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The differences between operations clerks and administrative clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations clerk and an administrative clerk. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $32,327 average annual salary of an administrative clerk.
The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for an administrative clerk are customer service, data entry, and patients.
| Operations Clerk | Administrative Clerk | |
| Yearly salary | $33,746 | $32,327 |
| Hourly rate | $16.22 | $15.54 |
| Growth rate | -5% | -5% |
| Number of jobs | 158,449 | 137,639 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 37% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.
Operations clerks and administrative clerks have different pay scales, as shown below.
| Operations Clerk | Administrative Clerk | |
| Average salary | $33,746 | $32,327 |
| Salary range | Between $27,000 And $41,000 | Between $25,000 And $40,000 |
| Highest paying City | Boston, MA | Seattle, WA |
| Highest paying state | Massachusetts | Washington |
| Best paying company | Ncar - The National Center For Atmospheric Research | Columbia University in the City of New York |
| Best paying industry | Manufacturing | Finance |
There are a few differences between an operations clerk and an administrative clerk in terms of educational background:
| Operations Clerk | Administrative Clerk | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations clerks' and administrative clerks' demographics:
| Operations Clerk | Administrative Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.7% Female, 68.3% | Male, 27.9% Female, 72.1% |
| Race ratio | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% | Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 21.9% Asian, 8.3% White, 53.1% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |