Operations clerk vs general office clerk

The differences between operations clerks and general office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations clerk and a general office clerk. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $30,034 average annual salary of a general office clerk.

The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Operations clerk vs general office clerk overview

	Operations Clerk	General Office Clerk
Yearly salary	$33,746	$30,034
Hourly rate	$16.22	$14.44
Growth rate	-5%	-5%
Number of jobs	158,449	160,597
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 28%
Average age	47	47
Years of experience	2	2

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

What does a general office clerk do?

A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.

Operations clerk vs general office clerk salary

Operations clerks and general office clerks have different pay scales, as shown below.

	Operations Clerk	General Office Clerk
Average salary	$33,746	$30,034
Salary range	Between $27,000 And $41,000	Between $23,000 And $38,000
Highest paying City	Boston, MA	Seattle, WA
Highest paying state	Massachusetts	Washington
Best paying company	Ncar - The National Center For Atmospheric Research	USF Reddaway
Best paying industry	Manufacturing	Health Care

Differences between operations clerk and general office clerk education

There are a few differences between an operations clerk and a general office clerk in terms of educational background:

	Operations Clerk	General Office Clerk
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Operations clerk vs general office clerk demographics

Here are the differences between operations clerks' and general office clerks' demographics:

	Operations Clerk	General Office Clerk
Average age	47	47
Gender ratio	Male, 31.7% Female, 68.3%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between operations clerk and general office clerk duties and responsibilities

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Operations clerk vs general office clerk skills

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%

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Operations Clerk
Operations Clerk vs General Office Clerk

Updated January 8, 2025

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