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  • Associate, Prime Operations

    Coinbase 4.2company rating

    Operations associate job in Topeka, KS

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. *Team/ Role Paragraph:* Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle. The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error. As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows. *What you'll be doing:* * Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution. * Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness. * Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks. *What we look for in you:* * 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future. * Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts. * Proven ability to execute with precision and a high degree of ownership, especially under tight timelines. * Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud). * Demonstrated experience protecting user privacy and handling confidential information. * Excellent de-escalation skills and the ability to build trust with frustrated users. * Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. * Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems. * Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs. * Experience creating support playbooks or standard operating procedures (SOPs). *Nice to haves:* * Experience using/training AI chatbots for support teams * Experience with Coinbase Prime or similar institutional custody platforms. * Experience in a compliant/regulated work environment. * B2B onboarding/implementation experience. * Understanding of tokenomics, token vesting schedules, or smart contract-based distributions. * Data analysis skills (SQL is a plus). * In-depth knowledge of blockchain ecosystems beyond Ethereum Job #: P72785 *Location*: US, remote-first (listing may say NY, anywhere in US is suitable) *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $108.6k-127.8k yearly 60d+ ago
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  • Annuity Operations Associate

    Advisors Excel 3.8company rating

    Operations associate job in Topeka, KS

    Position: Annuity Operations Associate Department: Annuity Operations Reporting to: Annuity Operations Manager Location: Topeka, KS - Onsite Overview: Are you someone who loves detail-oriented work? Our Annuity Operations Department plays an integral role in processing new annuity business for our advisors. From reviewing applications, following up on pending business to post-issue maintenance, our team is dedicated to moving the business forward. Customer service is at the forefront of this teams' mind - representing AE in the most positive way possible while delivering timely and quality results. As an Associate you will learn about our industry and the entire annuity application process. After building a foundation of knowledge, you will have the ability to advance within the department as you gain proficiency in various aspects of the application process. What you'll do: Conduct calls and send email communication to follow up on pending applications to ensure they are being processed in a timely manner Record status of pending applications in our internal tracking system Diligently communicate with transfer companies to confirm funds are moving Correspond with advisors and their office staff on the status of pending business Experience you'll bring: Strong organizational skills; capacity to manage heavy workload while navigating a variety of competing, ever changing priorities Confident, professional and articulate in written and verbal communication; ability to build a rapport with all personality types and all levels of staff Detail oriented, focused on quality in all aspects of your work PC proficiency, ability to work on several platforms at once Ability to work independently, but also as a collaborative team member Bonus Points: Prior experience working in financial services industry Previous customer service experience What you'll get: Amazing benefits including medical, dental, vision and 401k (with matching options) Generous PTO package from your start date Access to an on-site café, gym and primary care Continuous personal and professional development opportunities Recognition for hard work & exemplary performance Employee sponsored events…and more! Who We Are: Advisors Excel is a fast paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions, to sales and marketing, our end goal is to help continually grow advisors' businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team! Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily. #LI-RH1
    $33k-57k yearly est. 11d ago
  • Business Operations Specialist III

    Oracle 4.6company rating

    Operations associate job in Topeka, KS

    We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. **About the Position:** Oracle Health Government Services is seeking a Federal Project Analyst to join our mission-driven organization. In this role, you will primarily focus on supporting business and project operations, with a particular emphasis on invoicing reconciliation and ensuring compliance with the Federal Acquisition Regulation (FAR) and contract-specific documentation requirements. The ideal candidate will possess strong analytical skills, a deep understanding of FAR principles, and expertise in streamlining invoicing processes to improve efficiency and maintain timely revenue recognition. As a Project Analyst, you will work closely with Account Leaders, Finance, and other internal departments to ensure that invoicing processes are efficient, compliant, and aligned with project and financial goals. You will play a crucial role in optimizing workflows, ensuring accuracy in billing, and supporting the overall success of the project from both operational and financial perspectives. **This role comes with a committment to be in-office 4 days per week in Arlington, VA.** **Responsibilities** : Invoicing & Reconciliation: Manage the invoicing process, ensuring that all invoices are accurate and in compliance with Federal Acquisition Regulation (FAR) and specific contract terms. Reconcile invoices with project deliverables, contract agreements, and financial records to ensure timely and accurate revenue recognition. Reconcile any issues or discrepancies. Regulatory Compliance & Documentation: Ensure all project invoicing and billing processes adhere to the complex requirements outlined in FAR, as well as the specific terms and conditions of each contract. Maintain comprehensive knowledge of FAR clauses, contract terms, and industry best practices to ensure compliance throughout the project lifecycle. Process Improvement & Efficiency: Identify opportunities to streamline invoicing and reconciliation processes to increase operational efficiency and reduce cycle times. Implement process improvements and automation where possible to enhance the speed and accuracy of invoicing and project financial reporting. Reporting & Analysis: Provide detailed reports and analyses of invoicing performance, project financials, and compliance metrics to key stakeholders. Top skills or competencies to be successful: - Collaboration with Account Leaders, Project Managers, Finance, and other cross-functional departments - Ability to analyze issues and work to provide viable solutions. Education, certifications, or experience (preferred/required): - Bachelors degree plus a minimum of 5 years experience, or project management experience - Previous Federal Contracting experience preferred - US Citizenship is required with an ability to obtain and maintain a government security clearance (Public Trust). Oracle Health Mission Statement: At Oracle, we believe we have a moral obligation to leverage our resources, knowledge, and expertise-as well as our successes in other industries-and apply them to healthcare and health research to make a meaningful impact. Healthcare is personal, and the work we do truly makes a difference for providers and patients. **Responsibilities** Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $29.42 to $60.63 per hour; from: $61,200 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $61.2k-126.1k yearly 55d ago
  • Business Operations Associate II

    Twin Valley 3.8company rating

    Operations associate job in Manhattan, KS

    Description: Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds. Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award! Job Summary: As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched/special access, regulatory compliance, sales support, system support and billing/collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC. What you bring to the position: You have stellar skills in prioritizing, completing multiple projects, identifying problems, and finding resolutions. You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant. You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS to: Project management and administrative support for special projects. Manage customer contracts process, including drafting contracts, reviewing with Finance, submitting to clients, distributing signed contracts internally and completing the necessary reporting for sales commissions. Process development and documentation You use your COLLABORATIVE SKILLS to: Foster strong relations across the company and with carriers and customers. Assist internal organizations with administrative and project management duties surrounding process, system and network improvement projects. Provide intercompany and end user billing across TVFC relevant products. Support the company by completing other duties as assigned. You use your TECHNICAL SKILLS to: Prepare regulatory filings. Perform budget preparation and analysis. Perform Revenue and commission analysis and reporting. Handle end-to-end circuit connectivity across TVFC. Consists of quotes, financial models, order receipts, construction and installation coordination, billing and collections. Perform internal network infrastructure management tasks such as order receipts, quotes, accounts payable audits, commissions carrier relations and installation project management. Perform mapping functions to support projects and integrations. Identify and implement ways to improve processes and increase work-flow effectiveness and efficiency. Perform assigned end user billing, collections and data integrity tasks. Understand and provide support for technical systems and processes Understand and stay current on company products and services. Understand and stay current on industry-related state and federal regulations related to job duties. You use your CUSTOMER SERVICE SKILLS: Provide internal and external customer support by answering questions related to contracts, orders, systems, projects, etc Work with end users and carriers, proactively and reactively, to implement connectivity solutions. Work with eligible entities, consultants and USAC to administer, manage and ensure compliance with the E-rate and Rural Healthcare programs. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Presentation - Deliver business, non-technical, and limited-technical presentations. Leadership - Lead people and get results through others in a positive and inspiring manner. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well; work with all levels of management throughout the organization. Assimilation - Read and interpret a variety of instructions furnished in written, verbal, diagram or schedule form. Decision-making: Make sound decisions using information at hand. Planning and Organization - Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented - Manage and follow through on multiple tasks and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: Associate's degree in business or an area related to the position. Bachelor's degree preferred. Five years of similar or related experience required. Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry. Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc. Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, Powerpoint, etc). Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage You will follow Twin Valley's Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment. Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
    $90k-121k yearly est. 24d ago
  • Quality Operations Specialist

    Welbehealth

    Operations associate job in Topeka, KS

    WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 6d ago
  • Customer Facing Application (CFA) Strategy and Operations Senior Specialist

    Merck 4.6company rating

    Operations associate job in Topeka, KS

    **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the strategic roadmap for US Commercial customer-facing applications, including the evolution of Veeva and Veeva Account Management.** **Through a deep understanding of customer-facing roles, including that of the Field Sales Representative and Key Account Manager, this individual will partner closely with internal stakeholders across business and technical teams, as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva capabilities and processes for field representatives.** **The individual will condense the desired changes or strategic platform enhancement requests into consumable artifacts for distribution/sharing with impacted stakeholders to address both long and short-term issues facing field sales. The individual will represent the field facing channel to drive an omnichannel experience with our customers. The individual will triage and address operational issues that arise related to capability modifications. These capabilities align to key field sales competencies, namely, customer activity reporting, product promotion and business acumen.** **Success in this role will require strong project management skills and an effective partnership across many functions including Sales Leadership, Account Executive Leadership, US Market Operations, Technical, Training, Compliance and Communications teams.** **This role will ensure:** **Realization of the US Commercial CFA roadmap** **Drive an omnichannel experience with our customers representing the field facing channel** **CFA capabilities are functioning as intended** **Related business processes are executed to ensure capabilities continue to be fully realized** **Processes are aligned with compliance requirements** **Core strategic platform upgrades are prepared for from a business perspective** **Operational issues are triaged and addressed in a manner that meets the needs of the business** **Responsibilities and deliverables include, but are not limited to:** **Drive creation of planned approach, identify expert stakeholders for engagement and contribution to scope of work** **Facilitate close collaboration with US Market Operations, Sales Operations, Communication and other critical stakeholder teams to execute against planned approach** **Engage with legal, compliance, and other similar bodies to seek guidance and alignment on new/novel approaches for customer interactions with the field** **Communicate with senior Sales and Account Leadership to align on approach, share progress, and for risk mitigation** **Partnering with technical and/or strategic partners to lead the implementation of capabilities** **Define and execute against a plan to measure success** **Required Education:** **Bachelor's degree** **Required Experience and Skills:** **Strong project management skillset** **Business analysis, problem solving, understanding of sales and marketing strategic priorities** **Minimum 3 years' experience in Sales/Marketing Operations, field sales, or account management** **Demonstrated ability to collaborate, plan and execute** **Experience in the development or implementation of capabilities (e.g., requirements definition, user acceptance testing)** **Communication and cross-functional collaboration** **Business process design/re-design** **Strategic thinking, business acumen, problem solving, understanding of sales and marketing** **Ability to negotiate and influence key stakeholders, and lead without authority** **Strong verbal and written communication skills** **High Compliance IQ: A strong understanding of field sales policy and compliance priorities within a pharmaceutical organization, including the ability to apply to a variety of real-world scenarios.** **Ability to articulate customer-facing challenges or opportunities to simplify and improve processes to a large matrix cross functional team** **Leadership Skills including:** **Entrepreneurship: Having patient and customer orientation; placing a high priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs.** **Ownership and Accountability: taking ownership; setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed** **Execution Excellence: taking prompt action to accomplish work goals, per compliance standards; taking action to achieve results beyond what is required; being proactive.** **Strategic Planning - prioritizing and planning; establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, leveraging resources** **Change Catalyst: demonstrating adaptability; maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches and collaborating with others to make the change successful** **Preferred Experience and Skills:** **Experience working in Veeva** **Passion for working with technology products and solving consumer needs** **Knowledge/experience with the US marketplace** **Understanding of launch products and timelines** **Required Skills:** Account Management, Account Management, Adaptability, Agile Methodology, Animal Health Sales, Business Acumen, Business Management, Business Processes, Communication, Company Due Diligence, Creative Campaign Development, Customer Engagement, Entrepreneurship, Interpersonal Relationships, Marketing, Marketing Budget Management, Marketing Data Analysis, Marketing Management, Marketing Strategy Implementation, Market Research, Pricing Strategies, Product Lifecycle Management (PLM), Product Roadmap, Project Management, Strategic Customer Development {+ 5 more} **Preferred Skills:** Current Employees apply HERE (***************************************************** Current Contingent Workers apply HERE (***************************************************** **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (*************************************** if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (****************************************************************************************** EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (********************************************** **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". The salary range for this role is $114,700.00 - $180,500.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at ****************************************************** . You can apply for this role through **************************** (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** No **Travel Requirements:** 10% **Flexible Work Arrangements:** Remote **Shift:** 1st - Day **Valid Driving License:** No **Hazardous Material(s):** N/A **Job Posting End Date:** 01/20/2026 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R377014
    $114.7k-180.5k yearly 40d ago
  • General Employee Inquiries

    HR Partners 3.7company rating

    Operations associate job in Topeka, KS

    If you do not see a position which matches your knowledge,skills and abilities, please upload your resume into this job order. A member of Team HR Partners will contact you if your experience qualifies for future positions. Thank You! Sincerely, Team HR Partners
    $44k-74k yearly est. 60d+ ago
  • Legal Operations Administrator

    Sumitomo Pharma 4.6company rating

    Operations associate job in Topeka, KS

    Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. We are currently seeking a dynamic individual who will serve as administrative support to the Legal Department, responsible for performing legal administration activities, supporting process improvements, and identifying operational efficiency opportunities across the legal function. This role is essential in ensuring the department operates with optimal effectiveness, aligning with the broader goals of the organization. **Job Duties and Responsibilities** _Process Improvement & Operational Efficiency_ + Identify, design, and implement scalable legal processes and workflows to improve efficiency and reduce risk. + Support all aspects of setting up and maintaining purchase orders. + Support work orders and invoicing under intercompany and external vendor agreements. + Obtain and submit accruals from external vendors in compliance with applicable laws. + Support Chief Legal Officer's direct reports with meeting scheduling and expense reports. + Review and distribute mail in compliance with company data retention schedule. + Manage Legal Teams channel and filing site in compliance with company data retention schedule, and to ensure consistent organizational structure and efficient access to information. _Project & Vendor Management_ + Support legal department projects and initiatives (e.g., system/process implementations, restructuring activities), including timelines, deliverables, and stakeholder communications. + Retrieve contracts from and uploading contracts to ECMS (CLM). + Oversee relationships with external counsel and legal vendors, including ensuring engagement letters are in place and on file, and POs in place. + Monitor legal spend and support budgeting, forecasting, and cost-saving initiatives. _Compliance & Governance_ + Support corporate governance activities, including board documentation, policy development, regulatory filings, and entity restructuring. + Ensure legal operations align with pharmaceutical compliance standards and industry regulations. _Team Collaboration & Communication_ + Act as a liaison between legal and other departments to ensure seamless legal service delivery. + Support preparation of PowerPoint presentations. **Key Competencies** + Experience supporting legal teams in a regulated industry. + Ability to manage multiple priorities in a fast-paced environment. + Strategic thinker with a continuous improvement mindset. + Comfortable working with senior leadership and cross-functional teams. **Education and Experience** + Bachelor's degree required; paralegal certification preferred. + 3-5 years of experience in legal administration with some operational experience + Demonstrated experience in process improvement, project management, and cross-functional collaboration. + Proficiency in legal tech platforms (e.g., CLM (ECMS/iCertis), e-billing, Oracle, SAP, Workday, PowerPoint, Word, Excel) preferred. + Excellent organizational, analytical, and communication skills. The base salary range for this role is $62,600 to $78,200. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, overtime, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes up to 120 hours of vacation per year, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter and access to our service recognition program. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. **Confidential Data** : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. **Compliance** : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Mental/Physical Requirements** : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. **Sumitomo Pharma America (SMPA)** **is an Equal Employment Opportunity (EEO) employer** Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at ********************************************** This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. At Sumitomo Pharma America, our work is guided by the Sumitomo Pharma mission, vision and values, which tie closely to our company's cultural pillars. **Our** **Mission** _To broadly contribute to society through value creation based on innovative research and development activities for the betterment of healthcare and fuller lives of people_ _worldwide_ **Our** **Vision** _For Longer and Healthier Lives, we unlock the future with cutting edge technology and_ _ideas_
    $62.6k-78.2k yearly 28d ago
  • Trust Operations Specialist (Full-Time)

    Central National Bank 3.7company rating

    Operations associate job in Junction City, KS

    Lead. Empower. Build. Invest. Adapt. If you are looking to become a part of a leading institution that is making an impact within the communities it serves, look no further! Central National Bank is looking to add a Trust Operations Specialist to the team. Perks: As a full-time team member, you get access to a variety of benefits which include: * Paid leave including vacation, personal, sick * Paid holidays * Paid volunteer time * Health Insurance * Dental, vision, cancer, short-term disability, long-term disability, etc. * Access to our employee assistance program * 401K & Generous Match (subject to eligibility requirements) Day to Day: This role will provide operations support to the Trust (Business Development) Officers and the Trust Administrative Supervisor. Other day-to-day activities may include: * Provide support to the Business Development Officers for both trust and brokerage, Branch Compliance Officer and Trust Administrative Supervisor(s). * Assist in the account origination process for trust and brokerage accounts. * Document client contact and/or attempts in the appropriate contact management system. * Reconcile Mutual Funds, GL and bank accounts. * Responsible for posting receipts, including interest and dividend processing. * Process all necessary paperwork on successful sales within the Trust or Brokerage division including making deposits into wire accounts, processing paperwork for ACH transfers, systematic investments, withdrawals, cancellations and surrenders. * Provide services to customers for enhances online access for Trust & Brokerage. * Prepare and send approved sales, servicing and regulatory disclosures to the appropriate parties. * Provide support in all areas of Trust Operations including scanning, filing, and data input. * Coordinate sales materials with BDO's when sales opportunities present themselves. * Prepare and deliver various marketing materials including but not limited to client mailings, department marketing e-mails, monthly newsletters, birthday cards, performance reports and sales literature, etc. * Comply with all the rules, regulations and polices of the bank, its affiliates, broker dealers, all state and federal securities regulatory organizations. * Other responsibilities as assigned by management. Experience: You may be wondering what we are looking for in a candidate. Qualified candidates should have one to three years of similar or related experience with banking and/or accounting experience preferred. A bachelor's degree in a related field such as business and/or accounting is preferred but not required. Candidates should be goal-oriented, demonstrate great organizational and communication skills (both verbal and written), and be detail oriented. A proficiency in computer products to include Microsoft Office Suite products should also be demonstrated. Next Steps: Head on over to centralnational.com/careers and complete a quick application. If your qualifications match up, a member of our team will be in touch with you to discuss the next steps. Equal Opportunity Employer/Veterans/Disabled
    $40k-55k yearly est. 39d ago
  • Operations Engineering Interns

    Jobs for Humanity

    Operations associate job in Topeka, KS

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Hostess Brands to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Hostess Brands Job Description Your Opportunity as an Operations Engineering Intern As an intern within Operations, you will work with operating technicians and salaried employees to collect data and learn the manufacturing process to create process improvement opportunities, complete and manage projects, and effectively document and communicate results. Location: Topeka, KS Work Arrangements: 100% on site expectations In this role you will: - Work closely with manufacturing technicians on the plant floor to develop process improvement areas and understand manufacturing processes - Coordinate activities of contractors, hourly technicians, and other resources - Prepare standard reports and documentation to communicate results - Manage projects holistically from scope development, capital appropriation, implementation, commissioning, and verification - Collect, analyze, and utilize data to execute improvements while interfacing with salaried employees and technicians to deliver effective initiatives What we are looking for: - A rising junior or senior standing in school with requisite educational experience in engineering - Mechanical, Electrical, Chemical, or Industrial engineering is preferred. - A well-rounded skill set including the ability to define problems, collect data, establish facts, and draw valid conclusions - Must be able to work in both an office and plant environment and comply with all safety procedures - A passion to help in our Inclusion, Diversity & Equity journey - working toward a thriving community where everyone feels mutual respect, a sense of belonging and can express their whole selves Application Period Application period closes on November 1st, 2024 Why Choose the J.M. Smucker Company's Internship Program? Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to: Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best. Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company. Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food. Additional Perks: - Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include: - Unique opportunities to network and interact with company leadership - Customized professional development sessions - Networking events and social outings with fellow interns - A competitive compensation package, including paid corporate holidays - Employee discounts at our Company Store - A housing stipend for interns relocating for the program Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker. Learn more about working at Smucker: - Our Internship Program - Our Thriving Together Philosophy - Supporting All Impacted by Our Business - Our Continued Progress on Inclusion, Diversity and Equity Follow us on LinkedIn
    $26k-35k yearly est. 60d+ ago
  • Partner Sales Operations Skillbridge Intern

    Confluent 4.6company rating

    Operations associate job in Topeka, KS

    **Employment Type:** FullTime Remote **Department** Job Fairs & Work Programs, Skillbridge We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months. Interns will be paid through the Skillbridge Program by the Department of Defense. **About the Role:** We are seeking a highly analytical and strategic Sales Operations Analyst to join our Partner and Technology Group. This is over and above a traditional reporting/analyst role; you will be a strategic partner to the business, responsible for transforming raw data into the critical insights that shape our sales strategy and drive operational rigor. You will dive deep into every aspect of our sales motion, from pipeline generation to deal execution, to uncover the "why" behind the numbers and help us make winning repeatable. This role is ideal for a curious, data-driven individual who thrives on solving complex problems and influencing leadership with compelling, data-backed narratives. Excellent system skills such as G-sheets, Tableau, SQL, Power BI etc are a big plus for the role **What You Will Do:** + **Performance Analysis & Regional Insights:** Conduct in-depth analysis of sales performance across different regions, segments, and territories. Identify and dissect the trends, behaviors, and strategies that distinguish high-performing teams from the rest, providing actionable recommendations to leadership. + **Cross-Functional Insight Aggregation:** Serve as a central analytical hub, synthesizing data from Sales, Marketing, Finance, Data Science and Partner channels. Your analysis will directly contribute to strategic initiatives such as GTM planning, sales territory & quota setting, targeted sales coaching, and identifying key business risks and opportunities. + **Opportunity Lifecycle Analysis:** Map and analyze trends throughout the end-to-end sales cycle, from lead to close. By understanding deal velocity, conversion rates, and seller activities at each stage, you will help define "what good looks like" and create a blueprint for success that can be used to train sales teams and guide front-line managers. + **Pipeline Generation & Channel Optimization:** Analyze the performance and ROI of various pipeline generation channels (e.g., Marketing, Partners, Sales Development). You will provide critical insights to determine where to focus investment and support resources to maximize pipeline creation and quality across our global theaters. + **Core Sales Operations:** Support essential sales operations functions, including sales forecasting, performance reporting, dashboard creation and maintenance (Salesforce, Tableau), documentation, retro support, and providing ad-hoc analytical support to sales leadership. **What You Will Bring:** + Experience in managing complex programs and projects with multiple stakeholders, objectives, and deliverables + Demonstrates effective time management and can accurately scope project complexity and resource requirements + The ability to communicate cross-functionally, derive requirements, set and meet deadlines + Keen attention to detail while completing complex tasks + Open, growth mindset and high degrees of self motivation, fostered in a fast-paced, high growth, dynamic environment + Ability to roll up sleeves when needed to get things moving + Clear, consistent demonstration of self-starter behavior and a desire to tackle complex challenges **Ready to build what's next? Let's get in motion.** **Come As You Are** Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible. We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
    $25k-32k yearly est. 60d ago
  • Senior Coordinator Complaint Appeals Operations

    CVS Health 4.6company rating

    Operations associate job in Home, KS

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** Responsible for managing to resolution appeal scenarios for all products, which contain multiple issues and may require coordination of responses from multiple business units. Appeals are typically more complex and may require outreach and deviation from standard processes to complete. May have contact with outside plan sponsors or regulators. - Research and resolves incoming electronic appeals as appropriate as a "single-point-of-contact" based on type of appeal. - Can identify and reroute inappropriate work items that do not meet complaint/appeal criteria as well as identify trends in misrouted work. - Assemble all data used in making denial determinations and can act as subject matter expert with regards to unit workflows, fiduciary responsibility and appeals processes and procedures. - Research standard plan design, certification of coverage and potential contractual deviations to determine the accuracy and appropriateness of a benefit/administrative denial. - Can review a clinical determination and understand rationale for decision. - Able to research claim processing logic and various systems to verify accuracy of claim payment, member eligibility data, billing/payment status, and prior to initiation of the appeal process. - Serves as point person for newer staff in answering questions associated with claims/customer service systems and products. Educates team mates as well as other areas on all components within member or provider/practitioner complaints/appeals for all products and services. - Coordinates efforts both internally and across departments to successfully resolve claims research, SPD/COC interpretation, letter content, state, or federal regulatory language, triaging of complaint/appeal issues, and similar situations requiring a higher level of expertise. - Identifies trends and emerging issues and reports on and gives input on potential solutions. - Delivers internal quality reviews, provides appropriate support in third party audits, customer meetings, regulatory meetings and consultant meetings when required. - Understands and can respond to Executive complaints and appeals, Department of Insurance, Department of Health, or Attorney General complaints or appeals on behalf of members or providers as assigned. **Required Qualifications:** - 1 years' experience in reading or researching benefit language in SPDs or COCs - Demonstrated ability to handle multiple assignments competently, accurately and efficiently. - Excellent verbal and written communication skills. - Computer navigation ability and ability to multitask. - Excellent customer service skills. - Strong Leadership skills - Experience documenting workflows and reengineering efforts. **Preferred Qualifications:** - 1 years of experience in research and analysis of claim processing. - 1-2 years Medicare part C Appeals experience. **Education:** - High School Diploma **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $18.5-35.3 hourly 4d ago
  • Specialty Operations Coordinator

    Sedgwick 4.4company rating

    Operations associate job in Topeka, KS

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Specialty Operations Coordinator **PRIMARY PURPOSE** : To analyze low- and mid-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices. **ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Adjusts medical-only claims and low- to mid-level lost-time workers compensation claims under close supervision. + Supports other claims staff with larger or more complex claims as necessary. + Processes workers compensation claims reviewing compensability, benefits due, and files necessary documentation with state agency. + Communicates claim action/processing with appropriate parties including, but not limited to: claimant, client, state agency, managed care organization and appropriate medical contact. + Ensures claims files are properly documented and claims coding is correct. + Maintains professional client relationships. + Coordinates actuarial/settlement issues impacting employers with rate and settlement departments. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). **QUALIFICATIONS** **Education & Licensing** High School diploma or GED required. Licenses as required. **Experience** One (1) year of claims management experience or equivalent combination of education and experience required. **Skills & Knowledge** + Ability to meet or exceed Performance Competencies + Ability to work in a team environment + Good interpersonal skills + Strong organizational skills + Analytical and interpretive skills + PC literate, including Microsoft Office products + Excellent oral and written communication skills **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **TAKING CARE OF YOU BY** + We offer a diverse and comprehensive benefits package including: + Three Medical, and two dental plans to choose from. + Tuition reimbursement eligible. + 401K plan that matches 50% on every $ you put in up to the first 6% you save. + 4 weeks PTO your first full year. **NEXT STEPS** If your application is selected to advance to the next round, a recruiter will be in touch. _As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $17.00 - $23.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._ The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $17-23 hourly 4d ago
  • Business Operations Senior Associate / Manager, Platform

    Coinbase 4.2company rating

    Operations associate job in Topeka, KS

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. In this role, you'll serve as a Biz Ops partner for the Platform organization (the Product & Engineering organization responsible for many of our backend services). You'll act as a key thought partner for Platform leadership, partnering closely with them to align the org's roadmap to Coinbase's Product Groups, identify new investments to consider, and track progress/efficacy of the portfolio as a whole. You will work closely with Platform leadership and with cross-functional partners from both technical and non-technical backgrounds, partnering with both to push the Platform organization forward. Successful candidates for this position will be highly logical thinkers, curious learners, and experienced Biz Ops professionals - preferably with broad experience in Biz Ops/Strategy work and with some familiarity for more technical and/or regulated surface areas (payments, infra, etc) *What you'll be doing (ie. job duties):* * Partner with our Platform team to determine how to best allocate resources, improve existing processes, and measure effectiveness of the portfolio * Identify and execute on key growth-enabling opportunities in concert with our Product Group Leads * Serve as a thought leader for Coinbase on white space business, product, and non-product opportunities for our partner teams * Act as connective tissue between the Platform org and key partners across the business *What we look for in you (ie. job requirements):* * BA / BS degree or equivalent practical experience * 5+ years of combined experience at a top-tier management consulting firm and/or in tech, financial services, or fintech * Familiarity with technical and/or regulated surface areas (payments, infra, etc) * Outstanding executive-level verbal and written communication skills * Passion for solving complex problems, and building scalable processes * Comfort working in a high growth, constantly changing environment *Nice to haves:* * Familiarity with regulated financial services businesses * Engineering and/or technical background P70651 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $148,835-$238,165 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $148.8k-238.2k yearly 60d+ ago
  • Business Operations Associate II

    Twin Valley 3.8company rating

    Operations associate job in Manhattan, KS

    Full-time Description Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds. Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award! Job Summary: As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched/special access, regulatory compliance, sales support, system support and billing/collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC. What you bring to the position: You have stellar skills in prioritizing, completing multiple projects, identifying problems, and finding resolutions. You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant. You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS to: Project management and administrative support for special projects. Manage customer contracts process, including drafting contracts, reviewing with Finance, submitting to clients, distributing signed contracts internally and completing the necessary reporting for sales commissions. Process development and documentation You use your COLLABORATIVE SKILLS to: Foster strong relations across the company and with carriers and customers. Assist internal organizations with administrative and project management duties surrounding process, system and network improvement projects. Provide intercompany and end user billing across TVFC relevant products. Support the company by completing other duties as assigned. You use your TECHNICAL SKILLS to: Prepare regulatory filings. Perform budget preparation and analysis. Perform Revenue and commission analysis and reporting. Handle end-to-end circuit connectivity across TVFC. Consists of quotes, financial models, order receipts, construction and installation coordination, billing and collections. Perform internal network infrastructure management tasks such as order receipts, quotes, accounts payable audits, commissions carrier relations and installation project management. Perform mapping functions to support projects and integrations. Identify and implement ways to improve processes and increase work-flow effectiveness and efficiency. Perform assigned end user billing, collections and data integrity tasks. Understand and provide support for technical systems and processes Understand and stay current on company products and services. Understand and stay current on industry-related state and federal regulations related to job duties. You use your CUSTOMER SERVICE SKILLS: Provide internal and external customer support by answering questions related to contracts, orders, systems, projects, etc Work with end users and carriers, proactively and reactively, to implement connectivity solutions. Work with eligible entities, consultants and USAC to administer, manage and ensure compliance with the E-rate and Rural Healthcare programs. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Presentation - Deliver business, non-technical, and limited-technical presentations. Leadership - Lead people and get results through others in a positive and inspiring manner. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well; work with all levels of management throughout the organization. Assimilation - Read and interpret a variety of instructions furnished in written, verbal, diagram or schedule form. Decision-making: Make sound decisions using information at hand. Planning and Organization - Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented - Manage and follow through on multiple tasks and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Requirements You will meet the following educational, licensing, certification, and work experience requirements: Associate's degree in business or an area related to the position. Bachelor's degree preferred. Five years of similar or related experience required. Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry. Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc. Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, Powerpoint, etc). Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage You will follow Twin Valley's Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment. Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
    $90k-121k yearly est. 53d ago
  • Business Operations Specialist II

    Oracle 4.6company rating

    Operations associate job in Topeka, KS

    We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. **About the Position:** Oracle Health Government Services is seeking a Federal Project Analyst to join our mission-driven organization. In this role, you will primarily focus on supporting business and project operations, with a particular emphasis on invoicing reconciliation and ensuring compliance with the Federal Acquisition Regulation (FAR) and contract-specific documentation requirements. The ideal candidate will possess strong analytical skills, a deep understanding of FAR principles, and expertise in streamlining invoicing processes to improve efficiency and maintain timely revenue recognition. As a Project Analyst, you will work closely with Account Leaders, Finance, and other internal departments to ensure that invoicing processes are efficient, compliant, and aligned with project and financial goals. You will play a crucial role in optimizing workflows, ensuring accuracy in billing, and supporting the overall success of the project from both operational and financial perspectives. **This role comes with a committment to be in-office 4 days per week in Arlington, VA.** **Responsibilities** : Invoicing & Reconciliation: Manage the invoicing process, ensuring that all invoices are accurate and in compliance with Federal Acquisition Regulation (FAR) and specific contract terms. Reconcile invoices with project deliverables, contract agreements, and financial records to ensure timely and accurate revenue recognition. Reconcile any issues or discrepancies. Regulatory Compliance & Documentation: Ensure all project invoicing and billing processes adhere to the complex requirements outlined in FAR, as well as the specific terms and conditions of each contract. Maintain comprehensive knowledge of FAR clauses, contract terms, and industry best practices to ensure compliance throughout the project lifecycle. Process Improvement & Efficiency: Identify opportunities to streamline invoicing and reconciliation processes to increase operational efficiency and reduce cycle times. Implement process improvements and automation where possible to enhance the speed and accuracy of invoicing and project financial reporting. Reporting & Analysis: Provide detailed reports and analyses of invoicing performance, project financials, and compliance metrics to key stakeholders. Top skills or competencies to be successful: - Collaboration with Account Leaders, Project Managers, Finance, and other cross-functional departments - Ability to analyze issues and work to provide viable solutions. Education, certifications, or experience (preferred/required): - Bachelors degree plus a minimum of 2 with project management experience - Previous Federal Contracting experience preferred - US Citizenship is required with an ability to obtain and maintain a government security clearance (Public Trust). Oracle Health Mission Statement: At Oracle, we believe we have a moral obligation to leverage our resources, knowledge, and expertise-as well as our successes in other industries-and apply them to healthcare and health research to make a meaningful impact. Healthcare is personal, and the work we do truly makes a difference for providers and patients. **Responsibilities** Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $24.62 to $48.03 per hour; from: $51,200 to $99,900 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $51.2k-99.9k yearly 55d ago
  • Business Operations Associate II

    Twin Valley 3.8company rating

    Operations associate job in Junction City, KS

    Description: Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds. Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award! Job Summary: As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched/special access, regulatory compliance, sales support, system support and billing/collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC. What you bring to the position: You have stellar skills in prioritizing, completing multiple projects, identifying problems, and finding resolutions. You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant. You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS to: Project management and administrative support for special projects. Manage customer contracts process, including drafting contracts, reviewing with Finance, submitting to clients, distributing signed contracts internally and completing the necessary reporting for sales commissions. Process development and documentation You use your COLLABORATIVE SKILLS to: Foster strong relations across the company and with carriers and customers. Assist internal organizations with administrative and project management duties surrounding process, system and network improvement projects. Provide intercompany and end user billing across TVFC relevant products. Support the company by completing other duties as assigned. You use your TECHNICAL SKILLS to: Prepare regulatory filings. Perform budget preparation and analysis. Perform Revenue and commission analysis and reporting. Handle end-to-end circuit connectivity across TVFC. Consists of quotes, financial models, order receipts, construction and installation coordination, billing and collections. Perform internal network infrastructure management tasks such as order receipts, quotes, accounts payable audits, commissions carrier relations and installation project management. Perform mapping functions to support projects and integrations. Identify and implement ways to improve processes and increase work-flow effectiveness and efficiency. Perform assigned end user billing, collections and data integrity tasks. Understand and provide support for technical systems and processes Understand and stay current on company products and services. Understand and stay current on industry-related state and federal regulations related to job duties. You use your CUSTOMER SERVICE SKILLS: Provide internal and external customer support by answering questions related to contracts, orders, systems, projects, etc Work with end users and carriers, proactively and reactively, to implement connectivity solutions. Work with eligible entities, consultants and USAC to administer, manage and ensure compliance with the E-rate and Rural Healthcare programs. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Presentation - Deliver business, non-technical, and limited-technical presentations. Leadership - Lead people and get results through others in a positive and inspiring manner. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well; work with all levels of management throughout the organization. Assimilation - Read and interpret a variety of instructions furnished in written, verbal, diagram or schedule form. Decision-making: Make sound decisions using information at hand. Planning and Organization - Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented - Manage and follow through on multiple tasks and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: Associate's degree in business or an area related to the position. Bachelor's degree preferred. Five years of similar or related experience required. Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry. Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc. Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, Powerpoint, etc). Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage You will follow Twin Valley's Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment. Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
    $90k-121k yearly est. 24d ago
  • Business Operations Associate II

    Twin Valley 3.8company rating

    Operations associate job in Junction City, KS

    Full-time Description Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds. Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award! Job Summary: As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched/special access, regulatory compliance, sales support, system support and billing/collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC. What you bring to the position: You have stellar skills in prioritizing, completing multiple projects, identifying problems, and finding resolutions. You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant. You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS to: Project management and administrative support for special projects. Manage customer contracts process, including drafting contracts, reviewing with Finance, submitting to clients, distributing signed contracts internally and completing the necessary reporting for sales commissions. Process development and documentation You use your COLLABORATIVE SKILLS to: Foster strong relations across the company and with carriers and customers. Assist internal organizations with administrative and project management duties surrounding process, system and network improvement projects. Provide intercompany and end user billing across TVFC relevant products. Support the company by completing other duties as assigned. You use your TECHNICAL SKILLS to: Prepare regulatory filings. Perform budget preparation and analysis. Perform Revenue and commission analysis and reporting. Handle end-to-end circuit connectivity across TVFC. Consists of quotes, financial models, order receipts, construction and installation coordination, billing and collections. Perform internal network infrastructure management tasks such as order receipts, quotes, accounts payable audits, commissions carrier relations and installation project management. Perform mapping functions to support projects and integrations. Identify and implement ways to improve processes and increase work-flow effectiveness and efficiency. Perform assigned end user billing, collections and data integrity tasks. Understand and provide support for technical systems and processes Understand and stay current on company products and services. Understand and stay current on industry-related state and federal regulations related to job duties. You use your CUSTOMER SERVICE SKILLS: Provide internal and external customer support by answering questions related to contracts, orders, systems, projects, etc Work with end users and carriers, proactively and reactively, to implement connectivity solutions. Work with eligible entities, consultants and USAC to administer, manage and ensure compliance with the E-rate and Rural Healthcare programs. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Presentation - Deliver business, non-technical, and limited-technical presentations. Leadership - Lead people and get results through others in a positive and inspiring manner. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well; work with all levels of management throughout the organization. Assimilation - Read and interpret a variety of instructions furnished in written, verbal, diagram or schedule form. Decision-making: Make sound decisions using information at hand. Planning and Organization - Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented - Manage and follow through on multiple tasks and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Requirements You will meet the following educational, licensing, certification, and work experience requirements: Associate's degree in business or an area related to the position. Bachelor's degree preferred. Five years of similar or related experience required. Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry. Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc. Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, Powerpoint, etc). Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage You will follow Twin Valley's Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment. Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
    $90k-121k yearly est. 53d ago
  • Business Operations Associate II

    Twin Valley 3.8company rating

    Operations associate job in Miltonvale, KS

    Description: Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds. Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award! Job Summary: As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched/special access, regulatory compliance, sales support, system support and billing/collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC. What you bring to the position: You have stellar skills in prioritizing, completing multiple projects, identifying problems, and finding resolutions. You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant. You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS to: Project management and administrative support for special projects. Manage customer contracts process, including drafting contracts, reviewing with Finance, submitting to clients, distributing signed contracts internally and completing the necessary reporting for sales commissions. Process development and documentation You use your COLLABORATIVE SKILLS to: Foster strong relations across the company and with carriers and customers. Assist internal organizations with administrative and project management duties surrounding process, system and network improvement projects. Provide intercompany and end user billing across TVFC relevant products. Support the company by completing other duties as assigned. You use your TECHNICAL SKILLS to: Prepare regulatory filings. Perform budget preparation and analysis. Perform Revenue and commission analysis and reporting. Handle end-to-end circuit connectivity across TVFC. Consists of quotes, financial models, order receipts, construction and installation coordination, billing and collections. Perform internal network infrastructure management tasks such as order receipts, quotes, accounts payable audits, commissions carrier relations and installation project management. Perform mapping functions to support projects and integrations. Identify and implement ways to improve processes and increase work-flow effectiveness and efficiency. Perform assigned end user billing, collections and data integrity tasks. Understand and provide support for technical systems and processes Understand and stay current on company products and services. Understand and stay current on industry-related state and federal regulations related to job duties. You use your CUSTOMER SERVICE SKILLS: Provide internal and external customer support by answering questions related to contracts, orders, systems, projects, etc Work with end users and carriers, proactively and reactively, to implement connectivity solutions. Work with eligible entities, consultants and USAC to administer, manage and ensure compliance with the E-rate and Rural Healthcare programs. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Presentation - Deliver business, non-technical, and limited-technical presentations. Leadership - Lead people and get results through others in a positive and inspiring manner. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well; work with all levels of management throughout the organization. Assimilation - Read and interpret a variety of instructions furnished in written, verbal, diagram or schedule form. Decision-making: Make sound decisions using information at hand. Planning and Organization - Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented - Manage and follow through on multiple tasks and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: Associate's degree in business or an area related to the position. Bachelor's degree preferred. Five years of similar or related experience required. Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry. Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc. Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, Powerpoint, etc). Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage You will follow Twin Valley's Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment. Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
    $91k-121k yearly est. 6d ago
  • Business Operations Associate II

    Twin Valley 3.8company rating

    Operations associate job in Clay Center, KS

    Description: Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds. Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It's no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award! Job Summary: As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched/special access, regulatory compliance, sales support, system support and billing/collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC. What you bring to the position: You have stellar skills in prioritizing, completing multiple projects, identifying problems, and finding resolutions. You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant. You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS to: Project management and administrative support for special projects. Manage customer contracts process, including drafting contracts, reviewing with Finance, submitting to clients, distributing signed contracts internally and completing the necessary reporting for sales commissions. Process development and documentation You use your COLLABORATIVE SKILLS to: Foster strong relations across the company and with carriers and customers. Assist internal organizations with administrative and project management duties surrounding process, system and network improvement projects. Provide intercompany and end user billing across TVFC relevant products. Support the company by completing other duties as assigned. You use your TECHNICAL SKILLS to: Prepare regulatory filings. Perform budget preparation and analysis. Perform Revenue and commission analysis and reporting. Handle end-to-end circuit connectivity across TVFC. Consists of quotes, financial models, order receipts, construction and installation coordination, billing and collections. Perform internal network infrastructure management tasks such as order receipts, quotes, accounts payable audits, commissions carrier relations and installation project management. Perform mapping functions to support projects and integrations. Identify and implement ways to improve processes and increase work-flow effectiveness and efficiency. Perform assigned end user billing, collections and data integrity tasks. Understand and provide support for technical systems and processes Understand and stay current on company products and services. Understand and stay current on industry-related state and federal regulations related to job duties. You use your CUSTOMER SERVICE SKILLS: Provide internal and external customer support by answering questions related to contracts, orders, systems, projects, etc Work with end users and carriers, proactively and reactively, to implement connectivity solutions. Work with eligible entities, consultants and USAC to administer, manage and ensure compliance with the E-rate and Rural Healthcare programs. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Presentation - Deliver business, non-technical, and limited-technical presentations. Leadership - Lead people and get results through others in a positive and inspiring manner. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well; work with all levels of management throughout the organization. Assimilation - Read and interpret a variety of instructions furnished in written, verbal, diagram or schedule form. Decision-making: Make sound decisions using information at hand. Planning and Organization - Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented - Manage and follow through on multiple tasks and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: Associate's degree in business or an area related to the position. Bachelor's degree preferred. Five years of similar or related experience required. Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry. Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc. Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, Powerpoint, etc). Hold and maintain a valid driver's license; driving record must meet the criteria of the company's insurance carrier for acceptance of coverage You will follow Twin Valley's Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment. Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.
    $91k-121k yearly est. 6d ago

Learn more about operations associate jobs

How much does an operations associate earn in Manhattan, KS?

The average operations associate in Manhattan, KS earns between $23,000 and $73,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Manhattan, KS

$41,000
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