-the-job training is provided, a foundational understanding of healthcare terminology and person-centered care practices is highly recommended to better serve our residents. ServSafe Knowledge & Training: Working knowledge of ServSafe food safety standards is required, with the ability to apply best practices during evening operations; ServSafe certification preferred or willingness to obtain within a designated timeframe. Professional Development: A commitment to ongoing learning and the ability to adapt to modern assisted living hospitality trends. Professional Qualifications and Core Competencies Adaptive Leadership & Autonomy: Demonstrate the ability to exercise sound independent judgment and take full accountability for assigned operations, while remaining open to innovative service methods and collaborative solutions. Exceptional Interpersonal Relations: Navigate diverse social interactions with residents, families, and regulatory agencies using high levels of tact, diplomacy, and a welcoming, cheerful disposition. Empathetic Engagement: Maintain a patient and respectful approach when interacting with residents of varying cognitive and maturity levels, ensuring an environment of warmth and dignity. Effective Communication: Proficiently read, write, and speak English to facilitate clear communication of resident needs and maintain seamless operational flow with team members and guests. Technical Proficiency: Demonstrated ability to utilize the Microsoft Office Suite (including Word, Excel, and Outlook) and efficiently navigate PointClickCare for accurate documentation and operational support. Commitment to Wellness: Champion a positive community culture that prioritizes the holistic health and well-being of residents and fellow staff members. Physical and Mental Resilience Occupational Stamina: Maintain the physical ability to remain active and mobile throughout the shift, including the capacity to lift, push, or pull up to 50 lbs. as required. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of the position can be fully met. Emotional Stability: Demonstrate the mental fortitude to remain calm and effective in high-stress or emotionally charged situations, including interactions with residents experiencing distress or hostility. Sensory & Independent Function: Utilize sufficient sensory and cognitive abilities to work independently, manage shifting priorities, and ensure the safety of the community. Possess the ability to analyze and interpret complex health information and make informed decisions. Emergency Readiness: Possess the physical health and situational awareness necessary to assist in resident evacuations and respond to emergency call-backs during critical events or severe weather.

This position is responsible for the administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Performs practice operations and support functions; including patient registration, scheduling, cash collections, medical record management, and charge reconciliation. Communicates with physicians, patients, and administration on front end operation and other clinic issues. General Responsibilities Implements and monitors administrative and operational policies and procedures while directing clinic operations as approved. Provides general secretarial and clerical duties and acts as a receptionist for the clinic. Ensures patient flow between the waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible. Answers phones in a timely and courteous manner. Interacts with members of the professional staff and ancillary personnel while acting as a liaison between physicians, nurses, and patients. Interacts with the patient and patient family members in a professional manner when working through and solving patient issues professionally and in a timely manner. Performs point of service activities such as visit preparation, co-pay collection, patient tracking, and record tracking. Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Manager to ensure the clinic(s) are sufficiently supplied. Works to implement goals and objectives to ensure high-quality, cost-effective operations. Implements policies, procedures, and systems to achieve stated goals and to ensure compliance with JCAHO operational standards and other regulatory/third-party mandates. Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals. Intervenes to correct problems (patient and system) as they occur. Verifies and updates patient demographics, guarantor information, ensuring clean claims processing, verifies insurance benefits/ eligibility per policy, and processes sliding fee applications as required. Ensures payments received are posted daily and are balanced batched correctly. Maintains and monitors the flow of front registration procedures and patients waiting in the lobby to ensure timely patient processing. Performs scheduling for the arrival and departure of all patients. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision requirements include the ability to see at close range. At times, may require more than 40 hours per week to perform the essential duties of the position. Fine hand manipulation (keyboarding). Travel between sites using your own vehicle to attend meetings. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Internal office space located in the clinic environment. May be exposed to communicable diseases. The noise level in the work environment is usually moderate. Qualifications Education and/or Experience Associates degree required with a focus in health care, business, or related discipline. Bachelor's degree preferred. Minimum five (5) years of progressively responsible administrative experience in health care or human service-related organizations. Thorough knowledge of the theory and practice of operations and management, preferably in health care and/or not-for-profit environment. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to maintain confidentiality in all matters. Ability to demonstrate positive customer service skills. Ability to exercise good judgment in assessing situations and make decisions. Capability to interface and maintain effective relationships with all programs, agencies, and intra-agency personnel. Ability to communicate effectively verbally and in writing. Flexible, with the ability to work independently and with minimal guidance. Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups. Demonstrate an ability to resolve interpersonal and professional conflicts appropriately. Ability to formulate decisions and make judgments that are demanding and interpretive. General computer proficiency. Ability to communicate effectively with diverse populations.

If you are an internal associate, please login to Workday and apply through Jobs Hub. Job PurposeThe Operations Associate I processes standard client and producer transactions and ensures all information is in “good order” for processing.Essential Job Duties & Responsibilities Processes standard transactions using documented procedures and multiple software applications. Identifies and escalates issues for resolution when necessary. Communicates with internal associates and external customers or agents regarding outstanding requirements. Documents status of transactions and contacts received and initiated. Other Duties Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.) Other duties as assigned. Knowledge, Skills & Abilities Ability to learn and understand basic life and annuity product information. Basic understanding of financial implications arising from processing errors. Ability to read and carry out detailed written procedures. Good verbal and written communication skills to interact professionally with coworkers, management and external customers. Ability to communicate company processing requirements and procedures. Ability to navigate and utilize multiple software and mainframe computer applications. Ability to type 35 words per minute. Ability to work independently and in a team environment. Ability to effectively manage the demands of a high volume, imaged based work environment. Education and Experience Required High School diploma or equivalent (G.E.D.). 0-1 year work experience. Benefits and Compensation Hourly pay rate of $20.60 Promotional consideration (twice annually) Annual bonus and merit programs Annual paid time off and 10 paid holidays 401k match program Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Preferred Qualifications * A good sense of academic library operations and services and how the library supports the students and the larger University. * Experience with the Banner financial system. * A love of libraries and special collections and service to an academic community. Job Specific Required Qualifications * A Bachelors Degree in a field relevant to the position. * Familiarity with libraries in an academic setting. * Functions as an integral member of the Library and Special Collections, leading daily operational and scheduling decisions and collaboration with other Kettering departments. * Experience with financial systems and planning a budget. Manages financial performance to meet budget expectations. Tracks expenditures and creates budget forecasts. * Ability to create a customer service schedule for library staff. Approves timesheets. Excellent communication, customer service and team skills. * Collaborate with staff to design fun and educational programming for the students. Ability to create promotional materials for the Library. * Commitment to continuing education. Ability to learn new software and apply it to library program. Demonstrated excellent collaboration skills. Flexible with library users and colleagues. * Maintains ongoing communication and relationships with the Kettering Community. Ability to multi-task and pay attention to detail. Ability to create promotional materials for the Library. * Knowledge of Microsoft Office programs, including Word and Excel. Experience using the Google Suite of software. * Ability to be flexible and to work independently as well as in a team environment where consultation, collaboration, and cooperation are essential. * Excellent written and verbal communication skills, team skills and attention to detail. * Willingness to work occasional nights and weekends. * Special Event Expectations: Participation is expected at major campus special events, such as commencement. Understand and have a commitment to Kettering University Values a. RESPECT: for teamwork, honesty, encouragement, diversity partnerships with students. b. INTEGRITY: including accountability, transparency and ethics. c. CREATIVITY: fostering flexibility and innovation. d. COLLABORATION: across disciplines and with all partners. e. EXCELLENCE: in all we do. Posting Information Posting Number SP00470 Posting Date 11/20/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants Job Duties Job Duties Percent of total time 40 Duties Manage the Library budget and funds for the Humanities Art Center and the Kettering University Archives. Monitor Banner system on a weekly basis to ensure the Library is within budget. Work cooperatively with Accounts Payable, Accounts Receivable and the Budget Office on budget matters. Perform analysis of current fiscal year budget, forecasts expenditures, and builds the upcoming FY budget. Manage monthly budget reports for the Library HAC and Archives, to balance the budget. Percent of total time 30 Duties Coordinates Library activities throughout the University and moves between buildings and departments to efficiently manage Library services and programs. This position is particularly active between the Library in the Academic Building and the Learning Commons. Oversee institutional and staff memberships. Maintain an inventory of office, gallery and archival supplies. Select vendors that represent the best value for Kettering University. Manage the department mail. Percent of total time 10 Duties Work cooperatively as part of Leadership Team to develop staff schedules. Review and approve staff timesheets. Maintain the University Librarian's work calendar. Schedule the Staff, Leadership Team and Collections Council meetings. Create a yearly Library calendar, using the Kettering University Academic Calendar, KU's official holidays, and consider changes in Library hours, days open, and other operational changes. Percent of total time 10 Duties Serve as part of the team that creates fun and educational activities for the students. Manages the activities as part of this team. Percent of total time 10 Duties Provides support for public service positions when library staff members are absent. Performs other duties as assigned or requested.

This position is responsible for the administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Performs practice operations and support functions; including patient registration, scheduling, cash collections, medical record management, and charge reconciliation. Communicates with physicians, patients, and administration on front end operation and other clinic issues. General Responsibilities * Implements and monitors administrative and operational policies and procedures while directing clinic operations as approved. * Provides general secretarial and clerical duties and acts as a receptionist for the clinic. * Ensures patient flow between the waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible. * Answers phones in a timely and courteous manner. * Interacts with members of the professional staff and ancillary personnel while acting as a liaison between physicians, nurses, and patients. * Interacts with the patient and patient family members in a professional manner when working through and solving patient issues professionally and in a timely manner. * Performs point of service activities such as visit preparation, co-pay collection, patient tracking, and record tracking. * Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Manager to ensure the clinic(s) are sufficiently supplied. * Works to implement goals and objectives to ensure high-quality, cost-effective operations. Implements policies, procedures, and systems to achieve stated goals and to ensure compliance with JCAHO operational standards and other regulatory/third-party mandates. * Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals. * Intervenes to correct problems (patient and system) as they occur. * Verifies and updates patient demographics, guarantor information, ensuring clean claims processing, verifies insurance benefits/ eligibility per policy, and processes sliding fee applications as required. * Ensures payments received are posted daily and are balanced batched correctly. * Maintains and monitors the flow of front registration procedures and patients waiting in the lobby to ensure timely patient processing. * Performs scheduling for the arrival and departure of all patients. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * At times, may require more than 40 hours per week to perform the essential duties of the position. * Fine hand manipulation (keyboarding). * Travel between sites using your own vehicle to attend meetings. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Internal office space located in the clinic environment. * May be exposed to communicable diseases. * The noise level in the work environment is usually moderate.